Endorsed by Which?

T & K Home Improvements Limited

4.8

277 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 10:00–16:00
  • Tuesday 10:00–16:00
  • Wednesday 10:00–16:00
  • Thursday 10:00–16:00
  • Friday 10:00–16:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Apr 2020

About

The list of Window, Door & Conservatory companies that have fallen victim due recent tough trading conditions continues to grow at an alarming rate. There has never been a more important time to place your investment in home improvements with a company that will offer you ‘life time personal service’ and a DGCOS backed Guarantee that really is worth the paper it is written on.

T&K is a family run organisation and has been established for over 40 years. We have an existing client base in excess of 60,000 throughout Northamptonshire and the surrounding region. The main source of our business is derived from word-of-mouth recommendations and from our existing customers who return for additional products from our extensive range. Our sister company, Emplas Window Systems Ltd, supplies windows, doors and conservatories across the UK to non-manufacturing window companies, as well as specified Government contracts.

What we do

  • Double glazing

  • Doors

  • Conservatories

  • Glaziers

  • More Services

    • conservatory roofs
    • solid roofs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
277 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Replacement windows
Customer Service
Quality
Value
Over the years, T & K have installed exterior doors & replaced our conservatory. We have been very satisfied with their products & standard of installation. We recently decided to ask for a quote to replace our windows; 8 in total. When we placed the order, we were given an approximate date for the surveyor to visit, which was later confirmed. Shortly after his survey, we were advised of the installation date, which we understood would involve prior erection of scaffolding. Everything proceeded as anticipated. The scaffolding arrived on time & was dismantled the day after work was completed. The two men who installed the windows, Jacob & Jordie, arrived on time both days. They were very pleasant & worked efficiently as a team; nothing was too much trouble. They took great care to cause as little disruption as possible and brought sheets to cover floors and surfaces. Work was completed on time, with absolutely no need to redecorate anywhere afterwards. Throughout, Charley, in the office kept us informed of progress & emailed all the relative documentation immediately. We are delighted with the quality of the product & standard of installation & have no hesitation in recommending T & K . Thank you to everyone involved in this project, for a job well done.
Customer in Northamptonshire Posted on 11/06/2023 , work completed 25/05/2023
Replacement Conservatory Roof
Customer Service
Quality
Value
From the moment we walked round the showroom display we were impressed at what we saw. The staff were professional and helpful and didn't push us into something we didn't want. The Sales Rep came to the house and recommended what product would be best for our needs. The Surveyor came to measure up and was very thorough and confirmed everything with us. The T&K fitting team were great and nothing was too much bother for them. We had a few problems with the electrician but this fitting team sorting this and arranged for a plasterer to rectify the mistakes. The staff kept us informed continually from start to finish. Fully recommend T&K and will certainly use them again in the future.
Customer in Northamptonshire Posted on 27/03/2023 , work completed 02/02/2023
Professional and fast.
Customer Service
Quality
Value
Had a survey and quote for new front door - T&K were very responsive, professional and fast! Surveyor was efficient and polite - all good.
Customer in Northamptonshire Posted on 15/03/2023 , work completed 16/02/2023
Amazing service end to end
Customer Service
Quality
Value
I went to see T&K (Jorden) and from the start it was easy, I explained I wanted a quote with dimensions I had, Jorden took his time to show the amazing showroom layout, different window openings and glazing styles also offered a factory tour, he quoted the next day enabling me to order immediately. (week before Christmas). Survey was done the same week, Damian explained everything and made sure everything was clear and as expected. Everything was fitted just weeks later (last week of January), the installers arrived bang on time and very polite, they covered all the floors and cleaned up well. They explained everything before, during and after, with real effort to walk round showing everything before asking for signature. I really would use T&K again, it was a pleasure.
Customer in Northamptonshire Posted on 15/02/2023 , work completed 03/02/2023
Conservatory Roof
Customer Service
Quality
Value
T&K installed a new tiled conservatory roof which we are very pleased with and has made a big difference to the temperature in it. They worked tirelessly in the cold weather, never complaining and finished ahead of time. Would highly recommend to everyone as their quote was competitive and they were very thorough and went through every detail with us to make sure it was just as we wanted it.
Customer in Northamptonshire Posted on 06/01/2023 , work completed 30/11/2022
Fast appointment and competitive quote
Customer Service
Quality
Value
My appointment was set up very quickly and all my requirements were discussed in detail. The quote was very reasonable too. I have used T&K several times before and would highly recommend them.
Customer in Northamptonshire Posted on 25/10/2022 , work completed 25/10/2022
Excellent throughout
Customer Service
Quality
Value
I’d firstly like to thank the whole team at T&K. We’re extremely happy with the finished project. Excellent service from start to finish. All tradesmen were polite, professional, tidy and really helpful where needed. Julia and the team in the office were great and helped with any last minute design changes and questions we had. Now we can’t wait to enjoy our beautiful new conservatory. I would highly recommend T&K if you’re looking for a quality professional installation.
Customer in Northamptonshire Posted on 26/09/2022 , work completed 01/09/2022
Trustworthy experience
Customer Service
Quality
Value
A thoroughly good experience working with T&K, from the initial design stage going through towards the extension completion. All technical issues including the council and local water authority were taken care of by T&K. The builders were very friendly and were always proactive in advising myself on better solutions if they felt so. This is the reason why I opted for T&K and that is for a trusted experience.
Customer in Northamptonshire Posted on 06/06/2022 , work completed 06/06/2022
Installation of Door
Customer Service
Quality
Value
Recently had a new door installed. The door has not been correctly secured into the wall you can see the two screws which hold the door onto the wall - these go in about 1/2cm. There are massive gaps around the edge of the door, 4 inches in places and the door wobbles, but apparently, it just needs a little bit of plaster that we need to pay for. Totally unacceptable. Would not recommend the company to anyone.
Customer in Northamptonshire Posted on 30/05/2022 , work completed 27/05/2022
Good quality product, not so great customer service
Customer Service
Quality
Value
T&K quoted and installed a set of French doors, a new front door, and a new back door for us. The sales person was great, not pushy but clearly new his stuff, gave us a good price and so we went with them because of this. We did have to wait three plus months for the installation but then everything was delayed so we weren't bothered by that. However, on our initial installation date the engineer just didn't turn up. This was slightly irritating as we have a very nervous dog who has to go into the kennels when we have work done, and this put us out of pocket as he had to go in again for a second installation date, so we were slightly annoyed by this. There wasn't really an explanation as to why they hadn't showed either. They did the second time though and we were happy with the products, they are good quality and the installers were friendly, tidy and polite. The French doors were delivered with a faulty barrel lock, not ideal but we were promised this would be ordered and installed ASAP. However during Storm Eunice we noticed a breeze coming from said French doors, and sure enough the doors weren't sealed properly. After three separate visits from different installers this has now been fixed. I understand things do happen, but this just seems a bit unprofessional, we weren't happy with the customer service we received and would expect things to be done satisfactorily on the first try. I wouldn't go back, despite the quality of the product.
Customer in Northamptonshire Posted on 25/04/2022 , work completed 21/04/2022