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New Look Carpet Care Limited

4.8

631 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

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4.8
631 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Prompt & professional.
Customer Service
Quality
Value
Just as expected as they have cleaned my carpets before. No problems, polite, on time & very good job.
Angela, Surrey Posted on 03/01/2019 , work completed 03/01/2019
Excellent
Customer Service
Quality
Value
Excellent worker, very careful and polite.
Brenda, Hampshire Posted on 21/12/2018 , work completed 21/12/2018
Professional service from start to finish
Customer Service
Quality
Value
We were impressed from the moment Dan answered our call for more information, followed by a quick and detailed quote. The lounge/dining and bathroom carpets were cleaned effectively a few weeks later but unfortunately the cleaning of our sofas caused a reaction with the underling foam/fabric. Dan visited quickly to assess the situation, took the covers away for additional washing/spot treatment and after a couple of days they were returned as good as new. We were extremely happy with the final result of the whole process and would not hesitate to recommend this company and to use them again in future.
Customer in Surrey Posted on 16/12/2018 , work completed 29/11/2018
Thorough and efficient
Customer Service
Quality
Value
Dan arrived on time and set up quickly and efficiently despite the power cut we were experiencing that day. The sofas are much cleaner and no longer smell of dog! A great service from initial phonecall to finished product.
Customer in Hampshire Posted on 13/12/2018 , work completed 05/12/2018
Fantastic professional work
Customer Service
Quality
Value
Impressed by professional, efficient staff from moment I phoned to arrange a quote, the visit and finally the work carried out by Neil who did a first class job in cleaning my 3 reception room carpets. So impressed that I will be arranging to have them back again next summer. A great company that I have no hesitation in recommending.
Customer in Surrey Posted on 13/12/2018 , work completed 18/11/2006
Clean worker, good result.
Customer Service
Quality
Value
Arrived on time. Worked efficiently, good result. Would use again.
Which? Trusted Traders Consumer Posted on 11/12/2018 , work completed 11/12/2018
Excellent Service
Customer Service
Quality
Value
Carpets look like new after being cleaned. Very thorough clean, efficiently done.
L, Surrey Posted on 07/12/2018 , work completed 07/12/2018
My review
Customer Service
Quality
Value
Very efficient carpet cleaning. Dan worked very hard and got rid of all stains. Can't recommend more highly.
J C, Surrey Posted on 06/12/2018 , work completed 06/12/2018
Brilliant job!
Customer Service
Quality
Value
New Look Carpet Care cleaned the lounge, dining room, stairs and landing carpets and a mark on the sofa. Carpets look like new. A very professional job. They arrived spot on time, were very pleasant and helpful. We were extremely pleased with he results. Would definitely recommend them.
Sue, Surrey Posted on 30/11/2018 , work completed 30/11/2018
My review
Customer Service
Quality
Value
Flexible prompt and efficient.
Chris, Surrey Posted on 29/11/2018 , work completed 29/11/2018