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Endorsed by

Which

?

Trusted Traders

Bathroom Design & Supply Ltd

Logo on white
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4.8

4 Reviews

About

Our expertise is second to none. We have a wealth of experience dating back some 35 years with excellent product knowledge, so we can tailor a solution to the customers' needs.

We pride ourselves on the quality of workmanship we employ on every project we undertake while giving value for money through a comprehensive design and fitting bathroom service.

A dedicated family run company, providing a first class specialist 'one stop' bathroom service.

http://www.bathroomdesignandsupply.co.uk/

What we do

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms

Customer reviews

4.8
4 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Don't bother - unless you want to wait a long time!
It took them 3.5 months after I had paid my deposit to contact me regarding commencement of the work. This was just for a shower cubicle (not even a shower). Whilst their logo boasts “Quality is our Salesman”, the sales staff customer service/communication/attitude leaves a lot to be desired and I certainly would not recommend them.
Customer in Greater Manchester20/08/2019 (Reviewer did not use service)
The trader replied (on 29/08/2019)
Hello, We are you sorry feel this way, we did advise you when you initially enquired, that our work load was excessive and there would be a wait. You agreed however to pay small 10% deposit, which is non refundable. We ordered the products for your bathroom and contacted you once we were ready to commence the work. However you advised us only at this time, that you had sold your home. We had to return all products and face numerous re-stocking charges. Also before you agreed to have the new shower cubicle fitted, we visited your home and attempted to repair your existing shower cubicle, which we did not charge you for as you wished to go ahead with a new shower cubicle. Once again, we are sorry you are not happy with the service provided but feel communication also failed on your part. We have many customers that understand the waiting list and are happy with our installations as can be seen in our other reviews. Thank you.
Can't fault them
Customer Service
Quality
Value
They installed a walk in shower for us in our house after we saw the great one they'd done for my brother-in-law. We had seen their company advertised before and seeing design of his shower sold us. They did a great job and we're really pleased with the results
Which? Trusted Traders Consumer16/04/2017
Extremely friendly and exceptional work
Customer Service
Quality
Value
A friend of ours had recommended Bathroom Design and Supply Ltd and after we found them online we went for it. They replaced 2 bathrooms for us, including a full redesign of an en suite. We expected the work to be quite messy, but it was completely pain free and at the end of the day the house was immaculately clean after they had cleaned up after themselves. We were kept fully informed throughout and they were so knowledgeable about the whole process, we even changed a few things at last minute and they were great at accommodating us. I can't recommend them enough!
Which? Trusted Traders Consumer15/04/2017
So reliable
Customer Service
Quality
Value
They have been able to supply us with a header tank, and also installed a new bathroom including a walk in bath for my wife. They have been so re-assuring throughout this process as my wife and I are elderly, so this walk in bath has brought so much ease to our lives! The work they've done is fantastic and we're really grateful
Which? Trusted Traders Consumer28/01/2017
They were trustworthy traders
Customer Service
Quality
Value
They completely refurbished our bathroom into a shower room with a steam shower and renovated and re-designed our kitchen. They also replaced all doors and re-tiled our bungalow. We are very happy with all the work done, there were small issues that got sorted out as they went along. They were very prompt in their customer service and brilliant at solving our issues. We would definitely recommend them to other people, we had been recommended them to our neighbour already. We don't mind having them in our house, so long as we have plenty of supply of coffee!
Which? Trusted Traders Consumer05/04/2016