One new sash window and replacement door
The installer arrived as requested, first thing, and went about his business in a very friendly and efficient manner. The two items came exactly as described and after some fettling when in perfectly. Overall, Abbey windows were very easy to deal with during the whole process from sales, through survey to installation.
Customer in Berkshire
Posted on 14/03/2024
, work completed 08/03/2024
Recommended
Great and fabulous job
Couldn't have asked for a better company than Abbey Windows, I am currently constructing a new 3 bed dwelling, The whole experience from the point of sale to the installation has been excellent, had all the windows and doors and 2 sets of French doors. The fitters were fantastic and very quick they were finished earlier than scheduled. Would definitely recommend Abbey Windows for Price, Service and the Installation.
Customer in Berkshire
Posted on 01/03/2024
, work completed 27/02/2024
Recommended
Replacement of backdoor and lintel
The installers did a great job of installing a new backdoor taking out the old wooden lintel replacing it with a concrete one. Also, setting the door back so its flush with the wall and the floor, unlike the old door. All neatly finished with trim. Very pleased with the whole process and result.
Customer in Berkshire
Posted on 27/02/2024
, work completed 23/02/2024
Recommended
Gable End Window
Abbey Windows have been fantastic. I needed a bespoke gable end window designed, manufactured and fitted and they've been great to work with. The price was the best by an awful long way, there was no pressure selling and the team was really helpful when I wanted a particular glass used so that it would match my patio doors below it so I placed the order. The man who came and surveyed really knew what he was talking about so when he suggested we do it slightly differently to my original plan I trusted that he knew best. The window was then installed way ahead of schedule and looks so smart. I'm absolutely delighted with it. Abbey Windows have ticked every box - price, service and quality. Thank you so much!
Customer in Hampshire
Posted on 16/02/2024
, work completed 14/02/2024
Recommended
Bifold doors
We had shopped around for bifolds to replace our sliding patio doors for some time and Abbey came back with an extremely competitive quote. The survey was thorough and revealed some structural work was necessary and Abbey again offered good value when the quote had to be revised. We visited the showroom to finalise fittings and finish. Nothing beats seeing door furniture and finishing colours in person. Although there was a relatively long, 12 week lead time for installation, the work was done efficiently and expertly by Abbey's team. They replaced the lintel and installed 3 panel bifold doors in just under 6 hours with minimal disruption, leaving the site clean and tidy with just some external render to repaint. Can't fault their customer service and aftercare. Thank you Abbey.
Customer in Berkshire
Posted on 19/12/2023
, work completed 18/12/2023
Recommended
Not great service
We went with abbey windows to replace all the single glazed windows in our home, the front door and the back and garage door as well as bifold doors put in. The initial sales pitch, the which trusted traders and the lack of someone trying to push us to “commit now for a discount” appealed to us. We were told it would be 12 weeks once we had paid the deposit/ had the initial engineer visit, unfortunately it was almost a whole year before everything was completed to a minimal standard. when they sent the original fitters they didn’t tell me the day so I had to be told by our builders they were there! At the time of installation, we were having various work done on the house so we asked for one room to be completed at a time so the plaster in other rooms could dry out but they just took all windows out and left them open for the day. After installation we found : some wobbly (!) windows, vents that didn’t work, the brickwork around the bifold doors was a mess, the sealant used was terrible and not appropriate and half the plastic was falling off. The mess was horrific, and the inside was not completed (holes and gaps, not sealed etc). Finally some of the windows were installed upside down and in trying to fix it (we had about 3 callbacks) the installers then ruining various bits of plastic even further. Eventually an engineer rather than installer came and sorted it all out but the tiny cracks and stains have really dampened our outlook on our new house and new windows.
Customer in Berkshire
Posted on 03/12/2023
, work completed 01/09/2023
Great work again
I recently moved so I had an old conservatory replaced. I went back to Abbey Windows as they did a great job previously installing an modern conservatory at the back of our old house. The replacement is very stylish and I am delighted with it. I am very happy with it and the service from Abbey Windows - I would definitely recommend them.
Customer in Berkshire
Posted on 14/11/2023
, work completed 23/10/2023
Recommended
Highly professional
Fitted front door clean job and was worried because it is very old house but abbey carried out work very professionally.
Customer in Berkshire
Posted on 13/11/2023
, work completed 08/11/2023
Recommended
The Product and Workmanship exceeded our expectations
We had a number of windows, a pair of french doors and the back door replaced. We are delighted with the quality of the installed product and with the workmanship of the installers. Their guys were also exceedingly pleasant, helpful and punctual.
Customer in Berkshire
Posted on 13/11/2023
, work completed 11/11/2023
Recommended
Highly recommend
Can’t recommend Abbey Windows and their builder Gary highly enough. The finished product was everything I wanted and more. They arranged everything, always kept me updated and nothing was too much trouble. I will definitely use them again in the future.
Customer in Hampshire
Posted on 06/11/2023
, work completed 06/09/2021
Recommended
Reliable Builder
I moved to UK 3 years ago and bought a new build a few months after we arrived. We picked Abbey Windows to build our extension though the price is higher than other quotes, the reason is because the salesman is very professional and give us more insight/advice than the others. We also check their comment in the internet and they do obtain a good scores. Indeed, I was more impressed by the builder with his close follow-up and detailed explanation of the project. This is very important as we are new comer to this country and the project is kind of new and big to us. However, the builder ease my nervous. Frankly speaking, we found some flaws on the french door after installation. It was replaced by the company after we had tele-conversation with the project manager. Timeline is ok with a few days delay, I think this is acceptable. In sum, I do satisfy with the Abbey and think we did make a right choice.
Customer in Berkshire
Posted on 06/11/2023
, work completed 16/04/2022
Recommended
Great work
Great experience from start to finish. From Chris coming round to survey to fitting. Survey was very thorough. Rob and Jack were are fitters they were on time, worked hard and were very tidy. Told us all the way what they were doing and when. Gave us a realistic time frame but did it quicker. Very pleased with all the team.
Customer in Berkshire
Posted on 02/11/2023
, work completed 01/11/2023
Recommended
Really great job by Abbey windows
I was really impressed by the quality of workmanship displayed on the window installation carried out by the Abbey team. Absolutely first class and impressive attention to detail. Abbey were easy to communicate with and the whole work package from survey to completion of installation was carried out smoothly and professionally. Very happy and would not hesitate to use Abbey again
Customer in Berkshire
Posted on 01/11/2023
, work completed 20/10/2023
Recommended
New Windows
I've used Abbey Windows a couple of times now and been very pleased with the results. From the first call to the fitting there were no problems. Very helpful with fitting and installation.
Customer in Berkshire
Posted on 11/10/2023
, work completed 10/10/2023
Recommended
Excellent customer service throughout each stage from sales to completion.
I have had a lot of work completed on my house over past year by Abbey Windows, from all doors and windows being replaced to a new conservatory in past week. I can not fault any part of the process to ensure a smooth completion. Rob in sales has been absolutely fantastic as have the team over the phone to the fitters who completed the work. Chris and Mike put together my new conservatory last week. They were excellent in informing me of timescales throughout and what they would be doing each day. Advised me what time they would arrive in the morning. They ensured all rubbish removed from my garden, cleaning up along the way. Before they finished on the last day they ensured I was happy in what they had achieved. I can say the work was completed to a high standard. Would highly recommend Abbey Windows.
Susan in Berkshire
Posted on 24/05/2023
, work completed 19/05/2023
Recommended
Conservatory Building work
Ashley and Adrian both helped me to get the project started and completed accurately on time, my completed conservatory is a perfectly finished product with high quality craftsmanship. My neighbours are astonished by the latest design,quality of the conservatory construction, It totally transformed the look of my house in a very impressive way.. Adrian greatly supported my entire conservatory project by fulfilling modifications,ad hoc requests and following up with a work plan accurately without missing provided planned dates.. I will 100% recommend Abbey windows for any extensions/conservatory works as I am very happy with the finished product and looking forward to going with the same company for my future extension projects!
Customer in Berkshire
Posted on 04/11/2022
, work completed 04/11/2022
Recommended
Highly professional - fantastic result
Huge thank you to Rob and Jack who have installed new windows and doors at our home. Highly recommend the service we have received. Not only have Rob and Jack been extremely professional throughout. They respected our home and completed all works on time and to a very high standard that exceeded our expectations. Thank you for the time taken to carefully do the installation with no impact or damage to our home. The results are transformative. For the next phase we will be asking for Rob and Jack to do the work. It's so refreshing to meet people who take huge pride in their work.
Customer in Buckinghamshire
Posted on 21/10/2022
, work completed 21/10/2022
Recommended
Beautiful extension garden room
We are so pleased with our extension the quality of workmanship cannot be faulted, everybody from Abbey has been a pleasure to deal with, we love going into our new space to relax, and can definitely recommend them
Customer in Berkshire
Posted on 17/10/2022
, work completed 10/10/2022
Recommended
First Class workmanship & Fast
We have had our doors and windows from Abbey Windows (Reading) fitted by Rob &Jack, these lads are first class workman .They are very polite and let you know how everything works once they have fitted them. They work very Fast and clean up behind themselves , all in all they are a first class team,would use them again for sure. Alan parker Tilehurst.
Customer in Berkshire
Posted on 27/09/2022
, work completed 27/09/2022
Recommended
Trusted trader and transformative work
We chose Abbey as a Which? Trusted Trader and they lived up to their reputation throughout a multi-faceted job. Unlike a competitor who quoted £32K and dropped to 16K when we said no - cementing their status as rip-off merchants - Abbey's Salesperson, Neil, had a refreshing attitude of a fair, set price for the job. He thoroughly listened to our needs, explained the products, and suggested solutions to potential problems. As my wife is disabled with rheumatoid arthritis, Neil took care to ensure she could open, close and lock the doors and windows during our later showroom visit. The surveyors who visited were professional, highlighting areas needing care, such as wood cladding and electric wires, and even sorted out the replacement cat flap in a large patio door. Most praise, though, goes to Abbey's ever-friendly fitter, Peter. From the moment he arrived at 8am on day 1, he barely stopped working over the next 5 days despite sweltering conditions. Our job included removing two large wall sections for new roof-to-floor windows, and new French doors. He also had to negotiate a botch job by previous owners which left a sizeable gap and a view of the roof above our old patio doors. Window fitting is a skill involving large amounts of making good afterwards. Peter's rendering, plastering, pointing, and commitment to finding solutions were second to none, and no request or question was too much trouble. We're delighted. Abbey's all-round approach has transformed the house.
Customer in Hampshire
Posted on 03/08/2022
, work completed 16/07/2022
Recommended
Do not use this company,
A litany of failings which resulted in a year of stress. Wanted and paid a premium for a summer installation ended up with on winter. Appalling communication. Ignored their own asbestos test and started work. Work not completed the way we wanted it. Shoddy workmanship, damage to personal effects. Personal items moved from under sheeting for no good reason. Asked for reasonable discount given the huge list of issues and told they don’t give money off. Now being held to ransom for our FENSA certificate and guarantees on work that we aren’t sure has been done to a sufficient standard.
Customer in Berkshire
Posted on 26/07/2022
, work completed 28/06/2022
Beautiful Abbey Conservatory
Abbey Windows built a conservatory for us in our previous property, we liked it so much we got them to build one on our new house. Great service. Highly recommend.
Customer in
Posted on 26/06/2022
, work completed 15/03/2022
Recommended
Very poor experience, would not recommend.
We have had a very poor experience with Abbey Windows, Reading. From first installation it took four months for them to complete and rectify the work (we had paid a large deposit three months prior to installation). In negotiating our final balance, following our complaints, we were told that if we didn't pay the full balance within twenty four hours, we would be at risk of invalidating a warranty and they copied a debt collection company into the email. To put this into context the final work was only complete on the twenty fifth of March this year, and we ourselves contacted them on the twenty eighth of March ( the following working day) to negotiate paying the final balance. We would not recommend this company at all. They have put us through an incredible amount of stress. I would not wish our experience on anyone else.
Customer in Oxfordshire
Posted on 29/03/2022
, work completed 25/03/2022
New front door and cladding.
New front door and cladding. Delighted with the front door. Excellent quality and fitted by craftsmen. I have decided to use Abbey Windows to replace my conservatory roof on the strength of this.
Jeremy in Wokingham
Posted on 04/02/2022
, work completed 06/01/2022
Recommended
New Bespoke conservatory soffits and gutters
We were pleased to find such a pleasant set of colleagues working for Abbey Windows. Everyone exhibited a high level of diligence and competence. At the end of the day they all left the site in an excellent state of tidiness ready for the next day. We are very pleased with the finished product of a new bespoke conservatory together with soffits and deep gutters throughout the ground floor level
Customer in Wokingham
Posted on 18/06/2021
, work completed 17/06/2021
Recommended
Replace 4 upstairs windows - one landing, one bathroom and two bedrooms
Excellent job done by Christian and Adrian. Arrived on time, took time to understand access and working space before launching in. Worked non stop until job was finished. We are delighted with the end result and very impressed by the clean up at the end. Will definitely recommend Abbey Windows.
Customer in Wokingham
Posted on 06/03/2021
, work completed 03/03/2021
Recommended
Great purchase experience and excellent standard of work
I am extremely pleased with the purchase experience and standard of work completed by Abbey Windows. I was particularly impressed by the installers on the day who epitomized the whole experience with their friendly, hard working and attentive approach. Overall, extremely happy with the end result and would highly recommend.
Customer in Reading
Posted on 26/02/2021
, work completed 25/02/2021
Recommended
New conservatory roof by Abbey Windows
Abbey Windows replaced our conservatory roof this week. We are very pleased with the result - replacing old, leaking polycarbonate roofing with new UV glass has breathed new life into the room. Chris in the sales team was very helpful and the fitters, headed by Steve, did a superb job, turning it round in a few days. We would not hesitate to recommend this service.
Customer in Reading
Posted on 18/02/2021
, work completed 17/02/2021
Recommended
Conservatory to garden room
We had originally wanted to change the roof on our 15year old conservatory as much too hot in the summer and freezing in the winter, but having seen the garden rooms in the showroom decided it was a false economy. We are so glad we chose abbey to do the conversion, we now have a state of the art room that we have used even before it was fully completed...exceptionally high quality, the finish superb. The team at the abbey were extremely good with their communication between the tradesmen. Shane and Luc (the fitters) were so friendly and worked very hard to get everything just so for us as it wasn’t an easy build..everything clean and tidy at the end of the day, just couldn’t fault any of the people involved with our build, everyone turned up when they said they would, just exceptional. I wish I could share the photos we have.
Customer in Windsor and Maidenhead
Posted on 04/02/2021
, work completed 11/08/2020
Recommended
New extension at rear
We found abbey windows to be professional , friendly & helpful. From Neil in sales to the surveyors, to the building contractors Gary & team, Adam & Mattie all did a great job of our installation as did all other trades. Nothing was too much trouble. We are extremely delighted with the quality and design of our new extension. We would highly recommend abbey windows as we can honestly say that they have exceeded our expectations Our thanks go to all the team at abbey windows Regards,
Peter & Val Carroll
Posted on 27/01/2021
, work completed 25/01/2021
Recommended
Great Windows, great installation.
My thanks to Christian and Adrian of Abbey Windows who installed my new windows on Friday. Great work, professionally carried out with a minimum of fuss and disruption. All left clean and tidy at the end. Thanks again.
Peter in West Berkshire
Posted on 11/01/2021
, work completed 08/01/2021
Recommended
Fantastic service and great finish
The sales team of Neil and James were great as didn’t feel pressured to make a decision quickly. Good advice given by Neil on his home visit with recommendations of which styles to choose. Chris and T Rae were very courteous when fitting. Face masks worn at all times and asked permission to enter the property each time. They worked really hard in high temperatures and cleaned up any mess afterwards. We are delighted with our new windows and doors and James was helpful in telling us how to purchase paint in the same colour as our door for our garage. Would thoroughly recommend using Abbey Windows to anyone.
Customer in West Berkshire
Posted on 06/06/2020
, work completed 05/06/2020
Recommended
Efficient.
Installers arrived promptly and carried out the works with professionalism. Very efficient, clean and tidy. Thank you
Darryl, Berkshire
Posted on 10/03/2020
, work completed 10/03/2020
Recommended
Professional and quick.
Excellent work undertaken to a very high standard. Very courteous and tidy. Would not hesitate to recommend.
Clive, Berkshire
Posted on 20/02/2020
, work completed 20/02/2020
Recommended
Windows and door.
Team who fitted window did a brilliant job and were a pleasure to have around. Door and windows look fantastic and well fitted. Absolutely thrilled with all the new windows and door. Job completed under the estimated time too, so great job all round. Thank you.
Gisele, Berkshire
Posted on 19/02/2020
, work completed 19/02/2020
Recommended
My Review
Bernard, Berkshire
Posted on 18/02/2020
, work completed 18/02/2020
Recommended
Delivered and installed as promised.
Abbey Windows were very good. Decent product and installed very well with little mess. I would definitely recommend.
David, Berkshire
Posted on 14/02/2020
, work completed 14/02/2020
Recommended
Excellent
Excellent install. Very happy with final completed works. Installers very considerate & professional.
Customer, Berkshire
Posted on 07/02/2020
, work completed 07/02/2020
Recommended
Clean and tidy.
Very professional installation. All done on time and in good order. Very pleased with final installation.
Stuart, Berkshire
Posted on 06/02/2020
, work completed 06/02/2020
Recommended
Would recommend
Windows installed quickly and with minimum fuss. Rob and Jack always willing to answer our questions. Living space will be transformed by the new doors and windows. We would recommend them to anyone.
Richard, Berkshire
Posted on 06/02/2020
, work completed 06/02/2020
Recommended
Neat and tidy
Double glazing replaced. Finished on time and within budget. Neat, tidy and considerate workmen.
Debbie, Berkshire
Posted on 06/02/2020
, work completed 06/02/2020
Recommended
Professional and helpful.
Two replacement doors. Two replacement windows. All completed to high standard and fitters excellent, friendly and helpful.
Columba, Hampshire
Posted on 04/02/2020
, work completed 04/02/2020
Recommended
My review
Quality product fitted professionally by efficient team. Arrived on time and kept site clean & tidy throughout.
Steve, Hampshire
Posted on 29/01/2020
, work completed 29/01/2020
Recommended
My review
Adam & Keiron did a brilliant job, very friendly, prompt and always cleaned everything afterwards. Very pleased with the work they did. Definitely recommend.
Alison, Berkshire
Posted on 28/01/2020
, work completed 28/01/2020
Recommended
My review
Benjamin, Berkshire
Posted on 25/01/2020
, work completed 25/01/2020
Recommended
Prompt, clean, tidy, polite & professional.
Fitted new front to a very high standard of workmanship. Very pleased with finished result. Happy to recommend to others.
Andy, Berkshire
Posted on 23/01/2020
, work completed 23/01/2020
Recommended
Very professional.
I think Abbey Windows are very professional, when they came to take measurements and also when the fitters came to do their job. Always on time, although it took more than 4 to 6 weeks to finalise the windows, and 1 of the glasses for the bathroom did not fit. I would recommend them 100 percent. Waiting for the job to be completed.
Carolina, Berkshire
Posted on 21/01/2020
, work completed 21/01/2020
Recommended
Amazing, thank you.
We have been really happy with Abbey Windows from sales to install. Rob was great with showing us the possibilities & Christian/Adrian did an amazing job with install, they were great to have working with us!
Chris, Berkshire
Posted on 21/01/2020
, work completed 21/01/2020
Recommended
Excellent job all round.
Turned up as promised friendly, tidy and did an excellent job of fitting the new door. Thanks.
James, Berkshire
Posted on 18/01/2020
, work completed 18/01/2020
Recommended
Prompt, efficient, clean and professional.
Christian was efficient, professional and prompt. His work was of a very high standard and he was courteous and happy.
Which? Trusted Traders Consumer
Posted on 17/01/2020
, work completed 17/01/2020
Recommended
Front door and windows
Rob and Jack arrived on time, both introduced themselves and were polite. Worked completed in good time and to a high standard. Tidied up as they worked and everything left clean. New fittings explained and care instructions given. Fittings all seem high quality.
Michael, Berkshire
Posted on 09/01/2020
, work completed 09/01/2020
Recommended
My review
Straightforward, clean, polite. Recommend.
Michelle, Berkshire
Posted on 07/01/2020
, work completed 07/01/2020
Recommended
Professional and courteous.
All went to plan, turned up early replaced the front door quickly and efficiently.
Julie, Berkshire
Posted on 23/12/2019
, work completed 23/12/2019
Recommended
Professional high quality job.
Great job done by Adam & Andy of Abbey Windows. All windows were of high quality & made a huge difference to the warmth & noise in our house. All windows were sealed & cleaned to the highest quality.
Which? Trusted Traders Consumer
Posted on 10/12/2019
, work completed 10/12/2019
Recommended
Professional
Replacement of all windows and 2 external doors. Job carried out very satisfactorily. Professional and friendly team - willing to go the extra mile.
Dick, Berkshire
Posted on 22/11/2019
, work completed 22/11/2019
Recommended
Perfect
Superb installation as always. This is out third installation and the job done is perfect. All mess taken away.
Mark, Berkshire
Posted on 14/11/2019
, work completed 14/11/2019
Recommended
Quick, polite and tidy.
Turned up on time, communicative, tidy job attention to detail. Very pleased.
Catherine, Berkshire
Posted on 13/11/2019
, work completed 13/11/2019
Recommended
My review.
Helpful and professional in the showroom to place the order and quick to survey and fit the Bio folds.
Nicola, Berkshire
Posted on 13/11/2019
, work completed 13/11/2019
Recommended
Excellent Job
A great installation. The guys were very professional, clean, tidy and polite. Very pleased with the final result. Thank you.
Ian, Berkshire
Posted on 13/11/2019
, work completed 13/11/2019
Recommended
My review
Which? Trusted Traders Consumer
Posted on 12/11/2019
, work completed 12/11/2019
Recommended
Prompt and courteous.
UPVC replacement windows. Very good value for money kept informed of progress, shown every window to ensure I was happy with it. Polite, courteous and efficient.
Sarah, Berkshire
Posted on 12/11/2019
, work completed 12/11/2019
Recommended
Prompt and professional.
Great company, very professional. Thanks and would certainly recommend.
Susan, Berkshire
Posted on 08/11/2019
, work completed 08/11/2019
Recommended
My review
Work performed very well but need to return for scratched window panel.
Which? Trusted Traders Consumer
Posted on 28/10/2019
, work completed 28/10/2019
Recommended
Brilliant job.
Could not fault Rob & Jack. Did a brilliant job. Everything cleared up & very polite. The working of the windows was shown me. Would be very happy to have these two work for us again. Mr R & Mrs J Presland.
Jennifer, Berkshire
Posted on 11/10/2019
, work completed 11/10/2019
Recommended
Excellent experience.
From start to finish, every interaction was professional & informed. Great service across the board.
Iain, Berkshire
Posted on 08/10/2019
, work completed 08/10/2019
Recommended
Professional & efficient
Windows and doors replaced faster than expected. All work was done to a very high standard. All processes were communicated clearly and professionally. Adam was very helpful, approachable and friendly. When the work was completed all areas were cleaned. Very impressedwith the work done and the professionalism! Highly recommended!
Tracy, Berkshire
Posted on 23/09/2019
, work completed 23/09/2019
Recommended
They went the extra mile.
The windows were fitted at my daughters house. They fitted four windows. They were both very polite, helpful & cleared up after themselves. They went the extra mile!! one of the windows was cracked which they noticed & informed me. A replacement has been arranged and should be with us shortly. Would definitely recommend them.
Susan, Berkshire
Posted on 16/09/2019
, work completed 16/09/2019
Recommended
Beautiful windows.
Hired to replace 9 windows. best out of quotes received not just on price but explanation, description and sales technique. on day of installation arrived nice and early, got straight on answered our questions. beautiful work, done quickly and cleanly. Guys very professional and friendly. Would definitely recommend.
Claire, Berkshire
Posted on 12/09/2019
, work completed 12/09/2019
Recommended
Door replacement
Abbey Windows did a wonderful job replacing our front door. Very professional and friendly service - no hesitation in strongly recommending them.
Customer in Reading
Posted on 09/09/2019
, work completed 06/09/2019
Recommended
Disappointing but we got there in the end.
I chose Abbey to replace windows, a patio door and my front door after reading the Trusted Trader reviews. Unfortunately my experience was not as hoped. The work was originally carried out on 23 April but there was one broken pane, one missing pane (which the fitter boarded up) and two bars the wrong size. Abbey originally proposed 10 May to rectify the work but then realised that they needed further measurements. After a bit of to-ing and fro-ing, the fitter attended on 15 May to take the measurements but he got them wrong and had to come back on 24 May to measure again (an hour later than the scheduled slot). A date of 28 June was set to complete the works (availability seemed to be an issue) but, when the fitter attended, he only replaced the missing bars. They replaced the broken/missing panes on 5 July (3 hours after the scheduled time) but one of the bars to the new pane was the wrong size so they had to come back on 22 July to fit (they were on time for this one). I asked for a gesture of goodwill in view of the time it took them to rectify the errors and they offered me some vouchers. I am still waiting, even though they have written to me twice since they completed the work. Edit: 06/09/2019 Abby has now been in touch with me and offered a settlement. I am happy with the result.
Customer in Wokingham
Posted on 14/08/2019
, work completed 22/07/2019
Very happy
Adam and Kieran worked at my house for 3.5 days and were exceptional throughout. They were made friendly, informative about what they were doing and did a good clean up each day. We are very happy with the install.
Toyin, Berkshire
Posted on 13/08/2019
, work completed 13/08/2019
Recommended
Fantastic service
I found the whole experience with abbey windows completely professional. From initial consultation to the installation was a pleasure and the finish looks fantastic.
Customer in Reading
Posted on 12/08/2019
, work completed 08/08/2019
Recommended
Very happy
Very happy with the work and the workers who carried out the work.
Darren, Berkshire
Posted on 20/05/2019
, work completed 20/05/2019
Recommended
Friendly & efficient
The relaxed, no pressure sales process was a welcome relief from some of the "nation". Fair price, good quality and a friendly and efficient installation team.
N C, Berkshire
Posted on 15/05/2019
, work completed 15/05/2019
Recommended
Clean & tidy
Friendly installers. Left house clean and tidy. Very knowledgable about windows and doors.
Charlotte, Berkshire
Posted on 13/05/2019
, work completed 13/05/2019
Recommended
Excellent
Excellent workmanship, lovely workers, really pleased with the windows, it is all gone well. The house looks marvellous.
Michael, Berkshire
Posted on 12/05/2019
, work completed 12/05/2019
Recommended
Good job
What a treat to work with a company whose staff do a good job, polite, knowledgeable. Special thanks to Adam for his assistance along the way, product and great design.
Tim, Berkshire
Posted on 03/05/2019
, work completed 03/05/2019
Recommended
My review
Will, Berkshire
Posted on 03/05/2019
, work completed 03/05/2019
Recommended
My review.
Excellent work. There was no job too big or too small. The workmen were extremely polite and courteous. They explained all elements of the job from start to finish.
Mick, Berkshire
Posted on 26/04/2019
, work completed 26/04/2019
Recommended
Very good
Very clean and very good installation.
Graham, Berkshire
Posted on 23/04/2019
, work completed 23/04/2019
Recommended
Good work
Excellent job. Very, good installation, very good work and clean & tidy job - well recommended.
Philip, Berkshire
Posted on 09/04/2019
, work completed 09/04/2019
Recommended
Excellent
A highly professional job, conducted in an impeccable manner with high inter-personal skills. Delighted in every way.
P.K., Berkshire
Posted on 08/04/2019
, work completed 08/04/2019
Recommended
Pleased
Really pleased with everything from start to finish.
Mustafa, Berkshire
Posted on 07/04/2019
, work completed 07/04/2019
Recommended
Excellent
We were very satisfied with the windows, they look very good. Customer service, installers were excellent.
Francesca, Berkshire
Posted on 04/04/2019
, work completed 04/04/2019
Recommended
Excellent work
Excellent work - very quick, tidy and efficient.
Brian, Berkshire
Posted on 28/03/2019
, work completed 28/03/2019
Recommended
Quick, efficient & tidy
Abbey Windows replaced our front door and patio doors. They were quick, efficient, tidy and the end result looks fabulous.
Paul, Berkshire
Posted on 28/03/2019
, work completed 28/03/2019
Recommended
Very good
Fitted 2 French doors. Fitter was very good & turned up on time. Quality of window/door are very good.
Anton, Berkshire
Posted on 25/03/2019
, work completed 25/03/2019
Recommended
New front door
Everything about our purchase from Abbey was perfect. From first visit to the showroom to final installation. The staff with whom we dealt were courteous, knowledgeable and patient, we had several changes of mind before finalising our preferred specification. The installation was carried out on time and with little or no disturbance to existing decorations and surfaces. One minor issue with the letterbox was resolved within twenty four hours.
Customer in West Berkshire
Posted on 08/03/2019
, work completed 04/03/2019
Recommended
Recommend!
I had my bathroom window installed on Friday and I am so happy with the result. The price was great and the workmanship was even better. Also, very helpful staff! Thanks Abbey Windows
Customer in Reading
Posted on 04/03/2019
, work completed 01/03/2019
Recommended
Efficiently and neatly installed.
Worked efficiently and neatly carried out according to fitters plan.
Kenneth, Berkshire
Posted on 13/02/2019
, work completed 13/02/2019
Recommended
Excellent fitter
Adam, the fitter that came to fit our windows and doors was excellent. His attention to detail was first class. He is a credit to the company.
Gillian, Berkshire
Posted on 12/02/2019
, work completed 12/02/2019
Recommended
Excellent fitter.
Excellent friendly fitter who installed well and in great time.
James, Berkshire
Posted on 11/02/2019
, work completed 11/02/2019
Recommended
Prompt, professional & good quality installation
Abbey Windows supplied & installed 8 replacement windows and 2 replacement doors at my house. I have some old patio doors which I decided not to replace at the present time, but rather wait and see how this job went first. The installation team (led by Gabriel) were prompt, professional, courteous and helpful throughout the 2-day installation process, which was done to the agreed schedule and budget. I was very happy with the quality of the installation/workmanship and will no doubt get back to Abbey Windows later in the year to talk about replacing my old patio doors. I would certainly recommend Abbey Windows to others.
Customer in Bracknell Forest
Posted on 08/02/2019
, work completed 08/02/2019
Recommended
Friendly & courteous
Great company to deal with. Friendly & courteous, clean & tidy & finished off very well. Fabulous looking door.
Janet, Berkshire
Posted on 08/02/2019
, work completed 08/02/2019
Recommended
My review
Fitted new front & personal doors. On schedule, work carried out efficiently to good standard.
Tertia, Berkshire
Posted on 04/02/2019
, work completed 04/02/2019
Recommended
My review
Patricia, Berkshire
Posted on 29/01/2019
, work completed 29/01/2019
Recommended
Professional
Workmanship was very professional, lovely door. Very pleased.
Barbara, Berkshire
Posted on 25/01/2019
, work completed 25/01/2019
Recommended
What an amazing and efficient job!!
Abbey Windows fitted 6 windows , one patio door and a front door. The price was well within budget We are very impressed with the whole experience as it was so efficient and easy to communicate what we wanted and were able to change a few details without any problems. We looked around the showroom and the sales man described the different ranges and materials that go into the windows and doors. On installation day the chaps were friendly and got straight to work cleaning up as they went along. All went to schedule. The end result is fantastic ! The windows look smart and the house is so cosy and now I have a front door to be proud of ( I think the neighbours are jealous!)
Customer in West Berkshire
Posted on 21/01/2019
, work completed 09/01/2019
Recommended
Polite, timely, and communicated well.
Rob and Jack were excellent, work done exactly as described and exactly when they said they will do it. Very professional and friendly. We would absolutely recommend them.
Charles, Surrey
Posted on 20/01/2019
, work completed 20/01/2019
Recommended
Very good.
Work completed efficiently and promptly. Everyone from Abbey was very professional.
Lynne, Berkshire
Posted on 18/01/2019
, work completed 18/01/2019
Recommended
Very pleased
Very pleased with all aspects of the work, from the 1st visit to completion. Lovely couple of lads who fitted the windows. Very pleased!
Karen, Berkshire
Posted on 16/01/2019
, work completed 16/01/2019
Recommended
My review
Graham, Berkshire
Posted on 15/01/2019
, work completed 15/01/2019
Recommended
Recommend
Very nice tidy installation. Installer couldn't have been more helpful & polite. Would definitely recommend.
Robert, Berkshire
Posted on 14/01/2019
, work completed 14/01/2019
Recommended
Polite & helpful
Replaced door as requested. Very polite & helpful.
Clare, Berkshire
Posted on 14/01/2019
, work completed 14/01/2019
Recommended
Friendly, prompt & very professional.
2 x Sash Windows installed, previously 1 x Bifold Door. Both occasions the guys were on time, knowledgeable & professional. Would definitely recommend.
Annabel, Oxfordshire
Posted on 10/01/2019
, work completed 10/01/2019
Recommended
Really satisfied
He changed my front door today. Man was a nice person. He worked really nicely and cleaned everything properly. I am really satisfied with the job.
Bushra, Berkshire
Posted on 10/01/2019
, work completed 10/01/2019
Recommended
Looks good
Front door replaced. All done quickly & efficiently. Looks good & all cleaned up afterwards.
Ian, Oxfordshire
Posted on 10/01/2019
, work completed 10/01/2019
Recommended
Excellent service throughout - highly recommended
We have been thoroughly impressed by the whole process, from sales, product selection, organising and carrying out the fitting. Service has been prompt, professional and very good value for money. The fitters were friendly and polite, on time, efficient, left the house in a very tidy state and took time to explain various things. Thoroughly impressed and highly recommend Abbey Windows.
Customer in West Berkshire
Posted on 09/01/2019
, work completed 09/01/2019
Recommended
Excellent service
Excellent service. Polite and friendly fitter. Well pleased with work.
John, Berkshire
Posted on 09/01/2019
, work completed 09/01/2019
Recommended
Polite
Very polite installer, clean and tidy work with a good finish. Went above and beyond to leave job in a way that left my anxious daughter happy with the replacement window. Felt more than confident leaving the installer alone in my home whilst I popped out.
Sandra, Berkshire
Posted on 07/01/2019
, work completed 07/01/2019
Recommended
Brilliant
Briliant guys would highly recommend.
Peter, Berkshire
Posted on 05/01/2019
, work completed 05/01/2019
Recommended
Fantastic job
Great installer, friendly, helpful and fantastic job done.
Darren, Berkshire
Posted on 04/01/2019
, work completed 04/01/2019
Recommended
A very good job
Very professional, a good fitter and adjusted door on second visit with no fuss at all. A very good job all round.
Philip, Berkshire
Posted on 04/01/2019
, work completed 04/01/2019
Recommended
Very prompt, efficient and professional
Arrived early, which was great. Extremely professional, very polite. Worked extremely efficiently installing new windows and house and garden immaculately clean on completion.
Louise, Berkshire
Posted on 04/01/2019
, work completed 04/01/2019
Recommended
Great job
Great job done on time to a high standard.
Steve, Buckinghamshire
Posted on 04/01/2019
, work completed 04/01/2019
Recommended
Very professional
Replaced my patio door in a morning! Wow, not expecting that! Helpful, polite, professional service, loving the new door. Answered all my questions too! Very happy customer.
Michelle, Berkshire
Posted on 04/01/2019
, work completed 04/01/2019
Recommended
Great work, really pleased.
The service from sales stage, through to installation has been very good. We have used Abbey Windows before because they offer a very good, reliable and affordable product backed up with a fully professional service throughout. Adam (the fitter) has been really good and very professional. Really pleased with the front door. Would certainly recommend Abbey Windows again. Many thanks.
Doug, Berkshire
Posted on 19/12/2018
, work completed 19/12/2018
Recommended
Excellent
Excellent work - efficient & tidy.
S, Oxfordshire
Posted on 18/12/2018
, work completed 18/12/2018
Recommended
Excellent job
Helpful inital meeting in showroom. All fitters and surveyors arrived promptly. Surveyor excellent, thorough & great advice given. Excellent job by fitter.
Leanne, Oxfordshire
Posted on 18/12/2018
, work completed 18/12/2018
Recommended
Completed quickly
I'm happy with the fitting - it was completed quickly and the work was tidy.
Charlotte, Berkshire
Posted on 15/12/2018
, work completed 15/12/2018
Recommended
My review
Naomi, Berkshire
Posted on 15/12/2018
, work completed 15/12/2018
Recommended
Outstanding service
From ordering to survey to fitting.... outstanding service. All Abbey Windows staff are second to none, friendly, helpful, polite.... the list goes on!!!
Gary, Berkshire
Posted on 14/12/2018
, work completed 14/12/2018
Recommended
Excellent
Excellent job, extremely satisfied. Very helpful, communication very good.
Margaret, Buckinghamshire
Posted on 12/12/2018
, work completed 12/12/2018
Recommended
Excellent job
Excellent job. Both Phil & Toby did a great job. Happy with all aspects of the work carried out.
Which? Trusted Traders Consumer
Posted on 12/12/2018
, work completed 12/12/2018
Recommended
Windows and door installation
Very happy with my windows and doors. Great service and prices. The installation team were brilliant. Got the job done effortlessly and left my home clean and tidy. Very pleased would definitely recommend to anyone wanting to get their windows done.
Sally, Berkshire
Posted on 11/12/2018
, work completed 11/12/2018
Recommended
Thank you
Happy with everything. Thank you.
Ann, Berkshire
Posted on 10/12/2018
, work completed 10/12/2018
Recommended
My review
Love the door and all very happy with service.
C, Berkshire
Posted on 04/12/2018
, work completed 04/12/2018
Recommended
Professional
Adam Graves installed the front and back door. He was extremely professional, kind and left everything in an excellent state. We are very happy with him.
Giuseppe, Berkshire
Posted on 27/11/2018
, work completed 27/11/2018
Recommended
Professional
Good quick professional installation.
Catherine, Berkshire
Posted on 26/11/2018
, work completed 26/11/2018
Recommended
Excellent
Great company, very friendly & professional. Excellent installation. Very friendly, tidy and no damage whilst fitting the door.
Chris, Berkshire
Posted on 26/11/2018
, work completed 26/11/2018
Recommended
A Great Experience
We have just had a great experience in having a new front door to our property with Abbeywindows, Reading. From the moment we started to design our door with an experienced salesman to ordering and installation it has flowed like clockwork. We had special requirements for etching the glass which was no trouble. The surveyor's role was seamless and the installation was perfect. Nothing was too much trouble and customer service was exceptional. In fact it was so good we decided to order a replacement window unit for our double glazing which I had turned a blind eye towards for years. Yes, it doesn't get better than this
Customer in Oxfordshire
Posted on 22/11/2018
, work completed 16/11/2018
Recommended
Great products & service
We had all windows replaced from single pane, wooden frames to double glazed PVC. They look amazing. Installation was to schedule and the fitters were friendly and efficient. Any queries I had were handled well with the office team.
Daisy, Berkshire
Posted on 19/11/2018
, work completed 19/11/2018
Recommended
Efficient
Abbey was helpful in choosing my new door. The fitter was efficient and professional. I am happy with the finished product.
Nicola, Berkshire
Posted on 16/11/2018
, work completed 16/11/2018
Recommended
Helpful and polite
Job carried out to the higher standard. Installer very helpful and polite.
Monica, Berkshire
Posted on 13/11/2018
, work completed 13/11/2018
Recommended
Professional and friendly
Adam was both friendly and professional. He explained everything fully and clearly and I am really happy with the result. My property was left tidy too.
Kirsty, Berkshire
Posted on 12/11/2018
, work completed 12/11/2018
Recommended
My review
Quick, professional and polite
Matt, Oxfordshire
Posted on 12/11/2018
, work completed 12/11/2018
Recommended
Happy
New composite front door fitted on time to budget. We've used Abbey Windows before, for bi-fold doors, and they did a great job this time. Very pleased with the result.
Steve, Oxfordshire
Posted on 08/11/2018
, work completed 08/11/2018
Recommended
Fitters did excellent job. Worked well in an organised way and cleaned everything away when finished.
No hassle at any stage of the process. All staff polite and professional. Good quality products and fitters were excellent.
Lady J
Posted on 02/11/2018
, work completed 02/11/2018
Recommended
Superb Service
Thank you Abbey Windows, we were let down several times by a previous company who were contracted to supply and install Bi Fold doors. After months of chasing we final had had enough and cancelled the contract. Abbey Windows came recommended from the Origin Door manufacturer. From the initial contact, to placing the order on 4th October 2018 we now have superb Bi Fold doors fitted sixteen days from date of order, instead of makeshift wooden sheeting. What a great team, well done and thank you.
Peter
Posted on 22/10/2018
, work completed 22/10/2018
Recommended
Tidy, efficient, professional
Work done to a high standard.
Keith, Oxfordshire
Posted on 18/10/2018
, work completed 18/10/2018
Recommended
Prompt & professional
Job completed well to specification. Craftsmen, helpful and courteous. Answered all questions asked.
Martin, Berkshire
Posted on 15/10/2018
, work completed 15/10/2018
Recommended
New patio doors
Abbey Windows fitted 2 patios doors in our home. From the very first appointment I found the company to be professional. On the day of fitting, the fitters were very friendly and Efficient. I would definitely recommend them, in fact I already have!
veena
Posted on 09/10/2018
, work completed 09/10/2018
Recommended
Highly recommended
I am highly satisfied with the whole process from initial contact through to the final installation by Andy and Adam who were very professional and knowledgeable. The company is highly recommended.
Leslie, Oxfordshire
Posted on 09/10/2018
, work completed 09/10/2018
Recommended
Professional and very helpful.
I would have no hesitation in recommend them to friends.
Evelyn, Oxfordshire
Posted on 05/10/2018
, work completed 05/10/2018
Recommended
My review
Very efficient and professional.
Mark, Berkshire
Posted on 28/09/2018
, work completed 28/09/2018
Recommended
Professional
Very quick, tidy and professional service, couldn't have asked for anything else!
Which? Trusted Traders Consumer
Posted on 27/09/2018
, work completed 27/09/2018
Recommended
Job well done
We had all our windows done and they did a very good job. Arrived perfectly on time and finished perfectly as agreed. Very neat and tidy and were friendly too.
Sahaya, Berkshire
Posted on 21/09/2018
, work completed 21/09/2018
Recommended
Window installation
Quick, clean, friendly and organised.
Roger, Berkshire
Posted on 21/09/2018
, work completed 21/09/2018
Recommended
Fantastic job
The installer and everyone who was in touch with me were really good. Abbey Windows were professional and timely. I am absolutely thrilled with the new windows. The facade of my house is smiling!
Jessica, Berkshire
Posted on 12/09/2018
, work completed 12/09/2018
Recommended
Very professional.
Fast, hard working men, friendly and kept property clean, did an amazing job installing our windows.
Kim, Berkshire
Posted on 08/09/2018
, work completed 08/09/2018
Recommended
New windows
All windows in my home replaced. Very professional high quality work, and great customer service throughout.
Alan, Berkshire
Posted on 28/08/2018
, work completed 28/08/2018
Recommended
Superb job.
Extremely impressed with the whole job from measuring to survey and then fitment. Great job, great product. Wonderful service.
Jeremy, Buckinghamshire
Posted on 28/08/2018
, work completed 28/08/2018
Recommended
Excellent work, really pleased
Work completed on time to a good standard. Very polite and professional. I would not hesitate to recommend and use again.
Jason, Berkshire
Posted on 24/08/2018
, work completed 24/08/2018
Recommended
Replacement patio door
A very professional and friendly service from beginning to end. All the staff were very considerate at every stage. The work was completed with the minimum of fuss and maximum of care.
TonyTaylor
Posted on 23/08/2018
, work completed 23/08/2018
Recommended
Very pleased
Excellent work, very friendly chaps, clean & tidy workmanship. Arrived promptly. Well pleased!
Jennifer, Oxfordshire
Posted on 20/08/2018
, work completed 20/08/2018
Recommended
Sir
Roydon, Berkshire
Posted on 14/08/2018
, work completed 14/08/2018
Recommended
New windows
All fitted quickly, efficiently and to specification.
Michael, Berkshire
Posted on 07/08/2018
, work completed 07/08/2018
Recommended
My review
Good quality, good service.
Stuart, Hampshire
Posted on 04/08/2018
, work completed 04/08/2018
Recommended
Professional & clean
Fitted new window quickly and efficiently, no mess left and very polite and professional.
Laura, Berkshire
Posted on 03/08/2018
, work completed 03/08/2018
Recommended
My review
Jonathan, Oxfordshire
Posted on 01/08/2018
, work completed 01/08/2018
Recommended
Efficient & polite
Punctual, polite, quick. Efficient & considerate. I am very happy.
Gillian, Berkshire
Posted on 31/07/2018
, work completed 31/07/2018
Recommended
Excellent job
From start to finish everyone was professional and friendly. The installer made sure my properly was clean and tidy at all times during the installation.
Janette, Berkshire
Posted on 30/07/2018
, work completed 30/07/2018
Recommended
Two doors, good job!
Turned up on time, tidy workers, neat installation, 10/10.
Richard, Oxfordshire
Posted on 28/07/2018
, work completed 28/07/2018
Recommended
Very professional
Excellent installation, completed to a high standard by very professional engineers. Highly recommend.
Charlie, Berkshire
Posted on 25/07/2018
, work completed 25/07/2018
Recommended
Prompt, professional & pleasant
The guys did a great job. Worked solidly and completed quickly with a neat and tidy finish. Would definitely recommend them.
Scott, Berkshire
Posted on 23/07/2018
, work completed 23/07/2018
Recommended
Very good job
Very professional excellent job.
Jean, Berkshire
Posted on 23/07/2018
, work completed 23/07/2018
Recommended
Quickly & efficient
Doors fitted quickly & efficiently. Door handle doesn't work properly, required re-visit.
Simon, Berkshire
Posted on 21/07/2018
, work completed 21/07/2018
Recommended
Brilliant job
Fixed two doors which would not shut - very quick and satisfactory.
Sheila, Berkshire
Posted on 11/07/2018
, work completed 11/07/2018
Recommended
Excellent service
I am very pleased with both the quality of the work and the professionalism of the fitters. First class.
Alan, Berkshire
Posted on 10/07/2018
, work completed 10/07/2018
Recommended
Great job.
Happy with Abbey Windows from entering the showroom to the finished result. Thank you.
Luke, Oxfordshire
Posted on 02/07/2018
, work completed 02/07/2018
Recommended
Good job - great after sales
My daughter lives alone at the property & has some mental health issues. Every single person from Abbey was patient & respectful. The job itself was good, but I needed to adjust a few bits afterwards. This was where Abbey were so impressive. There was no quibble at all & we now have the perfect end product. I would recommend them for their after sales service alone.
Tracy, Berkshire
Posted on 02/07/2018
, work completed 02/07/2018
Recommended
Abbey-lutely fabulous
High quality double glazing product (7 windows) installed by two very professional fitters, who were extremely courteous. They turned up on time, worked with care and left our home cleaner than when they arrived.
mcdonab
Posted on 28/06/2018
, work completed 28/06/2018
Recommended
Prompt, professional & very polite
Arrived on time, very friendly men. Tidy & very helpful. A very nice job.
David, Berkshire
Posted on 28/06/2018
, work completed 28/06/2018
Recommended
Great job & service.
From start to finish this company are a perfect 10 from the salesman to after sales, they are helpful and so easy to deal with. Top job.
Stephen, Berkshire
Posted on 28/06/2018
, work completed 28/06/2018
Recommended
Great to deal with
Very happy with Abbey Windows from the beginning to the finish. Very professional and my windows door and bifolds are great. Would recommend.
Sam, Berkshire
Posted on 06/06/2018
, work completed 06/06/2018
Recommended
Happy to recommend.
Everyone we dealt with were professional and polite, and we are happy with the end result. Would definitely recommend Abbey Windows.
Craig, Berkshire
Posted on 04/06/2018
, work completed 04/06/2018
Recommended
Prompt, Excellent Job
Prompt & good service with initial estimate, subsequent survey & eventual installation. Work done well all litter cleared up. Details, locks etc. explained. We are pleased with outcome.
Keith, Berkshire
Posted on 11/05/2018
, work completed 11/05/2018
Recommended
Efficient & clean
The installers worked quickly & efficiently installing 4 replacement windows. They were very clean, covering the nearby areas & all access before starting. They cleaned & vacuumed at the end. we were very impressed.
David, Berkshire
Posted on 04/05/2018
, work completed 04/05/2018
Recommended
Brilliant, as usual.
Arrived promptly, Clean and tidy worker. Answered all queries. This is the second job done by Abbey. They were great both times. Thanks guys!
Caroline, Berkshire
Posted on 24/04/2018
, work completed 24/04/2018
Recommended
Excellent service and competitive pricing
Excellent service from initial contact through to completion of installation.
Anthony, Berkshire
Posted on 20/04/2018
, work completed 20/04/2018
Recommended
Job Well Done
Door & side panels fitted promptly & efficiently (with no blaring music, swearing or using mobile phones).
Patrick, Berkshire
Posted on 12/04/2018
, work completed 12/04/2018
Recommended
Excellent service.
The fitter who installed the window was efficient and pleasant. He carried out a first-rate job.
Brian, Berkshire
Posted on 05/04/2018
, work completed 05/04/2018
Recommended
Great Service
Right from our initial meeting with Neil Humphries our experience in dealing with Abbey Windows has been first class. Neil gave us some great ideas which enhanced the conservatory design beyond our expectations. Neil then passed us over to the installation team where each stage of the build was overseen by Elaine who kept us up to date throughout. Every trade person who came to our house during the process was extremely professional, punctual and discreet. I would have no hesitation in recommending them.
John Kennedy
Posted on 03/04/2018
, work completed 03/04/2018
Recommended
Great New Front Door
Very happy from start to finish and an easy process. We found all staff friendly, helpful and with no heavy sell. Installation team excellent and nice people to have at the house. We also found it good to be able to see and discuss the products in your showroom before making a decision. Would definitely use again and recommend.
Mr_Ian
Posted on 01/04/2018
, work completed 01/04/2018
Recommended
Prompt and professional
The replacement unit was installed very efficiently without any mess. Good job done in no time at all.
Barbara, Berkshire
Posted on 28/03/2018
, work completed 28/03/2018
Recommended
Brilliant job
Excellent service from purchase to installation which was carried out in a prompt and professional manner.
Edith, Berkshire
Posted on 23/03/2018
, work completed 23/03/2018
Recommended
Repeat customer for Abbey (Thames Valley).
As per last time all work completed within the time guidelines, to high standard and with just the minimum contact as required. They will be first on my list for any future projects.
Jrodger
Posted on 14/03/2018
, work completed 14/03/2018
Recommended
Prompt/clean/professional
Arrived on time. Very clean workers. Tidied up after job completed. Great job from Phil/Toby and Andy.
Michael, Berkshire
Posted on 22/02/2018
, work completed 22/02/2018
Recommended
Brilliant job
Very good service quick, left no mess, highly recommended.
Christine, Berkshire
Posted on 15/02/2018
, work completed 15/02/2018
Recommended
Excellent
We had some UPVC Bi-Fold doors fitted. They look amazing, the whole company were lovely to work with and kept me informed. Trusted Trader indeed! Thank you.
Mr Smith
Posted on 14/02/2018
, work completed 14/02/2018
Recommended
New Windows and Front Door
Very happy with the service from Abbey Windows. The sales team were helpful not pushy and the quality of the windows and the door are great. The fitters were fast and cleared up immaculately. Would be happy to recommend.
Eviecat
Posted on 11/02/2018
, work completed 11/02/2018
Recommended
Great service, great windows
Well our windows and door replacements are done, and it went very well indeed. They team were very careful and tidied up as they went. The windows are so much better than the old units, and despite the cold weather we have had no condensation on the inside at all.
MICHAEL RIMONDI
Posted on 10/02/2018
, work completed 10/02/2018
Recommended
Fabulous Front Door
The staff are friendly and knowledgeable at Abbey. We’ve experienced seamless service throughout and the front door is great quality - really important for us as Abbey replaced a competitors door (that we had fitted only 6 months prior). Installers were punctual, curteous, tidy and their attention to detail was impressive (other half is a tradesman with a high attention to detail and even he was impressed!) We are so happy that we have just booked for Abbey to do our glazing for our extension. ABBEY WINDOWS COME HIGHLY RECOMMENDED!!!
Kayleigh
Posted on 10/02/2018
, work completed 10/02/2018
Recommended
Excellent Quality Products, Fantastic Fitting Service and Friendly Staff
We recently had our new front door fitted by Abbey Windows and also purchased some windows on a supply only basis. To start with their customer service is excellent - I felt that nothing was too much trouble, and they were happy to alter the quotes until we were 100% happy with the product. It was easy to order and some of the windows were even ready earlier than expected, which was great. They also offered to deliver the windows for us for free, a huge bonus as we are not just around the corner. When the door was fitted they came on time, the fitter was excellent and has done a lovely job. We absolutely love the new door and it really finishes off our new porch extension nicely. We have had so many neighbours and even random people walking past complement us on how lovely the door looks. I wish we had known about Abbey windows when we replaced the other windows in our home, their windows are so much better quality than the ones we bought before. We will definitely be back to order more windows from them in the future and would not hesitate to recommend the company to anyone who wants quality products for a very reasonable price, and excellent customer service. Lovely local company! Thanks.
rosiejones40
Posted on 09/02/2018
, work completed 09/02/2018
Recommended
New Front door
I organised a new front door for my mother. The cost was as per the quotation. There was no hard sell from the salesman. They phoned me before they visited the property so I could be there which is invaluable when you work. The door was of a high standard, fitted on time and with no mess. You get the feel of a real family firm which takes care of it's customers. I would highly recommend, in fact I am having my new front door done very shortly.
Helencox
Posted on 09/02/2018
, work completed 09/02/2018
Recommended
Conservatory roof
I recently had a new conservatory glass roof built by Abbey Windows to replace an old polycarbide one and I was really pleased with the quality, service and cost. The price we received from them was very competitive and the whole process from start to finish was excellent. The survey was carried out within 1 week of initial deposit payment and each stage clearly explained and what extras were available with no pressure selling at any stage. The work was undertaken in a very professional manner by the team and the electrical work was well co-ordinated so that there were no delays. The guys worked hard to complete most of the work in a day and half leaving no mess at all. You would not have known they had been here apart from the new roof. Finally and most important of all we are pleased with the new glass roof and the gable end design. It has opened up our conservatory which now looks much more spacious and modern. Great result. Many thanks Abbey Windows.
Doug Lee
Posted on 09/02/2018
, work completed 09/02/2018
Recommended
Brilliant job
The project was the replacement warm roof to our existing conservatory. A first class job was produced by enthusiastic and professional craftsmen. Timekeeping was excellent and I would have no hesitation in recommending this company.
Eric, Berkshire
Posted on 08/02/2018
, work completed 08/02/2018
Recommended
Happy to recommend
We had some quotes for the windows and were really happy with the prices they had on offer. It was a lovely experience from start to finish. I would highly recommend them.
Which? Trusted Traders Consumer
Posted on 29/01/2018
, work completed 29/01/2018
Recommended
Very happy with everything
We've had a lot of work done by Abbey Windows over the years, including a new roof and conservatory. We highly recommend them to anyone!
Which? Trusted Traders Consumer
Posted on 28/01/2018
, work completed 28/01/2018
Recommended
Happy
Very very happy with all the work we've had done by Abbey Windows! They have been brilliant throughout all the work and we wouldn't hesitate for even a minute to recommend them!
Which? Trusted Traders Consumer
Posted on 22/01/2018
, work completed 22/01/2018
Recommended
Friendly & polite
Door fitting. Very friendly and polite, came on time, explained well how to use lock system.
Anna, Berkshire
Posted on 09/01/2018
, work completed 09/01/2018
Recommended