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Appliance Repair Company

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5.0

194 Reviews

About

We provide repair services for washing machines, washer dryers, tumble dryers, cookers, ovens and refrigerators. In addition we carry out additional bathroom and kitchen services such as plumbing , units , extractor fans, toilets, sinks and taps, tiling and refurbishment.

Our company is based on the belief that our customers' needs and satisfaction are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.

We have been repairing appliances in customers homes for over 15 years.

With over 45 years combined experience we can assure you that we will do our best to serve you so well that you WILL recommend us.

Please take a moment to visit our website: www.ajappliancesltd.co.uk for further information.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Ovens
    • Tumble dryers
    • Washing machines

Customer reviews

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Reviews summary

5.0
194 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Good Service
Customer Service
Quality
Value
The service I received was good and I would recommend him to another customer.
Lorraine02/06/2017
Excellent
Customer Service
Quality
Value
Josh quickly located the fault and established the cost of repair against replacing the unit. He gave us good advice for replacement. He fitted the new unit as quickly as possible. We are delighted with the whole procedure and have no trouble recommending him, he is courteous and quickly.
Sara01/06/2017
New dishwasher
Customer Service
Quality
Value
Josh came and removed an old dishwasher for me as well as installed the new one. He came within 24hs of calling him, he was tidy clean and helpful and even adjusted the surface for me!
Lloyd01/06/2017
Great work, all fixed within 24 hours
Customer Service
Quality
Value
Called AJ appliances Tuesday afternoon and washing machine was fixed by Wednesday lunchtime, and at a great price too. Can't really ask for better than that.
Simon in New Barnet01/06/2017
Beware! Amazing reviews do not match the service I recieved.
Customer Service
Quality
Value
I explained the problem with my partners dishwasher and agreed a price for the call out and repair of £75 plus cost of parts. The issue was ‘aqua flood’ as denoted by the machines warning light. This basically means the machine has a leak and it fills up a little chamber which cuts the machine out to stop substantial flooding. The engineer couldn’t remove all the panels to investigate properly and after a bit of fiddling around said the machine had a slow leak. He tipped the machine up to empty the flood chamber and said this should keep you going for a few months but look to replace the machine as it’s a cheap one. He then asked for £85 which was £10 more than agreed (£80 was paid). My partner used the machine and it broke down again within 30 minutes of the engineer leaving. I called the engineer and he said he would do some research on the brand and call back (no call back). I emailed the company and reminded them of their website wording which states the following; call out, diagnosis, fit part & machine repaired all for the one fixed call out charge. As the engineer was unable to identify the faulty part and no time was spent collecting and fitting a new replacement part, then approximately only one third of the service and usual time spent had been provided. As such I suggested that £40 for the call out was reasonable but a refund of the remaining £40 should be provided due to the uncompleted work. No reply and hence this review.
Simon Saunders30/05/2017
Happy Customer
Customer Service
Quality
Value
Amit Joshi installed a new oven for me, roughly 2 weeks ago. I was happy with the work that was done. He kept me informed, has great knowledge and advice, will keep him in mind for future work
Saveed30/05/2017
Excellent for Washing Machine Repair
Customer Service
Quality
Value
I found Josh through the Which? website. He diagnosed the issue with our washing machine quickly and gave good recommendations and options for the best way to proceed. Although there was a delay in parts delivery (not Josh's fault) he kept me updated throughout as to its delivery progress and once it arrived he came round and carried out the installation quickly and cleanly . Would definitely recommend! Chris
chris007uk25/05/2017
A quick diagnostic - and an equally quick replacement machine installed!
Customer Service
Quality
Value
I got in touch with AJ Appliances as the drum of our Hotpoint washing machine was shaking around (off balance) when spinning, regardless as to size of load. An on-phone suggestion of the bearings going proved to be all too accurate when Amit arrived and examined the machine - exacerbated by the gradual disintegration of the concrete counter-weight! Amit made a couple of suggestions as to a suitable replacement machine and then supplied and fitted the one of my choosing. All in all, highly satisfactory :-)
MrAndMrsTin24/05/2017
Great service
Customer Service
Quality
Value
Josh was very competent and fixed the fault with our washing machine straight away. I highly recommend him and will be using his services for any other problems we experience with electrical appliances in the future.
Mustafa18/04/2017
Fast and efficient washing machine repair
Customer Service
Quality
Value
Josh was pleasant, fast working and didn't moan about work and life. He found the fault quickly as it was as he anticipated and he explained what he was doing and why. It's great to have an intelligent person who does not overcharge.
Bernadette. Harrow11/04/2017