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Trusted Traders

Scott Findlay Plumbing & Heating Ltd

Logo on white
Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb 4488webb

4.9

60 Reviews

About

Scott Findlay began as a sole trader in 1986 and has built up the business over the past 30 years, now employing 7 full time plumbing and heating engineers in Edinburgh.

We are fully Gas Safe registered, providing all types of heating and plumbing work from full boiler and central heating installations, through to the smallest of repairs.

We are Worcester Bosch Diamond Status installers and Edinburgh's largest independent domestic installer of Worcester boilers.

Our services include:

- Central heating and boiler installation.
- All central heating and boiler repairs and upgrades.
-Smart heating controls.
- Boiler servicing.
- Power flushing & power cleansing.
- Landlord's Gas Safety services.
- Supply and fit of flue inspection hatches.
- Cast iron works.
- All general plumbing.
- Bathroom and kitchen works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • More Services

    • gas safety certificates
    • flue inspection hatches

Customer reviews

4.9
60 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Totally customer-oriented business
Customer Service
Quality
Value
Based on reviews, we called Scott Findlay for a quote when our boiler was on the way out and decided to go with the company the next day. We were not disappointed. The company could teach many bigger companies something about customer service. The quote was reasonable and we were kept informed at every step. Disruption was minimised despite the fact that we had to have new pipes laid. Times were kept to and all tradesmen sent by the company were pleasant And knowledgeable. We felt totally at ease with the whole project. We especially appreciated that the company made sure every tradesperson knew not to let our cats out. The attention to detail was fantastic and I would not hesitate to recommend them.
Which? Trusted Traders Consumer12/03/2017
Excellent service from start to finish
Customer Service
Quality
Value
Scott Findlay installed a new boiler, smart thermostat, and cleaned the radiators for me. From providing the quote, responding to my follow up questions, and the installation everything was dealt with very efficiently and professionally. The price was competitive, but what really did it for me was the prompt and excellent customer service that was provided by all staff I was in touch with. It was really refreshing and really sets a high bar. I would happily recommend Scott Findlay.
JanieN06/03/2017
My review
Customer Service
Quality
Value
From first contact the team at Scott Findlay Plumbing have been incredibly helpful. They took time to assess what might be required and were happy to share knowledge and discuss progress. Management of our project was effortless, nothing was too much trouble. The engineers and the quality of their work has been exactly what you would hope for. They have restored my faith.
Chris, Midlothian06/03/2017
Thank you for installing our new boiler and radiators - we are really happy with the installation
Customer Service
Quality
Value
Thank you for installing our new boiler and radiators - we are really happy with the installation & just starting to get used to all the different controls & heat settings Your installation team are a credit to you - they were reliable, polite, helpful & worked hard plus they left the house nice & tidy. And thank you for the lovely flowers too - it was a nice touch :-)
flojo9916/02/2017
Excellent service
Customer Service
Quality
Value
I was impressed by every stage of the installation of my new boiler, beginning with Scott's expert advice. The quotation included additional work that I wanted - and all for a very competitive price. The standards of the equipment supplied and the workmanship were very high, and the work was done on schedule. I was particularly pleased by the clear and friendly way in which everything was explained to me and the way in which the disturbance caused by the work was minimised. Highly recommended.
Colin A.09/02/2017
Informative, well communicated and implemented
Customer Service
Quality
Value
Scott Findlay met with us twice before submitting his quote and these sessions were highly informative and provided real assurance that the design and installation had been thought through fully. Subsequently we were very pleased with the quality of the implementation of the works which were completed within the planned timeline. Both Kenneth and David were very responsive and accommodating in regard to the complexity of the pipe runs and the other aspects of the installation. Their quote was competitive across the three tenderers involved. Claire kept us informed throughout.
Which? Trusted Traders Consumer31/01/2017
very satisfied
Customer Service
Quality
Value
Replacement boiler, completed on time
Which? Trusted Traders Consumer20/01/2017
Efficient, friendly, high standard company
Customer Service
Quality
Value
We had our heating system power-cleaned and bathroom wc fixed, various other work done, all to a very high standard, quick and efficient.
Which? Trusted Traders Consumer08/12/2016
Outstanding service
Customer Service
Quality
Value
An excellent organisation! Completed a boiler installation on time with excellent workmanship, great service and sound advice. Costs were competitive and they were happy to fit around other commitments in the home. Highly recommended and we would use again without hesitation.
Angus, Midlothian29/11/2016
Reliable, fast and easy to contact
Customer Service
Quality
Value
Scott Findlay and his team have installed a new boiler in our flat as our old one had broken out. Scott offered us the most attractive deal taking into account the quality of the boiler, the speed and the quality of the installation and the interest free payment plan. The communication led by Claire Findlay all way through the process was impressive and the boiler installation as well as the radiators replacement took just one day and was arranged within 48 hours from the moment we decided to accept the deal. The quality of the work was very good and we are happy with our upgraded boiler and radiators.
Joanna E02/07/2016