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Appliance Repair Company

4.9

258 Reviews

About

We provide repair services for washing machines, washer dryers, tumble dryers, cookers, ovens and refrigerators. In addition we carry out additional bathroom and kitchen services such as plumbing , units , extractor fans, toilets, sinks and taps, tiling and refurbishment.

Our company is based on the belief that our customers' needs and satisfaction are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.

We have been repairing appliances in customers homes for over 15 years.

With over 45 years combined experience we can assure you that we will do our best to serve you so well that you WILL recommend us.

Please take a moment to visit our website: www.ajappliancesltd.co.uk for further information.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Ovens
    • Tumble dryers
    • Washing machines

Customer reviews

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4.9
258 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Amazing service - speedy, effective and excellent value for money
Customer Service
Quality
Value
My 18 year-old Bosch washing machine broke down on a Tuesday. I rang AJ Appliances and the engineer arranged to come on the Wednesday (he even suggested coming late Tuesday!). True to his word, he came at about 8:45pm on the Wednesday and fixed the machine quickly by servicing the motor. He also reassured me that an 18-year old machine is probably better built than a 3-year old model and worth repairing when it breaks down. The service was friendly and very professional. I cannot recommend him too highly. He is first choice from now on.
Customer in Greater London Posted on 31/01/2024 , work completed 31/01/2024
Swift washing machine repair
Customer Service
Quality
Value
Quick response, professional, and did the job quickly. I knew what the problem was, but after doing research, it needed a pro to ensure a proper job done. AJ worked quickly to get the machine back on line within minutes. No fuss repair, worth the money, a lot of stress avoided.
Customer in Greater London Posted on 23/05/2023 , work completed 22/05/2023
Very helpful and efficient
Customer Service
Quality
Value
Very responsive - came to look at our range cooker and quickly established a faulty fan. Sourced a replacement and fitted a week later Call out charge plus parts made costs easy to understand and affordable.
Jenni in Greater London Posted on 12/04/2023 , work completed 06/04/2023
Knowledgeable and persistent
Customer Service
Quality
Value
Quick response following report of a faulty washing machine with a fair price for call-out. Arrived at the agreed time and despite some issues removing some rusted screws and subsequently having some difficulty in accessing the insides of the washing machine he persisted, resolved the issue and got my washing machine working again. Very pleased.
Customer in Greater London Posted on 01/02/2023 , work completed 14/01/2023
Honest, reliable work with expert advice
Customer Service
Quality
Value
I have a Bosch Series 2 washing machine that's only just out of it's 2-year guarantee period that suddenly stopped spinning clothes properly. Given how relatively new it is I expected this to be a minor fault like a blocked pipe. I requested a call out and was kept informed as to when an appointment could be arranged. The engineer took the time to talk me through what was being done as he worked at every stage. It transpired that the machine was suffering from a failure that he felt would be too expensive for him to repair. Many other tradespeople would have tried to talk me into a costly repair job, but I was given a refreshingly honest answer and spared all this. I have to say this honest approach is really rather refreshing in a tradesperson. I was then advised to file a claim against the retailer under the Consumer Rights Act 2015, and I'm delighted to say that the company in question has agreed to provide me with a partial refund based on the assessment of this trader! All this without having to spend potentially hundreds of pounds on expensive diagnostic tests etc. One more point. When paying via bank transfer I overpaid by £10. I hadn't noticed this myself, but was promptly alerted to it the same day. Now that's honesty. This is easily the best trade experience I have had in many years. If you have a problem with your washing machine or other appliance, do yourself a favour and give them a call. I wouldn't go anywhere else, and nor should you.
Martin in Greater London Posted on 13/01/2023 , work completed 07/01/2023
Quick and efficient
Customer Service
Quality
Value
Arrived on time next day for simple repair, quickly replaced broken part, no fuss, friendly guy, reasonable charges. Will use again.
Customer in Greater London Posted on 17/11/2022 , work completed 17/11/2022
Dishwasher fault - not emptying
Customer Service
Quality
Value
Amit repaired dishwasher fault quickly and within three hours of calling. Efficient, pleasant helpful.
Customer in Greater London Posted on 26/09/2022 , work completed 26/09/2022
Efficient and friendly
Customer Service
Quality
Value
Good response when I called - he phoned back within a few minutes of my leaving a message that our washing machine pump had failed. I had tried to unblock it myself but the pump cover was stuck. He said he hoped to come the same day. He didn't quite manage this, but he did come within 24 hours and fixed the problem on the first visit. He kept us informed of his expected arrival time. The call out charge was £95 which I consider reasonable, particularly now roads are so congested in west London. His clear advice was "this is a well made machine - no need to buy a new one, get this one fixed".
Customer in Greater London Posted on 01/09/2022 , work completed 01/09/2022
Great service
Customer Service
Quality
Value
Amit was quick and efficient at establishing and sorting the problem. Didn't charge me for plumbing on top of his call-out fee, even though the problem was not the dishwasher itself but pipes. Highly recommended and now in my phone book.
Natalia in Greater London Posted on 03/06/2022 , work completed 01/06/2022
Great work and fast
Customer Service
Quality
Value
Picked up call, messaged for address, came within 2hrs, changed door gasket (rubber) of the washing machine with ease then tidied up.
Customer in Greater London Posted on 27/04/2022 , work completed 27/04/2022