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Endorsed by

Which

?

Trusted Traders

J A Steel & Son Limited

Logo on white
Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
Profile thumb jasteel logo  spot 281

5.0

118 Reviews

Organisations and Awards

Member of the British Association of Removers

https://www.bar.co.uk

About

Established 1899
Family Run Business
Fully Insured
Members of British Association of Removers
Best Price Guarantee

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services

Customer reviews

5.0
118 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Flawless
Customer Service
Quality
Value
Dear Steel's, A huge thank you for a truly flawless move. The moving crew, Anthony and David, we're beyond wonderful. Anthony in particular is such a professional and with such a pleasant personality that he even put a worrier like me at ease. And my mother was very impressed upon seeing at the delivery how carefully each piece of furniture had been wrapped. Thank you, will recommend.
Customer in Greater London02/10/2019
Not so good
Customer Service
Quality
Value
We paid for them to pack, to move our effects, and to unpack our crockery and glassware. However, on the day of the move they took considerably longer than they had estimated (original estimate was midday), and by the time they got to our house it was close to 4pm. In addition, they didn’t relocate our stuff in the best possible way – meaning that they weren’t able to unpack our crockery and glassware. After some discussion, they refunded this amount, but I’m not sure I’d use them again.
Customer in Greater London09/09/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/09/2019)
Dear Sir, Thank you for your review. All our vehicles are fitted with trackers and I can confirm that we vacated your property at 2pm and arrived at your new property shortly thereafter. All items were delivered undamaged and unloaded into your new property by 5pm. The crockery was not unpacked as there simply was not room to do so in the kitchen. We had arranged for a separate team to come and unpack your crockery but you advised them that you did not want them to do so. Despite this, we refunded you the cost of unpacking. As an organisation we work tirelessly to provide a quality service to all our clients and are continuously striving to improve. We have been relocating domestic and commercial customers for well over 100 years and welcome feedback from all our clients. Yours sincerely Ian Steel
Thanks
Customer Service
Quality
Value
Thank you - very fast, very courteous especially with a lot of heavy boxes.
Which? Trusted Traders Consumer08/02/2019
Very pleased
Customer Service
Quality
Value
Very pleased with our removal. Many thanks for all your help. Your efficiency made my move very easy.
S, Middlesex23/01/2019
Very pleased
Customer Service
Quality
Value
I would just like to say how very, very pleased we were with Daniel and his crew of 2 on our removal on the 10th and 11th. Everything worked to the right timescale, the lads were ultra helpful and polite, and very professional. All in all very good service, so thank you.
Which? Trusted Traders Consumer10/01/2019
Removal
Customer Service
Quality
Value
We could not fault this removal company. The guys were very polite and couldn’t do enough for us. Very professional. Will be recommending to others.
Customer in Hertfordshire18/12/2018
Thank you so much
Customer Service
Quality
Value
The team that packed the van to move me were great, so helpful, uncomplaining and nothing was too much trouble despite a big unexpected delay.My completion was a day late but they pulled out all the stops to get my furniture back to me on the day I moved in despite it being a really busy time for them. The second team were also really helpful. I wouldn't hesitate to recommend 100%.
Customer in Greater London16/12/2018
My review
Customer Service
Quality
Value
Fabulous service. Such very lovely, polite, helpful gentlemen. Nothing was too much trouble, just the opposite. Thank you so much for your help and great professionalism.
Which? Trusted Traders Consumer12/12/2018
Amazing.
Customer Service
Quality
Value
Amazing service, really friendly and helpful. Went to great lengths to ensure everything moved smoothly and were reassuring to me. Thanks guys!
Nina, Hertfordshire05/12/2018
Excellent
Customer Service
Quality
Value
Excellent removal, all went well, would use your firm again. Lovely crew.
Which? Trusted Traders Consumer02/11/2018