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SMT Aerial & Satellite Services

5.0

138 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday 08:00–20:00
  • Sunday - Closed

Organisations and Awards

Apr 2019

About

We are a Local independent Family run Business that has been established since 2002. We are based in Andover and cover Andover, Winchester, Romsey, Salisbury, Amesbury and all villages in-between, though we do travel further when our clients know we are the right Installers for the job.

The Company is run by Stuart Thompson an ex-forces radio operator for the 1st Royal Tank Regiment. He has over 20 years in Radio/Telecoms industry’s.

We are fully insured and all our work comes complete with 12 months guarantee on parts and Labour.

What we do

  • Aerial and satellite installers

  • Telephone Engineer

    • Ethernet Cabling
  • Alarm and security equipment installers

    • CCTV installation
  • More Services

    • data cabling

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
138 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Aerial Install Eastleigh
Customer Service
Quality
Value
After discovering that we needed to replace our digital TV aerial I contacted SMT to arrange a replacement, I was advised on the correct product that we needed & any associated parts, an appointment & price was agreed and within 24 hrs Stuart had arrived, installed & tested the new equipment and furthermore set up the TV and gave us professional advice going forward to achieve the best from the product. Stuart was extremely courteous throughout & kept to the plan & original price as agreed. He was happy to answer questions regarding available equipment and would highly recommend this company. SMT appear to have many excellent reviews, this is why I called them up despite them being based in Andover & I'm in Eastleigh! Thank you SMT.
Customer in Hampshire Posted on 15/02/2023 , work completed 15/02/2023
The trader replied (on 16/02/2023)
Thank you so much for the kind review and also the work. Stuart
Excellent Service
Customer Service
Quality
Value
Called Stuart this morning as my aerial had fallen off the roof. He was out at 11am and I have a new aerial, new wiring, and BBC again! Great service, I would highly recommend.
Nichola in Wiltshire Posted on 09/02/2023 , work completed 09/02/2023
The trader replied (on 09/02/2023)
Thank you so much for the great review and the work. I really appreciate it. Stuart
12 out of 10 for service
Customer Service
Quality
Value
Stuart Thompson of SMT Aerials provided me with an amazing service, what a total legend. Made appointment within less than 24 hours of first call, Advised what required doing and most cost effective method for sorting out the problem, went off finished his other jobs for the day, purchased the equipment and came back to fit later that afternoon, we had TV that evening. I can't recommend him highly enough. Excellent job and really nice guy.
Customer in Hampshire Posted on 24/11/2022 , work completed 23/11/2022
The trader replied (on 03/12/2022)
Thank you so much for the great Review. Stuart
Fast response and great work
Customer Service
Quality
Value
Stuart was quick to respond, arranged to call back and did so. Came to fix problem with the tv aerial on the same day. He was reliable, professional and charged what he estimated. Would recommend instantly.
Customer in Hampshire Posted on 19/11/2022 , work completed 17/11/2022
The trader replied (on 03/12/2022)
Thank you so much for the great Review. Stuart
Professional and knowledgeable service
Customer Service
Quality
Value
I have used SMT (Stuart) on numerous occasions and he has always been very knowledgeable, polite and honest. His workmanship is excellent and his prices fair. My elderly parents have also called upon him and he very kindly explained everything to them, making sure they understand what he planned to do. I would have no hesitation in recommending him to anyone.
Customer in Wiltshire Posted on 06/10/2022 , work completed 22/01/2007
The trader replied (on 08/10/2022)
Thank you so much. Stuart
Efficient and Professional
Customer Service
Quality
Value
Stuart arrived in answer to our queries about poor TV reception. The weather was bad, he agreed to come the next morning and install a new aerial and pole, this was after showing me how poor our reception had become. Stuart arrived and got on immediately with replacing our aerial for a new one, it took him very little time before coming inside and up into the loft to complete the job. As soon as he walked through the door he removed his shoes without being asked to, just another example of his attention to detail and desire to make a good impression. He explained to me what he'd done, and that he guaranteed his work for a year, another thing to be really pleased about. He is easy to talk with, and was a pleasure to have around the house. he carefully monitored several channels afterwards for their reception before giving me a detailed invoice and leaving. We could not have had a better professional in to do this job.
Customer in Hampshire Posted on 06/10/2022 , work completed 06/10/2022
The trader replied (on 06/10/2022)
Thank you so much for the great review, I really do appreciate it. Stuart
Great work, all work completed exactly as required,
Customer Service
Quality
Value
Stuart was brilliant. We needed an aerial for our new home. He arrived on time, was polite and friendly. Stuart was very thorough, he checked everything and explained everything so we were aware of all the work being completed. We would not hesitate to recommend SMT to anyone.
Customer in Hampshire Posted on 20/07/2022 , work completed 20/07/2022
The trader replied (on 22/08/2022)
Thank you so much.
Friendly, efficient and professional - provided great service and helpful advice
Customer Service
Quality
Value
I contacted SMT to get a rough quote for fitting a new aerial and Stuart not only talked through likely costs but also explained some possible problems based on his experience of my area. Thankfully reception was better than expected when Stuart was able accommodate the fitting a few days later and he very rapidly installed a new aerial and amplifier in my loft, checked all TV points around the house were working correctly and even re-tuned my TV whilst providing advice on tuning future devices. Overall a fast and very efficient service, all at reasonable cost (which was also fully broken down on the invoice) and guaranteed for 12 months.
Customer in Hampshire Posted on 22/02/2022 , work completed 21/02/2022
The trader replied (on 22/08/2022)
Thank you so much for the review, I really do appreciate it.
Excellent job
Customer Service
Quality
Value
Stuart kept me informed about when he was arriving. He came on time and did an excellent job wall mounting our new TV. He made suggestions about making the connections which proved useful and saved money. I have no hesitation in recommending Stuart for any work with TV installations and aerials.
Customer in Wiltshire Posted on 04/02/2022 , work completed 03/02/2022
The trader replied (on 22/08/2022)
Thank you so much. Stuart
Efficient, diligent and friendly
Customer Service
Quality
Value
Stuart came out at short notice, after we moved in and found we had no TV reception. He was able to give us reception using an existing dish and removed an old one, giving a full explanation of what he was doing and different cost options. He was efficient, careful and really helpful throughout. And reasonably priced. I would definitely recommend him!
Customer in Hampshire Posted on 08/01/2022 , work completed 07/01/2022
The trader replied (on 22/08/2022)
Thank you for the great review. Stuart