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Trusted Traders

Northumbria Gas Limited

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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5.0

81 Reviews

Organisations and Awards

Jun 2019

About

Northumbria Gas is a gas, plumbing & heating company based in Burnopfield and operating across the North East of England. We are a Worcester Accredited Gold installer, specialising in the installation, service and repair of their products. We have over 13 years experience in the repair and servicing of all domestic gas appliances. We carry out bespoke bathroom installations as well as maintenance, servicing and installation of all oil, natural gas and LPG appliances. We are also OFTEC registered, installing & maintaining stoves as well as undertaking chimney sweeping.

Why Choose us?

•FREE no obligation quote – No sales person, no pressure, get a qualified engineer to your door.
•Quality Guaranteed with every installation to ensure you are 100% happy
•FREE 12 months parts/ labour warranty with all work
•FREE Power-flush with every installation
•Up to12 years manufacturer backed boiler guarantee- offering 364 day year cover
•Friendly local business with over 13 years in the trade

What we do

  • Gas installers

    • Gas Fires
  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Gas cooker repair
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
    • Immersion Heaters
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom Installation
    • Electric Showers
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Chimney Sweeps

    • Chimney Repair
  • More Services

    • stove installation
    • chimney lining

Customer reviews

5.0
81 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Very knowledgeable and professional!
Customer Service
Quality
Value
Really happy with the work Northumbria Gas carried out. They really know what they’re talking about- fixed my boiler without any problem when other companies didn’t know what to do. They did a thorough job of servicing my boiler and fire, and left everything spotless! Having struggled to find a good company for boiler/fire servicing and repair for a little while, I’ll definitely be using Northumbria Gas from now on.
Customer in County Durham25/06/2019
Great work
Customer Service
Quality
Value
Lee is always happy to help and talk you through anything. Work is really good quality and place is left pristine.
Customer in Northumberland14/06/2019
How awesome are these guys 🙌🏻⭐️
Customer Service
Quality
Value
So, boiler went off .... stranded with no hot water and no heating 😩...... however Lee & Daniel came to the rescue, and on the same day - How is that for service 😁⭐️😁. They quickly identified the problem, ordered the part, fitted it and also serviced the boiler at the same time. Lee’s knowledge is second to none, just an all round great job by a cracking bunch of lads, coupled with a great price for the work completed as well. Northumbria Gas will be my go to from now on for all my heating needs, thanks guys ⭐️⭐️⭐️
Customer in County Durham11/06/2019
The trader replied (on 17/06/2019)
Thanks for the fantastic review! We’re glad we were able to get your boiler back up and running, we strive to do this as efficiently as possible.
First service
Customer Service
Quality
Value
Just had Northumbria Gas out to do first boiler service and as with the installation last year, Lee and co have done a fast and efficient professional service. Now have peace of mind and re-booked same for next year.
Customer in Northumberland10/06/2019
Top Class Service!
Customer Service
Quality
Value
Since it was first installed our Nest Thermostat has never worked properly and still relied heavily on the original (20 year old) control panel. We were never able to control the hot water and the heating wasn't reliable. Over three years I have paid multiple tradesmen to resolve the problem but none have had either the appetite or knowledge to solve the problems. Lee Guest of Northumbria gas came to look at the system and explained that the issue was that the wiring had been patched up and added to over the years and was basically in conflict. He was happy to undertake the work, despite it's complex nature, and we agreed a price that I was very happy with. Four weeks have now passed since he did the work and I am pleased to report that all is in perfect working order and my Nest is fully functional. What a huge difference it makes! Lee and his team were honest, tidy and completed the work to our complete satisfaction. In actual fact the job over ran quite considerably but Lee did not charge us a penny extra. Top Top service - Highly recommended.
Mr Green, Tyne and Wear04/06/2019
The trader replied (on 17/06/2019)
Thanks for the review! We always enjoy a challenge and your job certainly was that! We’re glad to hear everything is working well now.
Annual peace of mind
Customer Service
Quality
Value
Annual service of my boiler done promptly and efficiently with recommendations and advice for the coming year which is reassuring to hear. A professional service at all times.
Customer in County Durham30/05/2019
The trader replied (on 17/06/2019)
Thanks for taking the time to leave a review. Hopefully we will see you again in the future for further servicing.
Replacement of boiler
Customer Service
Quality
Value
Very impressed with Lee's technical knowledge; saved me going for too large a boiler that our gas supply couldn't support. Communication was excellent throughout and work was carried out very efficiently and with minimum of disruption. Very competitively priced too.
Customer in Northumberland06/05/2019
The trader replied (on 17/06/2019)
Thank you for the review. We pride ourselves in ensuring we supply customers with the right products for their needs and fitting them to a high standard.
Gas safety check
Customer Service
Quality
Value
Amazing job as always very professional excellent service very reliable turned up on time would recommend to anyone that asked
Customer in County Durham26/04/2019
The trader replied (on 02/05/2019)
Thank you for taking the time to leave us a review. We always strive to offer our customers the best service.
Very Good Service
Customer Service
Quality
Value
Fantastic ,quick and clean service,had a birds nest in chimney,fire removed,chimney swept ,new cowling fitted,fire replaced,very pleasant workmen,kept informed of everything they were doing,very tidy workers
Customer in Tyne and Wear25/04/2019
The trader replied (on 02/05/2019)
Thank you for your kind words. It was some nest we removed! Hopefully we’ll see you in the future for you next service.
Excellent service
Customer Service
Quality
Value
The engineers from Northumbria Gas Limited came to service my central heating boiler this morning. This was the first time I had used this company. Previously, I had a contract with British Gas that was getting more and more costly. Before the service, they phoned to say they were on the way and arrived promptly. The service was done thoroughly. Both of the men were efficient and Lee even offered advice on an unrelated problem to do with my hot water solar system. By the end of the day, I had received a report by email on the work they had done. They were friendly and personable. I will certainly use Northumbria Gas from now on. I wish I had changed to them earlier. I could have saved a lot of money! Thanks, guys.
Customer in Tyne and Wear22/02/2019
The trader replied (on 02/05/2019)
Thank you for taking the time to write such a nice review. We always aim to provide the same high levels of service as BG but at a fraction of the cost.