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New Look Carpet Care Limited

4.8

631 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

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4.8
631 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Job well done
Customer Service
Quality
Value
Very pleased with job, will certainly recommend.
Michael, Surrey Posted on 08/03/2017 , work completed 08/03/2017
Excellent work
Customer Service
Quality
Value
Very professional, knowledgeable and friendly from quotation to job completion. Would thoroughly recommend.
Catherine, Surrey Posted on 08/03/2017 , work completed 08/03/2017
Polite, professional & perfect job.
Customer Service
Quality
Value
Arrived promptly on the day & reviewed the job at home very attentively. He communicated with me when appropriate & took great care & pride making sure that all marks were removed. Gave me advice on some stains not related to the job...very much appreciated.
Victoria, Surrey Posted on 07/03/2017 , work completed 07/03/2017
Prompt, professional and polite
Customer Service
Quality
Value
This was I think the third time New Look have serviced my carpets. An excellent company.
Valerie, Oxfordshire Posted on 03/03/2017 , work completed 03/03/2017
Prompt, professional, excellent job
Customer Service
Quality
Value
Dean was polite and courteous. He explained everything really well. He was tidy, considerate and thoroughly professional. I have no hesitation in recommending this company. Very impressed. Will definitely use them again.
Margot, Hampshire Posted on 03/03/2017 , work completed 03/03/2017
Thorough & professional
Customer Service
Quality
Value
This was a whole house clean. The work was carried out with close attention to soiled/stained areas and the end result was a house full of fresh looking carpets.
Peter, Surrey Posted on 02/03/2017 , work completed 02/03/2017
Professional job
Customer Service
Quality
Value
Darren arrived 5 mins early. Very pleasant and most professional. Good job in every way. would most certainly recommend.
Frances, Surrey Posted on 01/03/2017 , work completed 01/03/2017
Helpful
Customer Service
Quality
Value
Darrel could not have been more helpful and did a beautiful job in resuscitating our elderly carpets. Thank you.
Deirdre, Surrey Posted on 28/02/2017 , work completed 28/02/2017
Very happy
Customer Service
Quality
Value
Very happy with the work done. Would have this company again.
Jean, Surrey Posted on 28/02/2017 , work completed 28/02/2017
Very pleased
Customer Service
Quality
Value
Dean was prompt, very professional and took care to explain the carpet cleaning process. Took care of our belongings. The whole experience was efficient and New Look tried very hard to accommodate our time scale. Thanks.
Jenny, Surrey Posted on 27/02/2017 , work completed 27/02/2017