When you employ others, you have a series of responsibilities and they have certain rights under UK law. What happens if one of your employees becomes ill? We look at your responsibilities around statutory sick pay.
You may have seen a different style of Which? Trusted Trader logo around. This is the Approved Services endorsement. We explain the difference between the approved service and the regular Which? Trusted trader accreditation
Being part of an interconnected, fast-moving, digital world allows you to communicate directly with your customers and get instant feedback. But what happens when that feedback is something you don’t want to hear?
Which? Trusted Traders work together with an ombudsman service provider, in order to ensure that all our traders have access to an alternative dispute resolution scheme. From September we will be switching over to a new service provider, Dispute Resolution Ombudsman