Very disappointed.
Mark supplied and fitted a dark red carpet for me in September 2016 and provided excellent, speedy service and good value for money. I was delighted by all of my dealings with him and his wife at the time. Some months ago I noticed that the carpet was fading badly in places where the sunlight hit it so I contacted Mark again and he came to see the problem, then took photographs which he sent to the supplier who (he said) agreed to replace the carpet free of charge. Since then it has been almost impossible to contact Mark to find out when he can come and fit the replacement carpet which (he said that) he now has, and for which I was quite prepared to pay for the cost of installation. I can quite understand that COVID is likely to have caused some problems but am not at all happy that my recent e-mails and phone messages to Mark to try and progress matters all remain unanswered.
David in Greater London
Posted on 23/02/2021
, work completed 28/09/2016
My review
Rosemary, Kent
Posted on 10/03/2020
, work completed 10/03/2020
Recommended
Fantastic job
I had my kitchen flooring done. Really pleased with the end result. Laura and Mark did a great job.
Charlotte, Kent
Posted on 19/02/2020
, work completed 19/02/2020
Recommended
Excellent job.
A 2 Z Flooring Solutions did an excellent job. They were caring and friendly but professional. I am so pleased with my new carpets.
Mary, Kent
Posted on 02/12/2019
, work completed 02/12/2019
Recommended
Prompt and professional
Attended for quote quickly, wide range samples to choose from. Tidy and high quality job.
Carol, Kent
Posted on 20/11/2019
, work completed 20/11/2019
Recommended
Excellent work
Mark was extremely helpful when I approached him about laying laminate flooring which I had already purchased elsewhere. Many firms will only recommend fitters for their own flooring but not A-Z Flooring Solutions. Neil then laid my floor just a few days later due to a cancellation + he did a brilliant job at a very competitive price. I am delighted with my new floor + whole heartedly recommend A - Z Flooring Solutions + Neil's workmanship.
Customer in Greater London
Posted on 05/04/2019
, work completed 04/04/2019
Recommended
Recommended
Laid vinyl tiles to bathroom floor. Very pleasant manner. He gave us different options as to how the floor could be laid. He checked again with us about the options. We valued his advice. We are pleased with our choice of both fitter and tiles and would recommend to friends. A thoroughly good job!
Alan, Kent
Posted on 23/01/2019
, work completed 23/01/2019
Recommended
New flooring for 2 bedroom flat including carpet and vinyl.
It was both easy and quick to arrange service from this company. They provided a good choice and a competitive quotation. The work was completed on time and minimum trouble. They were friendly and polite. I would use again and have no hesitation in recommending them.
Customer in Greater London
Posted on 17/01/2019
, work completed 17/01/2019
Recommended
First Class Service and Fitting
Own carpet fitted to stairs and landing An excellent job, polite and considerate and helpful, removed door and refitted. Would not hesitate to recommend and would use again.
Saraha
Posted on 01/11/2018
, work completed 01/11/2018
Recommended
Reliable, quick, good work
A 2 Z Flooring is a professional company. They answered phone calls, did what they said they would do, appeared on time and did a great job laying down the carpet. They also dealt with difficult areas where floors were at different level.
BtheBuilder
Posted on 30/08/2018
, work completed 30/08/2018
Recommended
Excellent
Excellent work - great people! Managed to source chosen carpet cheaper than I paid in shops. Helpful to my space situation in a small terrace.
Hannah, Kent
Posted on 28/08/2018
, work completed 28/08/2018
Recommended
Professional.
Very prompt. Worked in a very clean way, leaving no mess. Arrived on time and started work straight away.
Elaine, Kent
Posted on 20/07/2018
, work completed 20/07/2018
Recommended
High quality work
Very happy with the flooring in my kitchen fast efficient reliable and great quality work. Gareth Kent
Gareth 31
Posted on 23/06/2018
, work completed 23/06/2018
Recommended
Great service
We really couldn't fault the service provided. They were very efficient and kept everything very neat as they went. Would absolutely use them again and would recommend to everyone.
Philip, Kent
Posted on 30/05/2018
, work completed 30/05/2018
Recommended
Good job
Good advice on choice of colour. Very well laid. Delighted with result.
Alan, Kent
Posted on 15/05/2018
, work completed 15/05/2018
Recommended
Great job
Very good job. Very thorough and really nice to work with! Very happy with the job they done.
Sean, Kent
Posted on 25/04/2018
, work completed 25/04/2018
Recommended
Great job, very happy
Great communication, his quote was competitive, he was professional, tidy and did a great job.
Steven, Kent
Posted on 09/04/2018
, work completed 09/04/2018
Recommended
Brilliant job
Friendly company to deal with, knew a lot about the different types of products and fitted the floor just how we wanted, very pleased and would recommend to all.
Stephen James, London
Posted on 07/11/2017
, work completed 07/11/2017
Recommended
Great service
There was good communication throughout. I had my bathroom floor and hall stairs and landing done all at short notice. I am very happy with the standard of work. They were professional and friendly. Would use again.
Munna, Surrey
Posted on 01/11/2017
, work completed 01/11/2017
Recommended
Very good job
Mark was very patient and helpful in guiding us to the choice of patterns for the flooring and the result was a beautiful job.
James, Kent
Posted on 10/10/2017
, work completed 10/10/2017
Recommended
Efficient, competent and good value
I was made aware of A2Z flooring through 'Which Trusted Trader' and was impressed by its reviews. I was not disappointed with my choice. Mark provide advice and support in choosing the appropriate flooring and Neil did a great job laying the floor. Overall we were pleased with both their work and the price.
Bernie
Posted on 24/10/2016
, work completed 24/10/2016
Recommended
Great job
From my first initial enquiry Mark has been helpful, given great advice and is always courteous and polite. Mark and Laura are a great team and worked really hard each time they came and have done a great job. We are also delighted with the laminate flooring that Neil put down. I would have no hesitation in recommending Mark and would definitely use again
Carol, Bexley
Posted on 13/07/2016
, work completed 13/07/2016
Recommended
Neil, you are the best!
Neil turned up on time, he got on with job, his standard of work is really great. Great communication, any issues explained and options offered. It is nice to know there are people like Neil who truly is a trusted trader. He also swept up after!
ROD254575
Posted on 21/06/2016
, work completed 21/06/2016
Recommended
Brilliant & professional service
Mark & his assistant provided an excellent service. Especially with the predicament we were in. They were full of ideas/solutions patient and very understanding. They worked efficiently & provided a hassle free service & result was great!! We are more than happy with the overall service. A22 flooring had provided & would recommend them to all. Great Job!!
Saima, London
Posted on 05/02/2016
, work completed 05/02/2016
Recommended
My Review
Phillip, Kent
Posted on 20/11/2015
, work completed 20/11/2015
Recommended
Excellent service.
Mark was recommended by our carpet tile supplier, and he rang promptly to make an appointment to estimate for the job. He did so quickly (two days) and answered queries by telephone. We fixed a weekend for fitting tiles, and because of Lord Mayors Show he and team arrived by public transport! They worked 10am - 9pm with only tiny breaks, and then another four hours on Sunday (as predicted). They worked hard and efficiently, consulting me when extra was needed. The team of three were all very pleasant and considerate and effective.
Ianthe, London
Posted on 14/11/2015
, work completed 14/11/2015
Recommended
Excellent
From first phone call to finished job Mark was excellent. I would only use him for flooring.
T, Kent
Posted on 05/11/2015
, work completed 05/11/2015
Recommended
Amazing job.
I have used A2Z Flooring Solutions many times. They are always tidy, helpful and polite. Very professional company. Which I would have no problem recommending. Which I constantly do.
Barbara, Kent
Posted on 23/09/2015
, work completed 23/09/2015
Recommended
Brilliant Job
I am over the moon with the level of service received from A2Z flooring. I wasn't really sure what I wanted but the advice I was given really helped me. The sample batchers were abundant. Prompt, fast, professional service all the way. Would not hesitate to recommend
Thomas, Kent
Posted on 15/09/2015
, work completed 15/09/2015
Recommended
My Review
Very professional job, very friendly and tidy. Would highly recommend
Karen, Kent
Posted on 20/08/2015
, work completed 20/08/2015
Recommended
Which? Local Review
A 2 Z Flooring Solutions had been recommended to me recently so I approached them for a quotation for new kitchen flooring. I didnÔøΩt want to spend a great deal so I was planning to have vinyl laid on the floor. However, Mark from A 2 Z Flooring suggested polyflor tiles with grouting strips inbetween, which would be more hard wearing than vinyl (and also looks much better!) Mark was very helpful in suggesting the colour and the layout of the tiles. I was happy with the quotation and arranged for the floor to be laid. Mark duly arrived on the agreed date and time to screed the floor and, the following morning, he and his wife, who works with him, returned to lay the tiles. I am delighted with the finished result. Mark and his wife took a great deal of care and trouble in laying the tiles and grouting strips. They were very professional in their approach from the quotation stage right through to completion and are courteous, efficient and very pleasant to deal with. They also supply and fit carpeting so I shall definitely contact them again when I decide to get new carpets.
S.P.A.
Posted on 26/11/2014
, work completed 26/11/2014
Recommended
Which? Local Review
Mark is honest and friendly and laid the flooring for our new bathroom/toilet just before Xmas so our bathroom was completed before the holiday period. His work is competitively priced, efficient and of a high standard and we would not hesitate to use him again.
SW100
Posted on 16/01/2014
, work completed 16/01/2014
Recommended