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Trusted Traders

A J Removal Services

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4.9

58 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Mar 2020

About

We are a quality driven removals company based in Bedfordshire and serving the southeast for collections and the whole of uk and Europe for deliveries. We also offer full domestic and overseas packing services, archive storage, household and commercial storage, self storage and heavy item and piano movements. We are also members of the British Association of Removers, and as such work to a code of conduct and standards. Please see our reviews at reference line.com

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services

Customer reviews

4.9
58 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Very rude!
Contacted them with a view to quoting for moving two houses into one including some storage. Spoke to a lady on the phone who was very rude and had all the customer service skills of a London brick. Do yourself a favor and to go someone who cares about customer service and employs someone who does. Not impressed at all, so went elsewhere - they obviously have too much business!
Customer in Hertfordshire Posted on 30/08/2020 (Reviewer did not use service)
The trader replied (on 17/09/2020)
I was surprised to read your review. All our office staff have many years of customer service experience, and are always polite and courteous so I am sorry if you felt otherwise. Obviously I do not know the full details of your enquiry, but as a small business we strive to always give a great service from the outset. Saranne- Office Manager
Very Satisfied
Customer Service
Quality
Value
Very satisfied with our move Professional movers Friendly staff Very careful with our possessions Packing service very good Quick but safe Would highly recommend Value for money Extremely helpful and polite
Customer in Hertfordshire Posted on 17/08/2020 , work completed 06/08/2020
The trader replied (on 04/09/2020)
Thank you for your kind words. As a small business, we strive to give a great service, I am glad we delivered this and you were happy with your move. I will pass your comments onto the team. Andy
Fast and effective
Customer Service
Quality
Value
I used AJ removals for a recent house move, they made the whole process effortless. I would use them again.
Customer in Central Bedfordshire Posted on 05/08/2020 , work completed 03/08/2020
The trader replied (on 27/08/2020)
I am pleased you were happy with your move. Thank you for your kind words, I will pass them onto the team. Andy
Fantastic Service
Customer Service
Quality
Value
AJ Removals were absolutely fantastic throughout the entire day. They were exceptionally professional and helpful...there was not anything they would not do to help us and they made our move (almost) stress-free! As we all know moving house is incredibly stressful but AJ Removals made the day so much easier and they literally did all the hard work. I would recommend them to anyone moving house if you want people who are reliable, trustworthy and professional. They will do everything to support you and make the day run smoothly so you can concentrate on all the other stresses that come on the day. Moving everything you have ever owned from one house to another will not be one of them. Thank you AJ Removals.
Phil in Cambridgeshire Posted on 11/05/2020 , work completed 14/02/2020
The trader replied (on 30/06/2020)
Thank you for your very kind words. I am pleased you were happy with the service, as a small business this is what we strive for. I will pass on your comments to the team. Andy
Removal and storage without a hitch
Customer Service
Quality
Value
AJ Removals took our furniture from Bedford into pallet box storage in September 2019. Delivery took place on 9th March 2020. The removal into store went without a hitch and when delivery took place in the North of England we were pleased to see that everything arrived in good order and there were no breakages. The wrapping and packing of the furniture and effects was thorough and clearly effective. The staff were friendly and courteous at all times and did everything they could to make the moving experience less stressful. We would recommend AJ Removals to anybody who needs a removal service.
Customer in Blackpool Posted on 14/03/2020 , work completed 09/03/2020
The trader replied (on 20/03/2020)
Thank you for your kind words, as a small business we rely on good reviews, which is why we do all we can to provide a great service. I will pass on your comments to the team. Andy
House move very good on time and pleasant. Had a lot to move .
Customer Service
Quality
Value
House move very good on time and pleasant. Moved from Barton le clay to Blunham. It all went well the lads worked hard possibly man short we had 4 men. Nothing was to much trouble for them. They took care at the other end protected and covered the carpets,re assembled beds, furniture and put items into rooms as we had labelled the boxes. All in all very good job done. I would recommend AJ Removals as a very good company.
Customer in Central Bedfordshire Posted on 25/02/2020 , work completed 24/01/2020
The trader replied (on 20/03/2020)
Thank you for your kind review, I will pass the comments onto the team. We always strive to provide the best possible service as reviews such as yours are invaluable. Andy
Great guys and great quick job done
Customer Service
Quality
Value
I was so pleased with the job these men did, we moved out of a flat on 8th floor and they were very quick, efficient and professional the whole time and so courteous and polite. I would 100% use them again as the whole experience of our move was made so much better by them and the booking process was easy too. Many thanks again guys 😊
Mr and Mrs Herbert Posted on 22/01/2020 , work completed 17/01/2020
Just what I hoped for
Customer Service
Quality
Value
Not one complaint, extra effort for care of our things, good natured and friendly. A lovely bunch altogether.
Customer in Central Bedfordshire Posted on 16/11/2019 , work completed 13/11/2019
Very good removal company
Customer Service
Quality
Value
AJ were not the cheapest of the quotes we received but for various reasons were the Company we chose. The fragile pack was done on the Friday without issue, and the 4 man crew turned up as agreed on The Monday to pack all our worldly goods in 2 large vans. The whole process was carried out efficiently and all the crew were considerate and courteous. I would recommend this Company.
Customer in Central Bedfordshire Posted on 03/11/2019 , work completed 28/10/2019
Excellent professional service received
Customer Service
Quality
Value
We used AJ Removal Services for a long-distance move between Bedfordshire and Hampshire. They were very professional from the outset and clearly explained the breakdown of potential moving costs. The team who attended were highly efficient, personable and had a 'can do' attitude. We could not have been in better hands and I would strongly recommend this removals service.
Customer in Hampshire Posted on 18/10/2019 , work completed 17/10/2019