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Trusted Traders

Cloudy 2 Clear Windows

Logo on white
Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 08:00–18:00
Profile thumb 25 year

4.7

14 Reviews

About

Cloudy2Clear UK was founded to fill a void that existed in the market for a company that focused exclusively on the replacement of failed double glazed windows. From this idea was born Cloudy 2 Clear, a concept that proved so successful, the head office management team decided to offer the opportunity to Franchisees all over the UK.

The Business

We replace failed double-glazed units…ONLY THE GLASS!!! – Yes, it’s that simple…

We operate in one of the most competitive markets in the country…however in order to combat this we have developed a service that enables the customer to make huge savings by only replacing the glass…NOT the uPVC, wood, or aluminium frames.

We are the only company that offers a uniquely focused Glass Replacement Service at an excellent price – Cloudy2Clear

What we do

  • Glaziers

    • Replacement window services and repairs
    • Double glazing repair
    • Window consultants
    • Glass boarding up and replacement
    • Timber windows
  • Conservatories

    • Conservatory maintenance
    • Conservatory repairs
  • Double glazing

    • Double glazing repairs
  • More Services

    • We Replace Locks
    • Handles and Hinges.

Customer reviews

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Reviews summary

4.7
14 reviews
Customer Service
4.7
Quality
4.7
Value
4.6
Sort by
Excellent service
Customer Service
Quality
Value
The contractor called on time to give a free estimate to replace 2 double glazed units. At the appointment to install the new units, he arrived promptly and carried out the work to a good standard. He was very pleasant throughout and left everything clean and tidy. We would definitely recommend Cloudy 2 Clear and will use them again should the need arise.
Blueboy11/05/2017
Window glass replacement
Customer Service
Quality
Value
Ratda came and quoted for a blown window replacement when she said she would, phoned when she was coming and gave a fair cost for the replacement. She installed the replacement window today called before coming to let us know she was coming. Highly recommended. We have now used this company 3 times and find the quality of service always the same.
Raymond09/05/2017
Brilliant and prompt.
Customer Service
Quality
Value
I am highly delighted with the service I received from first visit to measure and price and then 2 fitters who,equally prompt, fitted two Windows with skill and speed.I will have no hesitation in recommending them.
Josephine Iveson18/04/2017
Excellent service, efficient, polite and friendly
Customer Service
Quality
Value
The two fitters arrived bright and early and completed the work with the minimum of fuss, installing 6 new window panes. As requested at the time of ordering, they also looked at a tri-fold door which was not easy to open and solved the problem for me. The overall service was first class and I would thoroughly recommend them.
Michael Worthington15/03/2017
Excellent service from start to finish
Customer Service
Quality
Value
We recently used Cloudy2Clear to replace some faults double glazing panels (1 x patio door and 2 x windows) in one of our rented flats. They visited within 24hrs of our first call and quoted us a very competitive price. We were away when work was scheduled to be carried out however they liaised the installation with the managing agent. The actual window frames are wooden but you can hardly see any impact to the paintwork and all areas were left clean. We have also used them in the past for our own house. Have no problem in giving them the highest recommendation.
jaksonryan01/03/2017
Poor quality and service. Go somewhere else
Customer Service
Quality
Value
What should have been a simple job turned out to be a catalogue of errors. Windows weren't measured correctly to start with, meaning that a second visit, and associated time off work, had to be factored in. Communication with Cloudy2Clear was non-existent, and messages left for them weren't returned. Windows fitted on the fist visit had to be refitted as the original job was poor, with silicone sealant being applied so unevenly that you could pick it up between finger and thumb. The fitter left a large hole in the exterior beading of one window and didn't bother to say anything. Luckily I spotted it when came home and had to repair it myself. The fitter also left a stain on the bedspread in the bedroom where he was working, presumably with the brown silicone sealant he was using. Again, he said nothing, and we will now have to get the bedspread dry cleaned to try and get the mark out, though I doubt that will do the trick. Save yourself some hassle and go somewhere else for your windows. No stars at all for Cloudy2Clear if this website would let me do that. Not recommended at all.
Trotsky12/02/2017
The trader replied (on 17/02/2017)
Hello, We are very sorry to hear about this and i have contacted you personally regarding this issue. I have contacted the Franchisee and extra training will be given to ensure this doesn't happen again. We pride ourselves on our service and have over 3000 Good Reviews on the Which? Trusted Trader Website. To compensate you over the Duvet this has been agreed and the Franchisee will contact you regarding this. Very sorry again about the level of service provided and we will ensure that this does not happen again in the future. Regards Cloudy2Clear.
Good service.
Customer Service
Quality
Value
The service we got fro Cloudy 2 Clear (Bradford) was very good from initial visit to fitting of the replacement glass. It was nice to see a tradesman put on overshoes to do their work indoors and the house was left as clean as when they arrived.
Happy Customer07/02/2017
Excellent service in every respect
Customer Service
Quality
Value
Andy (Cloudy2Clear BRADFORD) provided an excellent all round service. From the moment I contacted the company to the completion of the order, the impeccable workmanship and professionalism ensured the end result was perfect. There was an initial problem after fitting that was speedily resolved to our entire satisfaction. Well done!
Which? Trusted Traders Consumer26/01/2017
Superb courteous service - Torbay area
Customer Service
Quality
Value
This is the second time they have fitted windows for me. On both occasions staff arrived to give an estimate on time, and the price and date of replacement was agreed. On the day of replacement I was texted to confirm arrival. The Windows fitted were cleaned and any mess cleared before he left. Superb service and quality with great staff.
ColinG29/11/2016
Fast and friendly
Customer Service
Quality
Value
First class s installation service and a friendly installation team, job completed in 15 mins and not a trace of them left behind 100% recommended
Derek Draper02/11/2016