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Endorsed by

Which

?

Trusted Traders

Approved Service
Installation, Servicing and Repair

Ableworld Broxburn

Which? Trusted Traders Logo
Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 09:00–17:30
  • Sunday - Closed
Profile thumb ableworld logo transparent

5.0

16 Reviews

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

About

Ableworld are the leading Mobility and Stairlift retailer in the UK. We offer an extensive range of value for money, quality products for the elderly and disabled.

We employ experienced care and mobility professionals so you get the right advice and support.

We have over 800 mobility products so you’ll definitely find something to suit your needs. Our friendly store staff can help you find a product to meet your requirements. For convenience we also have an online store for many of our products and offer Click and Collect at your local store.

As a Which Trusted Trader we have a highly skilled engineering Department that provides servicing and repairs for lots of different mobility products, at reasonable rates. We provide servicing and repairs on wheelchairs, stairlifts, mobility scooters and powerchairs, all by our fully trained and experienced in-house engineers.

For more information, or free advice with no obligation to purchase anything why not give us a call today.

What we do

  • Disability and mobility

    • Stairlifts
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Home adaptations
    • Wheelchairs
  • More Services

    • mobility scooter repairs
    • mobility scooter servicing

Customer reviews

Reviews summary

5.0
16 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Overall excellence
Customer Service
Quality
Value
Appliance straight stairlift, comfortable, simple to operate. Virtually noiseless. Price reasonable. Installation engineer David Gaffney, pleasant, courteous, very professional. Installation completed in a remarkably short time. Noise minimal. No mess. Admin Audrey and Maureen, friendly, courteous, knowledgeable. Telephone answered promptly, expert tuition on demo model. Overall Ableworld is a highly professional organisation. Premises spotless, staff smartly turned out. All aspects and options discussed in detail. No pressure to buy, a pleasure to deal with.
Peter, West Lothian06/07/2018
My review
Customer Service
Quality
Value
Very professional job.
Which? Trusted Traders Consumer04/07/2018
The trader replied (on 11/07/2018)
Thank you for leaving us some feedback, we appreciate it. We are pleased that you felt the job was carried out professionally and it was for great value of money. We hope to see you again in the near future.
Very professional
Customer Service
Quality
Value
Came when he said he would, was very professional and worked non stop, did not even take a break, cleared up as he went along. Nothing for me to clear up, very pleased to have him doing the work. A very nice happy person to have in the house.
Lorraine, Midlothian15/06/2018
The trader replied (on 02/07/2018)
Hi Lorraine, thank you for leaving us a kind review- we appreciate your feedback! We are pleased that our engineers could be of assistance to you, and glad you felt they were a happy and hard worker! We hope to see you again in the near future.
Prompt & professional
Customer Service
Quality
Value
Mr Gafferey was very efficient, he arrived on time agreed, left everything clean and tidy, was polite, and most importantly did a good job. We are very happy with our new stairlift.
Robert, Midlothian25/05/2018
The trader replied (on 02/07/2018)
Hello Robert, Thank you for leaving us a kind review, we appreciate you taking the time to give us some feedback! We are pleased that we could assist you with your new stairlift, and we are happy that you were satisfied with the installation procedure and our engineers style of work. We hope to see you again in the near future.
Very satisfactory job
Customer Service
Quality
Value
Required urgently domestic stairlift. A phone call to Ableworld resulted in a quick visit from David Gaffney a most polite and helpful person who quickly assessed our need and produced a clear quotation. The work was completed well ahead of schedule. After stairlift completion a well detailed demonstration was given by David. After stairlift had been in a week we had a very nice phone call from David to check all was well. I would have no hesitation in recommending.
James, West Lothian17/05/2018
The trader replied (on 05/06/2018)
Thanks for taking the time to leave us a review James, we appreciate it lots! We are so pleased that you were happy with your service and your stairlift and hope you enjoy using it. Many Thanks
Good job.
Customer Service
Quality
Value
Excellent service, and courteous workmen.
Catherine, Stirlingshire03/05/2018
The trader replied (on 10/05/2018)
Thank you for taking the time to leave us a review Catherine, we appreciate it! We are happy you were pleased with the service provided from our engineers. Many Thanks.
Brilliant service
Customer Service
Quality
Value
David was very prompt & professional and even though he encountered some issues, he stayed professional and did not leave the job until everything was perfect. Excellent tradesman and would recommend to others.
Thomas, West Lothian27/04/2018
The trader replied (on 10/05/2018)
Thank you for taking the time to leave us a review Thomas, we very much appreciate it. We are pleased that you were happy with the service David provided and glad you would recommend us to others. Many Thanks.
Great job
Customer Service
Quality
Value
Quick and efficient and explained everything to us clearly. Professional job and we are really pleased with the service provided.
Mary, Fife24/04/2018
The trader replied (on 17/05/2018)
Thank you for taking the time to leave us a review Mary. We are happy that you were pleased with the service you received from our engineers and hope to see you in store again soon. Many Thanks.
Prompt and professional
Customer Service
Quality
Value
Engineer was on time and courteous, worked efficiently and completed the installation to my satisfaction.
Sarah, Midlothian23/02/2018
The trader replied (on 19/03/2018)
Thank you for taking the time to leave us a lovely review Sarah. We are really pleased that we could help you.
Friendly & Professional
Customer Service
Quality
Value
Initial estimate visit very helpful. Not hard sell but very informative. Took my wife's condition into account before suggesting stair lift we chose. Engineer came right on time. Cheerful and very efficient. Did not leave until he set up chair lift to suit my wife. Very professional.
Alastair, Clackmannanshire21/02/2018
The trader replied (on 21/03/2018)
Thank you for your taking the time to leave us a review Alastair, we very much appreciate it. We are glad we could help you and your wife and hope she enjoys using it. Thanks.