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Endorsed by Which? Trusted Traders

AD Computers

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5.0

32 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

AD Computers, Cardiff, South Wales

is a fast, efficient and friendly computer support service based in the Cardiff area. Established in 2004. AD Computers visit you and solve 99% of all PC problems at home or office.

No Fix No Fee

No fix, no Fee (if I can’t fix it, there is no charge)

What we do

  • Computer Repairs

    • PC Repairs
    • Laptop repair
    • Virus and malware removal
    • Data recovery
    • Data backup
    • Apple Mac Repairs
    • Hardware Installation
    • Wireless networking
  • Appliance repairs and servicing

  • More Services

    • computer issues
    • networking
    • computer upgrades

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
32 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
First Class Service
Customer Service
Quality
Value
My laptop is getting on a bit and needed a computer MOT. Andrew has helped me before so I had no hesitation in seeking his help again. I can only confirm what other reviews have said about the speed, efficiency, excellence and pleasantness of his service. Various irritations and frustrations I had been getting were quickly resolved and Andrew gave clear and helpful advice on many aspects of the way I use my laptop. I recommend him as the first port of call for anyone with computer problems.
Customer in Cardiff Posted on 15/10/2021 , work completed 14/10/2021
Outstanding Practitioner
Customer Service
Quality
Value
Andrew has provided me with first class service over a number of years and I have always been satisfied both by his work and by his very reasonable rates. On this last occasion, he managed to regain for me my Apple ID which I had somehow managed to forget. This is a most challenging task requiring pain staking work and patience. As well as doing this over more than one session he also set up a new printer and saw to a long list of other problems which had built up over recent months. Considering the time that he put in and his willingness to go the extra mile I thought his bill was very reasonable. I have no problem in recommending Andrew to anyone who is in need of support for a range of issues, whether big or small. You will not be disappointed. Robert Cardiff
Customer in Cardiff Posted on 28/06/2021 , work completed 26/06/2021
Thoroughly recommended service
Customer Service
Quality
Value
Used Andrew at AD Computers to upgrade my laptop that was under-performing having being bought in a hurry during lockdown. He got the requested part quickly and attended promptly afterward to fit it, after courtesy phone calls to arrange a convenient time to call. He was both quick and efficient, with the fitting and subsequent checking of the system taking perhaps 20 minutes. AD Computers were definitely on schedule and on budget - I honestly couldn't rate Andrew any more highly, and I would definitely use his services again!
Gary in Cardiff Posted on 14/04/2021 , work completed 14/04/2021
AD Computers Review--- having used the service twice in 2 years for different problems
Customer Service
Quality
Value
I fully recommend this company. I have used Andrew twice and on each occasion, he was prompt and sorted out my problems explaining to me what he was doing and what to do to avoid any future problems. He also went the extra mile' and gave me a lot of other IT advice which I now use regularly. He does follow up the session and I would use him again without hesitation. I have used IT in my career running a system with 24 PC's, Laptops, Handheld devices, online back up systems and used various companies and engineers and he is undoubtedly the best I have used.
Customer in Caerdydd Posted on 01/03/2021 , work completed 27/02/2021
Excellent
Customer Service
Quality
Value
Andrew repaired our A3 printer very promptly. His price was excellent and he gives a service with a smile. He fully deserves his Trusted Trader status
Customer in Newport Posted on 23/02/2021 , work completed 23/02/2021
Replacement of computer and installing cordless home phone
Customer Service
Quality
Value
Andrew was punctual and efficient and having installed the computer and phones offered excellent advice regarding their use. I was very satisfied with his efficiency and professionalism.
Customer in Cardiff Posted on 08/02/2021 , work completed 05/02/2021
Great job, quick and good comunication
Customer Service
Quality
Value
As an inmigrant student I struggled to trust service providers, many of my mates had been scammed so when I was looking for a place to sent my computer for repair I was really scared. Thinking that would cost me 300 or over and nothing would be fixed . Fir this reason I spent days looking for the perfect IT company to sent my computer. Ad website present the company as "the company next door", no fancy language, picture of himself, reviews and the offer of several services such as tutoring which favours the image of him being just a good and honest worker. I sent my email late at night and he replied quickly. He offered to pick up and return the computer in the same day. His workshop its quite far from where I live so I told him that he could just take it easy. At the collection he came right on time , was polite and friendly and offered a free case and a free UK power cable (I had a European one with a converter). Later that day he sent an email giving me the good news that everything was sorted. I couldn't believe it! Next morning he returned the computer, he explained all that was done and sent a digital invoice. Now my computer runs smoothly and I have an IT person that I trust. I will definitely recommend him to my mates.
Customer in Cardiff Posted on 10/11/2020 , work completed 10/11/2020
Replace desktop with laptop and tablet
Customer Service
Quality
Value
Andrew supplied a laptop and tablet suitable to my kind of usage. As always he arrived on time and equipment costs and final invoice were within budget. I have been using Andrew's services for a number of years and he continues to be very competent, helpful and patient, He explained everything really clearly and demonstrated all the changes that I was likely to experience. I now have 12 months of ongoing tech support if I need it. I would would definitely recommend Andrew for supply and repair.
Customer in Vale of Glamorgan Posted on 11/09/2020 , work completed 10/09/2020
Excellent Professional Service
Customer Service
Quality
Value
Andrew has set up my own new computer and also recently set up my elderly fathers new computer. On both occasions he was prompt, polite , gave a clear, concise explanation of what he would do, set up printers and gave an all round excellent first class service. Nothing was too much trouble for him and I would not hesitate in recommending him. A truly excellent job done! Many Thanks.
Customer in Caerdydd Posted on 30/06/2020 , work completed 29/06/2020
Highly Recommend
Customer Service
Quality
Value
We had purchased a new PC and needed it to be set up for us, Andrew did what we asked and explained everything to us clearly. I wouldn’t hesitate in recommending AD Computers for an efficient service carried out by a pleasant and helpful person.
Customer in Cardiff Posted on 25/02/2020 , work completed 25/02/2020