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Trusted Traders

Domestic Repairs Ltd

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Profile thumb screen shot 2015 04 07 at 11.52.16

4.4

19 Reviews

About

DomesticRepairs are London’s leading appliance repair & servicing specialists. We provide repairs, servicing, installation and sales of all domestic appliances including washing machine repair and dishwasher repair with qualified engineers covering the Greater London area.

We deal with a whole host of varied appliances from all the major and minor manufacturers. We are experts within our industry with many years of experience and can ensure your appliance repair is carried out quickly and efficiently with no excuses. We carry a very wide range of spares and in the unlikely case where we do not have a replacement component in stock, with our excellent supplier relationships we can get what you need by next day delivery.

Should you need a complete replacement appliance, we will be happy to give you advice and specialist knowledge enabling you to be confident of any new appliance purchase you may need. In our business we quickly identify those makes, or particular models that tend to break down more often

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Ovens
    • Fridges and freezers
    • Tumble dryers
    • Washing machines
  • More Services

    • Appliance Repair
    • Appliance Servicing
    • New appliance sales

Customer reviews

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Reviews summary

4.4
19 reviews
Customer Service
4.4
Quality
4.4
Value
4.3
Sort by
First Class Service
Customer Service
Quality
Value
Have used Domestic Repairs in the past. Reported fault with our washing machine. Came next day and replaced the faulty part. We were very happy with the service we received
2010-11-19 15:01:56.00706/01/2017
This company is a rip off
Customer Service
Quality
Value
I had one of their handyman's around a few days ago to fix the hinges to my refrigerator. He haven't been able to find the right parts so the job couldn't be done, which is fine because I had someone else to do it in the end. The company charged me £90 for the repair and now refuses to give back a full refund. They claim that was a callout(10 minutes home visit) fee and not for the repair. I am disgusted of their behavior, avoid!
teomarin11/07/2016
The trader replied (on 11/07/2016)
Dear Sir. We attended as agreed and for the agreed fee, the engineer spent longer than 10 minutes as you have agreed on previous correspondence, the part required for your appliance is obsolete and no longer available from the manufacturer, that is beyond our control, despite this we still offered you a partial refund which you have refused.
I Do Not Reccomend
Customer Service
Quality
Value
I called this company and advised them over the phone that my washing machine was out of commission, that its drum had dropped and was in need of repair and that the door seal was also in need of replacing. I was told that wasn't a problem and someone would be with me that afternoon. Much later that afternoon someone turned up and opened the door of the machine, turned the drum once and announced that the drum had dropped - we knew that - we told you. He then said he'd need to prepare a quote and would get back to us, then asked £80 for his 2 and a half minutes. The 'quote' we have been given is that we should replace the machine with one that will cost £1000. DO NOT CALL THESE PEOPLE OUT.
silverbuzzby06/11/2015
A Which? Trusted Traders staff member replied on behalf of the trader (on 11/11/2015)
Dear Sir, We have tried several times to contact you and have left messages asking to call us, to which you have not replied. An email quote for repair has been sent to you and we are waiting for your response.
Prompt and professional.
Customer Service
Quality
Value
This company was quick and completed my repair on the same day. Very impressed.
Paul, Middlesex03/08/2015
Highly recommend Domestic Repairs Ltd!
Customer Service
Quality
Value
I've been really impressed with the quality and courtesy of the individuals I've dealt with at Domestic Repairs Ltd and the prices of the work I've had done (oven and dishwasher repairs) - I would not hesitate to use them again or recommend them to someone.
22abby27/05/2015
My Review
Customer Service
Quality
Value
Very courteous, friendly and efficient service. Costly though!
Kenneth, Middlesex22/05/2015
Brilliant service
Customer Service
Quality
Value
Dishwasher wasn't working - called Domestic Repairs and they were so helpful. Came out the same day and repaired my machine, friendly staff, and I am very happy with the speed & efficiency the job was completed. Totally recommend them!
Lisa, Middlesex14/05/2015
Washing Machine Repair
Customer Service
Quality
Value
I called Domestic Repairs with a problem with my washing machine. I have a small family and use my washing machine a lot, so they understood the emergency of getting my washing machine working again. Domestic Repairs came out to me very quickly and had to replace some broken part, they carried spare parts so i did not have to wait for the ordering of parts. They were very friendly and honest, even showing me the broken part. They got my washing machine back to full working order with a 12 month guarantee on the part used and even gave me a free health check on my washing machine. I would defiantly recommend Domestic Repairs, they are a fast friendly reliable company. Thank you.
Which? Trusted Traders Consumer08/04/2015
Repaired freezer
Customer Service
Quality
Value
Steve does what he says he does. He does good quality of work and will use him again.
James, London02/03/2015
Repaired dishwasher
Customer Service
Quality
Value
I rang another trader first who did not turn up. I range stave who turned up on time. He was reliable and clean and tidy throughout.
Jeany, London01/01/2015