Abbey Windows did a wonderful job replacing our front door. Very professional and friendly service - no hesitation in strongly recommending them.

I chose Abbey to replace windows, a patio door and my front door after reading the Trusted Trader reviews. Unfortunately my experience was not as hoped. The work was originally carried out on 23 April but there was one broken pane, one missing pane (which the fitter boarded up) and two bars the wrong size. Abbey originally proposed 10 May to rectify the work but then realised that they needed further measurements. After a bit of to-ing and fro-ing, the fitter attended on 15 May to take the measurements but he got them wrong and had to come back on 24 May to measure again (an hour later than the scheduled slot). A date of 28 June was set to complete the works (availability seemed to be an issue) but, when the fitter attended, he only replaced the missing bars. They replaced the broken/missing panes on 5 July (3 hours after the scheduled time) but one of the bars to the new pane was the wrong size so they had to come back on 22 July to fit (they were on time for this one). I asked for a gesture of goodwill in view of the time it took them to rectify the errors and they offered me some vouchers. I am still waiting, even though they have written to me twice since they completed the work. Edit: 06/09/2019 Abby has now been in touch with me and offered a settlement. I am happy with the result.

I found the whole experience with abbey windows completely professional. From initial consultation to the installation was a pleasure and the finish looks fantastic.