Endorsed by Which?

SweepSmart

5.0

511 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
511 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Very efficient, professional and clean
Customer Service
Quality
Value
Excellent job, good communications, Adam was courteous, careful and efficient. Do not waste time looking elsewhere.
Customer in Greater London Posted on 22/01/2024 , work completed 22/01/2024
The trader replied (on 30/01/2024)
Your 5-star review on Which? Trusted Traders made our day! We're committed to delivering top-notch chimney sweeping, and we're grateful for your positive feedback and support.
Great company
Customer Service
Quality
Value
The man came done a fabulous job he was a very tidy worker. Also he was smart polite and respectful of my home gave me advice about my fire wet nice man and I will be using them each year. Thank you for a great job 👏🏽
Customer in Greater London Posted on 20/01/2024 , work completed 12/01/2024
The trader replied (on 13/02/2024)
Thank you for the fantastic 5-star review on Which? Trusted Traders! Your satisfaction is our priority, and we're grateful for the opportunity to deliver exceptional chimney sweeping services.
Chimney sweep and stove service
Customer Service
Quality
Value
Sweepsmart were excellent throughout the process. From the initial contact they were friendly and efficient, arriving when they said and doing an excellent job. The follow on service has made my solid fuel burner work just as well as when it was newly installed. I will definitely use Sweepsmart for my annual chimney clean and will have no hesitation recommending them to friends.
Customer in Hertfordshire Posted on 18/01/2024 , work completed 16/01/2024
The trader replied (on 23/01/2024)
Thank you for sharing your experience! We strive for excellence in chimney sweeping, and your positive feedback is incredibly rewarding. Your safety and satisfaction are at the core of what we do.
Professional and efficient chimney sweep service
Customer Service
Quality
Value
Very professional, efficient, friendly service. Clear what you're booking and prices. Efficient booking system. Then professional and friendly service on the day - very quick and thorough. A company you can trust.
Customer in Greater London Posted on 13/01/2024 , work completed 12/01/2024
The trader replied (on 16/01/2024)
Thank you. We are so grateful and happy to receive such a great review. All the best.
Fantastic work
Customer Service
Quality
Value
Sweepsmart were great about scheduling the appointment and letting us know when timing slipped a bit. The guys who came to the house were super friendly and tried really hard to fix a rather difficult issue with our chimney caused by some building work we had had done.
Customer in Greater London Posted on 09/01/2024 , work completed 08/01/2024
The trader replied (on 11/01/2024)
Thank you so much for understanding regarding the time. We really appreciate your kind words.
Chimney sweep review
Customer Service
Quality
Value
Arrived on time. Very polite, respectful and friendly. Efficient and professional. Gave good advice about safe use of fire. Will use again.
Customer in Greater London Posted on 08/01/2024 , work completed 08/01/2024
The trader replied (on 10/01/2024)
Thank you for the very kind feedback. We really appreciate it. See you next time.
Highly recommended
Customer Service
Quality
Value
We have been very impressed by SweepSmart. Communication has been great from the moment we booked. Tony called ahead to tell us he was on his way. He was courteous and tidy and kindly gave us a quick lesson on how best to light and use our woodburner. Would highly recommend.
Customer in Greater London Posted on 18/12/2023 , work completed 18/12/2023
The trader replied (on 21/12/2023)
Thank you for your glowing review! We're thrilled to have provided you with top-notch chimney sweeping. Your satisfaction is our priority, and we're always here to ensure your fireplace is safe and efficient!
Chimney sweep on a solid fuel stove
Customer Service
Quality
Value
Booking the work was dealt with most efficiently. Adam was punctual (having advised that he was on his way); he was friendly and courteous and his communication was superb - he explained things I should have known years ago - and he fully briefed me on what he was doing and about additional work that will make the appliance more efficient. He also gave helpful advice about documentation needed for legal and insurance compliance. All together an excellent service.
Customer in Hertfordshire Posted on 18/12/2023 , work completed 18/12/2023
The trader replied (on 20/12/2023)
Thank you so much for the fantastic review. We really appreciate it and are so happy we were impressed.
Very professional
Customer Service
Quality
Value
What a wonderful job they have done made are old looking wood burning stove look and work like it was brand new Very professional and clean working considering the nature of there job highly recommend for all the work they have done so far again many thanks for the work
Customer in Greater London Posted on 16/12/2023 , work completed 16/12/2023
The trader replied (on 19/12/2023)
Thank you for the glowing 5-star review! We're thrilled to have provided top-notch chimney sweeping service. Your satisfaction is our priority, and we look forward to serving you again in the future!
Excellent professional service. Highly recommended
Excellent professional service. Excellent communication throughout and highly recommend. We will use them again for sure
Customer in Greater London Posted on 06/12/2023 (Reviewer did not use service)
The trader replied (on 19/12/2023)
Wow, what a fantastic review! We're delighted to hear that you're happy with our chimney sweeping service. Thank you for choosing us, and we're here whenever you need us for your chimney maintenance!