Endorsed by Which?

SweepSmart

5.0

510 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire.

As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild.

Please view our website www.sweepsmart.co.uk to see a list of our services.

Feel free to call us if you have any questions.

All the best.

What we do

  • Chimney Sweeps

  • Fireplace and stove installers

  • Chimney builders, liners and specialists

  • More Services

    • stove servicing
    • cctv chimney surveys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
510 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent, thorough work
Customer Service
Quality
Value
Using SweepSmart was a great experience. I was regularly updated with the precise timing of the appointment and Tony, from SweepSmart, proved to be conscientious, instructive and efficient. In particular, Tony also provided a comprehensive written report detailing my chimney’s condition on the same day of his visit. This service is of great use. Would strongly recommend SweepSmart.
Customer in Greater London Posted on 28/11/2023 , work completed 27/11/2023
The trader replied (on 05/12/2023)
Thank you for sharing your experience! We strive for excellence in chimney sweeping, and your positive feedback is incredibly rewarding. Your safety and satisfaction are at the core of what we do.
Very tidy and thorough
Arranged for a service/clean of my wood burner. Arrived on time and from what I could see did a very thorough and competent job - explained what was being done and took time to answer a couple of questions I had. Took great care not to make any mess and everything was spotless at the end. Very happy with the service.
Customer in Greater London Posted on 27/11/2023 (Reviewer did not use service)
The trader replied (on 05/12/2023)
Wow, a 5-star review! Thank you! It was a pleasure sweeping your chimney. We take pride in our work, and your satisfaction is the ultimate reward. Here's to warm and cozy fires for you!
Sweeping woodburner stove
Customer Service
Quality
Value
Second time I’ve used this firm and if anything I’m more impressed! Firstly getting an appt is very easy and efficient… you are informed all the way they turn up exactly when they say and are polite ( answered my questions very well) stove was swept efficiently and area kept very clean I recommend this company highly
Customer in Greater London Posted on 27/11/2023 , work completed 27/11/2023
The trader replied (on 05/12/2023)
We're delighted to receive your 5-star rating! Keeping your chimney clean and safe is our commitment. Your feedback motivates us to maintain the highest standards in our services.
Good Service
Customer Service
Quality
Value
SweepSmart was recommended by our neighbour to sweep the chimney of our wood buring stove. Great, friendly service and advice from Adam and the office. Clean, efficient job what more can you ask for? I would recommend them and use them again.
Customer in Hertfordshire Posted on 27/11/2023 , work completed 27/11/2023
The trader replied (on 05/12/2023)
Thank you for your glowing review! We're thrilled to have provided you with top-notch chimney sweeping. Your satisfaction is our priority, and we're always here to ensure your fireplace is safe and efficient!
Great service
Customer Service
Quality
Value
Chimney sweep service for my wood burning stove. They managed to book me in fairly quickly. Very convenient service, they send instructions on how to prepare, what to expect and a reminder of the appointment. You can even track how far away your chimney sweep is prior to your slot. Payment took about 2 secs online. Adam worked very quickly and efficiently and gave us loads of advice on our stove which has been overheating. I’ll surely be using them next year and would recommend them to anyone who’s looking for a reliable and affordable service.
(your username) Posted on 21/11/2023 , work completed 20/11/2023
The trader replied (on 24/11/2023)
Thank you so much. I have passed your feedback onto Adam. We look forward to seeing you again in the future.
Efficient clean job.
Customer Service
Quality
Value
The booking system worked well, although i had a to wait a while for an appt i think this often means they are a business in demand, always a good sign. They gave me lots if alerts about when they would arrive arrived when they said they would, did a very tidy job. No nonsense. Really what you should be able to expect but it is still a surprise when a business is like this. Will definitely ise for my regular chimney sweeping
Customer in Hertfordshire Posted on 21/11/2023 , work completed 21/11/2023
The trader replied (on 24/11/2023)
Thank you for the review. We are so happy you were pleased. We look forward to seeing you again.
Excellent service
Customer Service
Quality
Value
We found SweepSmart to be courteous and thoroughly professional. Chimney was swept with a minimum of fuss and very efficiently.
Customer in Greater London Posted on 11/11/2023 , work completed 10/11/2023
The trader replied (on 20/11/2023)
Thank you for choosing our chimney sweep service! We're thrilled to hear you had a 5-star experience with us.
Fast and professional service
Customer Service
Quality
Value
Tony from Sweepsmart did a great job of cleaning and surveying our chimney. Communication from initial enquiry to job completion was first class. The job itself was completed on time and without any mess or dust in our lounge. Great Job!
Customer in Greater London Posted on 11/11/2023 , work completed 10/11/2023
The trader replied (on 20/11/2023)
We appreciate your fantastic feedback! Ensuring your chimney is clean and safe is our top priority.
SweepSmart chimney sweep
Customer Service
Quality
Value
excellent communication before and after; professional and courteous service whilst chimney sweep at our home; highly recommend
Customer in Central Bedfordshire Posted on 09/11/2023 , work completed 07/11/2023
The trader replied (on 20/11/2023)
It's wonderful to hear that our service met your expectations! Thank you for the glowing review
Highly Recommend!
Customer Service
Quality
Value
This is the second time we have had a visit from SweepSmart, communication from booking to arriving to completing was great, keeping us informed all the way. Tony was a pleasure to meet and was quick, efficent and left the place as he found it! A trustworthy company who do a great job, thank you!
Customer in Greater London Posted on 07/11/2023 , work completed 07/11/2023
The trader replied (on 20/11/2023)
Thank you for taking the time to share your 5-star experience with our chimney sweep service. We're delighted to have provided excellent service.