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Trusted Traders

Staunch and Flow Limited

Logo on white
Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb pic 1

4.9

7 Reviews

About

Staunch and Flow is a small, experienced, and cost-effective London-based plumbing/heating engineering firm. We specialise in kitchen and bathroom refurbishment. Our staff are punctual, respectful and are known for their depth of knowledge, going that extra mile to help our customers.

We aim to provide you with great value for money. Prices are fixed for straightforward works - we'll provide a prompt estimate for any additional works/parts that might be required to complete a job. For more complicated work, we'll want to come and see the site and discuss what's required first. All our work is guaranteed for a year.

Our vastly experienced core plumbing team are prompt, tidy and efficient, but are always happy to take the time to explain what we're doing and why. We're Gas-Safe (CORGI), Aga- and Rayburn-accredited and work with all types of heating systems, including Green technologies.

We also run a plumbing course for beginners, so that our customers can learn to do the simple jobs for themselves

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
    • Boiler repair
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom suppliers
  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
  • Builders

    • Building services
    • Extensions
    • Plastering
  • Painters and decorators

    • Painting contractors
    • Exterior decorating
    • Interior decorating
  • More Services

    • Electrical
    • Boiler Installer
    • Flooring
    • UFH
    • Tiling
    • AGA

Customer reviews

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Reviews summary

4.9
7 reviews
Customer Service
5.0
Quality
5.0
Value
4.6
Sort by
Considerate, communicative, clean, efficient.
Customer Service
Quality
Value
When Staunch and Flow checked the gas reading after servicing my boiler they discovered a leak beneath the fitted wooden floor of the kitchen. The two craftsmen sent to attend were considerate, communicative,clean and efficient. The job so well done that there are no signs a problem existed. They warned me when traffic held up their arrival, were professional about the security of our flat, kept upheaval down to a minimum and left us with the comforting knowledge of whom to call in the future. Thank you.
2010-12-25 11:23:59.10306/03/2017
An Excellent Plumber in West London
Customer Service
Quality
Value
This non-emergency problem was reported during the morning and a named plumber booked for 14.30 the same afternoon. A phone call from the office, well in advance, let us know that he was delayed on another job for half an hour and he arrived at 15.00. A leaking connection inside the tap and a badlly fitted and corroded waste were quickly diagnosed and the plumber drove my wife to the nearest supplier to select and buy replacements. These were fitted and the job completed, all within the hour. Excellent professional, helpful and polite service; absolutely no time-wasting. Very highly recommended.
N92281813920/12/2016
Excellent Bathroom Repair & Refit for Water Leak
Customer Service
Quality
Value
I'm not one to post reviews unless I'm impressed (or horrified) by the quality of a job but I really feel Staunch and Flow deserve this good review. I'll definitely be using them again in the future. Their customer service is excellent, they're thoroughly nice people, lovely to deal with, efficient and professional. A quality plumbing service. Thanks Sam!
kcwalker15/11/2016
Emergency Call Out - Here in less than 30mins, fixed in less than 30mins
Customer Service
Quality
Value
Drilled into a wall and burst a pipe. Unable to stop water flow as central heating had to drain. They turned up quickly and fixed the leak and reset and repressurised the heating system. BEST SERVICE EVER!!! Only charge was a very reasonable £85 call out charge.
2011-08-06 16:12:03.38715/08/2016
Re wired cellar
Customer Service
Quality
Value
Very happy with work, and no complaints
S, Waltham Forrest04/01/2016
Fixing shower screens, gas certs, fixing waste pipes in kitchen
Customer Service
Quality
Value
Very happy, and no problems. Have used them many times before & will continue to do so.
GS, Notting Hill03/01/2016
British Gas advised her boiler should be condemned & quoted for a new one. I asked Staunch & Flow for a comparison quote, and they advised boiler didn't need replacing, and recommended a full service.
Customer Service
Quality
Value
Very happy. Fully serviced boiler. Very clean & tidy. Will definitely be using them again.
Which? Trusted Traders Consumer03/01/2016