We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by

Which

?

Trusted Traders

A C Puddle

Logo on white
Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 09:00–16:00
  • Sunday - Closed
Profile thumb puddle logo

4.9

54 Reviews

About

Welcome to A C Puddle Fireplaces, Fires, Stoves & Central Heating in Torfaen, Wales
We supply and fit both electric and gas fires and stoves and fire surrounds. Why not have a look at our selection of fireplaces on the following pages just to give you a taster of what is on display at our showroom. Every customer has their own idea what they would like as a fireplace.

As we say every customer is different, so it is quite likely that your purchase is unique to you as there is 1000’s of combinations to choose from. We are here to help you make your purchase a pleasant experience, avoiding any potential pitfalls along the way we will use our experience and knowledge into guiding you towards your dream fireplace. We can ‘supply only’ or ‘supply and install’ using our own GAS SAFE REGISTERED installers.

To get the ball rolling, we offer FREE SURVEYS in our area or you may want to visit our showroom first.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Gas installers

    • Gas Fires
  • Fireplace and stove installers

    • Electric Fires
  • More Services

    • power flushing

Customer reviews

4.9
54 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Totally positive experience
Customer Service
Quality
Value
All aspects of their service was outstanding. Professional Polite Reliable Standard of work Attentive paid attention to detail to ensure the installation met our requirements. Overall very impressed
Customer in Monmouthshire04/05/2019
Good quality
Customer Service
Quality
Value
I had an electric fire surround and mantle put in. Extremely pleased with the over all service, in office and installing. I was made to feel valued in the showroom. Work commenced on time with no mess left. Excellent service all round, thoroughly recommend!
Rosemary, Gwent14/03/2019
Extremely professional
Customer Service
Quality
Value
From the time I chose the product to installation, the customer care was exceptional. They showed consideration for your needs. They stated a time which they kept to. Installer clean and dealt with detail.
Valma, Gwent01/03/2019
Professional and very efficient
Customer Service
Quality
Value
Puddle took out the existing fire and heater, replacing it with a new Gazco Logic HE Balanced Flue Fire and heater. The work was carried out on time and in a very efficient manner. The fitter was extremely clean and tidy, leaving no mess after the job. He explained how to use the fire in detail. Very impressed with Puddle and, would have no hesitation in recommending them to friends and family.
Kevin, Gwent28/02/2019
Prompt and professional
Customer Service
Quality
Value
Friendly but professional service. Engineer arrived on time. Efficiently fitted two radiators in lounge area. The engineer made very effort to keep any mess to a minimum. We were very pleased. All round good service. This is the second time we have used Puddle's.
Julie, Gwent27/02/2019
Prompt and professional
Customer Service
Quality
Value
Installed new boiler. Cleared all old materials and explained workings of new boiler left site very clean, did a good job with no fuss.
Ken, Gwent08/02/2019
Supply & install Riva 2500 Ellingham Cast Iron Fireplace
Customer Service
Quality
Value
We had been looking for an appropriate cast iron fireplace for our cottage. So much choice & specifications to deal with we decided to visit Puddles in Pontypool. From the minute we entered the showroom we were given undivided attention of which fireplaces would be suitable to our specification. 1st class service & attention to detail. Im sure the aftercare service will be excellent if we ever need to contact Puddles for help & advice. We will never go anywhere. Puddles is now our go to for all our gas fire requirements. Very impressed & 1st class service. They know their stuff & will take the pressure off you.
Customer in Newport31/01/2019
Quoting & fitting.
Customer Service
Quality
Value
From the outset the company was very professional, from the quoting stage to the final fitting. Very clean & no mess at all.
Robert, Gwent30/01/2019
Brilliant job.
Customer Service
Quality
Value
Very helpful company to deal with. Neat and tidy installation and helpful follow up. Would highly recommend them.
Sandra, Gwent24/01/2019
Prompt/efficient/knowledgeable
Customer Service
Quality
Value
Extremely professional gentleman. Came on time, knew every aspect of the job & were dedicated to doing a first class job.
Margaret, Gwent26/11/2018