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Endorsed by Which? Trusted Traders

Happy Dog Plumbing Limited

Profile thumb happydog ppmtransitionlogo
4.9

39 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

About

We are a family run plumbing & heating business based in Tooting SW17 South West London. Specialists in boiler breakdowns, repairs, installs and residential plumbing works.

We are Gas Safe registered, have fully qualified plumbers and member of the Chartered Institute of Plumbing and Heating Engineers.

We are proud to be Vaillant Advanced Installers, Worcester Approved Installers and Ideal Installer Connect members.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Gas installers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
39 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Brilliant from start to finish
Customer Service
Quality
Value
Don't often leave reviews, but these guys are fantastic. Calls returned promptly, turned up exactly as promised, costs reasonable and exactly as quoted with no hidden extras to replace boiler and flue (which was in a horribly inaccessible position and needed some agility!). On the day scheduled for new boiler, Ed was left on his own because colleague was down with Covid, but carried on regardless and worked for 10 hours solid to get it done. Efficient, friendly, great comms and prepared to go the extra mile. Would not hesitate to use again and thoroughly recommend.
Customer in Greater London Posted on 07/05/2022 , work completed 05/05/2022
The trader replied (on 16/05/2022)
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, Ed is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Successful new boiler installation
Customer Service
Quality
Value
Happy Dog installed our new boiler efficiently and tidily with no fuss and at a reasonable price. They also responded promptly and clearly to all enquiries, which was not my experience with every other company we engaged (even those which were otherwise well-regarded); and they correctly identified errors in other quotes we had been provided. I thought it was a nice touch too, actually, that they referenced their Trusted Trader status and the ongoing standards that that endorsement required them to meet. It was reassuring to see how explicitly they considered maintenance of the endorsement to be an ongoing obligation rather than a one-off achievement. I will happily return in future.
Customer in Greater London Posted on 05/04/2022 , work completed 22/03/2022
The trader replied (on 07/04/2022)
Thank you for your glowing review and we are thrilled that we met your expectations. We are very proud to be a Which? Trusted Trader and firmly believe that the rigorous vetting procedures and ongoing support they offer their registered traders, helps not only us, the tradesperson, but also the client - often leading to long term relationships on both sides. We'll be in touch around the same time next year for your annual boiler service. All the best, The Happy Dog Team
Excellent
Customer Service
Quality
Value
Professional and thorough service on our gas boiler. Punctual. Excellent communication from the office. Very happy.
Customer in Greater London Posted on 20/12/2021 , work completed 15/12/2021
Excellent work, accurate quote
Customer Service
Quality
Value
We needed a kitchen tap removed and replaced. After their initial quote Happy Dog Plumbing asked us to send a photo of the sink/tap and cupboard under the sink, so they could confirm or amend the quote. They arrived on time, did the work to a high standard, removing excess copper piping not required by the new tap, checked where we wanted the tap lever to go, and left the kitchen clean and tidy. Excellent service, would definitely use them again.
Customer in Greater London Posted on 13/09/2021 , work completed 13/09/2021
The trader replied (on 20/09/2021)
Thank you for your lovely comments, it really does mean a lot to us to know that our customers are happy with not only our workmanship but also our overall service. I will be sure to pass on your comments to the engineer who attended. Many Thanks Kate @ Happy Dog Plumbing.
Plumbing work
Customer Service
Quality
Value
I can’t recommend Ed at Happydog plumbing enough. He came to my rescue on two occasions and fixed both issues speedily and did a great job. Clearly great and meticulous at what he does and a top guy too. Very professional. Would use him again for sure.
Customer in Greater London Posted on 17/08/2021 , work completed 17/08/2021
The trader replied (on 18/08/2021)
Thanks for the glowing review and its lovely to know that our hard work and commitment to our customers is noticed and appreciated. Many Thanks from all The Happy Dog Team
Exellect, professional and reliable
Customer Service
Quality
Value
Used Which? trusted trader as I subscribe to Which? magazine. Phoned company, explained problem, Ed took my call, offered various solutions, explained costs and was very patient when answering my questions including Covid PPE as my wife has a limited immune system. We received a prompt email confirmation and Ed arrived on time, put on full PPE as promised. Work carried out with professionalism within budget. Can't recommend them enough.
Keith in Greater London Posted on 17/08/2021 , work completed 10/08/2021
The trader replied (on 18/08/2021)
Thank you for the kind words Keith, I know Ed will appreciate them and we are happy to know you would recommend/ use our services in the future should the need arise. Many Thanks, The HappyDog Team.
First class service
Customer Service
Quality
Value
Happy Dog installed a new boiler and overhauled our entire CH system in January 2020 and it has run flawlessly for 18 months. When fault codes showed in the boiler, they arranged for a manufacturer's engineer to come the same day and check the system. Ed, the boss of Happy Dog came round a few hour later to make the suggested adjustments, and suddenly we had hot water again. After having been unable to find a reliable plumber over many long years in South London, discovering Happy Dog (through a friend's recommendation) has been a revelation. They are not a low-budget firm, but you do absolutely get what you pay for. We recommend Ed Barros and Happy Dog without reservation.
Tom in Greater London Posted on 27/07/2021 , work completed 26/07/2021
The trader replied (on 29/07/2021)
Thanks for the glowing review Tom! We love hearing from customers and it is always nice to know that our levels of service are appreciated. Thanks from the Happy Dog Team
Annual heating service
Customer Service
Quality
Value
Happy Dog were quick to respond to my request for a quote, which was supplied with a good amount of detail. The quote itself was reasonable and they were able to visit the following week. Martin completed the work, he arrived on time and was very personable. He completed the work in less time than anticipated and provided me with a good amount of information on items of note. I was supplied with a detailed certificate of the work done, the following morning. The team were able to quickly answer a couple of further queries. I'd be happy to use them again and would recommend to others.
Andrew in Greater London Posted on 08/04/2021 , work completed 07/04/2021
The trader replied (on 12/04/2021)
Hi Andrew, Thank you for your kind words and we will be sure to pass them onto the engineer. Hopefully you won't be needing our services any time soon, but should you have nay plumbing/heating issues, feel free to get in touch. Best Wishes from all the team at Happy Dog Plumbing.
Fast, efficient and pain-free Boiler replacement!
Customer Service
Quality
Value
Can't recommend this company highly enough. They came recommended by a friend, and the main man Ed Barros was impressive from the moment he showed up to look at first the job (replacing a broken CH boiler) and give us an estimate. Clean overalls, plastic covers over his shoes on arrival, fast inspection. The price quote was competitive, we paid half up front, the other half on completion. Ed and his assistant showed up to replace the boiler, and overhaul the whole CH system. The whole job was done beautifully in a single (long) day's work. They were courteous, tidy, clean and efficient. The whole service was so impressive that we have used them since for several other small plumbing jobs: replacing radiator valves, bathroom taps etc. A fast reliable plumbing company who are pleasant to deal with and charge reasonable prices is such a rare find in London that I've given them five stars on all counts, without hesitation.
Customer in Greater London Posted on 18/11/2020 , work completed 09/01/2020
Tap Replaced Urgently
Customer Service
Quality
Value
Realised my leaking tap had suddenly gotten much worse on a Thursday afternoon and would need urgent replacement - Happy Dog were able to replace the tap by the following morning which was not only very welcome (!) but incredibly impressive. Service and quality were first rate, even explained the process (simply due to my own curiosity) as he went along which I really appreciated as a fairly new first time buyer with a lot to learn. Bill was very reasonable too, less than I'd anticipated! Highly reccomended all round.
Customer in Greater London Posted on 03/08/2020 , work completed 03/07/2020
The trader replied (on 20/08/2020)
Thank you for your lovely review, we will pass your comments onto our Engineer who attended. Should you need us in the future, just give us a call or email. Many thanks The Happy Dog Team