Endorsed by Which?

Albany Windows Ltd

4.9

360 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.

Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.

As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.

We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • French doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Double glazed units
  • Blinds

  • More Services

    • integral blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
360 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Happy with the service
Customer Service
Quality
Value
Whilst replacing the door, they encountered a challenging situation which was resolved, but took longer than had been expected. Nonetheless, the invoice for the installation was unchanged rather than asking us to pay for the extra time and materials to remedy, which was a pleasant surprise. Very happy with the door, although Covid issues restricted some of the colour choices that would have previously been available.
Customer in Gloucestershire Posted on 27/04/2022 , work completed 07/04/2022
Good work
Customer Service
Quality
Value
Had windows and doors replaced by Albany Windows and am very pleased with the results. The fitters were polite and efficient and the work completed to a high standard. Would recommend.
Customer in Gloucestershire Posted on 15/04/2022 , work completed 07/04/2022
New Front Door
Customer Service
Quality
Value
Two very friendly and efficient installers carried out the installation of our new composite front door. Top quality product and installation of a very high standard. Highly recommended.
Customer in Gloucestershire Posted on 24/03/2022 , work completed 01/03/2022
Great Replacement Conservatory
Customer Service
Quality
Value
Albany Windows have just completed a full replacement conservatory to match the existing old hardwood conservatory. The end result is a great job that will make a huge difference and matches perfectly what was there before. The fitting teams and back office were both great at communicating, and the quality of the work is first rate. Very happy to recommend Albany Windows for this type of work.
Customer in Gloucestershire Posted on 04/03/2022 , work completed 23/02/2022
Albany Windows Gloucester - Excellent aftercare service
Customer Service
Quality
Value
Albany Windows did a good job when they first fitted our French doors, and provided excellent aftercare service when they came round to fix the hinge, which was knocked out of alignment when the wind blew the door open due to our carelessness. Very grateful for the engineer’s help and assistance. Great job.
Customer in Gloucestershire Posted on 14/02/2022 , work completed 14/02/2022
Excellent company - highly recommended
Customer Service
Quality
Value
We had two sets of French doors and a front door fitted. we wanted to support a local company and have been completely satisfied with the service offered by Albany Windows. We were offered a wide range of styles and colours and provided with a quotation soon after. There was some delay in the process from ordering to fitting but are satisfied that this was due to circumstances beyond the control of Albany Windows. Once in stock, the doors were fitted within the day by three competent fitters who clearly take pride in their work and respected our property. The doors have been fitted to an excellent standard and we are very happy. We will definitely be using Albany Windows to replace our windows in the future.
Anne in Gloucestershire Posted on 21/12/2021 , work completed 10/12/2021
New windows
Customer Service
Quality
Value
Decided to install six double- glazed windows to replace originals and chose Albany Windows to avoid large national companies with poor reputations. There were no pressure-selling techniques, unbelievable discounting or even requests for upfront payments. They were quick to respond to an initial phone call and the subsequent quote was comprehensive and detailed. Upon acceptance a survey and measurements were soon undertaken. The schedule overran a bit, but the installation process was quick and clean with a minimum of disruption and the fitters cleaned up admirably at the end. The quote was adhered to and there were several payment options available. Would employ again and recommend this company.
Christopher in Gloucestershire Posted on 21/12/2021 , work completed 15/12/2021
Good work, good workmen no waste of time, cheerful & being on time. Employing again.
Customer Service
Quality
Value
Good work good workmen, no waste of time, cheerful and being on time. We will employ them again, in fact, we have already asked them for another quote for more work.
Customer in Gloucestershire Posted on 07/12/2021 , work completed 23/11/2021
Great service
Customer Service
Quality
Value
We recently had new PVCu Flush bay windows and a normal PVCu window done and have been very happy with the service provided. We shopped around a bit but were very happy from the first conversation about what we were looking for to the work being completed. Very professional team and highly recommended.
Customer in Gloucestershire Posted on 06/12/2021 , work completed 23/11/2021
Very efficient
Customer Service
Quality
Value
Came to fit patio door, Turned up on time, Neat and Tidy. Happy with end result. Would Highly recommend
Which? Trusted Traders Consumer Posted on 22/11/2021 , work completed 22/11/2021