Endorsed by Which?

H2 Eco Ltd

5.0

61 Reviews

Opening Hours
Today - 09:00–16:00
  • Monday 09:00–16:00
  • Tuesday 09:00–16:00
  • Wednesday 09:00–16:00
  • Thursday 09:00–16:00
  • Friday 09:00–16:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

H2-eco specialise only in renewable energy solutions and are not a generalist "home improvement" or "property services" company.

We are passionate about helping the people of Dorset to reduce our collective carbon emissions through providing quality, affordable renewable energy products to home owners and businesses in our community.

Established as a business over 13 years ago, our committed team brings together many years of technical and industry experience in our field, so we are perfectly placed to advise on Solar PV, Battery Storage, Heat Pumps and Solar Thermal solutions.

In order to maintain high levels of ongoing support, we primarily restrict our installation work to be within Dorset, up to one hour from our base near Wareham.

We have a showroom and training facility where clients are welcome to visit (by appointment) to discuss projects and view the equipment.

Approved by Dorset County Council Trading Standards, Which Trusted Traders and Trustmark and MCS certified.

What we do

  • Renewable energy

    • Air source heat pumps
    • Solar panels
    • Solar water heating
    • Battery storage
    • Ground source heat pumps
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • underfloor heating
    • e.v charging

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
61 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Solar Panel & Battery Installation
Customer Service
Quality
Value
From my very first enquiry, through to the installation completion the company were very professional, helpful and knowledgeable. They answered all my questions and gave advice on were and how many panels I would require to ensure I achieved my goal. The installation team were prompt each day and were very courteous and advised me what was going on throughout the installation at each stage. I highly recommend This company if you are considering a solar panel installation.
Customer in Dorset Posted on 13/12/2023 , work completed 10/03/2023
Installation and Commissioning of PV panels with Battery
Customer Service
Quality
Value
It was a pleasure to place an order with a business that carried out the work professionally with a smile. You couldn't ask for a better team from Ash carrying out his survey to the installation team and those in the office answering phone calls and providing required certification. Would highly recommend this buisiness.
Customer in Dorset Posted on 23/11/2023 , work completed 03/11/2023
Delighted
Customer Service
Quality
Value
I chose H2-eco after having WHICH's T.T. pointed out by a friend. Unlike another firm I contacted initially, they didn't demand a 25% deposit before doing a site survey. The other firm, (who shall be nameless), even "offered me a discount if I signed there and then" As an ex-project engineer/manager in the comms business I was well able to appreciate the thoroughness with which Ashe carried out the survey. From the scaffolders, through installers and comissioners to completion and documentation support, I was, as I headed this review "DELIGHTED* Furthermore, the after-sales contact with the ladies at H2 has also been a pleasure. By the way, I had 18 panels and a Digi diverter fitted. The cost was to budget and the work and clear up very good. Don't hesitate to contact me. Oh and H2-eco's office is just down the road. All we need now is some sunshine! BobP
Customer in Dorset Posted on 03/11/2023 , work completed 09/10/2023
Knowledgeable company with quality installation and service
Customer Service
Quality
Value
After looking around a number of suppliers I chose H2ECO, based upon recommendations from other people locally, and I was also impressed with the knowledge and approach from Neil and Ash when discussing my installation. At time of writing they are also the Which recommended supplier for the South Coast (we are Dorset based). We had 15 Solar Panels, a Tesla Battery and a Zappi EV charger installed. Time to install was good, and once the approval came in from SSEN to connect was only a couple of weeks before work started. The on site team were all excellent, and were probably some of the best workmen we had over the years (from a choice of a large number!). The neatness and attention to detail was impressive. Whilst not the cheapest from the c. 7 suppliers I received quotes from, they were competitive, and I feel that I have a system that I can trust to least, with service to match. So would recommend without reservation if you are in the market for a Solar system!
Customer in Dorset Posted on 26/10/2023 , work completed 26/10/2023
21 panel system with Edi Diverter and Battery
Customer Service
Quality
Value
The boys fitted our system in March 2023 and it has performed even better than predicted. Apart from a few teething problems caused by our internet signal within the property (Just involving the Edi diverter) which was sorted very quickly. The team were efficient and polite, nothing was too much trouble and the installation, when finished, is neat, easy to view and simple to operate. The assessment by Ash the surveyor predicted 7000Kwh per annum and so far it is performing even better than that. We haven't used any gas to heat our water since April and we even have a regular income from our energy supplier for our export during the 8 months we have had the installation. In all, a thoroughly good system fitted on time to budget and with a minimum of fuss. Should have done this years ago!!
Customer in Dorset Posted on 14/10/2023 , work completed 17/03/2023
H2-eco solar energy installation
Customer Service
Quality
Value
Every stage in the process from the initial enquiry onwards to the installation and final handover has inspired confidence. The level of advice and expertise has been excellent resulting in the system I wanted, (Solar energy with full backup power always on and acting as a whole home UPS in its operation), being installed with a minimum of delay. This choice seemed to be unavailable from other installers due to generally quoted long Tesla Powerwall waiting lists, lack of current compatible alternatives, staged part system offerings over time and a lack of clarity about how best to proceed. These problems were skilfully negotiated by h2-eco and together with a newly introduced successful fast track Distribution Network Operators (DNOs) application, that the team was equipped and prepared for, shaved months off the waiting time.
Customer in Dorset Posted on 24/09/2023 , work completed 31/08/2023
Solar/EV charging installation
Customer Service
Quality
Value
Great service, delivered on budget and on time. Friendly, good communication. Reliable and tidy.
Customer in Dorset Posted on 05/09/2023 , work completed 27/07/2023
Solar panel installation
Customer Service
Quality
Value
The H2 Eco team was outstandingly good throughout. The technical advice on specifying all aspects the system, answering queries, problem solving was excellent- and gave huge confidence that Mike and the team are real experts. Their willingness to find solutions to site specific issues and our requirements was also also excellent. The installation team were likewise first class, installing on a tricky sloping site on non standard mounts. Friendly, efficient and tidy. Post installation, queries were promptly responded to, one slight teething problem instantly fixed. Again the level of expertise and customer service were notable. I would strongly recommend H2 Eco for solar and heat pump solutions.
Customer in Wiltshire Posted on 07/08/2023 , work completed 22/07/2023
Conscientious, thorough & friendly
Customer Service
Quality
Value
A lovely team who were friendly, obliging, and in whom I had the utmost trust. When I had a query about roof supports Chris and Darryl got onto it right away and everything seemed to go smoothly with each person being competent and confident. The handover with Matt and Ash was really helpful and we are really pleased with the whole service and end product. So thanks again to you all.
Customer in Dorset Posted on 09/05/2023 , work completed 28/04/2023
Great company - Professional, Reliable, Knowledgable
Customer Service
Quality
Value
In July 2022, H2ECO installed a 7 kWp solar panel array on our roof. The team was friendly, professional, and kept the work site clean. The pre-sales process and survey, led by Neil and Mike, was informative and they were both very knowledgeable. I found it helpful to be able to discuss various scenarios and there was not a question they could not answer! H2ECO uses in-house staff for all aspects of the installation, including the electrical work, which is evident in the quality and care of the installation. Now, in January 2023, we are pleased with both the performance of the system and the way it was installed.
Customer in Dorset Posted on 28/01/2023 , work completed 25/07/2022