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The swankiest suitcase brands promise products that are practically indestructible. Our survey of luggage owners found those promises ring true. Samsonite and Eastpak make the best suitcases, achieving the full five stars for the durability of their full-sized cases. They make products to last.
But we also found there are cheaper luggage brands that perform almost as well - and might knock £100 off the price you pay.
We asked Which? members to rate suitcases and cabin bags they’d bought within the past five years on everything from the pocket space to whether they’re easy to wheel over different surfaces, and 2,799 suitcase owners responded.
Read on for the full set of results.
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Customer score | Average price paid | Durability of handle | Durability of zips | Durability of bag itself | Durability of wheels | Pockets and space for storage | Ease of wheeling around | Value for money | |
Eastpak | 87% | £129 | |||||||
Samsonite | 83% | £182 | |||||||
Antler | 77% | £109 | |||||||
Marks & Spencer | 77% | £104 | |||||||
Tripp | 77% | £71 | |||||||
It Luggage | 76% | £63 | |||||||
John Lewis | 75% | £124 |
Table notes: The average price paid is based on the mean amount members paid for their luggage. Customer score and star ratings are based on data collected from Which? Connect panel members in April and May 2022. Customer score is based on satisfaction and whether members would recommend the brand.
Average price paid: £129
Eastpak stood out for its five-star rating in every durability category from the handle to the wheels. So, while the price may be high, the product should survive being thrown around by baggage handlers. The brand itself certainly thinks its luggage will last - backed by its 30-year warranty – meaning that in the unlikely event something does go wrong, like a broken zip or a torn seam, it will be repaired or replaced. It’s hardly a shock then that despite the expensive price tag, Eastpak owners rated the brand the full five stars out of five for value for money.
Verdict: Brilliant bags, but cheaper brands do the job nearly as well
Shop Eastpak suitcases at Very
From the pros and cons of soft and hard shell cases to what to look for in your next bag to ensure it lasts - we've outlined what to look for when you next invest in luggage.
Average price paid: £183
One of the best-known luggage brands, Samsonite has been around since the 1910s and many people keep their bags for decades. It’s been going so long that Samsonite has actually come full circle on sustainability; it started off with wooden trunks and is now building some suitcases from recycled plastic bottles. But you do pay for the name – owners coughed up £182 on average for a bag. Bags from John Lewis and Antler, both rated the same or better, were cheaper, while bags from IT Luggage were less than half the price.
Verdict: Good bags but difficult to justify the cost
Shop Samsonite suitcases direct
Shop Samsonite suitcases at John Lewis
Samsonite's cabin luggage also scored highly. See how other brands fared in our cabin bag survey results.
For around £60 less than the best-rated brand in the survey, Tripp is an excellent option if your budget is tighter. Its cases are durable and easy to wheel around, according to owners so you get bang for your buck. Read our full Tripp review and discover which other luggage brands are best on a budget.
Average price paid: £71
Verdict: A good case at a good price
All suitcase labels that appeared in our survey scored highly. American Tourister, which came bottom of the table, still gained a good overall score of 74% from members.
All brands were awarded at least three stars in individual categories too - with most gaining four or more - a testament to how robust and manoeuvrable they are.
Our advice? Look to the middle of the table for cheaper brands that closely rival the pricey ones higher up.
We have linked to Very and John Lewis as both brands were rated highly in our outdoor shops survey.