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Trusted Traders

A C Puddle

Logo on white
Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 09:00–16:00
  • Sunday - Closed
Profile thumb puddle logo

4.9

42 Reviews

About

Welcome to A C Puddle Fireplaces, Fires, Stoves & Central Heating in Torfaen, Wales
We supply and fit both electric and gas fires and stoves and fire surrounds. Why not have a look at our selection of fireplaces on the following pages just to give you a taster of what is on display at our showroom. Every customer has their own idea what they would like as a fireplace.

As we say every customer is different, so it is quite likely that your purchase is unique to you as there is 1000’s of combinations to choose from. We are here to help you make your purchase a pleasant experience, avoiding any potential pitfalls along the way we will use our experience and knowledge into guiding you towards your dream fireplace. We can ‘supply only’ or ‘supply and install’ using our own GAS SAFE REGISTERED installers.

To get the ball rolling, we offer FREE SURVEYS in our area or you may want to visit our showroom first.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Gas installers

  • Fireplace and stove installers

  • More Services

    • power flushing

Customer reviews

Reviews summary

4.9
42 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Professional but friendly advice, support and effective installation
Customer Service
Quality
Value
Advised on suitable replacement fires. Courteous service and comprehensive home visit to ensure that the suggested fire was right for us. Kept exactly to delivery and installation dates. Fire installed in a day as promised, professional installation service with no issues about outside sourcing of a Welsh Slate hearth which was very heavy. Explained controls and stayed to make sure that the fire was operating correctly. The installer was very efficient, collecting rubbish as he went along, used Gazco check-sheets and explained all safety checks. Ensured that disruption was kept to a minimum and cleaned up very well leaving us to put back the ornaments and apply sealing oil to our new hearth. Very pleased with quality and value. Will contact installer when the first service is due. The fire itself looks very modern and is giving out lots of heat. The remote controller is very useful, saving lots of bending to light and control the fire.
Richard Barrett24/10/2018
Professional attitude
Customer Service
Quality
Value
Fitting on a fire surround was completed neatly and professionally. The fitter kept the work area contained and clean, dust covers were used throughout to minimise dust. Mark, our fitter finished the job to a very high standard. Excellent service. Quotes and budget discussed fully and confirmed before fitting.
Eira Wyn, Mid Glamorgan17/10/2018
Great service
Customer Service
Quality
Value
Really pleased with the workmanship when installing and fitting new gas fire and surround. Would use them again and recommend to friends.
Patricia, Gwent12/10/2018
Prompt and professional.
Customer Service
Quality
Value
Would not hesitate to recommend to friends and family. Highly professional, courteous, efficient and clean workers. Excellent product, really enhances the sitting room. Thank you!
Trish, Gwent04/10/2018
Professional service
Customer Service
Quality
Value
Excellent workmanship installing new electric stove & fireplace. Clean, tidy and very helpful installer.
Sarah, Gwent30/08/2018
First class job with a super finish
Customer Service
Quality
Value
They installed a fireplace for us and from the visit to the showroom to the installation the work was carried out to a very high standard.I feel they went the extra mile and the whole team are a credit to the company,the fireplace sits beautifully in our room and will grace the room for years to come.
ralph lord30/06/2018
Professional
Customer Service
Quality
Value
Fitted fireplace. Did an amazing job very courteous & professional.
Mona, Gwent24/06/2018
Prompt and professional
Customer Service
Quality
Value
They fitted a fireplace and electrical fire and were very helpful and friendly throughout from choosing the fireplace in the showroom to it being fitted today, which is an excellent job.
Patricia, Gwent18/06/2018
Excellent service
Customer Service
Quality
Value
Went to their showroom - this really helped me as I'm not good at imagining how things will look just from pictures. Friendly, helpful and knowledgeable advice received with no pressure to buy. Home visit to measure up - punctual and professional. Gas fire, hearth and surround fitted, old fitments removed for disposal. The person who fitted it had a pleasant manner, I felt comfortable with him. Punctual, professional, clean & tidy - very happy with the finished product. Really impressed with the service from this family company from start to finish.
TracyM11/06/2018
My review
Customer Service
Quality
Value
Brilliant job. excellent.
Anne, Gwent10/05/2018