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Trusted Traders

A J Removal Services

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4.9

66 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Mar 2020

About

We are a quality driven removals company based in Bedfordshire and serving the southeast for collections and the whole of uk and Europe for deliveries. We also offer full domestic and overseas packing services, archive storage, household and commercial storage, self storage and heavy item and piano movements. We are also members of the British Association of Removers, and as such work to a code of conduct and standards. Please see our reviews at reference line.com

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
66 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Used twice in 8 months - excellent service
Customer Service
Quality
Value
We have now used AJ Removals twice in 8 months and would highly recommend them. Professional service, good price and good online system to secure the booking. Both crews that we had were friendly, hard working and nothing too much trouble. Excellent service
Customer in Cambridgeshire Posted on 17/04/2021 , work completed 12/04/2021
The trader replied (on 21/04/2021)
Thank you for your kind words. I am pleased you were happy with both of your moves, as a small business we rely on recommendations and therefore always try and provide the best service we can. I will pass on your comments to all the team. Andy
Glad I chose A J Removal Services
Customer Service
Quality
Value
We moved house during lockdown, not an easy thing to do. To be honest A J Removal Services were not our first choice of company, as they were the priciest - but they were the only company who was free on our given date, so we ended up hiring them. Very friendly staff, extremely helpful, very good communication throughout, and Covid distancing rules were observed. Absolutely professional. Our overfilled 4-bedroom house was packed up in not much more than 3 hours. What was even more impressive was the unloading at our destination. Through no fault of our own we found that access to the new property was delayed considerably, so that we were almost certainly facing additional charges due to running over the 6pm deadline. Amazingly, another team, who had obviously finished another job nearby, quickly got recruited to us. The teams did an amazing job and not only finished the unloading in 2 hours, thus avoiding running into overtime, but also managed to put everything in the correct locations in the new house. They turned a very stressful situation into a breeze for us! Definitely worth every penny! I am very grateful for the concerted effort they put in on our behalf, and would definitely recommend A J Removal Services very highly.
Customer in Central Bedfordshire Posted on 05/03/2021 , work completed 19/02/2021
The trader replied (on 08/03/2021)
Thank you for your kind words. We aim to give Great service in every job we do, and I am very pleased you were happy with the service. We are a small, friendly but professional company and where ever possible the crews will always help each other out. I will pass your kind comments onto the team. Andy
Professional, friendly and competitively priced
Customer Service
Quality
Value
We used AJ removals for a full packing service to move from Biggleswade to Stamford. They were really friendly but also came across very professional and looked after our possession really well. We had a lot of stuff so the house was packed in a day and they loaded up some of the lorry the day before the move so that we could be out at lunchtime the following day. They worked so hard for us and we couldn't have done the move without them. We received quotes from three companies and they were the cheapest so I was apprehensive as to the quality of service we might get. But reading reviews they were ALL positive. We got a premium service for a very competitive price. Well done AJ Removals and thanks!!!
Customer in Central Bedfordshire Posted on 19/01/2021 , work completed 15/01/2021
The trader replied (on 08/03/2021)
I am pleased you didn't take the price as meaning you get a lesser service. We pride ourselves on our reviews and the service we give. I am glad you were happy with your move, and Thank you for your kind words, as you have found out, reviews like yours can make a difference. I will pass your comments onto the team. Kind regards, Andy
Helpful, polite, and dependable
Customer Service
Quality
Value
We used AJ Removals for our house move before Christmas during the 2020 Covid pandemic. It was a very stressful time, but Andy and the team bent over backwards to fit us in, making our move possible, and even enjoyable. We were a very last minute booking and though we may not be able to move as we needed a large amount of stuff moved, and all delivery companies were turning us down. Andy fitted us in and even stored half our stuff for us to try and reach our goal of moving pre-Christmas to stop our chain collapsing. The team were friendly, put down plastic on all our carpets, and we used their packing service too, which took all the stress out of packing. Nothing was broken or damaged, and they were conscientious and helpful, and very patient, considering our keys weren't released until 4.45!!! Highly recommended :-)
(your username) Posted on 15/01/2021 , work completed 04/01/2021
The trader replied (on 08/03/2021)
We try and make all our jobs as stress free as possible, so I am pleased you felt that way. Thank you for your kind comments, I will pass them onto the team. Kind regards, Andy
Outstanding service from AJ removals, I wouldn't hesitate to recommend them
Customer Service
Quality
Value
The service given to us from AJ removals from initial chat through to the actual removal day was outstanding. The 4 man crew were courteous, professional and clearly enjoyed working together and the office staff were efficient and understanding during several delays in the build-up to the completion date. They were extremely efficient in packing up the house, and never tired at the other end and the whole process was completed within a couple of hours of receiving the keys. I would recommend using AJ removals to anyone, they had the feel of a family business and the levels of customer service given by every one of their staff was just the best. We don't intend to move again quickly but if we did we wouldn't hesitate to use them again!
Kevin and Lisa Smith, in(Oundle) Posted on 04/12/2020 , work completed 18/11/2020
The trader replied (on 10/12/2020)
Thank you for your very kind words. We are a small business and we rely on reviews such as this, which is why we always try and give great service. I am pleased you were happy with your move, and I will pass your comments onto all of the team. All the best for the future, Andy
Removals
Customer Service
Quality
Value
A J Services moved furniture for me from Peterborough to a house in Folkestone and storage near Canterbury. The work was completed on time and on budget. In spite of me making last-minute changes because of the impending lockdown, including adding several items to the load, Andy and his team were efficient, adaptable and a pleasure to work with. I am happy to recommend them to anyone needing removal services.
Customer in Peterborough Posted on 04/11/2020 , work completed 03/11/2020
The trader replied (on 13/11/2020)
Thank you for your kind review, they really make a difference to us. I am pleased you were happy with the move, and I will pass on your comments to all the team. All the best, Andy
A J Removals Biggleswade
Customer Service
Quality
Value
We used A J Removals on 22nd October nothing was to much trouble all done in 3hours the same at our new address. Keith and John were a couple of stars would highly recommend A J Removals.
Customer in Central Bedfordshire Posted on 02/11/2020 , work completed 22/10/2020
The trader replied (on 06/11/2020)
I am pleased you were happy with your move. As a small business we rely on good reviews, which is why we try and provide great service from start to finish. I will pass your comments onto the team. Andy
Would recommend highly
Customer Service
Quality
Value
From first enquiring with AJ Removals they were courteous & professional. Asking for measurements & photos to ensure that certain bits of furniture would go in easily into a townhouse Price was fair and overall we would highly recommend them Andy & crew were hard working, professional and easy to get along with Very pleased with the move!
Customer in Cambridgeshire Posted on 22/10/2020 , work completed 19/10/2020
The trader replied (on 04/11/2020)
Thank you for your kind review. I am happy you were pleased with your move. We always strive to give great service, right from your first enquiry through to when we leave the job. I will pass your comments onto all the team. Andy
Very rude!
Contacted them with a view to quoting for moving two houses into one including some storage. Spoke to a lady on the phone who was very rude and had all the customer service skills of a London brick. Do yourself a favor and to go someone who cares about customer service and employs someone who does. Not impressed at all, so went elsewhere - they obviously have too much business!
Customer in Hertfordshire Posted on 30/08/2020 (Reviewer did not use service)
The trader replied (on 17/09/2020)
I was surprised to read your review. All our office staff have many years of customer service experience, and are always polite and courteous so I am sorry if you felt otherwise. Obviously I do not know the full details of your enquiry, but as a small business we strive to always give a great service from the outset. Saranne- Office Manager
Very Satisfied
Customer Service
Quality
Value
Very satisfied with our move Professional movers Friendly staff Very careful with our possessions Packing service very good Quick but safe Would highly recommend Value for money Extremely helpful and polite
Customer in Hertfordshire Posted on 17/08/2020 , work completed 06/08/2020
The trader replied (on 04/09/2020)
Thank you for your kind words. As a small business, we strive to give a great service, I am glad we delivered this and you were happy with your move. I will pass your comments onto the team. Andy