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Endorsed by Which? Trusted Traders

A J Removal Services

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4.9

72 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

What makes our traders different?

Removals is an industry that Which? Trusted Traders has a strong focus on reducing consumer detriment in, due to the nature of it's work / audience of customers. Which? Trusted Traders carries out due diligence on all our endorsed businesses, and we want our consumers to continue to make the right choices about the companies they choose to carry out jobs, especially with removal businesses. We have a useful article to let you know exactly what you can expect from our traders, find it under the 'advice' section of our website. Did you know Which? Trusted Traders work with a number of competent persons schemes to help raise standards within the home improvement and motoring sectors. For more information please check out our relationships page.

Organisations and Awards

Mar 2020

About

We are a quality driven removals company based in Bedfordshire and serving the southeast for collections and the whole of uk and Europe for deliveries. We also offer full domestic and overseas packing services, archive storage, household and commercial storage, self storage and heavy item and piano movements. We are also members of the British Association of Removers, and as such work to a code of conduct and standards. Please see our reviews at reference line.com

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
72 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Efficient and personal service for a complex sequence of removals work
Customer Service
Quality
Value
We used A J Removals service for our recent house moves. Because we sold one house and moved into rental before buying our current house, the process involved numerous steps: first, part of the contents of the old house were packed and moved into storage, then the remainder was moved to a rental property; after a period of storage, the stored contents were safely delivered to our new property and finally the contents of rental were collected and delivered to new property. At all stages we felt we received excellent personal attention around planning and execution. Staff were courteous at all times, efficient and careful with all our belongings. Everything arrived safely despite the multiple steps requiring repeat handling.
Customer in Wiltshire Posted on 10/03/2022 , work completed 17/02/2022
The trader replied (on 11/03/2022)
Thank you for your kind words. On all our jobs, big or small, we do our very best to give great service. I'm glad we achieved this for you. I will pass your comments onto the team. I wish you all the best for the future, Andy
Fantastic Service - definitely recommend to anyone in the area
Customer Service
Quality
Value
Fantastic service from quotation to unloading the final box! The staff were friendly and always available to answer questions. On the day of moving out into storage the packers were swift and efficient without cutting corners and when it was loaded onto the lorries it was done with care and speed. Our contents were in storage for nearly 6 months and when it came out of storage it was in the same condition that it went in with no damage. The movers were courteous and worked really quickly despite the freezing cold weather - everything was moved in quickly with no damage to the contents or the house. All in all AJ's have provided a fantastic service throughout and we can't thank them enough for making this part of the home moving experience painless.
Customer in Bedford Posted on 02/12/2021 , work completed 02/12/2021
The trader replied (on 06/12/2021)
Thank you for your kind words. I am pleased you were happy with every part of your experience with us. We always strive to give the best possible service and to make your move as stress free as possible. I will pass your comments onto the team. All the best for the future, Andy
Excellent collection, storage and return
Customer Service
Quality
Value
We had all stages, from collection to storage and then return some eight months later, the service provided by the company was excellent. The removal was handled with care, and the same was said for the return of our property, and delivered to exactly where I wanted it to be. The removal team were excellent, very courteous, and very careful when they were placing the boxes in our new property. The transport was large enough to more than fit in the contents of our house and stored in containers at their unit. All the boxes and the enclosed items were in perfect order and obviously handled with care when being offloaded originally into the containers. Very punctual and kept fully informed at all stages. In short the best I can say is that we would certainly without hesitation be using AJ Removals again should we need to.
Customer in Hertfordshire Posted on 26/10/2021 , work completed 15/10/2021
The trader replied (on 01/11/2021)
Thank you for your kind words. We pride ourselves on giving great service, so I am pleased these standards are continuously being met. I will pass your comments on to the team. All the best in your new home, Andy
Great Work
Customer Service
Quality
Value
Found this company via a local piano company. A. J. Removals turned out to be very professional and efficient, from the office staff to the crew who collected and delivered the item. Just like to mention that this company is very up to date with invoicing, all done via email, great system. Thank you for a great job A. J. Removals.
Customer in Hertfordshire Posted on 19/10/2021 , work completed 07/10/2021
The trader replied (on 22/10/2021)
Thank you for your kind words. I am glad you were happy with the move. We aim to provide a great service however big or small the job, thank you for the feedback regarding the paperwork, it saves a lot of time and saves printing off reams of paper. I will pass your comments onto the team. Kind regards, Andy
Excellent service
Customer Service
Quality
Value
One day house move from Cambridge to Hitchin, booked at short notice having been let down elsewhere! Andrew and his team were excellent from the first point of contact. A competitively priced quote and a straightforward booking process, everything was clearly explained. On the day, the 3 of them were excellent, loading and unpacking our staff, efficiently with care, there was nothing lost, damaged or broken at all and all finished at a decent time. If we are moving again we wouldn't hesitate to use them again and will happily recommend them to anyone who asks.
Customer in Cambridgeshire Posted on 27/08/2021 , work completed 25/08/2021
The trader replied (on 03/09/2021)
Thank you for your kind review. As a small business, it is important to us to give great service and make your move as easy and stress free as possible, right from the very first contact with us. I am pleased you were happy with your move, and I will pass your comments onto the team. All the best. Andy
Excellent service
Customer Service
Quality
Value
We used AJ Removal Services for our move from Bedfordshire to Cambridgeshire in July 2021. We were very impressed with the service, both before the day of the move and during. The office staff were very responsive and the team carrying out the removal were excellent all day. Thank you.
Graham in Cambridgeshire Posted on 01/08/2021 , work completed 23/07/2021
The trader replied (on 03/08/2021)
Thank you for your kind words. I am pleased you were happy with the service we gave, we aim to provide a high standard from your very first enquiry, right through to the end of your move. I will pass your comments onto all of the team. All the best for the Future, Andy
Used twice in 8 months - excellent service
Customer Service
Quality
Value
We have now used AJ Removals twice in 8 months and would highly recommend them. Professional service, good price and good online system to secure the booking. Both crews that we had were friendly, hard working and nothing too much trouble. Excellent service
Customer in Cambridgeshire Posted on 17/04/2021 , work completed 12/04/2021
The trader replied (on 21/04/2021)
Thank you for your kind words. I am pleased you were happy with both of your moves, as a small business we rely on recommendations and therefore always try and provide the best service we can. I will pass on your comments to all the team. Andy
Glad I chose A J Removal Services
Customer Service
Quality
Value
We moved house during lockdown, not an easy thing to do. To be honest A J Removal Services were not our first choice of company, as they were the priciest - but they were the only company who was free on our given date, so we ended up hiring them. Very friendly staff, extremely helpful, very good communication throughout, and Covid distancing rules were observed. Absolutely professional. Our overfilled 4-bedroom house was packed up in not much more than 3 hours. What was even more impressive was the unloading at our destination. Through no fault of our own we found that access to the new property was delayed considerably, so that we were almost certainly facing additional charges due to running over the 6pm deadline. Amazingly, another team, who had obviously finished another job nearby, quickly got recruited to us. The teams did an amazing job and not only finished the unloading in 2 hours, thus avoiding running into overtime, but also managed to put everything in the correct locations in the new house. They turned a very stressful situation into a breeze for us! Definitely worth every penny! I am very grateful for the concerted effort they put in on our behalf, and would definitely recommend A J Removal Services very highly.
Customer in Central Bedfordshire Posted on 05/03/2021 , work completed 19/02/2021
The trader replied (on 08/03/2021)
Thank you for your kind words. We aim to give Great service in every job we do, and I am very pleased you were happy with the service. We are a small, friendly but professional company and where ever possible the crews will always help each other out. I will pass your kind comments onto the team. Andy
Professional, friendly and competitively priced
Customer Service
Quality
Value
We used AJ removals for a full packing service to move from Biggleswade to Stamford. They were really friendly but also came across very professional and looked after our possession really well. We had a lot of stuff so the house was packed in a day and they loaded up some of the lorry the day before the move so that we could be out at lunchtime the following day. They worked so hard for us and we couldn't have done the move without them. We received quotes from three companies and they were the cheapest so I was apprehensive as to the quality of service we might get. But reading reviews they were ALL positive. We got a premium service for a very competitive price. Well done AJ Removals and thanks!!!
Customer in Central Bedfordshire Posted on 19/01/2021 , work completed 15/01/2021
The trader replied (on 08/03/2021)
I am pleased you didn't take the price as meaning you get a lesser service. We pride ourselves on our reviews and the service we give. I am glad you were happy with your move, and Thank you for your kind words, as you have found out, reviews like yours can make a difference. I will pass your comments onto the team. Kind regards, Andy
Helpful, polite, and dependable
Customer Service
Quality
Value
We used AJ Removals for our house move before Christmas during the 2020 Covid pandemic. It was a very stressful time, but Andy and the team bent over backwards to fit us in, making our move possible, and even enjoyable. We were a very last minute booking and though we may not be able to move as we needed a large amount of stuff moved, and all delivery companies were turning us down. Andy fitted us in and even stored half our stuff for us to try and reach our goal of moving pre-Christmas to stop our chain collapsing. The team were friendly, put down plastic on all our carpets, and we used their packing service too, which took all the stress out of packing. Nothing was broken or damaged, and they were conscientious and helpful, and very patient, considering our keys weren't released until 4.45!!! Highly recommended :-)
(your username) Posted on 15/01/2021 , work completed 04/01/2021
The trader replied (on 08/03/2021)
We try and make all our jobs as stress free as possible, so I am pleased you felt that way. Thank you for your kind comments, I will pass them onto the team. Kind regards, Andy