Endorsed by Which?

Heatco

5.0

183 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

As one of the leading heating and plumbing experts in St Albans, over the last 20 years HeatCo have built a reputation for reliable, honest and great value service. A family run organisation, we are based in St Albans, and are perfectly placed to supply boiler and central heating installations, repairs and maintenance to clients across the Hertfordshire area.
We are Worcester Bosch Platinum Accredited Installers offering extended Guarantee benefits on all our Boiler installations.
We are also BAXI accredited and can offer maximum warranties on their range.
Our maintenance plan HeatClub has been very well received by clients looking for an alternative to the larger insurance based providers.
Book your appointment on line using our website or call our numbers for helpful advice

We work with all makes of Boilers and Controls

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • general plumbing repairs
    • expert advice and knowledge

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
183 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Neat, tidy and on time.
Customer Service
Quality
Value
HeatCo initially installed our Bosch GreenStar boiler 10 years ago in 2013 and their professionalism was such that we have had them back every year since to service it. Their charges are no more or less than other service engineers out there but it is because of the care they take while inside our home and their attention to detail while maintaining our heating system makes us continue to use them to service our boiler.
Neil in Hertfordshire Posted on 18/04/2023 , work completed 17/04/2023
Efficient, friendly and professional
Customer Service
Quality
Value
Firstly, you can book a slot online that suits you, which is a clear time saver. Darren arrived perfectly on time and was extremely professional and efficient. He was able to check our gas lines, complete a full boiler service and fix an issue with our gas fireplace. Darren was also generous with his advice and opinions on other heating matters that we enquired on. Many thanks for the great service and we will be engaging Darren again.
Ash in Hertfordshire Posted on 09/02/2023 , work completed 08/02/2023
Honest, reliable & great value
Customer Service
Quality
Value
We used HeatCo to service our boiler, which had a fault with the circuit board. They serviced the boiler, then returned a few hours later with a new circuit board and control knobs. They only charged for the parts (above the standard service cost for our boiler). Really reasonable - no extra labour charge for replacing the faulty parts. I have used the company a number of times now and have always found them to be extremely honest and professional. I would thoroughly recommend them to anyone. They are also easy to get out at short notice. One last thing - they contact you via text when they are on their way. Great communication.
Matt in Hertfordshire Posted on 07/02/2023 , work completed 06/02/2023
Boiler service
Customer Service
Quality
Value
Very prompt and efficient service. Darren was helpful and pleasant to deal with. I will certainly use you again when I have a need. Thank you.
Customer in Hertfordshire Posted on 25/01/2023 , work completed 24/01/2023
Good and efficient service
Customer Service
Quality
Value
We used HeatCo based on neighbours' recommendations. We originally booked an appointment for a repair online as the heating wasn’t working. Then a boiler service. Both were carried out promptly and efficiently. They arrived on time and did everything they said they would do. Cost reasonable. No hesitation using HeatCo again.
Customer in Hertfordshire Posted on 19/01/2023 , work completed 16/01/2023
Excellent service all round
Customer Service
Quality
Value
Darren provided an outstanding service by getting our boiler working again in sub-zero temperatures. Response time was much faster than expected and the service was as fast, friendly and efficient as always.
Customer in Hertfordshire Posted on 15/12/2022 , work completed 15/12/2022
Great Service
Customer Service
Quality
Value
Very pleased with friendly and efficient service of our gas boiler by Darren - also checked our gas hob. He had installed a new thermostat for us earlier this year so pleased to book again for boiler service. Booking was very easy and good communications thereafter.
Customer in Hertfordshire Posted on 13/12/2022 , work completed 09/12/2022
Incredible service
Customer Service
Quality
Value
I have used Heat Co on several occasions, and this boiler service was another example of how professional, efficient and friendly they are. Highly, highly recommend.
Customer in Hertfordshire Posted on 09/12/2022 , work completed 06/12/2022
Problem with central heating
Customer Service
Quality
Value
Easy to book an appointment online. Darren phoned to say was running late before the appointment time and checked this would not be a problem for me. Diagnosed problem faulty valve, and got the system working. Provisionally booked an appointment the following day to do the work, subject to acceptance of the quote, which I received half an hour later. Said he would phone if able to come earlier which he did, replaced the faulty part and got the system working. Clean and polite and answered all my questions. Had a brief chat about another issue which I hope they can help with.
Customer in Hertfordshire Posted on 21/11/2022 , work completed 16/11/2022
Annual boiler service/kitchen taps replacement
Customer Service
Quality
Value
Paul and Darren arrived on time to service my boiler and also to fit new kitchen sink taps. Both jobs were completed efficiently and on budget. I have used HeatCo for many years and have no hesitation in recommending this Company. Always helpful and friendly and worthy of 5 star rating.
Customer in Hertfordshire Posted on 15/11/2022 , work completed 14/11/2022