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Endorsed by Which? Trusted Traders

5 Ways Carpentry

Profile thumb john nicoll
4.6

11 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

John Nicoll trained as a joiner and carpenter in St Andrew's, Fife. For over 30 years, he has been operating in the London area - setting up 5 Ways Carpentry 10 years ago.

He takes personal responsibility for his teams and his jobs and personal references are available in abundance. His Scottish attitude results in a no-nonsense approach and he takes personal pride in leaving all his building sites clean and dust free - wherever possible!

No fuss, no mess, no hidden costs - one customer's father described John's transparent invoicing policy as the best builder's invoice he had seen in 40 years in the property industry.

What we do

  • Carpenters

    • Joinery and carpentry
  • Builders

    • Plastering
  • Flooring services

    • Wood flooring installation
    • Floor laying
    • Ceramic Tiling
    • Floor repair
    • Floor restoration
    • Floor sanding and polishing
    • Laminate Flooring
  • Bathroom fitters

    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Bathroom tiling
    • Wet rooms
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen tiling
  • Tile fitters and showrooms

    • Bathroom tiling
    • Floor tiling
    • Kitchen tiling
  • More Services

    • plasterers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.6
11 reviews
Customer Service
4.6
Quality
4.6
Value
4.5
Sort by
Great work
Customer Service
Quality
Value
Highly recommend John - he did an excellent job replacing the work tops, tiling and other carpentry work in my kitchen.
Customer in Kent Posted on 17/07/2021 , work completed 09/06/2021
Highly recommended
Customer Service
Quality
Value
Our most recent project with John concluded this year in January 2021. This project was a loft conversion, with various complex aspects. John sourced all specialist contractors, including scaffolding, roofers, steel, etc. The project included a hip-to-gable loft conversion with large rear dormer, installing large dormer and gable end custom windows. A new staircase was installed to match existing, which also required moving the wall of the existing family bathroom. As a result, we had to get the family bathroom re-fitted, including moving the toilet, sink, shower/bath, re-tiling the walls and floor, underfloor heating and re-routing the electrics. We also had an ensuite built in the loft, with all new plumbing and electrics. The house plumbing was upgraded to include a mega-flow hot water tank, which was advised by John for us to meet the needs of our growing family. Once again, John delivered an exceptionally high standard throughout. He ensured that job continued safety and in compliance with Covid restrictions. John acts as a single point of contact project manager throughout the entire project, and sources all materials and contractors himself, and provides clear, transparent invoicing. Overall we had a very good experience with John, and are very happy with all of the work that he has done for us on this project and over all previous projects. We would highly recommend his services to anyone and wish him luck for the future.
Customer in Greater London Posted on 10/04/2021 , work completed 15/01/2021
Exceptionally high standard
Customer Service
Quality
Value
Over the last several years John has worked on many different projects for us, all to an exceptionally high standard. This recent project comprised the demolishing of our existing extension, replacing it from the ground up with a kitchen/diner, pantry, toilet and utility room. John oversaw the entire project from start to finish. He sourced and managed any specialist contractors required, as well as working tirelessly with his team to complete the build. He would source all materials to a high standard (e.g. matching the remaining old London bricks and patio slabs so visually consistent with existing). This project included the install of large sliding doors, velux windows in the roof, as well as narrow unconventional custom windows. We had our floorboards refurbished, and where necessary, new floorboards laid to match existing. John's attention to detail and quality control is excellent, ensuring that the finish is perfect. Things that may get overlooked by other individuals without John's experience and background as a joiner. This project also involved a new underfloor heating system, new radiators and a new boiler. John also has an extremely reliable plumber who worked with him for all of the projects, providing a trustworthy advice and delivering to a similarly high standard. We would highly recommend John for any project.
Customer in Greater London Posted on 10/04/2021 , work completed 05/07/2019
Huge errors on a very simple, unsupervised, job
Customer Service
Quality
Value
1. Replaced ceiling in a room (16 x 10 feet) with a flat roof (cold deck), fitted insulation and soundboard. The Owner of 5 Ways appeared on site for a few minutes every few days so failed to realise the roof was vented by a meter long ventilation pipe from the walkway above and put in 3 vents at the front of the room. He emailed to say: "I myself had no idea there was a pipe up there supplying air to this area" - to the astonishment of a structural engineer and 2nd Which? Trader who inspected. Cost one room only: £6387 (minus cost of electrics!). Cost went up every few days. 2. Instead of rectifying the owner directed one of his employees to cut the meter long pipe to 4 inches and left it uncapped, producing a draft to the outside. The original hatch was fully enclosed and draft free. The new hatch does not sit straight, has large gaps, no seals, no insulation and no soundboard thereby negating all the work in the rest of the room. They created a huge draft so the room is freezing. The Owner sent a drawing to say that insulation was unnecessary as it is a warm deck. It is a cold deck that goes straight to a walkway above - 3 of the 4 walls are in fact external. 3. Quality of plastering: crumbles easily, cracks appeared within weeks in coving and on walls in main room (above). 2nd room - approx 6m2 (inc window) - had a total of 19 large cracks in it within weeks for which the Owner wrote to apologise. 4. It took Which? Trusted Traders 13 months (until late December 2019) to pursue the Owner to pay for the remedial work (which does not account for the additional vents he put in as that would require the ceiling coming down again to do it successfully - and which he refused to pay for anyway). Throughout this entire period I have been unable to rent my spare room (losing £750 per month for 19 months). As a result of Covid the remedial work is yet to be done. 5. The two guys that did the work - worked hard, unsupervised, had 2nd evening jobs (as a kitchen fitter and painter) to sustain themselves and one of them started my job having had no prior building experience whatsoever.
Which? Member Posted on 24/09/2020 , work completed (undated)
The trader replied (on 06/11/2020)
It is always very disappointing when a customer feels I have let them down. I tried hard to rectify the situation while this insurance job was ongoing - but every once in a while, it is clear that it is never quite going to work due to a number of factors. Unfortunately, the job above is one such case - and thankfully, in a 40 year career, it is an isolated incident.
A wonderful craftsman
Customer Service
Quality
Value
John refitted and floored our bathroom. He also skilfully repaired a very dilapidated sash window that we would have otherwise replaced. The bathroom was a difficult space that had resisted many attempts to overcome problems relating to drainage and damp. Another builder had recently been in, but the problems remained. John assessed the situation with an experienced eye and went about his work in a very timely, steady and efficient manner. He advised us about the various options available, and about what we could do ourselves to lower the final cost. While John was working he was at all times affable and professional. It was a pleasure to have him about. Our design needs were simple but the care and finish John gave to it were extraordinarily good. He brought in a good plumber and a good electrician. The window was a tricky job. It now functions perfectly. The bathroom and the window remain in keeping with the style of our Edwardian property which has 1920s additions. We strongly recommend John. His estimates were accurate. His explanations of the work had depth and clarity. Wonderful work!
Customer in Kent Posted on 13/04/2020 , work completed 10/02/2020
Great work, trustworthy and professional
Customer Service
Quality
Value
John replaced the wooden balcony on my Edwardian flat, it looks gorgeous and is the envy of all my neighbours! Would totally recommend working with John, he sticks to budget and timescales and does a really great, professional job.
Lynn Percival Posted on 12/04/2017 , work completed 12/04/2017
Lovely Job
Customer Service
Quality
Value
Engineered wood floor fitted expertly with great results. Highly recommend John for this work. Very professional businessman.
Happy Customer Posted on 23/10/2016 , work completed 23/10/2016
New ceiling and repair to patio doors
Customer Service
Quality
Value
I'll definitely want to use John for further work at my home. He gave good advice and kept a close eye on the work which was done to a good standard with minimal disruption following a detailed and accurate estimate.
Site User Posted on 14/11/2015 , work completed 14/11/2015
Fixed door after hinges broke
Customer Service
Quality
Value
I called John 24 hours ago as the hinges on my very old bedroom door broke. John asked me to purchase the hinges and he'd pop by to fit them. I didn't get quite the right ones, but John worked with them and did a great job. Very reasonable and I'm glad I called him.
Site User Posted on 30/10/2015 , work completed 30/10/2015
Ticked every box
Customer Service
Quality
Value
John put right some doors we previously had installed. He was professional in all aspects of his work. He delivered to time, cost, and scope; we couldn't have been more pleased and will definitely be looking to re-engage him. Thank you John, and thank you Which?
Site User Posted on 31/07/2015 , work completed 31/07/2015