Ace Electrical (Wolverhampton) Ltd T/A Ace Solar Energy

Ace Solar Energy were recommended to me by a friend. From first contact they were very knowledgeable and helpful. They offered the same equipment as Octopus but at a much more competitive price and shorter delivery time. The installation team were very flexible to my needs, and very helpful. They arrived on time, and worked tidily. There was a software problem with the inverter, and they helped to resolve it with the manufacturer very quickly. Lucy was especially helpful. Nothing was too much trouble for them. Highly recommended.

I made initial contact with Ace solar around Feb 23 but deliberately delayed a review so i could also say how my system has performed. When i first contacted Ace solar i spoke with Lucy and Tracey who were super efficient and were happy to deal with all my queries, Once a design/spec had been agreed i was given an approx install date around end of may 23. After previously speaking with other companies who were quoting me over 6 months for installation i thought 10-12 weeks at the time was very reasonable. (At the time electricity prices were going up and solar panels were in high demand) The whole system was fitted over nearly 2 days as agreed at time of order due to the amount of panels installed over 3 different roofs. The installation was carried out to a high standard and the fitters worked in polite and professional manner, answering any questions i had. My property was left exactly as they found it and all waste materials were cleared from site. The system has been working great with no issues. I had transferred to one of octopus’s tariffs which enables me to charge my batteries at a low rate and use the power throughout the day and from june til august 23 we didnt pay for any electric. I cannot recommend this company enough. From 1st contact they were excellent throughout the whole experience and i really cannot find fault with any part of the service they have provided. I will definitely use Ace solar for any future projects.

1,500 characters simply aren't enough to give a comprehensive account of just how impressed I have been with my experience with Ace Solar Energy. Having been reached out to by Tracey on a solar page on social media, the more I looked into this company the more I was impressed by everything I had seen. I was then contacted by Lucy after putting in my initial interest form on their website, who has been putting up with my quite frankly relentless emails with a variety of questions and requests for the past month! Nevertheless, Lucy has been an absolute star, and very clearly knows the ins and outs of what makes for excellent customer service. This has been matched by a solid installation, by a team that could be nothing less than masters at what they do, as the proof is in the pudding, as shown in both the quality of their work and their obvious passion for their profession. Not only did Matt and his installation team smash out the job (12 panels split over two aspects, plus a GivEnergy 5kW inverter and 5.2kWh battery) in just a day, but they enthusiastically answered my questions all day long whilst getting on with it. Even when it meant putting in a bit of overtime, the fellas refused to leave until the job was done. They even cleared out my guttering and put on some silicone in places where I was certain some water had been getting in since we bought our house a year ago (at no additional charge too)! I'll make the choice easy for you, choose Ace Solar Energy!!

I am extremely happy with both the system and the whole sales / installation wirk carried out by Ace solar. The pre-sales work was great from a competitive quotation, selection of equipment and detailed payback estimates. I particularly liked the fact that there was no pushy selling - the pace was dicated by us. I visited Ace's offices and the system was explained and demonstrated - they have an inverter / battery installation installed that can be viewed. The installation was faultless. Everything happened on the planned dates and the team were professional and worked hard. All of the work is neat and there has been a degree of future proofing / redundancy built in. All of the certification has followed within the timescales specified and so far it is working brilliantly. I would highly recommend Ace Solar - this is probably the best experience I have had with any major work to my house! Well done.

Great service from all the team at ACE SOLAR, knowledgeable engineer, experienced staff. Everyone was able and willing to offer sound advice and reply to questions very quickly - resulted in a 1st rate experience.

Ace installed a solar system for us early this year and I cannot recommend this company highly enough. We chose them as they were a local company with good reviews but I would certainly choose them again for any further projects. Every part of the process, from inquiry through to planning and delivery went very smoothly and we were kept up to date. Both Martin and his installation team were highly professional and considerate. The actual installation work was achieved incredibly quickly, to budget and has generated somewhat more than the estimates given. Customer service was second to none- immediate assistance from a full technical team after a glitch with our EV charger (relating to the charger software, it turned out, not the installation) A neighbour subsequently had an installation from them on our recommendation and was delighted.

I have waited a year post installation to write a review to see how this complex installation actually worked in practice. Extremely professional from first contact. Speedy detailed response that was clear about what would be done and costs. Communication first class, well planned and kept to dates and costs. Installation team who enjoyed their job, went out of their way to ensure I was happy with process, explaining what they were doing. I could not fault this company or the installation team. Over a year in and across the seasons, I have made significant savings and looking to a shorter return on investment that Solar predicted. Great company to work with and I have recommended them to many friends.

We are very satisfied with Ace Solar. The first visit to discuss our requirements was good and Martin knows his stuff! Unlike some of the other companies we contacted, who sent a salesman, he understands PV systems in detail and made informed recommendations for our particular system. The quotation was provided promptly and there was no pressure to proceed. The work was undertaken at a date that suited us and to the agreed cost. Ace Solar uses its own staff for installation, all of whom were efficient, friendly and helpful. Only the scaffolding was sub-contracted and they were very good too. The office staff were helpful in providing and explaining all the paperwork. After installation, a minor teething problem was sorted quickly and without any quibbles. We have not had the system long, but are very happy with it.

The team from Ace Solar arrived on time and stayed until the job was done. All work was completed to a high standard and the team were very polite and efficient. Once installed they explained the system to us and made sure we were happy with everything before they left. The team behind the installers are equally helpful and efficient. All our questions were answered quickly and politely. I have no hesitation in recommending them to anyone

My husband and I asked Ace Electrical Wolverhampton Ltd to fit 20 solar panels to the roof of our home in Sutton Coldfield. We visited the office, in Wolverhampton on Fri 22nd Sept. We agreed the package on Monday 25th. The following Mon 2nd Oct, the scaffolding was erected, the solar panels were fitted on Tues 3rd Oct and the scaffolding removed on Thurs 5th Oct. The speed and efficiency was to be applauded. There were a team of 3 men putting up the panels and 2 electricians. They arrived early, worked continuously and completed the whole job in the day. They were friendly, courteous, clean and tidy workers and they all did an excellent job. This was all made possible by the 2 excellent ladies in the office who were so very helpful in arranging it all so efficiently knowing we were trying to cope with some difficult family situations that had arisen suddenly. Ace Electrical is a company that is to be trusted and applauded for an excellent job that was well done! Thank you to the whole team, we enjoyed hosting you all. Doreen and James Mellor