Advanced Vehicle Workshop

Having read the shinning reviews and believing the mechanic hand an intimate knowledge of the vehicle, I had taken my van in to have an informal inspection. (The Inspection failed to notice a key part of the suspension was severely compromised) But was recommended to have a new used engine installed.I agreed...Installation took significantly longer then quoted; this was considered during final billing.But poor quality of work meant Oil Leaks, coolant Leaks, overheating, clutch slip, cold starting issues... All of which meant multiple visits and more outlay. I feel have been very fair with these issues. Finally I had noticed a snapped bolt head (high tensile) had been left in the engine bay a few months after the install. If had paid more attention to this i probably would of noticed this came from the engine mount and the rest of the bolt was stick in the block, I probably would of also noticed the other bolts did not have any thread lock applied. Instead the engine fell out whilst driving.I will not be retiring to AVW, they are expensive, wasn’t amazed by customer service and ultimately very sloppy if not dangerous. 29/02/2016: I was invited back to AVW and was assured that issues that resulted from works completed have been treated very seriously. Issues are to be reviewed by all staff members in the monthly team brief to help move the business forward. Costs from resulting damages have been reclaimed despite falling outside of the warranty. Would like to thank AVW for dealing with the issues quickly and professionally.