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Endorsed by

Which

?

Trusted Traders

Approved Service
Installation, Servicing and Repair

Ableworld Broxburn

Which? Trusted Traders Logo
Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 09:00–17:30
  • Sunday - Closed
Profile thumb ableworld logo transparent

4.9

25 Reviews

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

About

Ableworld are the leading Mobility and Stairlift retailer in the UK. We offer an extensive range of value for money, quality products for the elderly and disabled.

We employ experienced care and mobility professionals so you get the right advice and support.

We have over 800 mobility products so you’ll definitely find something to suit your needs. Our friendly store staff can help you find a product to meet your requirements. For convenience we also have an online store for many of our products and offer Click and Collect at your local store.

As a Which Trusted Trader we have a highly skilled engineering Department that provides servicing and repairs for lots of different mobility products, at reasonable rates. We provide servicing and repairs on wheelchairs, stairlifts, mobility scooters and powerchairs, all by our fully trained and experienced in-house engineers.

For more information, or free advice with no obligation to purchase anything why not give us a call today.

What we do

  • Disability and mobility

    • Stairlifts
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Home adaptations
    • Wheelchairs
  • More Services

    • mobility scooter repairs
    • mobility scooter servicing

Customer reviews

Reviews summary

4.9
25 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Satisfaction
Customer Service
Quality
Value
The Ableword, Broxburn personnel were all that we hoped for - professional, pleasant, patient and punctual - and we are correspondingly grateful. Liz, Edinburgh.
Geriartattack22/10/2018
The trader replied (on 26/10/2018)
Hello Liz, Thank you for leaving us a review, we appreciate your feedback. We are pleased that we could assist with your mobility aids, and that you were happy with your service. Kind Regards.
Great
Customer Service
Quality
Value
Me & my wife were pleased from the start of this from ordering and surveying through to installation and demonstration, also showing us what might happen if we got it wrong when using the lift. Very happy with how it went.
William, West Lothian12/10/2018
The trader replied (on 07/11/2018)
Hello William, Thanks for leaving us a review, we appreciate all the feedback we receive! We are pleased that we could help you and your wife with a stairlift installation, and that you were happy with how the whole process went. Kind Regards.
Exceptional service.
Customer Service
Quality
Value
David went the extra mile installing the stair lift 2 days after ordering. This will enable my husband to be discharged from hospital. We are exceptionally grateful to him.
Anna, West Lothian04/10/2018
The trader replied (on 07/11/2018)
Hi Anna, Thank you for leaving us a review, we appreciate it! We are pleased we could help you with your new stairlift, and that this helped your husband return from hospital. We will certainly pass your comments onto David. Kind regards.
Prompt and professional.
Customer Service
Quality
Value
Had to leave fitter to go to a doctors appointment and he waited patiently for me to get back and explained all workings of chairlift. Perfect gentleman.
Albert, Midlothian24/09/2018
The trader replied (on 26/10/2018)
Hello Albert, Thank you for taking your time to leave us a review, we appreciate your feedback. We are pleased that we could assist with your stairlift installation, and that you were happy with our service. We hope your stairlift is working well! Kind Regards.
Prompt and professional
Customer Service
Quality
Value
From start to finish we had the same sales man (David). He explained everything clearly, took all measurements, ordered, and installed himself. Always very pleasant during job.
Alex, Lanarkshire21/09/2018
The trader replied (on 07/11/2018)
Hi Alex, Thank you for leaving us a kind review, we appreciate it. We are happy that David and our team could help you out with your new stairlift installation, and that the overall job was done efficiently and to a high standard. Kind Regards.
Highly recommended
Customer Service
Quality
Value
An excellent and very professional job. Carried out chair lift installation quickly and efficiently. Went through the operation/workings clearly and thoroughly.
Margaret, Midlothian19/09/2018
The trader replied (on 12/10/2018)
Hi Margaret, Thank you for leaving us this kind review, we appreciate your feedback. We are pleased that our engineers could assist with your stairlift installation, and that you were satisfied with the workings of it before we left. We hope you enjoy using your new stairlift, and hope to see you again in the near future. Many Thanks.
Very good job well done
Customer Service
Quality
Value
We were given very good advice, advised to take our time before deciding to buy our star lift. Fitted on the day promised arrived on time promised workmanship by Mr Haffney, house left very tidy and we were given good advice for using it.
Charlotte, West Lothian20/08/2018
The trader replied (on 05/09/2018)
Hi Charlotte, Thank you for leaving a review- we appreciate it. We are pleased that you were happy with the stairlift service you received- we were pleased we could help you out! Hope you enjoy using your stairlift. Many Thanks.
My review
Customer Service
Quality
Value
Prompt and efficient
Thomas, Midlothian16/08/2018
The trader replied (on 05/09/2018)
Hi Thomas, Thank you for leaving us a review, we appreciate it. We are happy that you felt your service was prompt and efficient. We hope to see you again in the near future. Many Thanks.
Prompt and professional
Customer Service
Quality
Value
I would certainly recommend.
Anne, Midlothian03/08/2018
The trader replied (on 17/08/2018)
Hi Anne, Thank you for leaving us a kind review, it is much appreciated. We are pleased to hear that you would recommend us further, Thank you. Take care.
Overall excellence
Customer Service
Quality
Value
Appliance straight stairlift, comfortable, simple to operate. Virtually noiseless. Price reasonable. Installation engineer David Gaffney, pleasant, courteous, very professional. Installation completed in a remarkably short time. Noise minimal. No mess. Admin Audrey and Maureen, friendly, courteous, knowledgeable. Telephone answered promptly, expert tuition on demo model. Overall Ableworld is a highly professional organisation. Premises spotless, staff smartly turned out. All aspects and options discussed in detail. No pressure to buy, a pleasure to deal with.
Peter, West Lothian06/07/2018
The trader replied (on 23/07/2018)
Hello Peter, Thank you for taking the time to leave us a kind review, we appreciate you doing this. We are so pleased that you approached us for a recent stairlift installation, and we are happy that our members of staff throughout were to a high standard. We are so pleased that we could assist you with your new stairlift, and hope you enjoy using it. Thank you for your kind words, we will ensure they are passed on appropriately. We hope to hear from you again in the near future. Many Thanks.