Endorsed by Which?

SweepSmart

5.0

510 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
510 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Professional
Customer Service
Quality
Value
What a wonderful team Smartsweep are. The online ordering was extremely easy, the communication and reminders by text and email were very useful. Adam arrived on time and was very professional in everything he did, kept me informed as to what he was doing and why. The results were amazing and he left the room absolutely spotless. I will definitely be using them again and passing their details onto anyone that needs a sweep. Adam is a credit to your organisation.
Customer in Hertfordshire Posted on 28/09/2022 , work completed 28/08/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Efficient Business
Customer Service
Quality
Value
This service provider did everything as promised. Got appropriate text messages and they worked with well prepared floor protection and all equipment in a professional manner and efficiency.
Customer in Hertfordshire Posted on 28/09/2022 , work completed 27/09/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Fantastic service.
Customer Service
Quality
Value
Communication has been fantastic right from the start when making our appointment through to the chimney sweep arriving with us. Adam was our sweep who was superb. Lovely guy who could not do enough for us, our chimney turned out to be very difficult and it look him a long time, way beyond his day of work. We cannot fault either Adam or the company, we would highly recommend them. Thank you Adam and SweepSmart
Customer in Hertfordshire Posted on 27/09/2022 , work completed 27/09/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Fantastic service
Customer Service
Quality
Value
Never disappointed when Paul visits. He does a great job - quick, efficient, punctual. The pre-visit communications and reminders are very helpful, and the payment and issue of the Certificate was painless and done on the spot. Extremely professional with lots of good advice about our queries. We have used other sweeps, but this service is outstanding. As long as we have a chimney we will be using SweepSmart! Thanks Paul.
Customer in Greater London Posted on 23/09/2022 , work completed 23/09/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Very professional and experienced
Customer Service
Quality
Value
On time, clean and very professional. Gave good advice on maintenance of the wood burner and the carbon monoxide monitor.
Customer in Hertfordshire Posted on 22/09/2022 , work completed 22/09/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Clean, quick and professional
Customer Service
Quality
Value
Adam arrived when arranged, was cheery and friendly and set everything up right away to get going. We chatted and he was very knowledgeable about his trade and was even able to make suggestions and recommendations when plied with questions about our log burner and his suggestions for how we might approach heating our home once we'd extended our bottom floor. The sweep itself was quick, clean, and thorough. Adam showed the deposits removed from the chimney and eased our mind that we'd been burning correctly and efficiently through his analysis of the soot which he'd removed. The invoice was sent while he was still in the house which included the GoMCS certificate as well as a link to pay online. Couldn't have asked for a better service. Outstanding.
Customer in Hertfordshire Posted on 22/09/2022 , work completed 22/09/2022
The trader replied (on 13/10/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Excellent Job
Customer Service
Quality
Value
Finally got around to getting my chimney swept having put it off thinking it would be messy and expensive. I couldn't be more wrong. The booking was done easily on line and the quote given was very reasonable. Adam from SweepSmart arrived on time and quickly put down dust sheets and got to work. When he had finished, not only was the carpet still spotless but I could almost eat my dinner off the grate! Pics taken up the chimney also showed how much soot had been removed. I feel much safer now in putting on the fire - with rising gas prices I think I will be using it much more this winter. Many thanks to Adam and SweepSmart.
Customer in Greater London Posted on 12/09/2022 , work completed 12/09/2022
The trader replied (on 13/09/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Highly recommend them!
Customer Service
Quality
Value
From booking in right through to the job itself SweepSmart were professional, efficient and a delight to work with. The room and stove were left impeccably clean. For the job they did I also think they were reasonably priced. Will definitely use them again next year.
Customer in Hertfordshire Posted on 08/09/2022 , work completed 08/09/2022
The trader replied (on 09/09/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Clean and highly efficient service
Customer Service
Quality
Value
Adam swept our chimney this morning. A lovely guy, engaging and very professional. Arrived at the notified time, did an excellent job and left everything cleaner than when he arrived. Whole process very efficient and made excellent use of technology - online and telephone booking, SMS/email confirmations, SMS/email notifications of arrival time.
Customer in Cambridgeshire Posted on 06/09/2022 , work completed 06/09/2022
The trader replied (on 09/09/2022)
Thank you so much for the kind words - We really appreciate it. All the best.
Clean, tidy efficient chimney sweeping
Customer Service
Quality
Value
Paul swept my chimney today. He turned up on time and did a very thorough job - very happy to recommend Sweepsmart
Customer in Hertfordshire Posted on 03/09/2022 , work completed 03/09/2022
The trader replied (on 09/09/2022)
Thank you so much for the kind words - We really appreciate it. All the best.