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Endorsed by

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Trusted Traders

The English Garden Company Ltd

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Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed
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4.7

85 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders have partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check.

About

We are an award winning, family run garden and tree company. Established in 1974.

Expert and pro-active care for your gardens and trees using the latest practices and products.

Our staff are fully qualified and passionate about beautiful gardens, lawns and trees.

We are a ‘one stop’ shop for all our client’s garden and tree needs.

If you care about your garden and trees, please call 01707 645069 to book a free consultation.

What we do

  • Gardeners and landscape designers

    • Garden maintenance
    • Planting
    • Hedge trimming
    • Lawn treatment
    • Garden clearance
  • Tree surgeons

    • Tree reductions
    • Stump grinding
    • Tree removal
    • Tree thinning
    • Tree planting
  • Landscape contractors

    • Turfing
    • Irrigation systems
    • Decking
    • Artificial lawns
    • Hard landscaping
  • More Services

    • Tree Reports
    • Garden Design and Build
    • Pressure Washing
    • logs

Customer reviews

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Reviews summary

4.7
85 reviews
Customer Service
4.8
Quality
4.8
Value
4.5
Sort by
Superb service
Customer Service
Quality
Value
Absolutely superb service. Exceeded our expectations & would recommend to anyone.
N, Hertfordshire06/02/2017
Excellent job
Customer Service
Quality
Value
Professional - well done - trees & fruit trees look more healthy. We will continue our plans to deal with trees using the English Garden Tree Company Ltd. Recommend them without reserve.
Michelle, London26/01/2017
Great Service
Customer Service
Quality
Value
In addition to undertaking re-design work in our garden the company also replaced an elevated veranda at the back of our house. In all instances the company was a pleasure to deal with. Initial estimates were gone through in detail and options explained; all the staff who undertook the work were professional and helpful (in the case of the two who rebuilt the veranda, they were such good company we were sorry to see them go!). We would definitely use the company again.
Which? consumer 18/01/2017
Terrible service, total disorganization
Customer Service
Quality
Value
This gardening company has a big issue with communication. They came to cut the grass on many occasions when we specifically asked them not to and then invoiced us for them. Despite agreeing to waive the fee, they then kept chasing us for payment. I have a severe allergy to grass so we included a clause in the contract providing that they should give us 24 hours notice before coming. They failed to follow this provision also. We asked them to liaise with my husband. Instead since the beginning they call me and all invoices have been in my name. We had to ask them repeatedly to change this. Given the price and the terrible level of service, I would not recommend this gardening company.
Anak Kuching21/12/2016
The trader replied (on 11/02/2017)
Dear Anuk, I am sorry we have fell short in providing you with the high service you were expecting. I admit we messed up on this occasion and have expressed our apologies on several occasions to you for calling without informing you, despite you requesting a call every 4 weeks, I understand you needed reminding of when we were due, which we did not do on two occasions. When you approached us again after the initial cancellation to take up our services again, there was a miscommunication between myself and the foreman. Eager to get a firm date for the first call back after our first error which I gave to you before we had officially agreed to start, the foreman had mistook my question as an instruction, and hence we are unfortunately where we are today. I apologised and credited all calls made where we didn’t notify you, but where you state we were chasing money that was not due is not true, and we have since agreed this and received payment for which I thank you. Due to a large intake of clients last year, we are now looking at employing another member of staff to increase efficiency within the admin team to ensure we provide the service our clients would expect from a professional company. Thank you for your comments and I wish you luck with the garden in the future.
Good advice and excellent work.
Customer Service
Quality
Value
Josef was very professional, polite, and hardworking. Offered good advice when asked and was very knowledgeable. He really cared about the trees in my garden, and was very careful not to carry out any unnecessary pruning and to look after the garden.
Anne, Hertfordshire20/12/2016
My review
Customer Service
Quality
Value
Most courteous, efficient & tidy.
Steven, London13/12/2016
Excellent job
Customer Service
Quality
Value
An excellent job done to a very high standard. Would certainly recommend to others.
Nadia, Hertfordshire02/12/2016
Efficient.
Customer Service
Quality
Value
Carried out work - pruning shrubs, removing a shrub, tidying flower beds quickly and efficiently. Cleaned all debris and mess and left garden tidy.
Which? Trusted Traders Consumer28/11/2016
Brilliant job as always
Customer Service
Quality
Value
After an initial estimate, the operator (who was without his assistant due to illness) was punctual, knowledgeable and stayed on the job without a break until it was finished 6 hours later! He went the 'second mile' in clearing up after so much tree cutting & the garden looked perfect when he finished. Having had this gentleman & his company for a number of years, I have no hesitation in recommending them. (In fact, I have already recommended them to my neighbours).
R, London16/11/2016
Excellent job
Customer Service
Quality
Value
Each time the firm has reduced & shaped my garden trees (approx. 3-4 yearly), they have done an excellent job & been very pleasant to deal with.
Joy, London11/11/2016