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Endorsed by

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Trusted Traders

The Door & Window Company Limited

Logo on white
Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 08:00–18:00
Profile thumb 76b08f87 c0b9 4fbc 9ad3 ceedfedb709a

4.9

34 Reviews

About

Established in 1979, The Door and Window Company Ltd is a two generation family business located in Broadstairs, Kent. We pride ourselves on our high quality products and excellent personal customer service.

We supply and fit ‘Energy Rated’ double and triple glazing. UPVC and aluminium windows, doors, conservatories, bi-folds and porches. Installers of premium ‘Solidor’ Composite doors. Specialists in sliding sash windows and ‘Residence9’.

For complete peace of mind, we offer an Insurance Backed Guarantee through the ‘Consumer Protection Association’ and are FENSA registered.

To see the full range of products we install, together with product brochures, please visit our website:
www.door-window.co.uk

What we do

  • Double glazing

    • Double glazing suppliers
    • Double glazing installation

Customer reviews

4.9
34 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
New front door
Customer Service
Quality
Value
I got five quotes for my new front door. Not only did the Door & Window Company give me the best quote for my specification, their customer service was second to none. From initial visit all the way through to fitting, everything went smoothly. All appointments were kept on time, all paperwork went electronically and Adrian, the fitter, was really friendly. The frame has been finished very neatly with real attention to detail. Everything was tidied up at the end of the job and Adrian took time to make sure every key worked and that I was happy with the end results. I love my new door and I would definitely recommend the Door & Window Company.
Jan Moriariarty13/06/2019
The trader replied (on 08/07/2019)
Thank you for taking the time to leave a review about our work. We are very pleased to hear how happy you are with your new door and also the time Adrian took with the installation.
Back door and bedroom window
Customer Service
Quality
Value
We have used The Door and Window Company Ltd before and when my Mother decided to buy a bungalow near to us we had no hesitation in requesting a quote for the works that were required. A window and door were replaced on time and in budget and as expected quite simply a super job. No hesitation in recommending this company.
Customer in Kent30/05/2019
The trader replied (on 08/07/2019)
Thank you for taking the time to provide a review about us, it is very much appreciated. We are very pleased to hear that both yourself and your mother are happy with both our installation and our service. We hope that you mother is equally pleased with the new Composite door that we are soon to install too.
Smart new front door
Customer Service
Quality
Value
The Doors and Windows Co. installed a new front door for us. The work was carried out on schedule and the was cost was as their quote. Very helpful, and efficient installers. Lovely job. We are delighted.
Customer in Kent23/05/2019
The trader replied (on 24/05/2019)
Thank you for taking the time to leave a review with 'Which Trusted Traders', it is very much appreciated. We are so pleased to hear how happy you are with your lovely new front door and will pass on your comments to our installers.
My house now has 'kerb' appeal
Customer Service
Quality
Value
Myself and my husband are extremely pleased with our new front door fitted by The Door & Window Company. The two fitters, Adrian & Ronnie, who did the job where extremely professional with their workmanship and very polite gentlemen. The work did not take too long and they cleaned up as they were going along. My new front door looks, in my opinion anyway, very grand! I would certainly use their services again if I needed to.
Customer in Kent16/05/2019
The trader replied (on 20/05/2019)
Thank you very much for taking the time to review us with 'Which', it is very much appreciated. We will pass on your praise to Adrian and Ronnie. We have to agree that your front door looks stunning and certainly does show 'kerb appeal'. Our very best wishes Steve and Sue.
Very good company
Customer Service
Quality
Value
It is the second time that I have used this company, they have always been very good. As I am not resident at property I have not been there when the work was completed. Steve of the Door and window company very kindly forwards photographs of the completed work. I would recommend them to anyone.
Customer in Norfolk26/02/2019
The trader replied (on 15/03/2019)
Thank you very much for taking the time to provide a review of our service, it is very much appreciated.
Another great job by this efficient company!
Customer Service
Quality
Value
This company supplied and fitted a "roof lantern" and a new glass roof to our conservatory back in 2014, and both have been great assets to our home, the fitting was done to the highest standard, unfortunately some undesirable character fired a stone at the conservatory roof, and smashed one of the sections. However, nothing was a problem for Steve and his team, as he came and checked the measurements, ordered a new panel, and it was only the recent atrocious weather that prevented it being fitted straight away. It has now been fitted, and again to the highest standard, thank you Steve and your team. Will, and have recommended you several times!
Customer in Kent19/02/2019
The trader replied (on 19/02/2019)
Thank you very much for taking the time to provide a review. It is very much appreciated. Best wishes, Steve.
Excellent work
Customer Service
Quality
Value
We had two French doors and in fill windows across the back of our bungalow. The work was carried out very efficiently, the work men were very pleasant and we are very happy with the result. We have used them before and would use them again. I would recommend this company.
Customer in Kent18/02/2019
The trader replied (on 19/02/2019)
Thank you very much for taking the time to provide a review. It is very much appreciated. Kind regards, Steve.
Came and measured windows, then blanked me
Customer Service
Quality
Value
Steve from The Door and Window Company came round and measured up for one huge 5x2m window and three 2x1m windows. I was told he'd get round to the quote in 24 hours. He didn't. I had to chase 3 times in the course of a week and only after the third message did he bother to respond saying "At this moment in time, we are carrying out a large contract elsewhere and are unable to quote for any additional works". No apology, just that.
Martin 20/11/2018
The trader replied (on 10/01/2019)
Dear Martin I am very sorry that we were unable to provide you with a quotation in the time frame that you required, due to existing work commitments. With kind regards The Door and Window Company Ltd.
Great product,and Customer service thank you
Customer Service
Quality
Value
We had a large bay and 3 other windows fitted.We had the pleasure of the company for two days of Ade and Ronnie while they fought against the most awful weather conditions fitting our windows.The work was of the highest standard and the end result was a pleasure to see.Your price was very reasonable and anyone who chooses a national company over yourselves needs to think again.
Which? Trusted Traders Consumer13/11/2018
The trader replied (on 04/12/2018)
Thank you very much for taking the time to review us, it is greatly appreciated. We will pass on your compliments about Ade and Ronnie. We are very glad to hear how happy you are with our service. With our best wishes. Steve and Sue.
Superb small company!
Customer Service
Quality
Value
If you are looking for a company to do a superb job with no hard sell excellent quality( front door) great security lock and door furniture, their own fitters with a superb finish and extremely professional , everything on time and great communication true out, this is the one for you!
Richard Cooney30/09/2018
The trader replied (on 15/11/2018)
Thank you for taking the time to review our Company, it is greatly appreciated.