JBC

Although we were in a new build property we have a very creaky staircase which the builder was unable to rectify. We decided to contact companies to enquire about options to rectify the creaks. Roland from JBC quickly responded to our query and came out to take a look and talk over options. Roland was friendly, knowledgeable and explained the options available from a repair through to complete staircase replacement. As we wanted to install a glass balustrade as well as have a solid staircase we decided to go for a completely new oak staircase with glass balustrade. For the installation Roland and Russell did a fantastic job. They removed the existing staircase with no damage and then expertly installed the new staircase. The job took 4 days and we were kept updated on the progress. Roland and Russell worked away diligently cleaning up each night and making sure the staircase was safe. We had no idea on the intricacy of installing a staircase and the value of true craftsmanship in making sure it was installed correctly! We now have solid, fantastic looking staircase with no squeaks! They even made a matching doggy gate to stop our dog from going up the stairs! We are delighted with the installation that JBC completed and are happy to recommend!

I’m absolutely delighted with my new balustrade, it’s even better than I imagined it would be. Quality and craftsmanship is excellent. Family business, easy to deal with. Roland and Russell were extremely nice and very tidy workers. Didn’t have to redecorate. Can’t recommend highly enough.

When we were looking for a company to install a new balustrade & banister and to hang 5 internal doors, we were taken by the photographs and testimonials that JBC have on their website. They almost appeared to be too good to be true. However, having met Roland when he came to discuss the project and to show us samples of the oak finish and the finish to the glass clamps, I was taken by his demeanour, and I could immediately understand why previous customers had offered such glowing testimonials. When he was joined on site by his brother Russell, for the installation, I was indeed confident that JBC was the correct choice. The level of craftmanship is first class. Not to mention the detailing of the remedial work where the old material was removed. The Birkett Brothers could teach other tradesmen a thing or two about leaving the premises neat and tidy! On completion they left the premises spotless. Such was the level of work that my wife and I have now asked Roland to quote for a new front door.

I asked JBC to fit a handrail to my elderly mother's staircase. They asked me to send some photographs and provided a quote, which was inline with other estimates. I paid a deposit and they ordered the parts and pre-painted the handrail. On the day of fitting they took great care to measure before placing the handrail and vacuumed up every particle of dust created (they brought their own vacuum). The handrail looks fantastic and my mother is delighted that she can now traverse the stairs with ease.

I contacted JBC by telephone, explained what I wanted. They asked me to send photographs of where I wanted my handrails. I received a quotation fairly quickly. The communication throughout the process was 1st class. The job was completed to my 100% satisfaction. This company are a joy to work with and their workmanship is outstanding.

JBC replaced all the balustrades on the stairs of our four storey townhouse. Neatest and tidiest tradespeople we have ever employed! High attention to detail has delivered a result we are delighted with

JBC installed a new oak bannister for us. This was quite a complicated job and involved critical angles for jointing to follow the line of the staircase. The end product could not be better, skilled workmanship of a high standard. We are very pleased indeed and highly recommend this company. We have now asked them to quote for further work and look forward to having them back to complete that.

This is the third time we/I have employed JBC. They constructed new double glazed windows for our ground floor, they made a beautiful solid front door, and this time they rebuilt a balcony and balustrade. Russell's and Roland's work is immaculate - attention to detail is standard for them. They remain the best craftsmen we have ever employed. I am thinking of adopting them.

If you’re considering this type of job - look no further. Excellent customer service, excellent job and excellent attention to detail. You won’t regret it. Promise.