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Trusted Traders

1st Choice Garage Doors Ltd

Logo on white
Opening Hours
Today - 09:00–13:00
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 09:00–13:00
  • Sunday - Closed
Profile thumb dualoak

4.8

13 Reviews

About

1st Choice Garage Doors; an independent family run company that supplies and installs the best garage doors and automation systems across Kent, Sussex, Surrey and the South East.

Based at Wrotham Heath near Sevenoaks, we are perfectly positioned to provide a quick garage door installation and repair service across all of Kent and Sussex as well as much of Surrey, Essex and South East London. From small replacement budget garage doors and highly popular roller shutter designs to the ultimate in bespoke automated garage doors, we provide a comprehensive range of choices and offer a personalised service full of practical and honest advice.

During our 25 years in the industry, we have carried out every kind of garage door and shutter installation and maintenance service and through our experience and expertise we can ensure you have an fully functioning installation to be proud of for many years to come.

What we do

  • Garage door repairs and installation

  • Security equipment suppliers and manufacturers

Customer reviews

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Reviews summary

4.8
13 reviews
Customer Service
4.8
Quality
4.7
Value
4.8
Sort by
GOOD SERVICE
Customer Service
Quality
Value
We were very impressed with the speed and efficiency of a repair on a minor malfunction of our garage door. This Company installed a new motor for the door about 18 months ago and this was done extremely well and professionally.
2011-06-01 15:24:52.63317/08/2016
Garage Door Repair
Customer Service
Quality
Value
A broken cable on my garage door was replaced and the door serviced. It now works better than ever.Very good service at reasonable cost
2011-05-08 17:44:07.75724/06/2016
Which? Local Review
Customer Service
Quality
Value
I required a roller shutter door to be serviced and contacted this company after a lot of research into others. I am very pleased I did, as from customer service to the work being carried out very professional and efficiently, it was brilliant. Costing was very reasonable too. I have no hesitation in recommending this company.
chelli20/06/2016
New Garage Door
Customer Service
Quality
Value
We had an odd size door so off the peg wasn't an option nor getting a bargain by bidding. having seen the wood like doors elsewhere we thought this would look much nicer and easy to maintain. The order form initial enquiry to fitting was seamless. The admin staff answered emails & calls straight away, no waiting, no wondering if you made a mistake once the £250 deposit was paid. We waited approx 6 weeks for fitting, which is fine with us as it's a local company and didn't expect anything quicker. The team arrived as agreed and completed the job with no issues. Great to work with a company that does what it says it will do.
JaneLM12/03/2016
1st Choice Garage Doors Ltd
Customer Service
Quality
Value
I moved into a new property just before christmas but unfortunately my up and over garage door was in a terrible state..I found 1st Choice Garage Doors Ltd on the internet and gave them a call…they sent a fitter around to measure and price up the job the next morning and I went ahead with the order. I have been very please with both the service and quality of my new garage door and I am glad I used 1st Choice Garage Doors Ltd and could highly recommend them.
Liam th12/02/2016
Garage door frame fell off the garage!!!!
Customer Service
Quality
Value
Last week, I was very upset when my whole garage door frame started falling off the garage, especially as I specifically needed to start using it daily from this week. I was worried about injury to people in my household and my responsibility for this as a landlady. So I called up and asked that they come out the same day to fix it, which they did. They apologised and gave me 5 years' free warranty instead of the standard 2 years, plus an annual check-up to ensure that the door is safe. I was satisfied with this speedy and appropriate compensation, as I felt the company was concerned to rectify the matter.
Which? Trusted Traders Consumer27/01/2016
The trader replied (on 29/01/2016)
We are truly sorry and shocked with the issue you experienced. We had a team of engineers onsite with you within 2 hours of the reported incident. They found that three heavy duty fixing screws had failed on one side causing the timber frame to become loose - whilst the garage door itself could not have fallen out completely we understand your concerns and treated this with utmost priority and care. As a result we have offered an extended 5 year warranty on the door and mechanism along with free Annual Services for the extended warranty period as compensation. We are also investigating and testing the standard fixing screws we use for installations to ensure that this problem cannot occur again
Replacement doors to a deadline
Customer Service
Quality
Value
The company liaised well. I needed the doors by a specific date and despite an issue with possible wrong door size, the door was installed in time. The quality of the product is excellent and the staff were polite and informative.
Anniecw18/01/2016
Faulty mechanism
Customer Service
Quality
Value
I called this company and they sent an engineer later that day who diagnosed the problem First Choice Garage Doors completed the work the next day All work carried out properly and all rubbish cleared First class service
Katienoona17/12/2015
Repair Visit
Customer Service
Quality
Value
Called to repair a problem with the control box mechanism - fast diagnosis of fault by professional courteous service engineers - First Choice are First Class.
Site User10/11/2015
1st Choice Garage Doors
Customer Service
Quality
Value
Brilliant service from start to finish. Very friendly staff and I am have an excellent garage door at a very affordable price :)
SarahS09/10/2015