We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Coronavirus Read our latest advice

Endorsed by

Which

?

Trusted Traders

Ableworld Southampton

Approved Service
Logo on white
Installation, Servicing and Repair
Profile thumb ableworld logo transparent

4.9

248 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 08:30–17:30
  • Sunday 10:00–16:00

What is an Approved Service endorsement?

Retailers apply to have the services they provide assessed and endorsed by Which? Trusted Traders. In the ‘Approved Service’ ribbon endorsement logo you can see exactly which services we have assessed for a retailer. As an example services may include installation, design or fitting.

Organisations and Awards

Dec 2019

About

Ableworld are the leading Mobility and Stairlift retailer in the UK. We offer an extensive range of value for money, quality products for the elderly and disabled.

As a Which Trusted Trader we have a highly skilled engineering Department that provides servicing and repairs for lots of different mobility products, at reasonable rates. We provide servicing and repairs on wheelchairs, stairlifts, mobility scooters and powerchairs, all by our fully trained and experienced in-house engineers.

We are very proud of our highly skilled stairlift division. Our "in house" Stairlift Engineers provide a service second to none, and continually undergo training to ensure they understand all elements of our stairlifts. We stock both new and reconditioned stairlifts and also have a wide range of stairlifts that can be rented. Our engineers will look after you from quote to install and beyond.

To request more information or to book a FREE no obligation quote please give us a call on 0800 038 7800 today.

What we do

  • Disability and mobility

    • Stairlifts
    • Bathing aids
    • Access ramps - indoor and outdoor
    • Home adaptations
    • Wheelchairs
    • Rise and recline chairs
    • Mobility vehicle repairs
    • Mobility vehicle servicing
    • Disabled Lifts
    • Step Lifts
    • Through Floor Lifts
    • Stairlift Engineers
  • More Services

    • stairlift repairs and servicing
    • stairlift removals

Customer reviews

4.9
248 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Stilz lift installation by Ableworld, Woolston
Customer Service
Quality
Value
My wife (who suffers from MS) & I had decided against a stairlift not wanting the stairs cluttered We decided on a Stilz lift after trialling the demonstration lift at Ableworld's big showroom in Woolston, Southampton where we also tried a stairlift. A suitable space was identified for installation, a full survey conducted and lift installation started six weeks later. The floor in the first floor room was reinforced to cater for the opening, central heating pipe re-routed and electrical provision made. After installation the first floor room was completely redecorated, carpet re-laid and the ground floor room ceiling repainted. Instruction and demonstration of the lift was given and the job deemed completed. During the course of installation, four days, the Ableworld staff were very polite, informative with regard to the fitting, worked and left everything very clean and tidy. A Stilz Lift representative was on hand to oversee the actual lift installation and completion. We also purchased a good value 24 hour emergency callout and maintenance service for five years My wife has been using the lift daily for eight months without a hitch and is very pleased. We will thoroughly recommend Ableworld of Woolston, Southampton after our recent experience.
Customer in Hampshire Posted on 30/06/2020 , work completed 22/10/2019
Excellent Service
Customer Service
Quality
Value
Excellent service, the two fitters who fitted it were very clean and wore all the protective gear, Stairlift is great for my husband.
Customer, Southampton Posted on 03/06/2020 , work completed 19/05/2020
A Which? Trusted Traders staff member replied on behalf of the trader (on 04/06/2020)
Hello, Thank you for leaving us some kind feedback, we appreciate you taking your time to do so. We are pleased that we could help with your Stairlift installation recently, and are glad that you were happy with the overall service. Kind regards
Stair lift
Customer Service
Quality
Value
They put me in a new stairlift after my old one packed up. i phoned about it on Monday, the engineer was out Monday lunchtime, the other engineer was out on Tuesday removed our old one and put in the new one. The work was done without any problems at all. neat and tidy, everything is cleared up, it's beautiful and I'm so pleased with them. They came fully geared up with PPE gear. It was marvellous.
Customer, Eastleigh Posted on 28/04/2020 , work completed (undated)
A Which? Trusted Traders staff member replied on behalf of the trader (on 04/06/2020)
Hello, Thank you for taking your time to leave us feedback about your recent Stairlift installation, we appreciate it! We are pleased that our team could assist you quickly, and glad you found the overall service marvellous. We hope your Stairlift is working well. Take care
Stairlift installed
Customer Service
Quality
Value
Chaps that did the installation were very helpful. They wiped everything down and were very good.
Customer, Southhampton Posted on 17/03/2020 , work completed 17/03/2020
A Which? Trusted Traders staff member replied on behalf of the trader (on 04/06/2020)
Thank you for leaving us some feedback, it is much appreciated. We are pleased that our engineering team could complete your Stairlift installation recently, and glad you found the service helpful. Take care
Kind and friendly, and very knowledgeable staff.
I called in with my husband’s wheelchair because there was a problem with the the fixings becoming loose. Special thanks got to the engineer who replaced the fixings and advised me on the correct size of alan key to use in future. Brilliant service as always, thank you so much!
Customer in Southampton Posted on 08/01/2020 (Reviewer did not use service)
A Which? Trusted Traders staff member replied on behalf of the trader (on 04/02/2020)
Thanks for leaving us some feedback. We are really pleased that we could assist with your husbands wheelchair recently, and glad you were happy with the overall service. We hope it is working well now. Kind regards
These guys are great - don’t hesitate - book them!
Customer Service
Quality
Value
Ableworld Southampton far exceeded my expectations. How is this for service, reliability and friendliness. 0930 Monday - I ‘phone their Southampton office to discuss a stairlift. 1630 Monday - Engineering Manager, Steve, calls to house surveys and makes recommendations. 1730 Tuesday - Engineer Steve, assisted by Engineering Manager Steve, fit the stairlift to a high standard. These guys go above and beyond as a matter of course. Engineer Steve had promised completion on Tuesday and despite being delayed by technical issues on a previous job, he called to our home to complete our job on the day he promised, even though it was outside of normal working hours. Both Steve’s were genuine, capable guys, who saw that there was some urgency to our request. I am a very, very satisfied client and would recommend Ableworld Southampton wholeheartedly. Thank you.
Customer in Hampshire Posted on 09/10/2019 , work completed 08/10/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 20/11/2019)
Thank you for leaving us some feedback about your recent stairlift installation, we really appreciate your comments. We are pleased we could help you out when urgently needing your Stairlift fitted, and glad you were happy with the service overall. Kind regards.
Excellent service
Customer Service
Quality
Value
Shop staff were excellent, delivery staff were out of this world. Chair is gorgeous. Already feel a difference in my legs being raised in the recliner
Customer, Hampshire Posted on 03/10/2019 , work completed 03/10/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/10/2019)
Hello, Thank you for leaving us some feedback, we really appreciate your feedback. We are pleased we could help with your new Riser recliner chair purchase recently, and glad you were happy with our service. We hope you are enjoying using your chair. Kind Regards.
Stairlift supply and fit
Customer Service
Quality
Value
I needed a stairlift in a hurry, before my wife came out of hospital. Rang them Friday, survey Saturday, fitted Sunday. Absolutely brilliant. They gave me lots of help and advice to choose a suitable model and showed me how to use it.
Customer in Southampton Posted on 27/09/2019 , work completed 22/09/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/10/2019)
Hello, Thanks for leaving us some feedback about your recent service with us. We are pleased that we could help with your prompt stairlift installation before your wife returned from hospital. We are glad you were happy with the work provided! Hope it is working well. Kind regards.
Excellent all round
Customer Service
Quality
Value
I purchased a rise and recline chair from the showroom one day and it was delivered the next day by friendly and knowledgeable engineers who removed my old chair and installed and demonstrated the new one
Customer in Hampshire Posted on 26/09/2019 , work completed 26/09/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/10/2019)
Hello, Thank you for leaving us a review recently, we appreciate your feedback! We are pleased that our staff in store, and our engineers could help with your new chair purchase, and glad you were happy with the overall service. Hope you enjoy using your new chair! Kind Regards
Satisfied with Service
Customer Service
Quality
Value
Very satisfied with the people who put in a new stairlift. They were the only people who wou;d do the job as there was a bend in the stairs.
Which? Trusted Traders Consumer Posted on 26/09/2019 , work completed 26/09/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/10/2019)
Hello, Thank you for leaving us some feedback, we appreciate it. We are pleased we could help to install your curved stairlift recently, and glad you found our service great. We hope it is working well. Kind Regards.
Riser recliner chair
Customer Service
Quality
Value
My mother in law needed a new riser recliner chair. I visited the store and the staff were so helpful and professional. I chose 2 chairs which were then brought out to my mum in laws home so that she could try them. Andy and Mike who came were brilliant. So caring and friendly. The chosen chair was delivered 4 days later which was amazing. Such good service. I rate this company highly and definitely recommend them. Thank you to everyone at Ableworld.
Janet in Hampshire Posted on 19/09/2019 , work completed 16/09/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/10/2019)
Hello Janet, Thanks for leaving us some feedback, we appreciate your comments. We are pleased that our store staff and our delivery drivers Andy and Mike could help with your chair delivery, and glad that you were happy with our overall service. Kind Regards.
Brilliant!!
Customer Service
Quality
Value
Due to my husbands mobility rapidly deteriorating due to illness we had to make the decision to purchase a stairlift. We phoned Ableworld on Thursday, Steve came out Friday evening to quote and advise and offered to kindly fit it Sunday. The whole experience was brilliant from beginning to end and we really could not have asked for better. The stairlift is perfect and has enabled my husband to get his independence back. Thank you so much for the quick turn around and for coming out on a Sunday afternoon to fit. Would definitely recommend them, as they provided a very professional service which in this day and age is a rarity
Customer in Hampshire Posted on 21/08/2019 , work completed 18/08/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 04/09/2019)
Hello, Thank you for leaving us some feedback recently, we appreciate it. We are pleased that we could help you and your husband recently with your stairlift installation, and glad you were happy with the work that Steve provided in the short time scale. We hope it is working well! Kind regards.
Stairlift
Customer Service
Quality
Value
We opted to replace our stairlift and consulted this local company as they offered a more responsive service. Staff took time to explain the different systems available and offered trials in store. Very helpful, installed quickly and without fuss. Would not hesitate to recommend this company for service or advice.
Customer in Southampton Posted on 01/08/2019 , work completed 19/07/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/08/2019)
Thank you for taking your time to leave us some feedback, we appreciate it. We are pleased we could help with your stairlift installation recently, and glad you were happy with the service received. Kind Regards.
Couldn't be better.
Customer Service
Quality
Value
I couldn't fault them for service, efficiency and kindness. I would recommend to anyone. They were truly wonderful and excellent.
Judy Posted on 26/07/2019 , work completed 26/07/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/08/2019)
Hello Judy, Thank you for leaving us a review about your mobility service recently. We are pleased we could help you out and glad you would recommend us further. Kind Regards.
Stairlift
Customer Service
Quality
Value
We ordered the stair lift in the middle of May, it has come now as expected fitted very well theyve been very helpful. The installers came were all very pleasent and helpful from start to finish.
Mrs Hailey, Emsworth Posted on 19/07/2019 , work completed 19/07/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/08/2019)
Hello, Thank you for leaving us a review, we appreciate it. We are pleased we could fit your new stairlift recently and glad you found our service good. Kind Regards.
Brilliant
Customer Service
Quality
Value
They follow through with everything. Do not leave you hanging. Do not let you down.
Janice, Hampshire Posted on 04/07/2019 , work completed 04/07/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 22/07/2019)
Hi Janice, Thanks for leaving us a review, we appreciate it. We are pleased we could help with your service recently, and glad you were happy with the result. Kind Regards.
My review
Customer Service
Quality
Value
Very satisfied, no compliants, quick and easy. The installer was a rather nice chap.
Patricia, Southampton Posted on 03/07/2019 , work completed 03/07/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 04/09/2019)
Thank you for leaving us a review recently, we appreciate it. We are pleased we could help with your installation, and glad you found our staff helpful and the service good. Kind regards.
A star service
Customer Service
Quality
Value
Professional, helpful. Every detail was explained to me carefully. I must add I am in my 80s and have arthritis and they were so considerate of this. Could not fault them.
Angela, Hampshire Posted on 28/06/2019 , work completed 28/06/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 22/07/2019)
Hi Angela, Thanks for leaving us a review recently, we appreciate it! We are pleased we could help with your service recently, and glad that you were happy with the service. We hope to see you again in the near future, Kind Regards.
excellent service from survey to installation
Customer Service
Quality
Value
I am an eighty one year old man with failing health, including an abdominal aortic aneurism, My existing stairlift became faulty leaving me stranded at times mid stairs, I injured my back scrambling out to get to the toilet. I contacted Ableworld as social services could not assist me. A survey was carried out next day, there was no pressure to buy, but all available products and prices were left with me to decide, I made my decision based on affordability, although social services for some reason said they would not recommend this purchase I visited the ableworld showroom the next day and confirmed my order which was for a reconditioned unit but with a new unit guarantee. In view of my urgent need a nearly new stairlift was installed within two days. I unreservedly recommend Ableworld for their excellent and efficient service, also their knowledgeable and helpful staff.
Customer in Hampshire Posted on 26/06/2019 , work completed 26/06/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 22/07/2019)
Hello, Thank you for leaving us a lovely review, we really appreciate your words! We are pleased that we could help you with your stairlift installation recently, and glad we could fit you a reconditioned unit. We hope it is working well and you are enjoying using it. Kind regards.
Stairlift
Customer Service
Quality
Value
My elderly father had a stair lift installed into his home. The service was exceptional and he is so pleased with the quality of the product. He now recommends this company and products to his family & friends.
Customer in Southampton Posted on 17/06/2019 , work completed 12/06/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 26/06/2019)
Hello, Thanks for leaving us a review, we appreciate your words. We are pleased we could install a new stairlift for your father recently, and glad you found the service good. Kind Regards.
Wonderful
Customer Service
Quality
Value
Had my first year service and it was wonderful. Andy is so friendly.
Sheena, Hampshire Posted on 12/06/2019 , work completed 12/06/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 22/07/2019)
Hello Sheena, Thanks for leaving us a review regarding your service recently. We are glad that Andy could help, and pleased you were happy with the service. Kind Regards.
Recommend
Customer Service
Quality
Value
Prompt and very helpful. Explained everything and worked efficiently. Will recommend
June, Hampshire Posted on 06/06/2019 , work completed 06/06/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 26/06/2019)
Hello June, Thanks for leaving us a kind review recently, we appreciate it. We are pleased we could assist you recently, and glad you would recommend us further. Kind Regards
Perfect
Customer Service
Quality
Value
Andy and Megan installed me a new chair. They were very good workers and I would recommend them to anyone. Very, very good.
Peggy, Shirling Posted on 22/05/2019 , work completed 22/05/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 22/07/2019)
Hello Peggy, Thank you for leaving us a review recently! We are so pleased that Andy and Megan could assist with your new chair purchase recently, and glad that you were happy with their service. We hope you are enjoying using your chair! Kind Regards.
So impressed
Customer Service
Quality
Value
I took my mothers wheelchair to Ableworld where it was fitted with a second-hand wheel. Also the very kind gentleman mended the brakes which were not working properly. I was so impressed with the service I received and was not charged.
Anita, Hampshire Posted on 13/05/2019 , work completed 13/05/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/05/2019)
Hello Anita, Thank you for leaving us some feedback, we appreciate it. We are pleased that we could help with your mothers wheelchair repair recently, and that you were happy with the service received. We hope to see you in store in the future again. Kind Regards.
Friendly and knowledgeable service.
Customer Service
Quality
Value
This is the third time that I have used Ableworld Southampton and each time I have felt welcomed into the shop and treated as part of the family. All at the shop have excellent knowledge & are clearly customer focussed. When the latest purchase was delivered, there was a bit of humour, a laugh or two alongside the serious but of delivery, demonstrated & setting up of the product for use. I will certainly use the business in the future.
David, Hampshire Posted on 11/05/2019 , work completed 11/05/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 07/06/2019)
Hello David, Thanks for leaving us a message, we appreciate your feedback! We are pleased we could assist you recently with your mobility purchase, and that you were happy with the service from us. We are glad that we will see you again in the near future. Kind Regards.
Outstanding service
Customer Service
Quality
Value
Purchase and delivery of 2 Riser Recliner chairs and matching 3 seater sofa. From start to finish the whole process was seamless. Geoff in the store took time to demonstrate chairs. At no time were we rushed. Made several visits to ensure the correct chairs were purchased. Swatch of fabric given for matching decor. Andy and Meghan delivered and installed new furniture and demonstrated chair functions. Andy and Meghan should be named "the dream team", worked so well together and the banter was a joy to listen to. Old furniture removed seemingly effortless. Total satisfaction ensured before leaving us.
Judith, Hampshire Posted on 10/05/2019 , work completed 10/05/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 26/06/2019)
Hello Judith, Thank you for leaving us a review recently, we really appreciate your words. We are pleased we could assist with your new chair and sofa purchase recently, and really glad you were happy with the service from start to end. We look forward to seeing you again soon. Kind Regards,
Caring & proficient
Customer Service
Quality
Value
I have had dealings with Ableworld for two and a half years and I have found them very helpful, efficient, prompt and reasonable in their prices. I have recommended them to others and am grateful. The scooter & chair purchased have made life easier for me at 92 years old.
Iris, Hampshire Posted on 08/05/2019 , work completed 08/05/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/05/2019)
Hello Iris, Thank you for leaving us a review, we appreciate your comments. We are pleased that we could assist with your scooter and chair purchase recently, and that you were happy with the service received. We hope you are enjoying using them! Kind Regards.
Helpful and friendly
Customer Service
Quality
Value
Ableworld staff are always helpful and friendly and on this occasion went the extra mile fixing our wheelchair.
Michael A, Hampshire Posted on 02/05/2019 , work completed 02/05/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/05/2019)
Hello Michael, Thank you for leaving us a review, we appreciate it! We are pleased that we could assist with your wheelchair repair recently, and that you were pleased with the service. Kind Regards.
Good service and going the extra mile
Customer Service
Quality
Value
My mobility scooter just received its annual service. The collected and delivered it back when they said and went the extra mile putting it away in the garage and on charge saving me a painful walk.
Customer in Southampton Posted on 01/05/2019 , work completed 05/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/05/2019)
Hello, Thanks for leaving us some feedback, we appreciate it! We are glad that we could help with your scooter service recently, and glad you were pleased with the service. Kind regards
Repair my fathers wheelchair
Customer Service
Quality
Value
The staff were excellent. Repaired my fathers wheelchair by banging straight to fit the footplate correctly as it was bent due to a loose pavement slab. Thank you so much and not charging a penny. I have donated to Parkinson Charity Army father started of this illness.
Maria, Hampshire Posted on 01/05/2019 , work completed 01/05/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/05/2019)
Hello Maria, Thank you for leaving us some feedback, we appreciate your comments. We are pleased that we could help with your fathers wheelchair repair recently, and that you were pleased with the service received. Kind Regards.
My review.
Customer Service
Quality
Value
The young man who came to our house, he was very good and polite. There was no mess. It was a very good job. Thank you.
Patricia, Hampshire Posted on 01/05/2019 , work completed 01/05/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/05/2019)
Hello Patricia, Thank you for leaving us some feedback, we appreciate your words. We are pleased that we could help with your mobility needs recently, and glad you were happy with the job. Kind Regards.
Very professional
Customer Service
Quality
Value
The engineer was prompt, efficient, well presented and good personality. Very friendly and altogether a pleasure to have in my home.
Angela, Hampshire Posted on 29/04/2019 , work completed 29/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/05/2019)
Hi Angela, We appreciate you leaving us a review, thank you for your comments. We pleased we could assist with your mobility needs recently, and glad you were happy with the service. Kind Regards.
Efficient service
Customer Service
Quality
Value
I had a Simplicity 950 stairlift fitted and was very pleased by the efficient service, and the engineer that carried out the work. I would recommend Ableworld.
Margaret, Hampshire Posted on 23/04/2019 , work completed 23/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/05/2019)
Hi Margaret, Thank you for leaving us a review recently, we appreciate it! We are pleased that we could assist with your recent stairlift installation, and glad you were happy with the work carried out. Kind Regards
Excellent service
Customer Service
Quality
Value
Steven Newman who fitted my stairlift was very efficient and mindful of the fact that I am an older person and explained everything clearly and fully. I am very pleased with my stairlift.
Patricia, Hampshire Posted on 23/04/2019 , work completed 23/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/05/2019)
Hello Patricia, Thanks for leaving us some feedback, we appreciate your words. We are pleased that Steven could assist with your stairlift installation recently, and glad you are happy with the service received! Kind Regards.
Scooter Service.
Customer Service
Quality
Value
Had my scooter serviced and was more than pleased with the result. Ableworld's attention to detail is second to none. It came out of the workshop looking like new and I felt content that it was working at the best it could. Excellent staff and management at Ableworld, always ready with a friendly smile and ready to help. Thanks guys.
Customer in Southampton Posted on 18/04/2019 , work completed 11/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 30/04/2019)
Hello, Thank you for leaving us some feedback- we appreciate your comments! We are pleased that we could assist with your scooter service recently, and glad you were happy with the overall service. Kind Regards.
My review
Customer Service
Quality
Value
Prompt & professional.
Mavis, Hampshire Posted on 18/04/2019 , work completed 18/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/05/2019)
Hi Mavis, Thank you for leaving us a review recently, we appreciate your comments! We are pleased we could assist you recently. Kind Regards
Always helpful
Customer Service
Quality
Value
Great shop, bought lots of aids for my mum and there is lots of choice. Bought a wheelchair a couple of years ago and the brakes did not seem to hold well so called in and one of the assistants adjusted them for me there and then. The staff are so helpful and friendly, well worth a visit.
Susan, Hampshire Posted on 18/04/2019 , work completed 18/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/05/2019)
Hi Susan, Thank you for taking your time to leave us a review, we appreciate your feedback! We are pleased that we could help with your wheelchair service recently, and that you were happy with the service. Kind Regards
Excellent
Customer Service
Quality
Value
Service was excellent, highly recommend would use again. Nothing was too much trouble.
Sidney, Hampshire Posted on 18/04/2019 , work completed 18/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 30/04/2019)
Hi Sidney, Thanks for leaving us a review, we appreciate it! We are pleased that we could assist with your mobility needs, and that you were happy with the service. Kind Regards
Excellent
Customer Service
Quality
Value
Excellent staff Aimee - Peter very helpful. (Aimee helped with wheelchair purchase on previous date) and Peter with the chair etc: All very polite and pleasure shopping. Thank them for their help delivery was also extremely good.
Alan, Hampshire Posted on 17/04/2019 , work completed 17/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/05/2019)
Hi Alan, Thank you for leaving us some feedback recently, we appreciate your comments! We are pleased that Aimee and Peter could help with your wheelchair purchase recently, and glad you were happy with the service. We hope to see you again in the near future. Kind Regards.
Most impressed.
Customer Service
Quality
Value
Serviced stair lift - very professional. Most impressed. Will certainly use them again. Very pleasant gentleman.
Gwendoline, Hampshire Posted on 15/04/2019 , work completed 15/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/06/2019)
Hello, Thanks for leaving us a review recently, we appreciate it. We are pleased we could help with your stairlift installation. Kind Regards.
Service
Customer Service
Quality
Value
I was very pleased with the way I was treated and the quickness of the whole procedure. Thank you
Carol, Hampshire Posted on 13/04/2019 , work completed 13/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 30/04/2019)
Hello Carol, Thanks for leaving us some feedback, we are grateful. We are pleased that we could help with your mobility needs recently! Kind regards
Prompt
Customer Service
Quality
Value
Excellent shop service and also delivery service. Very friendly and helpful.
Rita, Hampshire Posted on 13/04/2019 , work completed 13/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/05/2019)
Hello Rita, Thank you for leaving us a review, we appreciate your words. We are glad that we could help with your mobility needs recently! Kind Regards
Prompt, professional. Always helpful
Customer Service
Quality
Value
We had a stairlift fitted. From the very beginning we were very impressed with this company. Steven was very thorough and helpful at the planning stage. Stephen the engineer who fitted our stairlift was professional and worked extremely hard. They were prompt and were available to give advice at all stages. Office staff were polite and helpful. We cannot fault any of the work.
Peggy, Hampshire Posted on 12/04/2019 , work completed 12/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/05/2019)
Hello Peggy, Thank you for leaving us a review, we appreciate your kind words. We are pleased that we could assist with your stairlift installation recently, and glad you were happy with the service and politeness of our team. We hope your stairlift is running well! Kind Regards
Excellent service
Customer Service
Quality
Value
Always use Ableworld for my mobility needs. Purchased recently a new mobility scooter, very good service and aftercare. Highly recommended, staff are very helpful and knowledgeable, polite etc. Also had an MOT on my old scooter, picked up, brought back, very efficient.
Lothar, Hampshire Posted on 12/04/2019 , work completed 12/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 30/04/2019)
Hello Lothar, Thank you for leaving us some feedback, we are grateful. We are pleased that we could assist with your new mobility scooter purchase recently, and that you were happy with the service. We are happy we could help! Kind Regards
Prompt & professional. Most impressed.
Customer Service
Quality
Value
Mr. Andy Hayes called & took my Scooter away for a service - he brought with him a replacement Scooter I could use whilst mine was having the necessary checks. He is a most relaxed happy person and explained a lot to me concerning the Scooter & in particular care of the battery charging up etc. My machine was returned to me & I am really happy to have it back. Well done Andy and Ableworld.
Shirley, Hampshire Posted on 12/04/2019 , work completed 12/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/05/2019)
Hello Shirley, Thank you for leaving us a review and some kind comments. We are pleased that Andy could assist you with your scooter service recently, and glad you were happy with the overall service received. We hope your scooter is working well now! Kind Regards.
Very good
Customer Service
Quality
Value
Service very good. Delivery and information on chair and assistance very good.
Margaret, Hampshire Posted on 12/04/2019 , work completed 12/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/05/2019)
Hello Margaret, Thank you for leaving us some feedback, we appreciate your comments! We are glad that we could help with your chair delivery, and pleased you were happy with the service! Kind Regards
Very professional
Customer Service
Quality
Value
Purchased a riser/recliner chair. Arrived when said, installed quickly and minimum fuss, explained operation clearly. Very professional, would definitely recommend.
Patricia, Hampshire Posted on 10/04/2019 , work completed 10/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/05/2019)
Hello Patricia, Thank you for leaving us some feedback, we appreciate your comments! We are glad that we could help with your stairlift installation recently, and that you were happy with the service received. Kind Regards
Helpful, friendly, efficient
Customer Service
Quality
Value
Helpful, friendly and efficient. Nothing too much trouble. I use this shop for all my needs and would not go elsewhere.
David, Hampshire Posted on 09/04/2019 , work completed 09/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 30/04/2019)
Hello David, Thanks for leaving us some feedback, we appreciate your comments. We are pleased that we could help with your mobility needs recently, and glad you were happy with the service. Kind Regards
Professional
Customer Service
Quality
Value
The engineer was prompt, polite, professional, efficient and explained everything he was doing. Would certainly recommend firm to anyone who needs a stair chair service. Couldn't fault him.
David, Hampshire Posted on 09/04/2019 , work completed 09/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/05/2019)
Hello David, Thank you for leaving us a review, we appreciate it. We are glad that we could assist with your stairlift service recently. We are pleased you were happy with our engineer too. Kind Regards
Friendly & efficient
Customer Service
Quality
Value
Lift serviced thoroughly & well. Friendly service.
Chris, Hampshire Posted on 09/04/2019 , work completed 09/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 30/04/2019)
Hello Chris, Thanks for leaving us some feedback, we appreciate it. We are pleased that we could help with your stairlift servicing recently, and that you were happy with the service. Kind Regards
Scooter Service
Customer Service
Quality
Value
I was very pleased with the servicing of my mobility scooter, they came and collected it and returned it again on completion. I have shopped with this firm a number times and would have no hesitation in recommending them to anyone.
Customer in Southampton Posted on 06/04/2019 , work completed 02/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hello, Thank you for leaving us some feedback, we appreciate your kind words. We are glad that we could assist with your scooter service recently, and that you were happy with the work provided. We hope to see you again soon in the near future. Kind Regards.
Very prompt and friendly to old lady.
Customer Service
Quality
Value
Promptly sent out an engineer to collect scooter. He was very helpful and friendly and brought back scooter today at time agreed.
Irene, Hampshire Posted on 04/04/2019 , work completed 04/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 30/04/2019)
Hello Irene, Thank you for leaving us some feedback, we appreciate it! We are glad that we could help with your mobility scooter service recently, and pleased you were happy with the service. Kind Regards.
My review
Customer Service
Quality
Value
Very happy & welcoming staff - Managed by a manger of quality.
Michael, Hampshire Posted on 04/04/2019 , work completed 04/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 16/04/2019)
Hi Michael, Thanks for leaving us some feedback, we appreciate it! We are pleased that we could assist you in store recently, and that you were happy with our team in store. We look forward to seeing you in store again soon. Kind Regards.
Very workmanlike.
Customer Service
Quality
Value
Beat the original estimate by engineering skill.
John, Hampshire Posted on 03/04/2019 , work completed 03/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 30/04/2019)
Hello John, Thanks for leaving us a review, we appreciate your comments. We are pleased that we could help you out recently! Kind regards.
Excellent service
Customer Service
Quality
Value
Bought a chair for my elderly father. Staff were patient and very friendly from instore to delivery the staff were lovely. Prompt delivery and an all round excellent service. Will definitely use Ableworld again 5 stars!
Darrin, Hampshire Posted on 02/04/2019 , work completed 02/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 30/04/2019)
Hello Darrin, Thank you for leaving us a review, we appreciate it! We are pleased that we could help you and your father in store recently with his chair purchase, and glad you were happy with the service! We hope to see you again in the near future. Kind Regards
My review
Customer Service
Quality
Value
Very helpful.
Yvonne, Hampshire Posted on 01/04/2019 , work completed 01/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hello Yvonne, Thanks for leaving us some feedback, we appreciate it! We are glad we could help you recently. Kind Regards
Very helpful staff & reliable
Customer Service
Quality
Value
I have always used Ableworld, very reliable, lovely shop. Plenty of stock to choose from, staff always so pleasant and helpful, recent purchase a electric mobility chair.
Sandra, Hampshire Posted on 01/04/2019 , work completed 01/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 16/04/2019)
Hello Sandra, Thank you for leaving us some kind words-we appreciate your feedback! We are glad we could assist with your chair purchase recently, and pleased you were happy with the service provided. We hope to see you again in the near future! Kind Regards.
Polite and helpful
Customer Service
Quality
Value
Exchanged a broken part free of charge in a matter of minutes with the usual polite efficiency which we receive each time we visit.
Andrew, Hampshire Posted on 01/04/2019 , work completed 01/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 16/04/2019)
Hi Andrew, We appreciate you leaving us some feedback, Thank you! We are pleased that we could help with your broken mobility part recently, and that we could fix it promptly. Kind Regards.
Great customer service
Customer Service
Quality
Value
When to the store on Saturday 16th to order a bed for my mum who is having single room living when she is discharged from hospital. Whilst I knew the bed mum wanted I knew she wasn't happy on the dark colour, so when I found out it could be done in a lighter colour it was great, then that it could be delivered as early as the Monday made my mum happy and intern one less stress for me. When they arrived the friendless was amazing and much appreciated when things are very tough at the moment. Professional good people who even had me laughing. Due to what is going on in my life I suspect there will be more trip's for items... Thank you so much, now all I need is mum to come home!
Customer in Hampshire Posted on 31/03/2019 , work completed 19/03/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hello, Thank you for leaving us some feedback, we appreciate your kind words! We are pleased we could assist you with your mothers bed purchase recently, and glad that we could get it in a lighter colour and arrange for quick delivery too. We hope your Mother is doing well now, and hope the bed is comfortable for her. Kind Regards.
Right on time, very professional.
Customer Service
Quality
Value
Bought chair, show us how to work the chair, were very helpful and friendly. Arrived on time. Could not fault the service, will use the shop again.
Pamela, Hampshire Posted on 28/03/2019 , work completed 28/03/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hello Pamela, Thank you for leaving us some feedback, we appreciate your comments. We are glad that we could assist with your chair purchase and delivery recently, and pleased you were happy with the service. We look forward to seeing you in store again in the near future. Kind Regards.
Scooter service
Customer Service
Quality
Value
Excellent service. All staff very friendly and helpful. My scooter was collected and delivered back promptly on times given on the phone. I cannot fault this business in their customer services
Customer in Hampshire Posted on 25/03/2019 , work completed 11/03/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 29/03/2019)
Hello, Thanks for leaving us some feedback, we appreciate it! We are pleased we could assist with your scooter service recently, and that you were happy with the service received. Kind Regards.
Excellent.
Customer Service
Quality
Value
Excellent service as always, on time and very helpful.
Sylvia, Hampshire Posted on 20/03/2019 , work completed 20/03/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hello Sylvia, Thank you for leaving us a review. We are pleased we could help with your service recently. Kind Regards.
Polite, friendly and helpful
Customer Service
Quality
Value
Very polite, friendly and helpful. Nothing was too much trouble.
Christine, Hampshire Posted on 20/03/2019 , work completed 20/03/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hello Christine, Thanks for leaving us some feedback. We are glad that we could assist with your mobility needs recently. Kind Regards.
Excellent service
Customer Service
Quality
Value
Brilliant and done with minimal fuss & good humour. Fitted within time allocated & cleaned up afterwards. All explained to us for usage of chairlift. Excellent service.
Brian, Hampshire Posted on 14/03/2019 , work completed 14/03/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 16/04/2019)
Hi Brian, Thanks for leaving us some feedback, we appreciate it! We are pleased we could install your new stairlift recently, and that you were happy with the service. Kind Regards.
My review
Customer Service
Quality
Value
Prompt/courteous, efficient.
Ernest John, Hampshire Posted on 12/03/2019 , work completed 12/03/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hello Ernest, Thank you for leaving us some feedback, we appreciate it. We are pleased that we could assist with your mobility needs recently. Kind Regards.
Work very good
Customer Service
Quality
Value
Very helpful. Work very good. Put my chair in working order and good lads, very much on time as was quoted.
Greta, Hampshire Posted on 12/03/2019 , work completed 12/03/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hello Greta, Thank you for leaving us a review, we appreciate your feedback! We are pleased that we could assist with your chair purchase and delivery recently, and glad you were happy with the service. Kind Regards.
Excellent
Customer Service
Quality
Value
Excellent sales pitch in shop, delivery few days later. Nothing was too much trouble, two assistants were very kind and helpful.
Jennifer, Hampshire Posted on 11/03/2019 , work completed 11/03/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/03/2019)
Hello Jennifer, Thanks for leaving us a review, we appreciate it. We are glad we could assist with your mobility needs recently. Kind Regards
Excellent service from start to finish
Customer Service
Quality
Value
The staff have all been very friendly and efficient. We needed a new stair lift and were given helpful, honest advice to choose one which was suitable. Ableworld removed the old stair lift free of charge and the engineer was very tidy when carrying out his work. He gave us a full demonstration of our new stair lift and made sure we were happy with everything before leaving. The service received has been excellent from start to finish, and we would feel very confident to recommend them.
Customer in Hampshire Posted on 07/03/2019 , work completed 26/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 15/03/2019)
Hello, Thank you for taking your time to leave us some feedback, we appreciate it. We are pleased that we could assist with your recent new stairlift installation, and remove your old one for you too. We are glad you are happy with the service received, and appreciate you recommending us further! Kind Regards.
Superfast Service
Customer Service
Quality
Value
We needed a stair lift for a narrow staircase, at short notice. Ableworld's engineer found the right product, installed it with no fuss and bother, quoted and stuck to a great price and our lives have been made so much easier!
Customer in Hampshire Posted on 07/03/2019 , work completed 03/03/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 13/03/2019)
Hello, Thank you for leaving us a review, we are grateful of your feedback. We are pleased we could assist with your recent stairlift installation, and that you were happy with the service. Kind Regards.
Always reliable!
Customer Service
Quality
Value
I have dealt with Ableworld of Woolston for several years now and always found them to be extremely helpful & Professional on every occasion. They have the knowledge & experience to advise on a multitude of disability matters and have in my experience always kept to any appointment or home visit. I would recommend Ableworld to anyone who needs the expertise they offer.
Customer in Southampton Posted on 05/03/2019 , work completed 05/03/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 07/03/2019)
Hello, Thank you for taking your time to leave us a review. We are pleased that our Southampton store could assist you with your mobility needs, and you find our staff helpful. Thank you for recommending us further, we appreciate it. We hope to see you in store again soon! Kind Regards.
My review.
Customer Service
Quality
Value
Service & recliner chairs. The trader was very helpful, my stairlift went wrong and was sorted very quickly.
Olive, Hampshire Posted on 05/03/2019 , work completed 05/03/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/03/2019)
Hi Olive, Thanks for leaving us a review, we appreciate it. We are pleased that we could assist with both your chairs and stairlift recently! Take Care
Very prompt & professional
Customer Service
Quality
Value
We were very pleased with the service we received from Ableworld in the shop and the delivery and the installation. The men were very quick and hard-working. Very pleasant and helpful. An asset to the firm.
Thelma, Hampshire Posted on 01/03/2019 , work completed 01/03/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hello Thelma, Thank you for leaving us some feedback, we appreciate it! We are glad we could assist with your mobility needs recently, and pleased that you are happy with the service and product. We hope to see you in store again in the near future! Kind Regards.
Excellent
Customer Service
Quality
Value
Fitted a recon straight stairlift. Came when agreed and carried out work quickly and cleanly, very pleasant fitter. Excellent help when I needed to check if I was working it right (my fault), and sorted the problem out quickly over the phone. Most helpful and polite.
Joyce, Hampshire Posted on 28/02/2019 , work completed 28/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/03/2019)
Hi Joyce, Thanks for leaving us a review, we appreciate it! We are pleased that we could assist with your stairlift installation recently, and that you were happy with the service. Kind Regards
Efficient
Customer Service
Quality
Value
Highly recommended fast efficient service.
Kay, Hampshire Posted on 27/02/2019 , work completed 27/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/03/2019)
Hello Kay, Thanks for leaving us some feedback, we are grateful. We are pleased we could help! Kind Regards
Very professional.
Customer Service
Quality
Value
Very fast efficient service, Andy knew right way the cause of steering problem, very nice friendly man. Picked up same day, returned next day. Repair cost much less than I expected. Great service.
Stephen, Hampshire Posted on 26/02/2019 , work completed 26/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hello Stephen, Thanks for leaving us some feedback, we appreciate your words! We are pleased that we could help with your mobility repair recently, and that Andy could assist you promptly. Kind Regards.
Friendly & courteous
Customer Service
Quality
Value
Replaced batteries in stairlift, job done very promptly and I only phoned this morning 25 Feb and job was completed by 3pm same day. Couldn't fault service by a very friendly and courteous young man.
Jill, Hampshire Posted on 25/02/2019 , work completed 25/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hi Jill, Thanks for leaving us some feedback, we appreciate it! We are glad that we could replace the batteries on your stairlift, and pleased you were happy with the quick service. Kind Regards.
Punctual and Friendly
Customer Service
Quality
Value
The service was punctual and very friendly and informative.
Beryl, Hampshire Posted on 23/02/2019 , work completed 23/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hello Beryl, Thanks for leaving us some feedback, we appreciate it! We are pleased we could assist you recently, and glad that you were happy with the service provided. Kind Regards.
Prompt and professional
Customer Service
Quality
Value
Very happy with installation of riser recliner chair. Excellent service.
Robert, Hampshire Posted on 22/02/2019 , work completed 22/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hi Robert, Thanks for leaving us some feedback, we appreciate it! We are glad that we could assist with your riser recliner chair delivery recently, and pleased you were happy with the service. Kind Regards.
Knowledgeable and helpful
Customer Service
Quality
Value
Helped me sort out a problem (***) wheelchair. Very friendly & helpful.
Which? Trusted Traders Consumer Posted on 22/02/2019 , work completed 22/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/03/2019)
Hello, We appreciate you leaving us some feedback- Thank you. We are pleased that we could assist with your wheelchair problem recently. Kind Regards
Retired.
Customer Service
Quality
Value
Everything was excellent. Good workmen.
Zena, Hampshire Posted on 22/02/2019 , work completed 22/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hello Zena, Thank you for leaving us some feedback! We are pleased we could assist you in store recently! Kind Regards.
Good work carried out.
Customer Service
Quality
Value
My husband was due home from hospital that evening. Steven Newman of Ableworld came out of normal working hours to fit stairlift after 1 days notice that we required it. Mainly - 5 o'clock - 8pm. The lift was fitted professionally and courteously and came back next day when my husband accidentally dropped key in the works!! I felt that nothing was too much trouble!!
Elizabeth, Hampshire Posted on 21/02/2019 , work completed 21/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/03/2019)
Hello Elizabeth, Thank you for leaving us some feedback, we are grateful! We are pleased that we could help you and your husband with your new stairlift, and that you were happy with the service! We hope your stairlift is working well now. Kind Regards.
Very prompt
Customer Service
Quality
Value
Very considerate and helpful. Install stair lift perfectly and explained working order completely.
Maureen, Hampshire Posted on 20/02/2019 , work completed 20/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hi Maureen, Thanks for leaving us some feedback, we appreciate it! We are pleased that we could install your new stairlift recently, and glad you were happy with the service. Kind Regards.
Respectful and polite
Customer Service
Quality
Value
We are very glad of the opportunity to say how pleased we are with the work when installing a stairlift for my husband by Ableworld. From my initial phone call to the fitting, took just three days and we were treated with politeness and respect always. We wouldn't hesitate to use Ableworld again for what may be needed in the future. Also the price was so favourable compared to other companies.
Brenda, Hampshire Posted on 17/02/2019 , work completed 17/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hello Brenda, Thank you for leaving us some feedback recently, we appreciate your words! We are pleased that we could complete the installation of your new stairlift recently, and really glad to hear you were happy with the service from start to finish. We hope to see you in store again soon! Kind Regards.
Prompt & profession
Customer Service
Quality
Value
We as a company support individuals with learning disability, had a problem with a wheelchair. A lovely gentleman called Geoffrey was so helpful. He went above his board of duty in helping to repair wheelchair, which he did. Geoffrey came across as very polite, caring & professional and I can't thank him enough in helping us. Geoffrey is a real asset to your company. Please could he be approached by your company to say what a lovely guy he is. Absolutely amazing in people skills, the help & support he gave. Top man.
Vanessa, Hampshire Posted on 17/02/2019 , work completed 17/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/03/2019)
Hello Vanessa, We are really pleased that we could help you with your wheelchair repair recently, and that you were happy with the service Geoff provided. We hope to see you again in the near future. Kind Regards
Recommend
Customer Service
Quality
Value
Very helpful delivery driver and very efficient. Would recommend Ableworld.
D, Hampshire Posted on 15/02/2019 , work completed 15/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/03/2019)
Hello, Thank you for leaving us some feedback, we are grateful. We are pleased we could assist you with your mobility needs recently. Kind Regards
Prompt and professional
Customer Service
Quality
Value
Did the brakes to make it safe, very good at what he does.
Doreen, Hampshire Posted on 15/02/2019 , work completed 15/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/03/2019)
Hi Doreen, Thanks for leaving us some feedback, we appreciate it. We are pleased we could assist with your brakes recently, and that you were happy with the service. Kind Regards
Excellent from start to finish
Customer Service
Quality
Value
Very helpful both in-store and at point of delivery. Very clean job
H Daniel, Hampshire Posted on 13/02/2019 , work completed 13/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/03/2019)
Hello, We are pleased we could assist with your mobility needs recently, and that you were happy with the service received. Thank you for leaving us some feedback, we are grateful. Kind Regards
My review
Customer Service
Quality
Value
A well stocked shop with plenty of choice, the staff were helpful and knowledgeable which is always useful. The delivery next day went smoothly with no trouble at all.
John, Hampshire Posted on 12/02/2019 , work completed 12/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/03/2019)
Hello John, Thanks for leaving us some feedback, we appreciate it. We are pleased we could assist you in store recently, and with your home delivery too. Kind Regards
Ableworld Southampton
Customer Service
Quality
Value
They were excellent, sorted the problem with my father's scooter battery with no charge. Only too happy to help. Called when they said they would. Will definitely use this store again.
Lee, Hampshire Posted on 11/02/2019 , work completed 11/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hello lee, Thanks for leaving us some feedback, we appreciate it! We are pleased we could help with your Fathers scooter battery, and glad you were happy with the service. We look forward to seeing you again in the near future. Kind Regards.
Prompt and professional
Customer Service
Quality
Value
Service of stairlift under service contract. Appeared to give thorough service, advised on one or two queries and was pleasant and helpful throughout.
Janet, Hampshire Posted on 11/02/2019 , work completed 11/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/03/2019)
Hello Janet, Thank you fr leaving us some feedback, we appreciate it! We are pleased that we could help with your recent stairlift installation, and that you found the service good. We hope to see you again in the near future. Kind Regards
Excellent
Customer Service
Quality
Value
I have used Ableworld several times and on each occasion they have been well received with excellent attention. On the above occasion, I asked for an adjustment to my wife's wheelchair wheel. The change was made.
Albert, Hampshire Posted on 10/02/2019 , work completed 10/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/03/2019)
Hi Albert, We are pleased that we could help you with your wife's wheelchair wheel adjustment recently, and that you were happy with the service received. We are grateful of you leaving us some feedback, thank you. Kind Regards.
Neat and tidy work.
Customer Service
Quality
Value
Ableworld is a very efficient company. They fitted our stairlift with precision and ease. The engineer was knowledgeable ab out his trade, with a pleasant manner and no hard sale and the work was completed in the time stated. We were very impressed with this firm. K H Symons
Customer in Southampton Posted on 08/02/2019 , work completed 02/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/02/2019)
Hello, Thank you for taking your time to leave us a review, we appreciate it. We are pleased we could help you out with your stairlift installation, and that you were satisfied with the service, We hope to see you again in the near future. Kind Regards.
Very helpful!
Customer Service
Quality
Value
Ableworld were great! Very helpful and knowledgeable staff. Prompt, courteous and polite!
Geraint, Hampshire Posted on 08/02/2019 , work completed 08/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/03/2019)
Hello Geraint, Thank you for leaving us some feedback, we appreciate your review. We are pleased we could assist you recently, and that you were happy with the service. Hope to see you again soon. Kind Regards.
My review
Customer Service
Quality
Value
Fitted stair lift.
David, Hampshire Posted on 04/02/2019 , work completed 04/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/03/2019)
Hello David, Thanks for leaving us some feedback, we are grateful. We are pleased that we could assist with your stairlift installation recently! Kind Regards.
Retired.
Customer Service
Quality
Value
Stair lift, excellent machine. This is for the sole use of my wife. We cannot fault the service and installation by the engineer. Many thanks.
Keith, Hampshire Posted on 03/02/2019 , work completed 03/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 22/03/2019)
Hello Keith, Thanks for leaving us some feedback- we appreciate it! We are pleased we could assist you with your stairlift installation recently, and that you were happy with the service. We hope to see you again in the near future. Kind Regards.
Very professional
Customer Service
Quality
Value
I couldn't fault the stair lift engineer who fitted my stair lift - prompt, quick and neat - a job well done.
Maria Zena, Hampshire Posted on 02/02/2019 , work completed 02/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/03/2019)
Hello Maria, Thank you for leaving us some feedback, we appreciate your feedback. We are pleased we could assist with your stairlift installation recently and that you were happy with the service received. Kind Regards
Helpful & responsive.
Customer Service
Quality
Value
A wheelchair brake repair was undertaken promptly with friendliness & professionalism, and at no charge. I had come out, forgetting to bring my purse and phone with me! A very welcoming & helpful environment & response from the staff. Thank you.
Jo, Hampshire Posted on 02/02/2019 , work completed 02/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/03/2019)
Hi Jo, We are pleased we could assist with your wheelchair repair recently, and that you were happy with the service received. We hope your wheelchair brake is ok now! Kind Regards.
Prompt and very professional
Customer Service
Quality
Value
The engineer was most pleasant. Worked in a clean and tidy way. He done a yearly service removing some squeaks and shakes that I was concerned with. The agreed price was paid. I am very happy with everything.
Sheila, Hampshire Posted on 01/02/2019 , work completed 01/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/02/2019)
Hello Sheila, Thank you for leaving us a review, we appreciate it. We are pleased that we could assist with your yearly mobility service, and happy that you were satisfied with the service provided. We hope to see you again soon! Kind Regards.
Excellent work
Customer Service
Quality
Value
New stairlift fitted. Excellent work done by a very friendly and efficient workman. prompt and clean. Made sure new wood floor in hallway was covered before he started all work. Hoovered and place was spotless when he left. Would most certainly recommend.
Dorothy, Hampshire Posted on 01/02/2019 , work completed 01/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/03/2019)
Hello Dorothy, Thank you for leaving us a review, we appreciate you taking the time to do so. We are pleased we could assist with your stairlift installation recently, and that you were happy with the service received. Kind Regards.
Very prompt and professional
Customer Service
Quality
Value
Two people arrived and were very polite. Removed old relaxer and unpacked new one, removing all packaging. Then explained fully the controls until we were completely satisfied.
Colin, Hampshire Posted on 31/01/2019 , work completed 31/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/03/2019)
Hi Colin, Thanks for leaving us a review, we appreciate your feedback. We are pleased we could assist with your chair delivery recently, and that you were happy with the service received. Kind Regards
Recliner chair installed
Customer Service
Quality
Value
Very good service throughout, chair installed and showed how to use it. Very pleasant staff couldn't have had better people.
Julie, Hampshire Posted on 30/01/2019 , work completed 30/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/03/2019)
Hello Julie, Thanks for leaving us a review, we appreciate your feedback. We are pleased that we could help with your riser recliner chair installation, and you were happy with the service received. Kind Regards
Prompt.
Customer Service
Quality
Value
I was very pleased that my wheelchair strap was repaired straight away. I found the staff very helpful and would give them 10/10. Many thanks.
Marion, Hampshire Posted on 29/01/2019 , work completed 29/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/03/2019)
Hello Marion, Thanks for leaving us a review, we appreciate your feedback. We are happy that we could fix your wheelchair strap, and that you were pleased with the service received. Kind Regards.
Very efficient
Customer Service
Quality
Value
Very efficient - changed bolt on walker as had come off. Highly recommend looking in shop.
Audrey, Hampshire Posted on 29/01/2019 , work completed 29/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/03/2019)
Hi Audrey, Thank you for leaving us a review, we are grateful of your feedback. We are pleased we could assist with your walker repair, and that you were happy with the service! Kind Regards.
Excellent service
Customer Service
Quality
Value
Two gentleman come with my chair, were so good their manners, were so kind to me. They listened to me and took their time with me. You should be very proud of them to have gentlemen like that working for you. Excellent service.
David, Hampshire Posted on 28/01/2019 , work completed 28/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hello David, Thank you for leaving us some feedback, we appreciate it! We are pleased we could assist with your chair delivery recently, and that you were happy with the service provided. Kind Regards.
Excellent
Customer Service
Quality
Value
Excellent work. Polite and pleasant staff.
Mary, Sholing Posted on 26/01/2019 , work completed 26/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/02/2019)
Hi Mary, We appreciate you leaving us some feedback, Thank you. We are pleased we could assist you with your mobility needs, and hope to see you again in the near future. Kind Regards.
Prompt and professional
Customer Service
Quality
Value
Jeff was very helpful with my 3 wheel pusher and fixed it.
Mary, Hampshire Posted on 24/01/2019 , work completed 24/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/03/2019)
Hi Mary, We are pleased that we could assist with your walker repair recently, and that you were happy with the service. Thank you for leaving us a review, we appreciate your feedback! Many Thanks.
Prompt, friendly and professional
Customer Service
Quality
Value
The delivery team were very engaging with my mum and didn't defer to me which sometimes happens. They were very patient with mum testing the recliner/riser chair and didn't rush her. The initial consultation at the shop to buy the chair was equally excellent. Name check to Peter at Southampton.
Barbara, West Sussex Posted on 24/01/2019 , work completed 24/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/03/2019)
Hello Barbara, We are really pleased we could assist you and your Mum with her Riser Recliner chair purchase recently, and that you were happy with the service received. We hope she is enjoying her chair! Thank you for leaving us some feedback, we appreciate it. Kind Regards.
Service to riser armchair.
Customer Service
Quality
Value
Prompt and excellent service. Very thorough service to riser armchair. Engineer arrived on time was efficient in his workmanship and was friendly.
Customer in Hampshire Posted on 21/01/2019 , work completed 14/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/02/2019)
Hello, Thank you for taking your time to leave us a review, we appreciate it. We are pleased that we could help with your riser recliner service, and that you were happy with the workmanship. We hope to see you again in the near future. Kind Regards.
Prompt and professional
Customer Service
Quality
Value
The engineer was very friendly and explained what he was doing. He came on time and made no mess. Very pleased thank you.
Catherine, Hampshire Posted on 21/01/2019 , work completed 21/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/03/2019)
Hello Catherine, Thank you for leaving us a review, we appreciate your feedback. We are glad that we could help with your mobility products recently! Kind Regards
My review
Customer Service
Quality
Value
Excellent service.
Dean, Hampshire Posted on 21/01/2019 , work completed 21/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/03/2019)
Hello Dean, Thanks for leaving us some feedback, we appreciate you leaving us a review. We are pleased you were happy with the service received! Kind Regards.
Excellent
Customer Service
Quality
Value
2nd time I have used Ableworld and on both occasions they were excellent - really good customer service, really helpful and not pushy. This time I bought a recliner chair. They were very knowledgeable on all the products and explained everything so well from the start, delivery men were just as good.
Margaret, Hampshire Posted on 19/01/2019 , work completed 19/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 29/03/2019)
Hello Margaret, Thanks for leaving us some feedback. We are pleased we could help with your riser recliner chair purchase recently, and that you were happy with the in store service and the delivery. We hope to see you again in the near future. Kind Regards.
Scooter service
Customer Service
Quality
Value
Annual service on electric mobility scooter done efficiently. On time. Friendly staff. Returned in good working order and well cleaned.
John, Hampshire Posted on 18/01/2019 , work completed 18/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/02/2019)
Hi John, Thank you for leaving us a kind review, we appreciate it. We are pleased that we could carry out your annual service on your scooter, and that you were happy with the work provided. We hope to see you again in the near future. Kind Regards.
Helpful and polite
Customer Service
Quality
Value
The 2 delivery people were very helpful and polite. They explained all the workings in detail and gave me a demo and asked if I was happy before leaving which I was. I would highly recommend this company.
Elspeth Jean, Hampshire Posted on 18/01/2019 , work completed 18/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/02/2019)
Hello, Thank you for leaving us a review, we are grateful. We are pleased that we could help with your recent mobility purchase, and happy that you are satisfied with the work we provided. We appreciate that you would recommend us further- Thank you. Kind Regards
Purchase of rise and recline chair
Customer Service
Quality
Value
Very helpful staff, after trying chairs in different shops - found a great chair at Ableworld, they advised on chair fit and made sure it would be right for me. Delivered and set up a couple of days later by very professional fitters. Thank you
Colin, Hampshire Posted on 15/01/2019 , work completed 15/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hi Colin, Thank you for leaving us some feedback, we appreciate it! We are pleased that we could assist with your chair purchase and delivery recently, and glad you were happy with the service provided. Kind Regards.
Caring companies.
Customer Service
Quality
Value
I felt obliged to write to say just how this firm - for nothing - helped me out when a component part of my rollator fell off - they carried out the work free and immediately. A wonderful thing for an old man. Thank you!!
Hugh Malcolm Kenneth, Hampshire Posted on 15/01/2019 , work completed 15/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/02/2019)
Hello, Thank you for leaving us a review, we appreciate it. We are pleased we could assist you with fixing your rollator- and happy that you felt satisfied with the service. We hope it is working well now! Take Care.
Professional
Customer Service
Quality
Value
Fitted new circuit board to stairlift. Reset remote controls. Arrived with 1 1/2 hours. About 1 hour to do job.
Walter, Hampshire Posted on 14/01/2019 , work completed 14/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 29/03/2019)
Hello Walter, Thank you for leaving us some feedback, we appreciate it. We are pleased we could assist you with your stairlift installation recently, and that you were pleased with the service. Kind Regards
Helpful
Customer Service
Quality
Value
Repair to my husbands wheelchair. The staff were all very polite and helpful. They were able to repair the wheelchair very quickly while we waited, without charge. We have used this shop on a few occasions.
Pauline, Hampshire Posted on 12/01/2019 , work completed 12/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/02/2019)
Hello Pauline, Thank you for leaving us a review, we are grateful. We are glad we could assist with your husbands wheelchair repair, and that we could fix it. We hope it is working well now, and hope to see you again soon. Kind Regards.
Prompt and efficient
Customer Service
Quality
Value
I arrived at Ableworld Woolston on 31/12/2018 - I was approached by a very nice girl who asked if she could - I bought a walker and a armchair with mobility for legs and back, she was pleasant and professional - not pushy, I left the chair as I was waiting for a plug to be installed at the agreed time on 11th Jan 201,9 they delivered the chair again were helpful kind and professional explaining service in both places.
Pamela, Hampshire Posted on 11/01/2019 , work completed 11/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/02/2019)
Hello Pamela, Thank you for leaving us some feedback, we appreciate it. We are glad that we could assist you in store with your walker and your chair purchase and delivery. We are pleased that you felt our service was kind and professional. We hope to see you again soon in the near future. Kind Regards.
Very efficient & tidy.
Customer Service
Quality
Value
Very satisfied with service provided. Friendly, clean, tidy & also helpful.
Linda, Hampshire Posted on 08/01/2019 , work completed 08/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 24/01/2019)
Hi Linda, Thank you for taking your time to leave us a review, we appreciate it. We are pleased we could assist wit your recent service. Kind Regards.
Friendly, knowledgeable, attentive.
Customer Service
Quality
Value
We were offered coffee in shop whilst making purchase. Megan was very knowledgeable and gave great advice whilst making my purchase.
Mary, Hampshire Posted on 08/01/2019 , work completed 08/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/02/2019)
Hi Mary, We appreciate you leaving us some feedback, Thank you. We are pleased that Megan and the team could assist you in store, and glad that you found our service worthy of a high rating. We hope to see you in store again soon! Kind Regards.
Prompt.
Customer Service
Quality
Value
Ordered on the 3rd, arrived on Mon 7th. Good demonstration of the product. Even gave advice on wooden flooring the chair went on.
Edith, Hampshire Posted on 07/01/2019 , work completed 07/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 24/01/2019)
Hello Edith, Thank you for leaving us a review, we are grateful. We are pleased we could assist with your recent chair purchase. We hope it is being well used. Kind Regards.
My review
Customer Service
Quality
Value
Was told it would be 2-3 weeks, but came after 4 days. The delivery man was very nice, polite and professional as he was on his own delivering a mattress.
Eric, Hampshire Posted on 04/01/2019 , work completed 04/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 29/03/2019)
Hi Eric, Thanks for leaving us some feedback. We are pleased we could help with your delivery recently, and glad you were happy with the service. Kind Regards
My review
Customer Service
Quality
Value
The customer service in both the shop and with the delivery was polite and very professional. The firm would have my recommendation at all times.
Evelyn, Hampshire Posted on 04/01/2019 , work completed 04/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/01/2019)
Hello Evelyn, Thank you for leaving us a kind review, we appreciate it. We are pleased that we could assist you in store. Kind Regards.
Prompt and professional
Customer Service
Quality
Value
Can't express enough the way that the staff helped with my problem. Outstanding. Thanks.
Janet, Hampshire Posted on 03/01/2019 , work completed 03/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hi Janet, Thanks for leaving us some feedback, we appreciate it! We are pleased we could assist you in store recently! Kind Regards.
Excellent
Customer Service
Quality
Value
I chose a rise and recline chair instore. The assistant was helpful, cheerful and polite. The chair was delivered and installed as agreed. What made the difference was, that the assistant that had served me in store came with the fitter. They explained the operating mechanism clearly. I will be returning to the store to place further orders.
Anna, Hampshire Posted on 02/01/2019 , work completed 02/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/01/2019)
Hello Anna, Thank you for leaving us a review, we appreciate it. We are pleased that we could help with your recent riser recliner chair delivery, and that we could explain the workings to you fully. We hope you are enjoying using your chair now! Kind Regards.
Yes
Customer Service
Quality
Value
Stairlift filled quick and on day booked in. Very patient demonstrating how everything worked. Left everywhere clean and tidy and polite all the time.
David, Hampshire Posted on 02/01/2019 , work completed 02/01/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/01/2019)
Hi David, We appreciate you leaving us a review, Thank you. We are pleased that we could help with your recent stairlift installation, and that you were satisfied with the service provided. Kind Regards.
Efficient
Customer Service
Quality
Value
Workman very efficient, clean and tidy up on completion of maintenance work on my arm chair.
Eileen M, Hampshire Posted on 27/12/2018 , work completed 27/12/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 12/04/2019)
Hello Eileen, Thanks for leaving us some feedback, we appreciate it! We are pleased we could service your chair recently. Kind Regards.
Professional and very prompt.
Customer Service
Quality
Value
Repaired my fathers chair. Very helpful & friendly. Efficient service & ongoing communication.
Anita, Hampshire Posted on 20/12/2018 , work completed 20/12/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 24/01/2019)
Hello Anita, Thank you for leaving us a review, we are grateful. We are pleased we could help you and your Father with his chair repair. Kind Regards.
Smooth and efficient transaction
Customer Service
Quality
Value
The engineer arrived promptly and with all his tools (no to and froing), He inspected my walker and arrived at the conclusion it was a faulty machine and contacted his supervisors and said in his opinion it was unable to be repaired and exchange it at once for another walker. This was all carried out promptly. I found him efficient, polite and clean and would certainly use his service again. Ableworld have been most efficient in all their dealings with me.
Diana, Hampshire Posted on 17/12/2018 , work completed 17/12/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/01/2019)
Hello Diana, We appreciate you taking your time to leave us a review, Thank you. We are pleased that we could help with your recent service n your Walker, and that we could help get you another one. We hope this is working well now! Kind Regards.
Excellent service
Customer Service
Quality
Value
All the staff in the shop and Andy, Meggan, also Aimee.
Clive, Hampshire Posted on 17/12/2018 , work completed 17/12/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 09/01/2019)
Hello Clive, Thank you for leaving us a review, we appreciate it. We are pleased that we could help you out in store, and that you were happy with the service received. Kind Regards
Great customer care
Customer Service
Quality
Value
Chair delivered on time, both delivery men very polite. Showed us how the chair worked, great customer service.
John, Hampshire Posted on 13/12/2018 , work completed 13/12/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/01/2019)
Hello John, Thank you for leaving us a kind review. We are pleased that we could help with your recent chair delivery, and that we could assist to show you how it works. Kind Regards.
Stair lift for Mum
Customer Service
Quality
Value
From initial enquiry to survey I was very pleased with Ableworld Southampton ,the stair lift was ordered for my mother who has dementia and lack of mobility ,the. Whole process from survey to install took just a week !!!! Fantastic,the engineer was very experienced and very attentive he was aware of the needs of my mother and when the demonstration was given time and attention was given to my mother ,Thank you so much for this lift it will be a life changing time for everyone here at Number 3 .
Customer in Hampshire Posted on 11/12/2018 , work completed 04/12/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 14/12/2018)
Hello, Thank you for leaving us such a kind review, we are grateful of all the feedback we get! We are really pleased that we could help you and you mother with her new stairlift, and happy that you were pleased with our engineers and the service provided. Thank you again for your kind words, Kind Regards.
Good service
Customer Service
Quality
Value
Very good service, would recommend.
June, Hampshire Posted on 11/12/2018 , work completed 11/12/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 29/03/2019)
Hi June, Thanks for leaving us some feedback, we appreciate it. We are pleased we could assist you recently, and that you were happy with the service! Kind Regards
My review
Customer Service
Quality
Value
Visited today by engineer from 'Ableworld' to service my 'Riser' chair, I was very taken by his professionalism. He explained all the workings and each stage of the service. Very clean, tidy and polite. The fee was as I was informed it would be and the gentleman left a card with phone number should I need help.
David, Hampshire Posted on 10/12/2018 , work completed 10/12/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/01/2019)
Hello David, Thank you for leaving us a review, we are grateful of it. We are pleased that we could help with your recent service on your Riser Recliner chair, and that you were satisfied with the service we provided. Many Thanks.
Prompt & professional
Customer Service
Quality
Value
Installed chair lift, was done to the agreed schedule and budget. The first impressions were very good and helpful, plus good ongoing communications and aftercare. The fitter done a very clean & tidy job also was very helpful, nice job done, highly recommended fast efficient service. Would certainly use them again, thanks again.
Ann, Hampshire Posted on 06/12/2018 , work completed 06/12/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 09/01/2019)
Hello Ann, Thank you for leaving us feedback, we are grateful. We are pleased that we could help with your recent stairlift installation, and that you were happy with the overall work and service from us. We appreciate that you would recommend us to others, and hope to see you again in the near future. Kind Regards.
Prompt and professional
Customer Service
Quality
Value
From the onset of visiting Ableworld Southampton we were treated with respect, politeness, helpfulness by the salesman and the delivery drivers were again polite, helpful and quickly demonstrated the chair movement and workings.
Which? Trusted Traders Consumer Posted on 04/12/2018 , work completed 04/12/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/01/2019)
Hello, Thank you for leaving us a review, we are grateful. We are pleased that we could help you out with your recent chair purchase and the delivery and demonstration of your chair. Kind Regards.
Fabulous customer service
Customer Service
Quality
Value
Popped in with my mum's 4 wheeled walker, which had issues with one of its wheels. Mum was concerned she would be without it for a few days, but she needn't have been. The friendly guy in the shop found a spare wheel and changed it while I waited. I bought a few other items whilst I waited, and when I went to pay, he didn't charge me for the repair! I even offered to pop out and pick him up a coffee and he said no thanks! What a lovely gent he was. It was so nice to receive this level of customer service. We will definitely be back again. Thank you.
Griffiths Posted on 03/12/2018 , work completed 03/12/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 14/12/2018)
Hello, Thank you for taking your time to leave us a review, we are really grateful. We are pleased that we could help you and your mum with a new wheel on her walker, and that you managed to find other aids in store too. Thank you again for your kind words! Kind Regards.
Pleased
Customer Service
Quality
Value
They checked mechanical fixing, power connections and operational test, plus put free back wheel on and two new batteries. Returned my scooter when they said. Very pleased with this company.
Sandra, Hampshire Posted on 03/12/2018 , work completed 03/12/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/01/2019)
Hello Sandra, Thank you for leaving us a review, we appreciate it. We are pleased that we could assist with your recent scooter service, and that you were happy with the overall service given. We hope to see you again in the near future. Kind Regards.
My review
Customer Service
Quality
Value
The men worked well together. They took old bed out. Then one hoovered then in came my new bed any put together. All done with a smile.
Margaret Joan, Hampshire Posted on 30/11/2018 , work completed 30/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/01/2019)
Hello Margaret Joan, Thank you for leaving us some feedback, we are grateful. We are pleased that we could help with your new bed purchase, and that we could assemble it to your satisfaction. We hope you are enjoying using it! Kind Regards.
Pleasant & efficient
Customer Service
Quality
Value
The engineer phones me to say he was on his way, I appreciated this. He was very pleasant and efficient. He would not stop for a cup of tea. From sales to aftercare I have found Ableworld easy to deal with and very helpful.
Sheila, Hampshire Posted on 28/11/2018 , work completed 28/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/01/2019)
Hi Sheila, Thank you for leaving us some feedback, we appreciate it. We are pleased that we could assist with your recent service with us, and happy that you were satisfied with the work provided. Many Thanks.
Helpful and Considerate
Customer Service
Quality
Value
They arrived when agreed and did everything we asked. Took time to set up the chair and to show how it worked. Were wonderful!
Robert, Hampshire Posted on 26/11/2018 , work completed 26/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/12/2018)
Hello Robert, Thanks for leaving us a review, we are grateful. We are pleased that we could help with your recent stairlift installation, and that you were happy with the service and the chair. Take care and Kind Regards.
Kind and helpful staff
Customer Service
Quality
Value
Kind, helpful staff, couldn't do enough for me. When chair was delivered it was explained in great detail, I have no hesitation on recommending Ableworld.
Christine, Hampshire Posted on 23/11/2018 , work completed 23/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/12/2018)
Hi Christine, Thank you for leaving us a review, we appreciate it! We are pleased that we could assist with your stairlift installation, and are grateful that you would recommend us further. Kind Regards.
My review
Customer Service
Quality
Value
From start (survey) to finish (showing me how to use the stairlift) the trader was excellent. He was polite, friendly and very competent. I cannot recommend them highly enough.
Michael, Hampshire Posted on 21/11/2018 , work completed 21/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/12/2018)
Hello Michael, We appreciate you leaving us some feedback, Thank you. We are happy that we could help with your stairlift installation, and pleased that the service was good. Thank you for recommending us further! Kind Regards.
Efficient service - stairlift.
Customer Service
Quality
Value
Looked in Ableworld showroom at stairlifts. Received helpful advice & put under no pressure. Booked an estimate. Steven did the estimate, left us a price and information. Answered all our questions & put us under no pressure. Steven then measured and installed the stairlift. Very friendly, efficient & tidy. Left no mess in the house. Good to have the same person from start to finish. All done within stated timescale.
Victor, Hampshire Posted on 21/11/2018 , work completed 21/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/12/2018)
Hi Victor, We appreciate you leaving us some feedback, Thank you for doing so. We are pleased that Steven could help with your recent stairlift installation, and that you found the overall service pressure free and at a high standard. We hope your stairlift is working well. Kind Regards.
Brilliant
Customer Service
Quality
Value
When you are disabled, EVERYTHING in life is more difficult. I only needed a wheelchair service, but what a joy it was to find a company who really understood, and cared about, my problems. Friendly, knowledgeable and kind staff, to whom nothing was too much trouble. Could not have been better. Brilliant!
Roger Sawell Posted on 18/11/2018 , work completed 18/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 30/11/2018)
Hello Roger, Thank you for leaving us a kind review, we are grateful. We are so pleased that we could assist with your recent wheelchair assistance, and that you were happy with the service you received. Your kind words mean a lot to us and we will certainly pass your comments on to the rest of the team. Kind Regards.
Excellent service
Customer Service
Quality
Value
Andy came to my property and repaired a puncture sustained the previous afternoon. At 10.45pm. I found him quick and pleasant to deal with - he even found time to put a microwave into a lady's car next door. I was very satisfied with the service I received. I bought the scooter from Ableworld. Excellent service recommended.
Barry, Hampshire Posted on 16/11/2018 , work completed 16/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/12/2018)
Hi Barry, Thank you for taking your time to leave us some feedback, we are grateful. We are pleased that we could assist with your recent puncture, and that we could come out to you promptly. And that we could help your neighbour! Thank you for recommending us further, we appreciate it. Kind Regards.
My review
Customer Service
Quality
Value
Good job.
Chris, Hampshire Posted on 12/11/2018 , work completed 12/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/12/2018)
Hi Chris, Thank you for leaving us some feedback- we appreciate it. Kind regards.
Very Professional
Customer Service
Quality
Value
I have purchased one scooter and two lifting chairs plus servicing with complete satisfaction.
John, Hampshire Posted on 10/11/2018 , work completed 10/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 09/01/2019)
Hello John, Thank you for your review, we are grateful. We are pleased that we could assist with your recent purchases and servicing on them, and glad that you are happy with the work received. Kind Regards.
Prompt and professional
Customer Service
Quality
Value
Many items including: stair lift, rise and recliner chair, motor scooter, walking frame, reading lamp, toilet aids.
Thomas Henry, Hampshire Posted on 06/11/2018 , work completed 06/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 22/11/2018)
Hello Thomas, Thank you for leaving us some feedback- we appreciate it. We are pleased that we could assist with your mobility needs. Kind regards.
Friendly & helpful
Customer Service
Quality
Value
Reclining bed installed very friendly and helpful service.
Janice, Hampshire Posted on 05/11/2018 , work completed 05/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 22/11/2018)
Hello Janice, We appreciate you leaving us a review- Thank you. We are pleased that we could help with your new bed installation, and happy that you were pleased with the service provided. Kind Regards.
Most helpful
Customer Service
Quality
Value
I bought a recliner chair from Ableworld in Woolston. The salesman in the shop was most helpful. I ordered the chair on Sunday 4th November and it was delivered on Wednesday 7th Nov. Very quick service! Wonderful
Dianne, Hampshire Posted on 04/11/2018 , work completed 04/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 20/11/2018)
Hello Dianne, Thank you for leaving us a review, we appreciate it. We are happy that we could assist with your new riser recliner chair, and that our delivery was prompt and efficient. We are pleased that you were happy with the service provided! Many Thanks.
My review
Customer Service
Quality
Value
I cannot speak highly enough of the standard and quality of the workmanship we received! I have no hesitation in recommending this company.
Gervais, Hampshire Posted on 01/11/2018 , work completed 01/11/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/11/2018)
Hello Gervais, Thank you for leaving us a review, we are grateful. We are pleased that the standard of work was high, and that you were happy with the service you received. Thank you for recommending us further, we appreciate this. Kind Regards.
Very professional
Customer Service
Quality
Value
Took my scooter in for repair thinking I might need a new one, Ableworld sorted out my scooter and that was cheaper then getting a new one. Very friendly staff who knew what they were doing. Absolutely brilliant. 10 out of 10.
David, Hampshire Posted on 29/10/2018 , work completed 29/10/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 14/11/2018)
Hi David, Thank you for leaving us some feedback- we appreciate it. We are pleased that we could help with your recent scooter repair, and that you were happy with the service provided by our engineers. We hope your scooter is running fine now! Many Thanks.
My review
Customer Service
Quality
Value
The Company were polite and helpful. They protected the carpets with a sheet and cleaned up after themselves. Really happy with the stairlift installed and the fitter clearly explained how to operate it.
David, Hampshire Posted on 26/10/2018 , work completed 26/10/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 14/11/2018)
Hello David, Thank you for leaving us some feedback, we appreciate this. We are happy that we could help with your new stairlift installation, and that you felt the service was to a great standard. Kind Regards.
Professional and helpful
Customer Service
Quality
Value
The engineer was very helpful and explained the issue's very well. He was very polite and worked very quickly but to the best standard. Very happy with the service.
D, Hampshire Posted on 26/10/2018 , work completed 26/10/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/11/2018)
Hello, Thank you for taking your time to leave us some feedback, we appreciate it. We are pleased that we could assist with your stairlift installation, and that you felt the service was delivered to a high standard in a good time scale. Kind Regards.
Very good
Customer Service
Quality
Value
No hesitation on recommending this firm to anyone. Excellent overall service.
Elsa, Hampshire Posted on 24/10/2018 , work completed 24/10/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 20/11/2018)
Hello Elsa, We appreciate you leaving us a review, Thank you. We are happy that you were pleased with the overall service you received, and appreciate that you would recommend us further. Kind Regards.
My review
Customer Service
Quality
Value
Service very friendly & caring.
Marion, Hampshire Posted on 23/10/2018 , work completed 23/10/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/11/2018)
Hello Marion, Thanks for leaving us a review, we appreciate your feedback. We are pleased that we could help with your mobility needs, and that you felt our staff were friendly and caring. Take Care. Kind Regards.
My review
Customer Service
Quality
Value
Fitted stair lift, came on time, carried out installation. Showed us all controls and demonstrated working. I would recommend this company and their installer Stephen, to anybody.
Ivor, Hampshire Posted on 22/10/2018 , work completed 22/10/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 14/11/2018)
Hello Ivor, Thank you for leaving us a review, we appreciate your feedback. We are pleased that Stephen could help with your stairlift installation, and that the job was done to a high standard. Thank you for recommending us further- we are grateful. Many Thanks.
Exceptional service
Customer Service
Quality
Value
Steve Bloodworth from Ableworld came to fit a stairlift, he was very professional, helpful and spent time explaining how the lift worked and what to do if anything went wrong. We couldn't fault him or the company and wouldn't hesitate to recommend Ableworld and especially the engineer Steve Bloodworth.
Valentine, Hampshire Posted on 19/10/2018 , work completed 19/10/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 15/11/2018)
Hello Valentine, Thanks for leaving us a review, we appreciate your feedback. We are happy that Steve and the rest of the team could assist with your recent stairlift installation, and we are grateful that you would recommend us further. We will make sure your comments are passed onto Steve. Kind regards.
My review
Customer Service
Quality
Value
Prompt and professional.
Edna, Hampshire Posted on 16/10/2018 , work completed 16/10/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 26/10/2018)
Hi Edna, Thanks for your review- we appreciate your feedback. We are pleased that our work was satisfactory to you. Many Thanks.
Efficient service
Customer Service
Quality
Value
Highly recommended. Fast, efficient service, and I have no hesitation in recommending them.
George, Hampshire Posted on 15/10/2018 , work completed 15/10/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 15/11/2018)
Hi George, Thanks for your review- we are grateful! We are pleased that we could assist with your service, and happy that you would recommend us further. Kind Regards.
Excellent service
Customer Service
Quality
Value
Very helpful and professional staff. Purchased a Langley recliner/riser armchair which was delivered and installed within 5 days.
David, Hampshire Posted on 08/10/2018 , work completed 08/10/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 26/10/2018)
Hello David, We appreciate you leaving us a review, Thank you. We are pleased that we could help you out in store, and that your riser recliner chair was delivered promptly. We hope you enjoy using it! Kind Regards.
Excellent delivery and service
Customer Service
Quality
Value
Arrived exactly on time. Very polite and helpful staff. Nothing too much trouble and very friendly. Will use them again.
Jean, Hampshire Posted on 05/10/2018 , work completed 05/10/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/10/2018)
Hi Jean, Thank you for your review, we are grateful of your feedback. We are pleased that we could help with your mobility needs, and that you were satisfied with our staff members. We hope to see you again in the near future. Many Thanks.
Friendly & helpful
Customer Service
Quality
Value
Delivered on time. Really efficient. Friendly service.
Anthony, Hampshire Posted on 05/10/2018 , work completed 05/10/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/11/2018)
Hi Anthony, Thank you for leaving us a review, we appreciate it. We are pleased we could help in store and that you were pleased with the service received. Many Thanks
Considerate and rapid response
Customer Service
Quality
Value
Rapidly deteriorating health made a stairlift a necessity. On a friends advice I phoned Ableworld. Their engineer arrived as promised promptly the next morning and returned later to complete the survey. I accepted his advice on the model and positioning of the stairlift and it was promised within 2 weeks, but was actually delivered and installed only 8 days later. This product has transformed my situation and the service was outstanding.
Pamela, Hampshire Posted on 05/10/2018 , work completed 05/10/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 26/10/2018)
Hello Pamela, Thank you for leaving us a review, we are grateful of the feedback we receive. We are so pleased that we could assist with your stairlift installation, and that it has made such a difference to your daily living. We hope you enjoy using it. Kind Regards.
Service to scooter very professional
Customer Service
Quality
Value
Very good service. Friendly and polite workman and on time.
Patricia, Hampshire Posted on 04/10/2018 , work completed 04/10/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 26/10/2018)
Hi Patricia, Thanks for leaving us some feedback, we appreciate it. We are glad that our team could assist with your scooter service promptly. Many Thanks.
Highly professional
Customer Service
Quality
Value
I was told by some other company it was impossible to get the wheel off to change the bald tyre, but Ableworld solved my problem. They took it to a workshop and spent several hours and 4 different men to look at it, using blow lamp. I was so relieved they fixed it as I couldn't afford a new one. They were kind, efficient and professional very polite for the said quote. Very highly recommended. I wouldn't use anyone else.
Julie, Hampshire Posted on 26/09/2018 , work completed 26/09/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/11/2018)
Hello Julie, Thank you for taking your time to leave us a review, we appreciate it. We are pleased that we could solve your unusual issue with your tyre, and that we managed to repair it in the end. Thank you for your kind words, we are grateful of you comments and will make sure they are passed on to the rest of the team. Kind Regards.
Happy
Customer Service
Quality
Value
Very happy about the Stairlift they put up for us. Very quick service.
Janet, Hampshire Posted on 26/09/2018 , work completed 26/09/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/10/2018)
Hello Janet, Thank you for leaving us some feedback, we are grateful. We are glad that we could assist with installing you a new stairlift, and you were satisfied with the service. Many Thanks.
Brilliant
Customer Service
Quality
Value
Fixed my rollator while I waited even offered me a drink. Lovely people.
Maureen, Hampshire Posted on 25/09/2018 , work completed 25/09/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 26/10/2018)
Hi Maureen, Thank you for leaving us a review. We are glad that we could fix your rollator and you appreciated our service. Hope to see you again in the near future, Kind Regards.
Ableworld
Customer Service
Quality
Value
Sales person was very polite and helpful after sale.
Robert, Hampshire Posted on 24/09/2018 , work completed 24/09/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/10/2018)
Hi Robert, Thank you for taking your time to leave us a review- we appreciate it. We are pleased that we could assist you with any mobility aids in store. Many Thanks.
My review
Customer Service
Quality
Value
Very good.
Peter John, Hampshire Posted on 20/09/2018 , work completed 20/09/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/10/2018)
Hello Peter, Thank you for leaving us some feedback, we appreciate it. We are pleased that we could help out with your mobility needs. Many Thanks.
Very professional
Customer Service
Quality
Value
First class service by professional tradesman from quotation to completion of stairlift.
Derek, Hampshire Posted on 19/09/2018 , work completed 19/09/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/10/2018)
Hello Derek, Thanks for leaving us a review- we appreciate your feedback. We are so happy we could provide you with your new stairlift, and pleased our service met high standards. We hope to see you in store again in the near future, Kind Regards.
My review
Customer Service
Quality
Value
Prompt and professional.
Pauline, Hampshire Posted on 11/09/2018 , work completed 11/09/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 25/09/2018)
Hi Pauline, Thank you for taking your time to leave us some feedback- we appreciate it. We are pleased that you were happy with the service you received, and we hope to see you again in the near future. Many Thanks.
Efficient & professional.
Customer Service
Quality
Value
First impression, shop clean & tidy. Checked three wheel walker, completed in time stated, employee very polite & efficient.
Robert, Hampshire Posted on 10/09/2018 , work completed 10/09/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 25/09/2018)
Hello Robert, Thank you for taking your time to leave us some kind feedback, we appreciate it. We are so pleased that you were happy with the service you received, and that our staff members could help you out. Many Thanks.
Helpful & kind
Customer Service
Quality
Value
Highly recommend. I would definitely use again. Very helpful and kind.
Susan, Hampshire Posted on 08/09/2018 , work completed 08/09/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 25/09/2018)
Hi Susan, we appreciate you taking your time to leave us a kind review- Thank you. We are so pleased that we could help you with your mobility needs, and we are grateful that you would recommend us further. We hope to see you again in the near future. Take care.
Very prompt.
Customer Service
Quality
Value
The Engineer arrived on time and was very pleasant. The chair was repaired and everything left clean and tidy.
Joyce, Hampshire Posted on 08/09/2018 , work completed 08/09/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/10/2018)
Hi Joyce, Thank you for leaving us a review- we are grateful. We are pleased that our engineer could assist with your stairlift repair, and that the work was satisfactory. Many Thanks.
Prompt and professional
Customer Service
Quality
Value
Entered flat with chair in 2 pieces very carefully. Assembled chair. Moved my chair to put new one in place. Helped me understand control and explained about box which could be used if electricity fails, to get me out of chair. Friendly and helpful. Any problems will hopefully be resolved if needed. Have also purchased rollator previously from them. Shop assistant most helpful.
Barbara, Hampshire Posted on 01/09/2018 , work completed 01/09/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 25/09/2018)
Hello Barbara, We appreciate you taking your time to leave us a review- Thank you. We are pleased that we could assist you with your new riser recliner chair, and that we could place it in it's new place. We are happy that we could help you with your mobility needs, and hope to see you again in the near future. Many Thanks.
Very good (always)
Customer Service
Quality
Value
Always helpful. Nothing too much bother.
Antony, Hampshire Posted on 24/08/2018 , work completed 24/08/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/09/2018)
Hi Anthony, Thank you for taking your time to leave us a review- we appreciate it. We are pleased that we could help with your mobility needs. Many Thanks.
My review
Customer Service
Quality
Value
I have nothing but praise for the staff of Ableworld. I visited their shop on a Saturday to purchase a Rollator and view stair lifts. After about thirty minutes I came away with my Rollator and booking a visit for a quote the following Monday. The Engineer arrived the next Monday, showed me brochures of all the stair lifts they did, measured up my stairs and left me with my quote. At no time did they give me the hard sell. Needless to say I ordered one and it was installed the following week. The installer was on time, very polite and friendly, clearing away any dirt.
John, Hampshire Posted on 20/08/2018 , work completed 20/08/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 13/09/2018)
Hello John, Thank you for taking your time to leave us some kind feedback, we appreciate it. We are so pleased that we could assist with both your rollator purchase and your stairlift installation. We are happy that you were pleased with your stairlift installation, and that we could fit this promptly for you. We hope to see you in store again in the near future. Many Thanks.
Retired
Customer Service
Quality
Value
I purchased a Rascal Scooter on 20th August and recently had a folding canopy installed on it. The service & help I have had from Ableworld has been superb. When I purchased the Scooter the salesman was helpful, understanding & very thorough in his presentation. I had the canopy fitted & again the Scooter was collected and delivered back to me and the mechanic demonstrated its use. Excellent firm.
Catherine, Hampshire Posted on 20/08/2018 , work completed 20/08/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 26/10/2018)
Hello Catherine, Thank you for leaving us a review- we appreciate it. We are so pleased that we could assist with your scooter purchase and that the canopy fits well on it. Thank you for your kind words about out mechanic, we will make sure this is passed on. Take Care.
Very happy
Customer Service
Quality
Value
I am always very happy with your service you give to me. Highly recommend.
Brenda, Hampshire Posted on 16/08/2018 , work completed 16/08/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/09/2018)
Hi Brenda, we appreciate you taking the time to leave us a kind review- Thank you. We are pleased that we could help with your service, and are grateful that you would recommend us further. Take Care.
Professional and friendly
Customer Service
Quality
Value
Prompt, friendly service. Helpful advice. Good value for money. Have recommended to others. Will continue to use and support.
John, Hampshire Posted on 15/08/2018 , work completed 15/08/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 25/09/2018)
Hi John, Thank you for leaving us some feedback. We are so pleased that we could assist with your new mobility aids, and that you were happy with the service you received. We hope to see you soon in the near future. Many Thanks.
Service.
Customer Service
Quality
Value
Very pleasant & able young man, carried work out satisfactorily.
Ann, Hampshire Posted on 15/08/2018 , work completed 15/08/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 10/09/2018)
Hello Ann, Thank you for taking your time to leave us some feedback- we appreciate it. We are so pleased that our engineers could assist with your recent service, and that they did a good job. Many Thanks.
Fantastic service
Customer Service
Quality
Value
I went in one day and they came to install the next. They were here on time. The man installed the electrics and the stairlift, he was very tidy & efficent. Fantastic service and I'm thrilled to bits!
Angela, Blundale Posted on 13/08/2018 , work completed 13/08/2018
Prompt and professional
Customer Service
Quality
Value
Very difficult getting my old chair out so the chair had to be sawn in many pieces. Very happy with the service, the chair was then replaced with a new one. I would certainly recommend Ableworld for any future business.
Raymond, Hampshire Posted on 11/08/2018 , work completed 11/08/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/09/2018)
Hello Raymond, Thank you for taking the time to leave us some kind feedback, we appreciate it. We are so pleased we could help with your new chair, and are grateful that you would recommend us further. Many Thanks.
Very prompt & courteous
Customer Service
Quality
Value
Annual overhaul of mobility scooter & battery check, completed on time & on budget. Collected & delivered. A most satisfactory service. I have used their shop many times & always found them most helpful.
John, Hampshire Posted on 11/08/2018 , work completed 11/08/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/08/2018)
Hello John, Thank you for taking the time to leave us a review- we appreciate it. We are pleased that we could assist with your mobility scooter and battery check and that you were satisfied with the service. We hope to see you again soon. Many Thanks.
Polite & helpful
Customer Service
Quality
Value
We have used Ableworld twice for mobility aids for my husband. On both occasions the staff have been very polite, helpful & knowledgeable of the products that we needed. Would definitely recommend them every time.
Rosalind Sylvia, Hampshire Posted on 10/08/2018 , work completed 10/08/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/08/2018)
Hello Rosalind Sylvia, Thank you for leaving us a kind review. We are pleased that we could help with your husbands mobility aids and appreciate that you would recommend us further. We hope to see you in store again soon. Many Thanks.
Fitted chairlift
Customer Service
Quality
Value
It was all satisfactory and the fitters were very friendly no complaints.
Rosie, Dorset Posted on 10/08/2018 , work completed 10/08/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/09/2018)
Hi Rosie, Thank you for taking your time to leave us a kind review- we are grateful. We are pleased that we could help with your stairlift installation. Many Thanks.
Very good
Customer Service
Quality
Value
Took old chairs out. Put new chairs together. Gave a demonstration, very good. Took all packaging away. Two very nice men.
Norma, Hampshire Posted on 10/08/2018 , work completed 10/08/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 28/08/2018)
Hello Norma, we appreciate you leaving us a review- Thank you. We are pleased that we could help with your new chairs, and hope they are extremely comfortable for you. Kind Regards.
Highly recommended
Customer Service
Quality
Value
Very helpful, professional, prompt delivery and installation. Would recommend and certainly use again.
Barbara, Hampshire Posted on 08/08/2018 , work completed 08/08/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 17/08/2018)
Hello Barbara, Thank you for your kind words, we appreciate you taking the time to do so. We are pleased that we could help with your recent mobility service, and hope to see you again in the near future. Many Thanks.
Stairlift
Customer Service
Quality
Value
Punctual, work was carried out brilliantly, cleaned up after themselves
Valarie Rose Posted on 05/08/2018 , work completed 05/08/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/08/2018)
Hi Valarie, Thank you for taking the time to leave us some feedback, we appreciate it. We are so pleased that you are happy with the stairlift work you received from us. Many Thanks.
Very happy
Customer Service
Quality
Value
Excellent worker. On time, knew what he was doing, finished in very quick time. Very happy.
Jean, Hampshire Posted on 05/08/2018 , work completed 05/08/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/09/2018)
Hi Jean, Thank you for leaving us a review. We are pleased that we could help with your mobility needs, and happy that you were satisfied with our work. Take Care.
Prompt & professional
Customer Service
Quality
Value
I purchased a Hartford adjustable bed in July 2018. It was delivered on time and erected. The remote control was fully explained. All the packaging was removed and the old bed taken away. All the work was carried out as agreed. The staff from shop to delivery were most courteous and helpful. I will certainly use Ableworld again and also recommend the company.
Enid, Hampshire Posted on 27/07/2018 , work completed 27/07/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/09/2018)
Hi Enid, Thank you for taking the time to leave us some feedback- we appreciate it. We are pleased that we could help with your new adjustable bed, and that we could set it up for you, we hope you enjoy using it! Many Thanks.
Emergency
Customer Service
Quality
Value
I severed the power cable on my power wheelchair. Andy came out to my car as I could not come in the shop. He was very kind, he mended my wheelchair in 24 hours and I am so very grateful as I was off on holiday the next day. Lady in the shop was also very lovely. Fantastic service by all. Thank you and did not charge a fortune.
Dee, Hampshire Posted on 25/07/2018 , work completed 25/07/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/08/2018)
Thank you for leaving us some kind feedback Dee, we appreciate it. We are pleased that you gave us a call to come and fix your powerchair in emergency circumstances, and that we could do this successfully. We will pass your kind comments onto Andy and our store team. Take care, Many Thanks.
First class
Customer Service
Quality
Value
Very pleasant man, good worker, clean and tidy. Got on very well with both of us. First class.
David, Hampshire Posted on 24/07/2018 , work completed 24/07/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/08/2018)
Hello David, Thanks for leaving us some kind feedback after your recent mobility service- we appreciate it! We are happy that you are pleased with the service you received from us. Many Thanks.
Good work!
Customer Service
Quality
Value
Two technicians came to service my father's stairlift and recliner chair. Friendly and courteous, and very efficient. Respectful to my Father. Punctual within time slot advised by Ableworld. Cleaned up after they had finished the services. Nice guys, both of them.
Southampton resident Posted on 21/07/2018 , work completed 21/07/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 23/07/2018)
Hello, Thank you lots for leaving us a kind review- we appreciate you taking the time to do this. We are so pleased that we could assist you and your Father with servicing both his stairlift and riser recliner chair- we hope they are working well and he enjoys using them. Thank you for your kind words about our engineers, we will ensure your comments are passed on further. We hope to see you in store again soon, Take Care.
Excellent Company
Customer Service
Quality
Value
I would like to thoroughly recommend this company to those that are seeking disability equipment at a fair price. They measured up, made parts for and installed a stair lift in a relatives house in two days. They were quick, very pleasant and explained all the options. He phoned me within an hour of leaving to give a quote. Next morning arrived on time, got on with it and had just finished installing the lift in two hours, as the transport from the hospital turned up at the door with my relative. Perfect! Both of the company associates that I dealt with were extremely pleasant and professional. No mess, No fuss, No bother. Absolutely excellent service from Ableworld Southampton.
Mark K Posted on 19/07/2018 , work completed 19/07/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 23/07/2018)
Hello Mark, Thank you for taking the time to leave us such a kind review- we appreciate you taking the time to do this. We are so pleased that our engineers could assist you with your stairlift, and it was done promptly and professionally. We hope you enjoy using your new stairlift, and we look forward to seeing you in store again soon. Many Thanks.
Prompt and professional
Customer Service
Quality
Value
Fitted new electric motor to double bed. The fitter was extremely helpful and efficient. An excellent service.
Graham, Hampshire Posted on 16/07/2018 , work completed 16/07/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/08/2018)
Thank you for leaving us some recent feedback Graham, we are grateful of it. We are happy we could help you with your new motor on your bed! Hope it is working perfectly now. Many Thanks.
Brilliant job.
Customer Service
Quality
Value
Would recommend to anyone. Nice clean job. Thank you.
Douglas, Hampshire Posted on 13/07/2018 , work completed 13/07/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/08/2018)
Hello Douglas, Thank you for leaving us some feedback regarding your recent experience with us, we appreciate you taking the time to do this. We are happy we could help with your mobility needs, and are grateful that you would recommend us further. Many Thanks.
Highly recommend.
Customer Service
Quality
Value
Very friendly and helpful. Polite, nothing is too much trouble. Been to the shop plenty of times and would recommend them to every one. The chaps turned up on time and did not make a mess.
Maureen, Hampshire Posted on 04/07/2018 , work completed 04/07/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 23/07/2018)
Hello Maureen, thank you for taking the time to leave us a kind review- we appreciate it. We are so pleased that our engineers could assist you with your mobility aids, and that they were to our high standard. Thank you for your kind words about our staff and engineers, we will make sure your comments are passed on. We look forward to seeing you in store again in the near future. Many Thanks.
Very satisfied
Customer Service
Quality
Value
Extremely friendly & efficient. Service from the two engineers who installed my stairlift in a few hours, despite difficulties of my tight curving stairs. I am very happy with it all and the relief it has given me.
Barbara J, Hampshire Posted on 02/07/2018 , work completed 02/07/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/07/2018)
Hello Barbara, thank you for taking the time to leave us a kind review, we appreciate your feedback. We are so pleased that our engineers were able to fit a stairlift onto your tricky stairs! We are so glad that you are pleased with the outcome and hope you enjoy using your new stairlift!
Superbly efficient job
Customer Service
Quality
Value
Very prompt quoting followed by prompt fitting service, 48 hours service from quote to fitting completed. Very patient demonstration to operating.
Anthony, Hampshire Posted on 02/07/2018 , work completed 02/07/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 23/07/2018)
Hello Anthony, we appreciate you taking the time to leave us a review- Thank you. We are pleased that we could assist you with your stairlift installation and that you were pleased with the demonstration also. We hope you enjoy using your new stairlift and hope to see you again in the future. Many Thanks.
Prompt and professional
Customer Service
Quality
Value
Very helpful staff, polite - on time.
Sylvia, Hampshire Posted on 30/06/2018 , work completed 30/06/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 23/07/2018)
Hello Sylvia, thank you for taking the time to leave us a kind review, we are grateful that you have taken your time to do this. We are pleased that you were happy with the staff and the response time of our engineers. We hope to see you again in the near future. Many Thanks.
Helpful
Customer Service
Quality
Value
Two very nice and helpful workmen. Explained everything they did. Nothing was too much trouble. Cleaned up their mess afterwards. Would use the firm again.
Arthur, Hampshire Posted on 30/06/2018 , work completed 30/06/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 11/07/2018)
Hello Arthur, Thank you for taking the time to leave us a kind review, we appreciate it! We are so pleased that our engineers could assist you with your new mobility product and demonstrate and explain things thoroughly before leaving. We are so glad that you would use us again in the future, we hope you enjoy using your new mobility product and we hope to see you soon.
Job well done.
Customer Service
Quality
Value
Steve and Steven came and worked until job was done. Explained everything well, cleaned as they worked. Did everything they said they were going to . They made sure I was happy with everything. Also they made follow up call to check everything was ok.
Jean, Hampshire Posted on 29/06/2018 , work completed 29/06/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 23/07/2018)
Hi Jean, Thank you for your kind review. We are so pleased that both Steve and Steven could assist you with your mobility aid and demonstrate everything to you. We hope you enjoy using your new mobility aid, and hope to see you again soon in the near future.
Prompt, relaxed and professional
Customer Service
Quality
Value
Highly recommended, fast, efficient service and from taking service order, courteous, thoughtful, throughout. Well done. Andy stands out in particular.
Mike, Hampshire Posted on 28/06/2018 , work completed 28/06/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 23/07/2018)
Hello Mike, we are very grateful of you leaving a kind review for us- we appreciate it. We are so pleased that Andy and the other engineers could assist you with your mobility aids. We hope to see you again soon. Many Thanks.
Brilliant.
Customer Service
Quality
Value
Great service, friendly & thorough.
Thelma, Hampshire Posted on 28/06/2018 , work completed 28/06/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/08/2018)
Hi Thelma, Thank you for leaving us some feedback, we are pleased that we could help with your recent mobility service. Many Thanks.
Prompt and professional.
Customer Service
Quality
Value
Two workers polite and explained everything to us and completed work fast. We have purchased bath lift and other items from them, they are a first-class company and we would recommend them.
Frederick, Hampshire Posted on 27/06/2018 , work completed 27/06/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 23/07/2018)
Hi Frederick, we are so pleased that we could assist you with your bath lift and other mobility aids, and that they were demonstrated thoroughly to you. Thank you for your kind words, we are happy that you feel this way about our store. We hope to see you again soon in the near future. Many Thanks.
Excellent job
Customer Service
Quality
Value
Phoned with a problem at 9:00 hours by 11:00 hours the engineer was here resolving the issue. Job was completed by 11:45 hours. Excellent service, only thing was call out charge £60.00 we only live 2.5 miles from shop.
Denise, Hampshire Posted on 25/06/2018 , work completed 25/06/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/07/2018)
Hello Denise, thank you very much for taking the time to leave us some feedback, we are extremely grateful! We are pleased that our engineers could get to your home and fix the stairlift promptly. We appreciate you live close to our store and unfortunately we have a set call-out charge for up to 10 miles from our store set in place, which is the £60 charge. We hope you enjoy using your newly fixed stairlift and hope to see you again in our store in the future.
Fantastic service
Customer Service
Quality
Value
Fantastic service throughout. Very professional staff. From measuring to fitting, a brilliant job. Will recommend them to friends and anyone looking for a stairlift.
Robert, Hampshire Posted on 15/06/2018 , work completed 15/06/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/07/2018)
Hi Robert, thank you for leaving us a kind review- we appreciate it! We are so pleased we could assist you with your stairlift, and that our engineers installed it to a great standard. Thank you for your recommendation, we hope you enjoy using your new stairlift, and hope to see you in our store again soon.
Prompt, professional.
Customer Service
Quality
Value
Very happy with the whole service from this firm.
Douglas, Hampshire Posted on 15/06/2018 , work completed 15/06/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/07/2018)
Hi Douglas, Thank you for leaving us a kind review, we are grateful for you taking the time to leave us some feedback. We appreciate the kind words about our store and our staff, we pride ourselves on our high customer service towards our customers and it is great to hear you say this. We are pleased we could help with your mobility issues and hope to see you again in the future.
Prompt and professional.
Customer Service
Quality
Value
I needed my power chair serviced, I was not getting the mileage that I should. I had a phone call telling me the charger was not working correctly. I also needed new batteries as I thought. I was able to have it back in two days start to finish, brilliant. The staff are very professional and friendly." Fantastic service".
Marilyn M, Hampshire Posted on 12/06/2018 , work completed 12/06/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/07/2018)
Hi Marilyn, thank you for leaving us some feedback, we appreciate you taking your time to do so. We are happy that we could sort your faulty powerchair and get it back working promptly for you. Thank you for your kind words, we hope you will visit us in store again in the near future!
Very good & professional
Customer Service
Quality
Value
Very polite installers professional job, everything left in a clean & tidy manner, very impressed. Would recommend (fitted stairlift).
Susan, Hampshire Posted on 12/06/2018 , work completed 12/06/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/07/2018)
Thank you for taking the time to leave us such a kind review Susan, we appreciate your feedback. We are pleased that we could install your stairlift and we are grateful you would recommend us further. We hope you enjoy using your stairlift and hope to see you again in the near future.
Brilliant help
Customer Service
Quality
Value
Excellent help, super crew and always helpful and kind. Puncture mended. Many thanks.
Joyce, Hampshire Posted on 12/06/2018 , work completed 12/06/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/06/2018)
We appreciate you taking the time to leave us a kind review Joyce, thank you! We are happy we could fix your puncture! Hope to see you again soon.
Brilliant job
Customer Service
Quality
Value
Both men that installed my stairlift were polite, chatty and quiet workers. Done the most professional job all left clean and tidy. Explained how stairlift worked. They did not rush me very pleased all round, super job.
Hazel, Hampshire Posted on 08/06/2018 , work completed 08/06/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/06/2018)
Thank you for taking the time to leave us a kind feedback, we appreciate it! We are very pleased that our engineers could install your stairlift and that you were happy with how it works. We hope to see you again in the future!
Exceptional job & work
Customer Service
Quality
Value
I have dealt with Ableworld on many occasions and have always received excellent service & workmanship. Staff are always most helpful and go out of their way for any assistance they can do.
John, Hampshire Posted on 05/06/2018 , work completed 05/06/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/07/2018)
Hello John, thank you for leaving us some kind feedback, we are grateful of you taking your time to do so. We are so pleased you are a regular customer of ours, and that we can assist you with any mobility issues you may have. It is much appreciated that you rate our staff so highly. We hope to see you in store again soon, Thank you again.
My review
Customer Service
Quality
Value
Checked out my stairlift very quickly. Did a very good job. Very pleased with service.
Sylvia, Hampshire Posted on 01/06/2018 , work completed 01/06/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/06/2018)
Thank you for leaving us a review Sylvia. We are happy that you were pleased with the service you recently received from us.
Brilliant job
Customer Service
Quality
Value
Excellent service.
Alan, Hampshire Posted on 31/05/2018 , work completed 31/05/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/06/2018)
Thank you for taking the time to leave us a fab review Alan, we appreciate it lots! We are happy that you felt the service you received from us was excellent. We hope to see you again.
Prompt & professional
Customer Service
Quality
Value
Very polite, helpful & friendly.
Janet, Hampshire Posted on 16/05/2018 , work completed 16/05/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/06/2018)
Thank you for leaving us a good review Janet, we appreciate it. We are pleased you were happy with the service you received from us.
Wonderful service
Customer Service
Quality
Value
Popped into the local shop to enquire about walking frames and stairlifts. Two days later it was fitted. I was able to hire it rather than purchase as only needed it for a short while. All staff very polite and helpful and the service was excellent.
Sarah, Hampshire Posted on 16/05/2018 , work completed 16/05/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/06/2018)
Thank you for leaving us a kind review Sarah, we appreciate it lots. We are so pleased you were happy with both the service and the hired stairlift you have got, we hope you enjoy using it. Many Thanks.
Good job
Customer Service
Quality
Value
Pleasant and helpful people to deal with. Punctual and efficient.
Iris, Hampshire Posted on 15/05/2018 , work completed 15/05/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 13/06/2018)
Thank you for leaving us a kind review Iris, we appreciate you taking the time to do this. We are pleased that you were happy with the service you received.
My review
Customer Service
Quality
Value
Stairlift installation
John, Hampshire Posted on 10/05/2018 , work completed 10/05/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 11/05/2018)
Thank you for taking the time to leave us a kind review John. We are happy you were satisfied with the stairlift installation you received. Many Thanks.
Brilliant job, prompt and professional
Customer Service
Quality
Value
Very helpful talk with you for what you need. Prompt and quick delivery, excellent service, nice respectfully friendly staff.
Norma, Hampshire Posted on 04/05/2018 , work completed 04/05/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 31/05/2018)
Thanks for leaving us a review Norma, we are pleased that you were happy with the service you received from us.
Brilliant work and very professional.
Customer Service
Quality
Value
I would use this company again.
Philip, Hampshire Posted on 30/04/2018 , work completed 30/04/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 31/05/2018)
Thank you for leaving us a review Phillip, we are pleased that you would shop with us again and will be happy to see you in store.
Stair lift - excellent
Customer Service
Quality
Value
From shop staff to the stairlift engineer the purchase was conducted in a friendly, professional manner and most importantly without pressure. This is not the first item we have bought from Ableworld and we will certainly use them again. We have no hesitation in recommending.
Gillian, Hampshire Posted on 27/04/2018 , work completed 27/04/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/06/2018)
We appreciate you leaving us a kind review Gillian, thank you! We are so pleased that you are happy with the service you recently received from us and will recommend us further. We hope to see you again in the near future. Many Thanks.
Prompt & Professional
Customer Service
Quality
Value
Work was carried out very efficiently. Site left very clean & tidy. All instructions were explained very clearly to a 97 year old lady with expert patience.
Winnie, Hampshire Posted on 24/04/2018 , work completed 24/04/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 11/05/2018)
Thank you for leaving us a review Winnie, we appreciate it lots! We are happy you were pleased with the service received and hope you enjoy using your new mobility aid. Many Thanks.
Prompt and professional
Customer Service
Quality
Value
Yearly review, have used Ableworld several times. We have stairlift serviced once a year engineers always polite and cheerful.
Howard, Hampshire Posted on 12/04/2018 , work completed 12/04/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/05/2018)
Thank you for taking the time to leave us a review Howard, we appreciate it. We are glad that you were pleased with our stairlift engineers and hope you enjoy using your new stairlift.
Prompt And Professional
Customer Service
Quality
Value
Steven Newman - The engineer who installed the stairlift was most courteous and obliging. Having surveyed the promises and advised us, he then came the next day, fitted the stairlift with a minimum of fuss and no mess or litter. Tested the lift and ensured that we were familiar with the controls. In short, a very capable worker and a credit to the company.
Henry, Hampshire Posted on 09/04/2018 , work completed 09/04/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/05/2018)
Thank you for taking the time to leave us a kind review Henry, we appreciate it lots. We are happy that Steven could assist you with your new stairlift and he demonstrated all the controls to you. We hope you enjoy using your new stairlift.
Prompt and professional
Customer Service
Quality
Value
Very prompt, professional, most polite, very focused and thorough in demonstrating product and it's uses. Informative as to future uses, services and warranty. Very clean and tidy operator.
S P, Hampshire Posted on 03/04/2018 , work completed 03/04/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/05/2018)
Thank you for taking the time to leave us a review, we appreciate it lots. We are glad you were satisfied with the work of our engineers and hope you enjoy using your mobility aid.
Prompt and professional
Customer Service
Quality
Value
Very prompt, professional, most polite, very focused and thorough in demonstrating product and it's uses. Informative as to future uses, services and warranty. Very clean and tidy operator.
S P, Hampshire Posted on 03/04/2018 , work completed 03/04/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/05/2018)
Thank you for taking the time to leave us a review, we appreciate it lots. We are glad you were satisfied with the work of our engineers and hope you enjoy using your mobility aid.
Prompt and Professional
Customer Service
Quality
Value
The electrician and engineer turned up on time and were polite whilst working here without causing major disruption. They also took time to explain the working of the stairlift. In all we were very pleased with their efforts.
Dennis, Hampshire Posted on 20/03/2018 , work completed 20/03/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 13/04/2018)
Thank you for taking the time to leave us a review Dennis, we appreciate it. We are glad you were satisfied with the installation provided by our engineers.
Very efficient
Customer Service
Quality
Value
Excellent service from first visit to completion. Particularly liked the single contact from start to finish. Steven Newman was excellent.
David, Hampshire Posted on 12/03/2018 , work completed 12/03/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 20/04/2018)
Thank you for taking the time to leave us a review David, we appreciate it. We are glad you were pleased with the service from Steven and his team.
Very Professional
Customer Service
Quality
Value
I would recommend this company.
Terence, Hampshire Posted on 09/03/2018 , work completed 09/03/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 21/03/2018)
Thank you for your review Terence, we very much appreciate it.
My review
Customer Service
Quality
Value
Very pleasant engineer. Explained things very thoroughly. Came on time, and made sure we could use stairlift before leaving.
Brian, Hampshire Posted on 04/03/2018 , work completed 04/03/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/05/2018)
Thank you for taking the time to leave us a kind review Brian, we appreciate it. We are pleased that our stairlift engineer was satisfactory and demonstrated the product to you before leaving. We hope you enjoy using your stairlift.
My review
Customer Service
Quality
Value
Very pleasant engineer. Explained things very thoroughly. Came on time, and made sure we could use stairlift before leaving.
Brian, Hampshire Posted on 04/03/2018 , work completed 04/03/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/05/2018)
Thank you for taking the time to leave us a kind review Brian, we appreciate it. We are pleased that our stairlift engineer was satisfactory and demonstrated the product to you before leaving. We hope you enjoy using your stairlift.
Brilliant job - prompt.
Customer Service
Quality
Value
Good firm. Easy to deal with, fast and efficient.
Alex, Hampshire Posted on 01/03/2018 , work completed 01/03/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 13/04/2018)
Thank you for taking the time to leave us a review Alex, we very much appreciate it.
Stairlift service
Customer Service
Quality
Value
Excellent service from when the stairlift was installed, 3 years ago, to the yearly service. Engineer is very friendly, and polite, cannot fault the work. Staff in the shop are extremely helpful, and polite. Would highly recommend.
M, Hampshire Posted on 22/02/2018 , work completed 22/02/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/03/2018)
Thank you for taking the time to leave us a response, we really appreciate it! We are glad you are pleased with both the engineers and store staff and we are pleased we can help. We hope you continue to enjoy your stairlift.
My review
Customer Service
Quality
Value
We could not wish for better service.
Walter, Hampshire Posted on 15/02/2018 , work completed 15/02/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/03/2018)
Thank you for your review Walter, we really appreciate it and are glad we could help.
Good professional work
Customer Service
Quality
Value
My Memb no: C419469174. Had fitted recon chair lift. The remote function failed on 16/03/18. After contacting supplier, their engineer arrived at an agreed time on 20/03/18 the fault was rectified within minutes with no charge!
Gerald, Hampshire Posted on 30/01/2018 , work completed 30/01/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/04/2018)
Hi Gerald, Thank you for taking the time to leave us some feedback about your reconditioned stairlift. We are pleased that you were so understanding about the fault that occurred and as always will try our best to rectify any issues quickly. Thanks
Excellent Job
Customer Service
Quality
Value
Excellent job. Cannot fault the workmanship or the fitter. Would not hesitate to recommend.
Kathleen, Hampshire Posted on 20/01/2018 , work completed 20/01/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/02/2018)
Thank you for taking the time to leave us a lovely review Kathleen. We are pleased that we could help you and thanks for the recommendation, we really appreciate it.
Prompt and professional.
Customer Service
Quality
Value
Engineer carried out yearly service on stair lift that they had previously installed. Turned up at date and advised, and were very thorough and polite.
Raymond, Hampshire Posted on 08/01/2018 , work completed 08/01/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/01/2018)
Thank you for leaving us some great feedback Raymond, we really appreciate it and glad that we were able to provide your stairlift service.
Excellent
Customer Service
Quality
Value
The engineer was very pleasant and helpful, the installation was carried out swiftly and everything was explained carefully to me. I would thoroughly recommend Ableworld to anyone requiring a stair lift.
Marlene, Hampshire Posted on 17/12/2017 , work completed 17/12/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/01/2018)
Hi Marlene, we are pleased that you were happy with the service you received when purchasing your new stairlift. Thank you for taking the time to leave us some feedback and recommending our services, we really appreciate it.
First class and professional
Customer Service
Quality
Value
I was very impressed to continue to use them. Their company engineer was extremely pleasant and courteous when fitting a new stair lift. I contacted them on the phone on Wednesday 28th November. On Thursday 29th November they surveyed the problem and on Friday 1st December they fitted a new stair lift. (Brilliant and very professional).
Barry, Hampshire Posted on 14/12/2017 , work completed 14/12/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/01/2018)
Thank you for taking the time to leave us a review Barry, we really appreciate it. We are glad that you were pleased with the prompt service we were able to provide and we hope you are enjoying using your new stair lift
Good work
Customer Service
Quality
Value
Steven Newman fitted the stair lift in. He was very professional and did an excellent job, a very pleasant young man and he cleaned up everything and gave me instructions how to use is. Good work.
Jean, Hampshire Posted on 16/11/2017 , work completed 16/11/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 14/12/2017)
Thank you for leaving us some lovely feedback and we are glad to hear that Steven was able to help you with your stairlift installation. We hope you enjoy using your new lift for many years to come.
Brilliant job
Customer Service
Quality
Value
Quick and efficient, clean and tidy, nothing was too much trouble. Can't recommend highly enough.
Joan, Hampshire Posted on 18/10/2017 , work completed 18/10/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 01/12/2017)
Thank you for taking the time to leave us a review Joan, we really appreciate it.
Excellent
Customer Service
Quality
Value
Having bought other items from Ableworld in the past, we knew that it would be a good place to start looking for a stair lift and we weren't disappointed. From being shown several types in the shop and having them explained to us, to the engineer coming to the house to measure up and finally coming to fit it, everything went clockwork. We would recommend Ableworld to our friends.
Berenice, Hampshire Posted on 17/10/2017 , work completed 17/10/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/11/2017)
Thank you for taking the time to leave us such a lovely review, we really appreciate it. We are really pleased that we can help you with your mobility needs and that you are happy with your new stairlift
My review
Customer Service
Quality
Value
Very well done
Edna, Hampshire Posted on 06/10/2017 , work completed 06/10/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 03/01/2018)
Thank you for taking the time to leave us some feedback, we really appreciate it
Professional
Customer Service
Quality
Value
Good value product and quality. First class workers - Very clean working and professional.
Nicholas, Hampshire Posted on 24/08/2017 , work completed 24/08/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/11/2017)
Thank you for taking the time to leave us a review. We are really pleased that we could help you.
Brilliant job nice people
Customer Service
Quality
Value
The stairlift that was put in I could not do without it now. A very nice person who installed it, he was helpful and very good at his work. Very accurate.
Ian, Hampshire Posted on 12/01/2017 , work completed 12/01/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/06/2018)
Thank you for taking the time to leave us a review Ian, we are pleased that you were happy with the service you received from us.