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Endorsed by Which? Trusted Traders

The Heat Surgeon

Profile thumb heat surgeon logo top half
5.0

66 Reviews

About

FINANCE AVAILABLE

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout Bristol and the surrounding areas, we cater to all domestic and business client’s central heating systems, gas services and plumbing requirements.

Established in 2011, we have the knowledge and expertise needed to ensure that you receive nothing but the best service. Our reputation has been developed through hard work and reliability which is why we are the area’s number one choice for plumbing & gas related work.

We offer you the highest quality workmanship and services for:
Boiler installations
Boiler replacements
Boiler servicing & repairs
Central heating installations
Gas safety inspections
Landlord safety certificates
Underfloor heating
Solar Heating

For further information or if you need an estimate please contact us.

What we do

  • Plumbers

  • Electricians

    • Electrical testing services
    • Electrical installations
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
  • Bathroom fitters

  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • safety certificates
    • central heating systems installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
66 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler service
Customer Service
Quality
Value
I used this company for a regular boiler service. They were very professional and quick to respond.
Dave in South Gloucestershire Posted on 11/05/2022 , work completed 05/05/2022
Amazing work and service - the BEST Heating Company by far!
Customer Service
Quality
Value
I was so impressed with the service and repair that Kye and Kris did for us on a 10-year-old boiler that they were first on my list when it came to finally getting a replacement quote. Kris was super helpful in discussing our specific needs and prepared a detailed quote that was very competitive compared to others. Kye did an amazing installation that was quick (all completed in a day) and he left the installation looking very tidy. Upon completion, he spent plenty of time explaining how the new boiler worked and was happy to answer any questions that I had. He also said that I could call them with “any question big or small” which I thought was very impressive and service well and above what I am used to. In summary – after 20 years in Bristol and having used 6 other plumbers (all bad ones) we have finally found the BEST Plumbing & Heating company by far! I can wholeheartedly recommend ‘The Heat Surgeon’ (also trading as Absolute Bristol) and I am not alone looking at all the other 5-star reviews on Google, including my own Google review relating to the repair in 2020. Call them today!!
Customer in Bristol City Posted on 22/12/2021 , work completed 19/11/2021
Good efficient and friendly service
Customer Service
Quality
Value
I needed to service my boiler before Christmas and the winter months but phoned Heat Surgeon late. At short notice they squeezed us in for the service. It was a prompt, efficient and friendly service. Very happy to recommend.
Customer in Bristol City Posted on 17/12/2021 , work completed 17/12/2021
Highly recommend
Customer Service
Quality
Value
Have had issues with my boiler for a long time and I contacted them to quote for a new boiler (and potentially relocating it). Instead of doing just what I asked, they looked at the boiler and recommended an alternative that they thought would work - and it did (or at least so far, so good!), saving me ££££ and finally have a boiler that does what it’s told to do! Kris and Kai were extremely helpful, customer service and advice was excellent - informed and honest. The work was super efficient and a good job done for a very fair price, and I am very grateful. I have found it extremely difficult to find reliable and trustworthy companies to help with boiler/heating matters since moving to Bristol - it’s like gold dust and will definitely be going back to The Heat Surgeon in the future. Very impressed!
Customer in Bristol City Posted on 26/11/2021 , work completed 25/11/2021
Urgent gas boiler service
Customer Service
Quality
Value
Great response. Great job. Super efficiency and flexibility. Great value. Easy communication and and engagement. All in all, Chris and the team were fantastic and I have recommend them to the rest of the resident in my apartment block. Certainly would use again :)
Customer in Bristol City Posted on 28/10/2021 , work completed 19/10/2021
Competent and helpful - even when being messed around
Customer Service
Quality
Value
I contacted Kris to have a replacement thermostat installed at a rental property of mine. The appointment was set up between the tenant and the engineer, Kye. On the day, Kye could not get a response from the tenant while at the door of the property so phoned me. In the end, Kye left for another job but said he could come back later that day if I could get through to the tenant. It turned out that the tenant was at home but not awake at the agreed time to open the door. We made an arrangement for Kye to come later that day and do the job which worked well. I was disappointed in the tenant for messing Kye around but he was very calm and cooperative, looking for a solution. Both Kris and Kye struck me as helpful and professional and I wouldn't hesitate to use them again.
Customer in North Somerset Posted on 26/10/2021 , work completed 15/10/2021
Really quick and efficient service with great communication
Customer Service
Quality
Value
We had a boiler that was making a horrible noise, probably as a result of us failing to get it serviced since we had it installed 8 years ago! Kris explained how they would approach sorting it out over the phone, then Kye came as scheduled the next day and serviced/repaired the boiler. He also discovered that our gas pressure was down and organised for the gas suppliers to come and replace a part on their side of the meter which they did within a couple of hours. Brilliant service, excellent communication and a wonderfully quiet boiler - highly recommended!
Customer in Bristol City Posted on 05/08/2021 , work completed 05/08/2021
Removal of hot water tank and old boiler, replacement with combi boiler and moving a radiator
Customer Service
Quality
Value
Kris and his team are brilliant. They provided a reasonable quote and were able to start the work quickly. Kris was very informative and was good at explaining issues and options along the way, giving me time to make up my mind. The work has been completed to a high standard and I felt comfortable with Kris and the team in the house - very trust worthy and good at their job!
Customer in Bristol Posted on 04/05/2021 , work completed 28/04/2021
Moving position and Installing new gas boiler and radiator thermostats.
Customer Service
Quality
Value
The heat Surgeons were very friendly. I was very pleased with their quick quote which they stuck to. The work they did was excellent. They were very clean and tidy. I have had no trouble with their work. I would highly recommend them.
Customer in South Gloucestershire Posted on 04/03/2021 , work completed 04/02/2021
A boiler and radiator replacement turned into the discovery of two gas leaks!!
Customer Service
Quality
Value
Excellent work from Kris, Kye and Alex - A boiler and radiator replacement turned into the discovery of two gas leaks!! This doubled the amount of scheduled work but they kept us well informed throughout, helping us to stay calm. They were respectful to our wishes and did a fantastic job completing the work to a high quality at a fair rate!! We were recommended these guys and would be happy to recommend them onto family or friends. Thanks you for our nice warm and safe home.
Damien in Bristol Posted on 15/02/2021 , work completed 09/02/2021