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Trusted Traders

5 Ways Carpentry

Profile thumb john nicoll


8 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed


John Nicoll trained as a joiner and carpenter in St Andrew's, Fife. For over 30 years, he has been operating in the London area - setting up 5 Ways Carpentry 10 years ago.

He takes personal responsibility for his teams and his jobs and personal references are available in abundance. His Scottish attitude results in a no-nonsense approach and he takes personal pride in leaving all his building sites clean and dust free - wherever possible!

No fuss, no mess, no hidden costs - one customer's father described John's transparent invoicing policy as the best builder's invoice he had seen in 40 years in the property industry.

What we do

  • Carpenters

    • Joinery and carpentry
  • Builders

    • Plastering
  • Flooring services

    • Wood flooring installation
    • Floor laying
    • Ceramic Tiling
    • Floor repair
    • Floor restoration
    • Floor sanding and polishing
    • Laminate Flooring
  • Bathroom fitters

    • Bathroom design services
    • Bathroom Installation
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Bathroom tiling
    • Wet rooms
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen tiling
  • Tile fitters and showrooms

    • Bathroom tiling
    • Floor tiling
    • Kitchen tiling
  • More Services

    • plasterers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

8 reviews
Customer Service
Sort by
Huge errors on a very simple, unsupervised, job
Customer Service
1. Replaced ceiling in a room (16 x 10 feet) with a flat roof (cold deck), fitted insulation and soundboard. The Owner of 5 Ways appeared on site for a few minutes every few days so failed to realise the roof was vented by a meter long ventilation pipe from the walkway above and put in 3 vents at the front of the room. He emailed to say: "I myself had no idea there was a pipe up there supplying air to this area" - to the astonishment of a structural engineer and 2nd Which? Trader who inspected. Cost one room only: £6387 (minus cost of electrics!). Cost went up every few days. 2. Instead of rectifying the owner directed one of his employees to cut the meter long pipe to 4 inches and left it uncapped, producing a draft to the outside. The original hatch was fully enclosed and draft free. The new hatch does not sit straight, has large gaps, no seals, no insulation and no soundboard thereby negating all the work in the rest of the room. They created a huge draft so the room is freezing. The Owner sent a drawing to say that insulation was unnecessary as it is a warm deck. It is a cold deck that goes straight to a walkway above - 3 of the 4 walls are in fact external. 3. Quality of plastering: crumbles easily, cracks appeared within weeks in coving and on walls in main room (above). 2nd room - approx 6m2 (inc window) - had a total of 19 large cracks in it within weeks for which the Owner wrote to apologise. 4. It took Which? Trusted Traders 13 months (until late December 2019) to pursue the Owner to pay for the remedial work (which does not account for the additional vents he put in as that would require the ceiling coming down again to do it successfully - and which he refused to pay for anyway). Throughout this entire period I have been unable to rent my spare room (losing £750 per month for 19 months). As a result of Covid the remedial work is yet to be done. 5. The two guys that did the work - worked hard, unsupervised, had 2nd evening jobs (as a kitchen fitter and painter) to sustain themselves and one of them started my job having had no prior building experience whatsoever.
Which? Member Posted on 24/09/2020 , work completed (undated)
The trader replied (on 06/11/2020)
It is always very disappointing when a customer feels I have let them down. I tried hard to rectify the situation while this insurance job was ongoing - but every once in a while, it is clear that it is never quite going to work due to a number of factors. Unfortunately, the job above is one such case - and thankfully, in a 40 year career, it is an isolated incident.
A wonderful craftsman
Customer Service
John refitted and floored our bathroom. He also skilfully repaired a very dilapidated sash window that we would have otherwise replaced. The bathroom was a difficult space that had resisted many attempts to overcome problems relating to drainage and damp. Another builder had recently been in, but the problems remained. John assessed the situation with an experienced eye and went about his work in a very timely, steady and efficient manner. He advised us about the various options available, and about what we could do ourselves to lower the final cost. While John was working he was at all times affable and professional. It was a pleasure to have him about. Our design needs were simple but the care and finish John gave to it were extraordinarily good. He brought in a good plumber and a good electrician. The window was a tricky job. It now functions perfectly. The bathroom and the window remain in keeping with the style of our Edwardian property which has 1920s additions. We strongly recommend John. His estimates were accurate. His explanations of the work had depth and clarity. Wonderful work!
Customer in Kent Posted on 13/04/2020 , work completed 10/02/2020
Great work, trustworthy and professional
Customer Service
John replaced the wooden balcony on my Edwardian flat, it looks gorgeous and is the envy of all my neighbours! Would totally recommend working with John, he sticks to budget and timescales and does a really great, professional job.
Lynn Percival Posted on 12/04/2017 , work completed 12/04/2017
Lovely Job
Customer Service
Engineered wood floor fitted expertly with great results. Highly recommend John for this work. Very professional businessman.
Happy Customer Posted on 23/10/2016 , work completed 23/10/2016
New ceiling and repair to patio doors
Customer Service
I'll definitely want to use John for further work at my home. He gave good advice and kept a close eye on the work which was done to a good standard with minimal disruption following a detailed and accurate estimate.
Site User Posted on 14/11/2015 , work completed 14/11/2015
Fixed door after hinges broke
Customer Service
I called John 24 hours ago as the hinges on my very old bedroom door broke. John asked me to purchase the hinges and he'd pop by to fit them. I didn't get quite the right ones, but John worked with them and did a great job. Very reasonable and I'm glad I called him.
Site User Posted on 30/10/2015 , work completed 30/10/2015
Ticked every box
Customer Service
John put right some doors we previously had installed. He was professional in all aspects of his work. He delivered to time, cost, and scope; we couldn't have been more pleased and will definitely be looking to re-engage him. Thank you John, and thank you Which?
Site User Posted on 31/07/2015 , work completed 31/07/2015
Very pleased
Customer Service
In February 2013 we needed a complete house refurbishment, new central heating system put in and a new stair case, and John Nicoll did an excellent job. As my wife was expecting soon, all work was completed swiftly and I was very pleased with the new staircase which involved a lot of work. We also had new electrics in the front of the house and a new downstairs toilet. I was pleased with all of the work. Definitely recommended!
MarkMcGechan Posted on 16/09/2014 , work completed 16/09/2014