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Appliance Repair Company

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4.9

228 Reviews

About

We provide repair services for washing machines, washer dryers, tumble dryers, cookers, ovens and refrigerators. In addition we carry out additional bathroom and kitchen services such as plumbing , units , extractor fans, toilets, sinks and taps, tiling and refurbishment.

Our company is based on the belief that our customers' needs and satisfaction are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.

We have been repairing appliances in customers homes for over 15 years.

With over 45 years combined experience we can assure you that we will do our best to serve you so well that you WILL recommend us.

Please take a moment to visit our website: www.ajappliancesltd.co.uk for further information.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Ovens
    • Tumble dryers
    • Washing machines

Customer reviews

Reviews summary

4.9
228 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Very happy and would definitely recommend !
Customer Service
Quality
Value
My 10 year old dishwasher was not working and I was about to buy a new one when I decided to contact A J Appliances. And a good job I did - Josh was excellent with a quick diagnosis and fixed it there and then, saving me about £300. Josh is very knowledgeable, professional and trustworthy. I am very happy with the service, the machine is working as good as new, and I have no hesitation in recommending A J Appliances. I will definitely be using them again.
Customer in Greater London08/05/2019
Straightforward, skilful and efficient service
Customer Service
Quality
Value
I am happy to recommend Josh as a washing machine engineer for the following four reasons. 1. By the end of the (first and only) visit, my washing machine was working again. Although no spare parts were needed, I saw that Josh carried a wide range of parts in his van, which would have reduced the prospect of a second visit being required. 2. Speedy and efficient service. Josh was willing to attend on the same day as my first call to him. Although this was not convenient for me, he was also able to attend the following day. 3. Helpful advice on how to prevent the problem from recurring. Josh pointed out an issue with the plumbing for my appliances and explained how it was likely to cause issues in the future. He showed me how it might be fixed and was straightforward in suggesting that I could do the work myself if I wanted, rather than pay for a plumber. 4. Fixed price. Although the price was not cheap (£120, partly reflecting the time taken to travel across London to my location), it was a fixed price (plus any parts that were required), whether or not a follow up visit was necessary. I prefer to know where I stand rather than risk being hit with unexpected charges or to fear that I am being ripped off by time wasting or unnecessary follow up visits. I expect that Josh will be my first choice, next time I need an appliance repair.
Customer in Greater London31/03/2019
Excellent work a pleasure to use
Customer Service
Quality
Value
Needed washing machine fixed. Josh came round same day at agreed price. Sorted out repairs and finished all in the space of an hour. Excellent work and sorted out with no problems. Josh is a pleasure to use and really nice guy. Will be using A J Appliances again.
Customer in Greater London08/03/2019
Rapid response, knowledgeable service
Customer Service
Quality
Value
I found Josh through this site. I rang him around 4.00 p.m; by 6.00 he was round here. After a bit of trial and error, he was able to fix a problem with the light fitting on my Neff electric oven, and knew the background to what went wrong, so I can prevent future problems. I would definitely use him again -- he's a great example of the usefulness of this site.
Customer in Greater London19/02/2019
Outstanding
Customer Service
Quality
Value
Exceptional service. Josh has an encyclopaedic knowledge of appliances and fixed my blocked washing machine in very short order, explaining what he was doing and why at every step. Plus a very likeable man with fascinating conversation.
Customer in Greater London14/02/2019
Washing machine repair
Customer Service
Quality
Value
Contacted Josh on Monday,arranged to come Tuesday .He phoned to say he was on his way and arrived on time.We had accepted a fixed price for the job and thought it very reasonable compared to Miele quote.He quickly found the problem and repaired it.I also had problem with my electric oven and he told it would likely to be a faulty element which turned out to be correct.terribly embarrassing as i was a retired electrician and had not known this element hidden behind the circulating fan,my wife has been saying call yourself an electrician!,so I can absolutely recommend Josh for his technical knowledge and his attitude to his customers
Customer in Greater London09/02/2019
Same day service
Customer Service
Quality
Value
Amazing service, job done within a couple of hours of calling. Washing machine repaired to full satisfaction. The entertaining conversation is free! We would definitely recommend AJ Appliances for all your appliance needs. Thank you Josh - you saved the day just in time for baby coming!
Customer in Greater London07/02/2019
Rapid effective repair of washing machine
Customer Service
Quality
Value
I telephoned Amit at 8am and before 1pm he'd finished the job and I was able to use my washing machine again. He advised me how to stop the problem recurring (by emptying the filter regularly) and did not suggest any unnecessary new parts. He made sure to reposition the machine exactly where I wanted it and didn't leave any mess. I will ask him to help again with any more problems.
Customer in Hertfordshire25/01/2019
Helpful, prompt, friendly service
Customer Service
Quality
Value
When our washing machine door would not open over the Christmas holiday period we were worried that it would take time to repair. Amit responded quickly and carefully assessed over the phone what the fault was. He asked me to check various things to see if I could sort out the problem and avoid having to call him out. When it became clear that there was a problem which he would have to visit to resolve, he checked he had all the necessary spares before attending. As soon as he could he attended, explained and demonstrated the fault, and repaired the machine. He then cleaned up afterwards. Very professional.
Customer in Hertfordshire04/01/2019
Repair to washer dryer
Customer Service
Quality
Value
Initial contact with Josh was by 'phone on a Saturday afternoon. We continued dialogue by text message and by 7 pm we had determined that a home visit for the day after (Sunday) would be worthwhile and viable, with a fixed and reasonable quotation. Josh attended on the Sunday (after letting me know by text that he was on the way) and quickly identified the most likely solution, which turned out to he correct. Josh was professional, friendly and exceeded expectations by further advising on the safe continued use of the appliance. I had been let down by the organisation contracted to fix the appliance under guarantee, so was very pleased that Josh was able to address the issue without delay and at a very reasonable cost.
Customer in Greater London16/12/2018