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Endorsed by Which? Trusted Traders

A C Puddle

Profile thumb e h mosello 52in white grey with 16in chollerton gas black nickel cmyk print lights
4.9

56 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 09:00–16:00
  • Sunday - Closed
See customer reviews & leave a review

About

Welcome to A C Puddle Fireplaces, Fires, Stoves & Central Heating in Torfaen, Wales
We supply and fit both electric and gas fires and stoves and fire surrounds. Why not have a look at our selection of fireplaces on the following pages just to give you a taster of what is on display at our showroom. Every customer has their own idea what they would like as a fireplace.

As we say every customer is different, so it is quite likely that your purchase is unique to you as there is 1000’s of combinations to choose from. We are here to help you make your purchase a pleasant experience, avoiding any potential pitfalls along the way we will use our experience and knowledge into guiding you towards your dream fireplace. We can ‘supply only’ or ‘supply and install’ using our own GAS SAFE REGISTERED installers.

To get the ball rolling, we offer FREE SURVEYS in our area or you may want to visit our showroom first.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating

  • Gas installers

    • Gas Fires

  • Fireplace and stove installers

    • Electric Fires

  • More Services

    • power flushing

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
56 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Top Quality Install!
Customer Service
Quality
Value
From the initial enquiry with Dale at the showroom to completion, everything has been first class. The job entailed the taking out of an existing fireplace and re installing a new Limestone Fireplace and Paragon Edge gas stove. After a site visit, a a cost agreed and dates given for the work. The Engineers who did the install were punctual, friendly and very neat and tidy. After completion, advice given about sealing the fireplace, also gas fire operation. All in all we are very pleased and are glad we contacted A C Puddle!! We Recommend!!
Dave in New Tredegar Posted on 30/09/2020 , work completed 25/09/2020
Recommended
Professional and thorough
Customer Service
Quality
Value
Old open gas fire taken out and new Kinder enclosed gas fire fitted into space, including new stone surrounds. New gas line also fitted outside. Work was carried out carefully, expertly and tidily, and care was taken throughout with safety aspects. Happy to recommend this company.
Customer in Monmouthshire Posted on 04/03/2020 , work completed 03/03/2020
Recommended
Totally positive experience
Customer Service
Quality
Value
All aspects of their service was outstanding. Professional Polite Reliable Standard of work Attentive paid attention to detail to ensure the installation met our requirements. Overall very impressed
Customer in Monmouthshire Posted on 04/05/2019 , work completed 18/04/2019
Recommended
Good quality
Customer Service
Quality
Value
I had an electric fire surround and mantle put in. Extremely pleased with the over all service, in office and installing. I was made to feel valued in the showroom. Work commenced on time with no mess left. Excellent service all round, thoroughly recommend!
Rosemary, Gwent Posted on 14/03/2019 , work completed 14/03/2019
Recommended
Extremely professional
Customer Service
Quality
Value
From the time I chose the product to installation, the customer care was exceptional. They showed consideration for your needs. They stated a time which they kept to. Installer clean and dealt with detail.
Valma, Gwent Posted on 01/03/2019 , work completed 01/03/2019
Recommended
Professional and very efficient
Customer Service
Quality
Value
Puddle took out the existing fire and heater, replacing it with a new Gazco Logic HE Balanced Flue Fire and heater. The work was carried out on time and in a very efficient manner. The fitter was extremely clean and tidy, leaving no mess after the job. He explained how to use the fire in detail. Very impressed with Puddle and, would have no hesitation in recommending them to friends and family.
Kevin, Gwent Posted on 28/02/2019 , work completed 28/02/2019
Recommended
Prompt and professional
Customer Service
Quality
Value
Friendly but professional service. Engineer arrived on time. Efficiently fitted two radiators in lounge area. The engineer made very effort to keep any mess to a minimum. We were very pleased. All round good service. This is the second time we have used Puddle's.
Julie, Gwent Posted on 27/02/2019 , work completed 27/02/2019
Recommended
Prompt and professional
Customer Service
Quality
Value
Installed new boiler. Cleared all old materials and explained workings of new boiler left site very clean, did a good job with no fuss.
Ken, Gwent Posted on 08/02/2019 , work completed 08/02/2019
Recommended
Supply & install Riva 2500 Ellingham Cast Iron Fireplace
Customer Service
Quality
Value
We had been looking for an appropriate cast iron fireplace for our cottage. So much choice & specifications to deal with we decided to visit Puddles in Pontypool. From the minute we entered the showroom we were given undivided attention of which fireplaces would be suitable to our specification. 1st class service & attention to detail. Im sure the aftercare service will be excellent if we ever need to contact Puddles for help & advice. We will never go anywhere. Puddles is now our go to for all our gas fire requirements. Very impressed & 1st class service. They know their stuff & will take the pressure off you.
Customer in Newport Posted on 31/01/2019 , work completed 31/01/2019
Recommended
Quoting & fitting.
Customer Service
Quality
Value
From the outset the company was very professional, from the quoting stage to the final fitting. Very clean & no mess at all.
Robert, Gwent Posted on 30/01/2019 , work completed 30/01/2019
Recommended
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Have a question?

0117 456 6032
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

0117 456 6032
Mon–Fri: 9:00–17:00
Standard network rate.