Integrated Heating Ltd

I asked Alec to service my boiler and advise on a couple of things with my heating. He had come earlier in the year when I was at my wits end of finding anyone who understood and could help me with my underfloor heating system with weather compensation. Alec did know how to make it work effectively. I am very grateful and pleased to have found him. Alec is clear about his charges and arrangements for making appointments. Good communications especially with texting. Has a very professional approach.

Alec has just replaced our boiler, cleaned out our system and installed a Tado smart system. He clearly knows his stuff, was very reliable, sent his quote when he said he would, came promptly and did the work quickly and efficiently. Highly recommended.

Alec Morrow has been working regularly for our family for 7 years, since 2011. Alec did an excellent job fitting a new central heating system for us in 2011, and has serviced it expertly every year since then. Alec always turns up when he says he will and investigates the system thoroughly, making sure it is both safe and fits the needs of our family. He really cares about doing the job properly and charges for the job rather than clock-watching. I first hired Alec because I wanted an engineer with genuine expertise and enthusiasm for saving energy and emissions. He was able to recommend a Remeha boiler, which I'd never heard of before, and install it, along with some new thermostatic radiator valves. Our home has been warmer and cheaper to heat ever since, with a control system that is easy to use. Alec also does gas safety checks.

Alec has recently installed in my flat a Vaillant EcoTech combi boiler with a Weather Compensator and I couldn’t be more pleased. His attitude to the work was most impressive: he was always punctual, straightforward and highly knowledgeable. The flat is now considerably warmer and the boiler is using much less gas than the old one. The controller gives me many options for timings and temperatures which will save me even more money. As a garden-flat it had a tendency to dampness but the new boiler has cured that. Helen of Highbury

Alec came to see me within 3 days of my email. He knew exactly what was needed to replace my ancient Gloworm boiler. He was back 10 days later with all that was needed. It was a tricky location but he worked away, sorting all the little difficulties. Two days for a big installation. Very pleased indeed. I now have a Eco-tech Valliant, with an outdoor thermo that is beautifully silent and has a perfect temperature. Programmable day to day or when you will be away. Finding out all sorts of new ways to save on the bills. Thanks Alec. He really knows his stuff! (PS I ran a well known consumer series on TV so, take it from me, Alec is a rare find!)

Alec's service was super responsive and professional at all times. His work was of the highest quality and he really wanted to make sure we were happy.

Alec managed to make boilers and their inner workings really interesting even to me, not an engineer or technical person at all. The choice was clear and I decided to chose quality above all. The installation happened while the house was being renovated so I didn't witness it first hand, but it all went smoothly. The after care has been excellent, both in terms of immediate support (in the summer) when getting to learn to use the app that controls the boiler remotely and in terms of ongoing support (now that winter is coming) when I have questions about any aspect of the boiler's functionality. Alec is very prompt with his replies, explanations and advice. All in all, the product and the service has been and continues to be excellent.

Alec Morrow is a fan of German boiler systems which vary the temperature of the water going round the radiators by reference to the outside temperature. He is a fluent and convincing interpreter of the no-concessions–made-to-ignoramuses language in the brochures produced by Viessmann, one of whose boilers he and his colleague, Marco, installed for us in October 2016. They removed the old kit and installed the new in a tight space in two and a half days. We had hot water over both nights and central heating on the second, so the thermal inconvenience was minimal. They were tidy too but we had taken the precaution of buying new dustsheets for ourselves, after Alec had cheerfully informed us that his dustsheets were well, in the nature of dustsheets, not going to be as clean as the carpets they were intended to protect. Alec’s frankness in this respect was encouraging. All in all, a satisfactory installation, and Integrated Heating can be recommended.