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Propergeeks.co.uk

4.9

271 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Organisations and Awards

Mar 2020

About

Established in 2008, Propergeeks is based entirely on the Wirral but we cover all CH postcodes. We offer a mobile service covering Wirral and Ellesmere Port and a shop-based service from our Leasowe Road store in Wallasey Village. We also offer a 'Remote Support Desk' facility which, in many cases, can resolve common software issues without the need for us to have any physical contact with customers or their devices, (internet service required).

We have over 30 years experience in repairing computers and laptops and we only employ skilled staff who are trained and competent to handle any computer problem, skillfully and quickly. We offer free advice if you need it, a free collection and delivery service if you need that and we never charge a call-out fee. Our reputation is your guarantee that you'll be happy with what we do, happy with the price we charge and happy to recommend us to your friends and family.

What we do

  • Computer Repairs

  • Accessories and parts

  • More Services

    • pc laptop tablet smartphone repairs

Customer reviews

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4.9
271 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
great response and quickly sorted out the problem
Customer Service
Quality
Value
I had a problem where Bitdefender was denying access to Microsoft Edge, I couldn't sort it out myself. I explained the situation to Propergeeks they took control, set a time and kept to it. They kept me informed whilst they sorted the problem out and were very helpful and always polite.
Customer in Merseyside Posted on 07/03/2022 , work completed 07/03/2022
The trader replied (on 08/03/2022)
Thanks for taking the time to leave a review. We're glad we could help.
Technical Upgrades - Proper Geeks are excellent at fee quoting and high quality engineering
Customer Service
Quality
Value
I had two medium spec computers, which had both become slow and problematical, upgraded with SSDs and BIT Defender Total Security installed. The initial evaluation was free and the job quotes were clear and at reasonable cost. Communication with Proper Geeks is good and the computers returned fairly rapidly with jobs completed and fully checked. Both computers are now returned to the reasonably high spec performance I am used to and I am very pleased with the upgrades.
Customer in Merseyside Posted on 21/02/2022 , work completed 17/02/2022
The trader replied (on 07/03/2022)
Thanks very much for taking the time to leave us a review. Much appreciated.
laptop saviours
Customer Service
Quality
Value
Downloading a driver from less than safe site tripped my BitLocker and froze up my laptop with the feared blue screen. I dropped into propergeeks with a plea for help. In 48 hours they had restored the kit to pre-download status and full operation without losing anything except the spurious driver. This may be bread and butter to them but they saved my bacon on good time. Cost less than £80. Result. Great small business and I would recommend them to anyone.
Customer in Merseyside Posted on 18/02/2022 , work completed 17/02/2022
The trader replied (on 07/03/2022)
We're glad we could help with your Driver issue. Thanks for your review.
Helpful advice
Customer Service
Quality
Value
This is a small company which we have dealt with a number of times. On this occasion a team member was able to give suitable advice about the computer in question and advised that the best option would be a replacement with more memory. Thank you for your help, Chris.
Customer in Merseyside Posted on 04/02/2022 , work completed 04/02/2022
The trader replied (on 07/03/2022)
Thanks for taking the time to leave us a review. I've passed on your comments to Chris.
Fantastic service.
Customer Service
Quality
Value
My computer was running extremely slow and I had procrastinated for many months about handing my computer over, containing sensitive personal data, to someone/a business I did not know. From the moment I walked through the door of the shop I felt at ease. I felt that Chris (and team) really listened to me and were sympathetic to my concerns and reassured me in relation to the security of my data. They gave me a timescale of when they would contact me to discuss their findings and delivered this twenty four hours before the timescale had expired. When Chris called he was clear in concise on what my options were and the costings of each. Each question I asked was addressed thoroughly. Thank you so much guys. I will absolutely recommend you, in fact I already have.
Sandy in Merseyside Posted on 28/01/2022 , work completed 22/01/2022
The trader replied (on 07/03/2022)
Thanks very much for your positive review. We're glad we could help.
PC Health Check / upgrade to 10
Customer Service
Quality
Value
My own IT knowledge is quite basic, so I required professional help and advice in upgrading my current DeskTop PC from windows 7 to 10. The geeks were polite, positive and helpful from the start. They quoted me what I considered a very reasonable price and did exactly what was required without any fuss, on completion of work Chris (GEEK) talked me through the differences in the upgrade and how to get up and running immediately, while also offering any help or support required. I consider these guys a top outfit and would not hesitate in recommending their services.
Customer in Merseyside Posted on 27/01/2022 , work completed 24/12/2021
The trader replied (on 28/01/2022)
Thanks very much for your positive review. We're glad you're happy with what we did.
Virus protection upgrade
Customer Service
Quality
Value
A Fast professional value for money job . Contacted in plenty of time to be able to keep my PC safe. Will recommend to other people.
Customer in Merseyside Posted on 15/12/2021 , work completed 15/12/2021
The trader replied (on 21/12/2021)
Thanks very much for your positive feedback. We're very pleased we could help.
Great service
Proper Geeks were of great service converting all my old emails from my old 13 years South African PC onto my new lap top. He was punctual and reliable, as well as being very patient in showing how to navigate the new system. As I am nearly 60 and not very computer literate, he showed a great deal of patience, for which I greatly appreciated. I have no hesitation in recommended Proper Geeks for any computer requirements, and especially if you are of an older generation.
Elaine in Merseyside Posted on 09/12/2021 (Reviewer did not use service)
The trader replied (on 09/12/2021)
Thanks very much for taking the time to leave us a review. We're glad you were pleased with our service.
Great service from a great team.
Customer Service
Quality
Value
I’ve used Proper Geeks in the past, having bought a PC from them and had them carry out repairs. Their services were excellent. Nothing is too much trouble. Today I used their services again to assist my son who was involved in a video conference session. They attended my home promptly and quickly got my laptop ready to ensure the session went without a hiccup. They even stayed for the start in order to provide support if anything went wrong. Needless to say all went well. They really know their stuff and I give them 10/10. Finally, I highly recommend this company to anybody who has an IT problem. Great people.
Anthony in Merseyside Posted on 08/12/2021 , work completed 08/12/2021
The trader replied (on 09/12/2021)
We're glad we could help. Thanks very much for taking the time to leave us your review.
Excellent, friendly service, highly recommend
Customer Service
Quality
Value
Corey fixed the problem with our laptop in five minutes, he was professional, courteous and knowledgable. We are returning customers to Proper Geeks and wouldn't go anywhere else for our computer needs. Highly Recommend.
Customer in Merseyside Posted on 18/11/2021 , work completed 18/11/2021
The trader replied (on 30/11/2021)
Thanks very much for taking the time to leave us a review. I've passed on your kind words to Corey.