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Bassett Lock & Key Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
At Bassett Lock & Key we offer locksmith services to both the residential and commercial sector in and around Hampshire, operating in areas such as Southampton and Winchester.
We are police registered/CRB checked and regularly work in conjuction with Hampshire police and Southampton city council in handling their locksmith needs.
We offer a fast response and a ‘can do’ attitude, with no call out fees. A friendly, reliable and professional service to everyone for domestic and commercial work.
All our work is guaranteed and carried out to a high standard.
Bassett Lock & Key can supply and fit all makes of locks and hardware.
The satisfaction of our customers is the number one priority at Bassett Lock and Key, see what they’re saying about us on our testimonials page.
What we do
Locksmiths
- Comprehensive locksmith service
- Emergency locksmith service
- UPVC lock specialists
More Services
- auto locksmith
- upvc repairs
- mobile key cutting
- window lock
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
10 reviews
Recommended
Recommended
by 100% of customers
Sort by
Unlocked Victorian China Cabinet
Customer Service
Quality
Value
Very prompt reply and visit. This is the second time we have used Simon and would highly recommend him. My china cabinet had been locked for several years, the key we had not working. It took Simon less than a minute to unlock the cabinet! Simon thought perhaps our key was not the original and kindly made us another one while with us which works perfectly.
Customer in Southampton
, work completed
Recommended
Minimum fuss
Customer Service
Quality
Value
A very old garage side door lock had totally seized. Problem getting it unlocked but skillfully done and replaced with new lock. Reasonably priced.
Customer in Hampshire
, work completed
Recommended
Realistic pricing and great work.
Customer Service
Quality
Value
I needed a locksmith for my daughter's house in Southampton to change 2 locks, and as I live in Reading I rang for quotes. Company 1- £108 plus VAT and they were pushing me to book, Company 2 £96 with VAT and this company told me would take over an hour, and up to an hour and a half . Company 3- £150. Then I rang Bassett Lock and Key and Simon Paull told me it was a short job and the cost was £75. Simon carried out the work quickly and I told that I was impressed as another company told me it would take over an hour and a half. I really recommend Bassett Lock and Key because as a customer you want to be treated with respect and honesty and not be ripped off . If you agree with me and need a locksmith then please give Simon a call.
Customer in Wokingham
, work completed
Recommended
A supplier to save and share with family and friends
Customer Service
Quality
Value
I first found Bassett Lock & Key when my garage door lock had been vandalised. Simon gave me great information about security and installed a new lock plus additional measures. We then contacted him again to change all our household door locks. Both times he was everything you could wish for ... Easy to contact and quick to respond. On time for the appointments we made. Informative and knowledgeable giving expert advice. Clean and tidy in his work. Courteous and kind. Great value for money. A truly excellent tradesman who's details I will be passing on to my friends and family.
Customer in Hampshire
, work completed
Recommended
Responsive, knowledgeable and trusted
Customer Service
Quality
Value
Simon was quick to answer my call when a UPVC handle broke off on our back door. He instantly suspected that the problem may be linked to our bi-fold doors being out of alignment and stayed until the root cause and the handle replacement were both complete. He could have easily just replaced the handle and be done in 10 mins but went over and above. Very impressed and would recommend Simon to anyone.
Paul Spicer
, work completed
Recommended
Great guy, great service.
Customer Service
Quality
Value
Simon gave me an indication of the likely cost of the work when I phoned him. Being the middle of a Friday afternoon I was pleasantly surprised that he would be along as soon as possible to fix our locking problem. Disputes trying his best to repair the lock he reluctantly had to replace the mechanism. Would recommend him highly, no call out charge, fairly priced and he is a very pleasant guy.
Crook
, work completed
Recommended
5 star service
Customer Service
Quality
Value
Simon came to change to lock on my back door. He let me know the cost on the phone when I arranged the appointment. He was very friendly and knowledgeable. While at my house he fixed two other things, that I asked about when he was there, for the same fee. I would wholeheartedly recommend him for a reliable service and excellent value.
Valerie Lamb
, work completed
Recommended
Above and beyond
Customer Service
Quality
Value
10.30 pm at night - could not open the front door. Simon came within 10minutes & got me in. He came back the night day to adjust door catch. I am an existing customer & he did not charge me a penny! AMAZING.
Susan, Hampshire
, work completed
Recommended
Fantastic Service
Customer Service
Quality
Value
Simon was very helpful on the phone, came on time, did the work for a great price, and even changed my front door handle for a new one I'd bought myself for free! Top bloke, thanks very much - would use again,
CMR403804752
, work completed
Recommended
Prompt & efficient
Customer Service
Quality
Value
Quick response to phone call when locked out. Removed key left in lock inside property so that access possible. Very professional
Jean, Hampshire
, work completed
Recommended