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Endorsed by

Which

?

Trusted Traders

Eldercare Solutions Ltd

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
Profile thumb ecs logo

4.8

127 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We are one of the UK's leading sources of information and advice for individuals having to decide how best to meet care home fees.

Our award-winning service has been accessed by families for over 15 years and are extremely proud of our reputation, experience and knowledge in this field.

If you are having to 'self-fund' care home fees, one of your main concerns is likely to be what might happen if the money runs out, especially with such low interest rates and likely future fee increases. You may also want to make sure something is left over for your family but, as no-one knows how long they will need care for, how can you plan for this?

The solution could be a Care Fees Plan (or Care Fees Annuity). If affordable, it would be a way of protecting some of your assets whilst providing an income for the rest of your life to cover care costs, giving you complete peace of mind.

Please see our website for more information and to download a free copy of our 'Paying for Care Guide' or call 0800 082 1155.

What we do

  • Disability and mobility

  • More Services

    • solla accredited financial advice for care fees funding

Customer reviews

4.8
127 reviews
Customer Service
4.9
Quality
5.0
Value
4.7
Sort by
Extremely helpful
Customer Service
Quality
Value
Really good advice and extremely helpful and achieved a really good pricing.
Julie, Hertfordshire08/01/2019
Great customer care
Customer Service
Quality
Value
I was very impressed with the service during what was a stressful time organising care costs at same time as selling my mum's property. At no time did I feel pressured into any quick decisions and I fully understood the options for paying the Eldercare commission before committing. The report was detailed and clear in the many options. All my queries were answered fast and the team are all great, special mention to Tracy and Nicky, who gave wise, accurate advice, and kept me smiling when a worrying issue came up and was swiftly resolved. Communications were excellent for me emails mostly with a couple of calls worked best but offer to call always there. Thanks team.
Justin, London28/12/2018
Recommended
Customer Service
Quality
Value
Eldercare Solutions provide an excellent advice service for anybody wishing to finance care home costs. I recommend them!
Mr Fretwell14/12/2018
Would recommend.
Customer Service
Quality
Value
Excellent service that I would recommend to others.
Rosemary, Berkshire13/12/2018
Highly recommended - very helpful information.
Customer Service
Quality
Value
All was well explained, with enough time provided to ask questions and seek clarification where needed, and the final report was clear and helpful. The team moved quickly to ensure we got maximum benefit at the start of the plan.
Ann, Kent29/11/2018
Excellent all round
Customer Service
Quality
Value
Mike Hastings offered an excellent service - I have no hesitation in recommending this Company. Mike helped me set up a Care Fees Annuity Plan for my mother who had recently entered a Care home. At no point did I feel pressured - Mike was very professional - and extremely patient - with what turned out to be be a tricky transaction to finally settle - also, excellent communication through the whole process
Customer in Greater London24/11/2018
Care Home Annuity
Customer Service
Quality
Value
Mike Hastings of Eldercare Solutions gave me and my family clear and concise understanding of the Insurance product and process to enable funds from my elderly mothers house sale to be utilised for the purchase of a lifetime annuity. The comfort of knowing my Mother was in a quality care home and the ongoing affordability was facilitated gave her and the family the desired outcome. Mike held our hand throughout and was extremely communicative and never pushy or impatient to close the deal. I would recommend.
colin bradshaw23/10/2018
Knowledgeable and helpful
Customer Service
Quality
Value
I found the staff I spoke to knowledgeable and helpful, I was given plenty of time to make my decision about purchasing the annuity and did not feel pressured to purchase. It is a difficult decision but I felt I was given all the help and information I needed. Thank you
Sherry, Leicestershire05/10/2018
Highly recommended
Customer Service
Quality
Value
Eldercare provided us with excellent advice, they never pushed us for a decision and were there anytime we needed advice.
Which? Trusted Traders Consumer27/09/2018
Patient and informative
Customer Service
Quality
Value
Our family is distributed around the world from UK to Australia. Consulting & decision making was clumsy and took time, Eldercare were very patient and understanding, answering questions promptly and professionally.
Which? Trusted Traders Consumer23/08/2018