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Endorsed by Which?
Forest Edge Home Improvements Ltd
Opening Hours
Today - 09:00–13:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 09:00–13:00
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
Forest Edge has over 35 years of experience within the home improvement industry and specialise in conservatories, windows and doors. With no smoke and mirror sales tactics Forest Edge wants to drag the industry into the 21st century by offering direct pricing, elite workmanship and excellent after sales care. We provide the best products with the latest technology to offer a high energy rated installation. We are fully accredited by FENSA and all of our installations carry a 10 year insurance backed guarantee. Call us now to get your free no obligation quotation or visit our showroom in Lymington and see our products first hand. We also offer a virtual reality tour of some of our conservatory installations so you can feel as if you are actually there.
What we do
Glaziers
- Aluminium Windows
- Double glazing installation
- Replacement window services and repairs
- Sash windows
- Timber windows
- Triple Glazing
- UPVC Windows
- Window consultants
Roofers
- Cladding
- Conservatory roof conversions
- Guttering, fascias and soffits
- Roofline
- Tiled conservatory roofs
Conservatories
- conservatory roof conversions
- conservatory roof insulation
- Conservatory Roof replacement
- Hardwood conservatories and orangeries
- Sun Lounge
Doors
- Aluminium doors
- Bi-fold doors
- Composite doors
- French doors
- Front door
- Orangeries
- Patio doors
- Timber doors
- UPVC doors
More Services
- glass extensions
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
128 reviews
Recommended
Recommended
by 98% of customers
Sort by
Conservatory conversion and door replacement
Customer Service
Quality
Value
Used for two projects: 1 - Replacement of Front Door to Solidor fitting. 2 - Conversion of Conservatory roof from double-glazed to a Supalite solid roof. Work was completed to spec/quote in a professional manner. FEHI provided experienced tradespersons, and they and the sub-contractors (electrician and plasterers) all worked diligently and efficiently. Very pleased to see that they all worked without distractions such as frequent use of mobiles (other than was necessary for the work) and remained focused on the job to complete in a timely manner. Job finish was good, as was wanted, and site tidied after completion.
Andrew in Hampshire
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
I had some recent work completed on my bungalow including guttering and repair of a flat roof completed in two parts. The team was excellent, arriving on time and keeping me informed on progress. Very neat and tidy while working and when finished. Really courteous and very helpful. Showed me pictures of the work on the roof as it was progressing and the final roof sealed. Frankly an excellent job on both occasions.
Janet in Hampshire
, work completed
Recommended
Excellent work and a pleasure to deal with
Customer Service
Quality
Value
We are so glad that we asked Forest Edge to build our extension! They were able to take our ideas into action and faithfully translated them into the building design. At every stage; from design, foundations through to final build; they worked efficiently and effectively and whether contractors or part of the in-house team, they were fantastic to deal with. Despite the backdrop of Brexit and other issues, the build proceeded well with no major issues or delays. Simon and John project managed it well, keeping us informed every step of the way and doing everything with good humour. We are delighted with the final outcome which has exceeded our expectations! Well done guys!
Customer in Hampshire
, work completed
Recommended
Good service, helpful and tidy.
Customer Service
Quality
Value
We had a large bay window plus two other units fitted. Good sales service and updates on supply/fitting dates, the guys did a great job fitting units, very helpful and left site clean and tidy. Also good after sales service as we have a few defects on the glazed units which were replaced without question also kindly matched some handles on our other windows. From our experience would certainly use this company again.
Customer in Hampshire
, work completed
Recommended
Professional, friendly and high quality work
Customer Service
Quality
Value
I contacted Forest Edge about replacing my old conservatory and some windows, and from the get go they were quick to respond, very helpful, professional and friendly - a refreshing change after getting nowhere and a complete lack of communication from several other companies. The support provided at every stage of the process was excellent, and everyone I spoke to and dealt with at Forest Edge were really friendly. I was given a clear timeline of when things would be done with a clear budget and they coordinated everything - fitting windows, doing the electrics and the plastering. Although there were a few unforeseen delays, they kept communication up the whole way through and still completed all the works on time. The work was all completed to a very high standard, and I can't speak highly enough of the teams who came out to replace the windows and conservatory. The support from the main office team was also excellent and they were very quick to answer any questions I had. Their level of knowledge and suggestions about how best to redesign the conservatory was invaluable, but the stand out thing for me was how easy it was to communicate with them and how friendly and helpful everyone was. The end product looks great, and I've had numerous compliments on how great the conservatory and windows look, and would recommend Forest Edge to anyone - 10/10 service.
Customer in Hampshire
, work completed
Recommended
Look elsewhere
Customer Service
Quality
Value
You can get Ultraframe conservatories installed by other companies and wholeheartedly recommend that you do.
Customer in Hampshire
, work completed
Would use again
Customer Service
Quality
Value
we had six windows, porch, conservatory windows and 3 doors replaced by Forest Edge and we had excellent service. This was all done as planned and done to budget. All employees of this company were excellent from sales persons, constructors, person who checked work and of course company owners. the doors and window fitters explained what they were doing and in which order. They said if they were going to be later in coming as they were picking up parts. Very good at customer service. The same with father and son who installed conservatory both could not have been nicer and very professional. Both teams cleaned up after themselves and wiped glass down after finishing. Again when small faults were found they phoned in to company and arranged a replacement. All this was done around Rosie our Dog!!! We are very pleased with the product. Yes we could have got cheaper but you get what you pay for and this product is excellent. The advise we had from salesperson was spot on. we are pleased with style of windows and front door. The conservatory roof has let so much light in so much better and no leaks! We have found the Bungalow so much warmer since havein g this work done. We did have a few snags some have been done and just a few to do as waiting for parts. We could not have been more pleased with product and service from this company and would use them again.
Customer in Hampshire
, work completed
Recommended
Fantastic service and products!
Customer Service
Quality
Value
I have recently had bi-folds, windows, roof lanterns and a new front door fitted by Forest Edge home improvements. From choosing the products, measuring up through to the fitting, Ben and his team have been BRILLIANT! We are really happy with both the quality of the product and finish, it's really transformed our home! Throughout the process they have taken the time to explain everything thoroughly, given really good helpful advice on the potential options available, nothing is too much trouble. I'm not someone that particularly enjoys dealing with Trade, but it has been a refreshing experience dealing with such a professional and courteous company like Forest Edge.
Customer in Hampshire
, work completed
Recommended
Problems from start to finish
Customer Service
Quality
Value
FEHI installed replacement windows with brickwork and a new orangery. The work throughout both projects was extremely poor. We were left with bricks not installed for several days meaning we were open to the elements. We had broken glass in the windows which needed replacing and we have broken glass in the orangery door which needed replacing, the first time they came to replace the wrong unit had been ordered. There were multiple visits to rectify and re rectify. The orangery door needed several visits and adjustments to make it glide and close. The floor mix was too dry and is crumbling. We still have issues with the orangery and an agreement had to be made as we could not take any more site visits for FEHI to rectify. Apart from the workmanship, the communication was poor and we never knew when/if they were turning up. We were always made to feel stupid for raising and defects and really had to fight to get to a resolution. The orangery looks fine even with the outstanding issues but the joy has been taken away from us which is a shame.
Mark in Hampshire
, work completed
New front porch
Customer Service
Quality
Value
Forest Edge understood our requirements/expectations for new porch addition to our bungalow. All the staff from Surveyor, bricklayers, carpenters & plasterers were all aware of Covid and discussed work progression. Delays were caused due to bricklayer hospitalisation. However, we are very pleased with the finally finished work and the standard of workmanship.
Customer in Hampshire
, work completed
Recommended