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Trusted Traders

Scott Findlay Plumbing & Heating Ltd

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4.9

54 Reviews

About

Scott Findlay began as a sole trader in 1986 and has built up the business over the past 25 years, now employing 6 full time plumbing and heating engineers in Edinburgh.

We are fully Gas Safe registered, providing all types of heating and plumbing work from full boiler and central heating installations, through to the smallest of repairs.

We are also part of the Worcester Accredited Installer scheme, one of only two Platinum level installers in edinburgh.

Our services include:

- Central heating and boiler installation.
- All central heating and boiler repairs.
- Boiler servicing.
- Power flushing & power cleansing.
- Landlord's Gas Safety certificates.
- Supply and fit of flue inspection hatches.
- Cast iron works.
- All general plumbing.
- Bathroom and kitchen works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • More Services

    • gas safety certificates
    • flue inspection hatches

Customer reviews

Reviews summary

4.9
54 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Excellent all round
Customer Service
Quality
Value
My initial query was answered promptly by Claire Findlay and I can only agree with all the 5 star reviews this company has. Claire was helpful and informative and helped me choose ‘best option’. Kenny arrived promptly for my appointment, completed the necessary work and did not leave until he checked everything was fine. Place left spotless. I wouldn’t hesitate to recommend this firm.
Lesley18/10/2018
Very Professional
Customer Service
Quality
Value
Replaced my boiler for a Worcester.This is a first class service.The install wasn't straightforward.They know what they are doing and are friendly and efficient.Attention to detail is high.The tradesman that came to my house to do the work was very professional and courteous at all times.Highly recommend them.
Alistair Emery17/10/2018
Great, friendly, efficient work 5*
Customer Service
Quality
Value
Scott Findlay Plumbing & Heating Engineers - recently fitted and installed a new boiler & thermostat & CO2 detector for us. I highly recommend them. They were prompt, friendly and competitive in price. Everything (cherry picker, old boiler pickup etc) turned up on time and the process was seamless. Simon who did installation was great, prompt, friendly and answered our questions. Great service/communication from Claire also, very happy.
Thomas.D24/09/2018
Scott Findlay are first class.
Customer Service
Quality
Value
Scott Findlay Plumbing & Heating were excellent from start to finish. My 14 year old boiler needed to be replaced in September 2018. Scott arrived on time to view the job, submitted a quote early, scheduled the work within 2 weeks, Simon did a great job on the install and Claire followed up directly afterwards to make sure all had gone well. First class service throughout.
Jonathan Dobson17/09/2018
Superb service, superb work
Customer Service
Quality
Value
I came across Scott Findlay after using another plumber to do what should have been a simple job to replace a kitchen tap. That proved to be too much for that individual and i was left with a leaking tap! Subsequently, the firm has done other small jobs and most recently have replaced my combi boiler. Each time, the engineer has arrived exactly on time and done the work professionally and rapidly. The boiler replacement went very smoothly. Brian worked extremely hard over the two days; I was impressed with the way he protected the flat from dust and dirt and the fact he took very little time out for a break. He explained each step as he progressed and then was very patient with me as he went over the working of the new boiler and thermostat in great detail. I would have no hesitation in recommending the firm to others whether it be for a major job like this recent one or a simple one as in the past.
John Honeyman21/08/2018
Excellent service throughout
Customer Service
Quality
Value
Having got several quotes, Scott Findlay were by far the most engaged and professional. They delivered a first rate service throughout our boiler upgrade and their whole team were very impressive. We got updates at the end of each day and they tidied up well. I would certainly recommend Scott Findlay and the excellent service they provide.
Gavin Park20/08/2018
Too good to be true?
Customer Service
Quality
Value
Nope! They truly deserve a 5-star rating. Efficient and exactly on time. Initial quote visit for boiler replacement was very helpful and unpressured. Quote delivered promptly, and was thorough and informative. Work carried out - and spotlessly cleared up after - in a timely way, and by a friendly and knowledgeable engineer. Such a pleasure working with these guys compared to the normal hassle and worry of getting work done. Highly recommended.
North10/08/2018
Genuinely fantastic
Customer Service
Quality
Value
Customer service was excellent and the workmanship professional and efficient. Would highly recommend.
Dholligan27/05/2018
Excellent Job
Customer Service
Quality
Value
Just had our boiler replaced by Scott and his team and the whole process went very smoothly. Scott came out to inspect and give a quote. He was friendly, honest and professional and gave some excellent advice. 3 weeks later the boiler has been replaced. Kenny and Brian did a great job, professional, friendly and on time. The replacement boiler has made an incredible difference to our heat and water. I'm glad I did my homework and picked them. A great company and one I would not hesitate to use again or recommend.
SteveB01/05/2018
Replacement Gas Bolier
Customer Service
Quality
Value
I needed to replace our 15 year old boiler and having done some research I obtained quotes from 3 firms (one national and two local). There was roughly £400 difference between lowest and highest but I opted for Scott Findlay (not quite the cheapest quote) for the following reasons: I try to use local trade where possible Overall feedback is very good Appears on which 'Trusted Trader' website Recommended Worcester Bosch Group installer Clarity on the installation process but also (very importantly as it transpired) advised of potential issues - only one of the three that did. From initial quote to final commissioning of the boiler I spoke to / met six people from the business - two office based, Scott Findlay who quoted, the installer and then two follow up visits re testing the gas pressure coming into my house - each person was very professional and helpful / courteous. The boiler was fitted as arranged and the installer tidied up after him. However the gas pressure coming into my house was not sufficient to pass the commissioning test - this was the advice of potential issue Scott advised. To cut a long story short, SGN had to increase the gas flow (at no cost to me) and although a minor inconvenience, I was aware of this so it did not come as a surprise. I understand that if the tests are not carried out correctly and the pressure is too low the guarantee can be invalidated. Sound advice indeed from Scott. Would I recommend or use again - absolutely.
Martin S30/04/2018