Endorsed by Which?

Thanet Timber & Damp Limited

4.9

39 Reviews

About

Thanet Timber and Damp Ltd is a family run business with 38 Years experience in the construction industry and remedial works, in trade, supervisory and managerial roles.

Experienced Timber & Damp Specialists
Comprehensive timber and damp surveys for homebuyers, banks and lenders are carried out by a certificated surveyor in remedial treatments (C.S.R.T).

Having your initial survey carried out by a qualified remedial works surveyor (C.S.R.T) will provide you with an accurate assessment of any remedial works required and associated breakdown of cost.

We undertake all remedial and building rectification works from woodworm treatment to structural repairs/alterations.

All damp proofing and timber treatments are fully guaranteed, insured and carried out by our qualified technicians.

An Established Reputation
As you can see from the links on the right including our Which? reviews, our reputation locally is well-established.

What we do

  • Damp proofing and timber preservation services

    • Condensation and humidification control
    • Woodworm treatment
  • Surveyors

    • Damp proofing surveyors
  • More Services

    • dry rot treatment
    • wet rot treatment
    • rising damp

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
39 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Professional, prompt and supportive
Customer Service
Quality
Value
I used Thanet Timber and Damp Ltd for a not insubstantial list of work on my newly purchased Victorian house (damp proofing, internal and external timber work). They were extremely helpful, prompt, conscientious and always available for updates. I was rather nervous as this was the first time that I had commissioned this type of work and they explained everything clearly and kept me in the picture which was very reassuring. The work was done to budget and on time. I would not hesitate to recommend the company. Many thanks TTD Ltd.
Customer in Kent Posted on 08/05/2023 , work completed 14/04/2023
They came and surveyed the floors, identified some woodworm, prepared a report and came back and treated the affected areas free of charge.
Customer Service
Quality
Value
They were at all times professional and polite, friendly and helpful. I was delighted that they returned to treat the woodworm free of charge because it was only a small amount of infestation. I would thoroughly recommend them.
Customer in Kent Posted on 04/10/2022 , work completed 29/09/2022
Woodworm treatment
Customer Service
Quality
Value
Extremely helpful and accommodating. Went out of their way to do the required work on a public holiday at no extra charge. Very friendly staff. Would highly recommend this company.
Customer in Kent Posted on 21/04/2022 , work completed 15/04/2022
Excellent job
Customer Service
Quality
Value
I have used Thanet Timber & Damp to resolve damp problem in two different houses now, and each time they have done an excellent job. They are also very easy to deal with, right down from my initial conversation with Irene to the final completion of the works. Andrew really took his time to examine what the problem was in his initial survey, then explained clearly in laymen’s terms how he would rectify it. The work was then completed to a high standard in the time stated and the premises were kept very clean and tidy throughout the job. I would have no hesitation in recommending Irene, Andrew and Simon to anyone needing damp or timber work done.
Customer in Kent Posted on 17/02/2022 , work completed 03/02/2022
Very friendly & great work
Customer Service
Quality
Value
Andy and Simon completed extensive work in our property. This included installation of a new damp proof course, damp proof treatment of the internal walls and repairing/replastering. Not on we’re they both very friendly and approachable, but the work was completed to a very high standard. I would recommend Thanet Timber & Damp to friends and family.
Customer in Kent Posted on 27/09/2021 , work completed 31/08/2021
No response
After having a survey carried out by you guys early on in the year, ive been trying to contact you in regards to some issues i need fixing. No one has responded to numerous emails or telephone calls which led me to believe you had closed down.
Customer in Kent Posted on 05/09/2021 (Reviewer did not use service)
Beware!
Customer Service
Quality
Value
They charge for a survey and never get back to you. You have been warned! Several emails, multiple calls and nothing.
Customer in Kent Posted on 26/07/2021 , work completed 17/05/2021
The trader replied (on 28/07/2021)
Review correction: The survey was carried out on 17/05/2021. We have never taken payment for a survey/report and then not carried it out or not sent a report of findings/estimate. Our office system links survey fees paid by customers to surveys carried out: In this case: Enquiry was made on 26/04/21. Survey was booked for 17/05/21. Payment for survey fee was received on 04/05/21. Survey report and estimate were emailed to the customer on 26/05/21. We will be happy to resend the report and estimate to the customer.
Clear quote, work carried out cleanly and quietly
Customer Service
Quality
Value
Really pleased with the service I received. Andy and Iréne went out of their way to help me meet a very tight timeline to get estimates on the work. The quote was very clear, broken down by individual tasks and price. When the work started Andy and Simon explained the timelines and what will be happening, were happy to discuss any questions I had. They tidied up after themselves each day and tried to reduce their impact on us as much a possible, which was really appreciated. They also helped me with another issue I had before wrapping up the main job which was great. Overall super impressed, would recommend fully and without hesitation.
James in Kent Posted on 15/07/2021 , work completed 12/07/2021
Excellent Work
Customer Service
Quality
Value
Excellent Work carried out, friendly and reliable service, once job completed the room was clear and left clean, would highly recommend them.
Customer in Kent Posted on 24/04/2021 , work completed 20/04/2021
Very Professional and Hard Working
Customer Service
Quality
Value
We moved into a big old house and discovered a wealth of work that needed doing urgently. Andrew and Simon had a giant list of external and internal work to get through including wood repairs, damp, guttering, insulation, woodworm repairs. They did it all efficiently and with great care and workmanship. They are highly professional, skilled at what they do and super friendly. They went above and beyond both in the work they carried out but also the advice and clarity of the schedule along the way. We would highly recommend them and will definitely be knocking on their door if any more work crops up. Thanks guys, Alex and Chaz.
Customer in Kent Posted on 26/01/2021 , work completed 25/01/2021