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Endorsed by

Which

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Trusted Traders

AGL Services U.K Ltd

Which? Trusted Traders Logo
Opening Hours
Today -
  • Monday 09:30–16:30
  • Tuesday 09:30–16:30
  • Wednesday 09:30–16:30
  • Thursday 09:30–16:30
  • Friday 09:30–16:30
  • Saturday - Closed
  • Sunday - Closed
Profile thumb etchmore basin

4.8

17 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check.

About

AGL Services UK Offer the Complete Refurbishment & building services.
Areas of Expertise Bathrooms, Kitchens, Electrical, Plumbing, Flooring, full Refurbishment and Extensions.

With over 20 years experience in building and refurbishments. We offer an excellent, quality and reliable service.

Every project has our own tradesmen, full project design, itemised quotes and qualified professionals at no extra cost.

Every project big or small is managed and overseen by it’s own project manager at no extra cost, they are there to ensure that the customer is always happy and informed of any changes, problems or to give advice.
Our aim: The job is completed on time & within budget.

Please Visit our website for more information about us.

We are members OF TRUSTMARK and the Independence Community Interest Company INCIC.

We are DBS Checked for your peace of mind and we are fully insured for £2,000,000

What we do

  • Builders

    • Building services
    • Extensions
    • Garage conversions
    • Loft conversions
    • Plastering
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Wet rooms
  • Property refurbishment contractors

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Underfloor heating
    • Boiler installation
    • Power flushing
  • Flooring services

    • Carpet fitting
    • Floor laying
    • Wood flooring installation
  • Painters and decorators

    • Exterior decorating
    • Interior decorating
    • Painting contractors
  • More Services

    • grp roofing
    • plumbers
    • driveways
    • landscaping
    • fencing

Customer reviews

Reviews summary

4.8
17 reviews
Customer Service
4.8
Quality
4.9
Value
4.6
Sort by
Would not use again.
Customer Service
Quality
Value
AGL quoted to fit a new bathroom, plaster and decorate a hall/landing/bedroom, and fit carpet/laminate to these rooms. We were advised in the quote that the work would take approximately 2-3 weeks. Once the work started, it initially made good progress. However as the project went on it became increasingly drawn out. What started as a 2 week project eventually took 12 weeks! Though illness caused some delay, this did not justify such a huge wait. We had to start phoning and texting on a nearly daily basis as nobody was turning up or responding. At one point the project manager became un-contactable for 2 weeks. It turned out he had gone on holiday without informing us. We eventually had to write a letter of complaint before we got any response. Following this the work did continue, though a couple of bodges were noted - broken floorboard repairs were initially fixed with expanding foam until i asked for the board to be replaced. An extra piece of carpet was used to hide laminate that had been cut too short - very disappointing. The quality of the bathroom work was generally good. The decorating was average. They also had to be chased multiple times to send a copy of the contract and electrical certificate. We were never offered any compensation despite the project massively over-running, just an apology. I suspect if we hadn't mentioned the bodges they would have been left hidden. We felt a bother to them and that they were more interested in a bigger project elsewhere.
destinedsaturn302/09/2017
The trader replied (on 07/09/2017)
Initial project was estimated at 2-3 weeks, however that was before the customer added in the carpet/laminate (which was due to be completed by a previous company and AGL as a favour collected this and laid it) Many extras were added as favours. Works were completed within around 8-9 weeks not 12 weeks. There were some minor delays due to illness and the customer was understanding of this at the time. Some delays were also caused by customers obsessive snagging and criticisms from the beginning and also repairs to damaged plaster caused by the customers own electrical installs. The phoning and texting on a nearly daily basis was unnecessary and received during out of business hours. However we did our best to keep up this communication with the customer via 2 managers. The project was not left without a project manager, the customer was in talks and conversations with another manager so there was no reason to notify him of holiday. Some floorboards were replaced as requested and the foam was to fill small gaps the customer had mentioned and the extra carpet was added as a temporary fix until the next day when the fitter could complete the work, which was done. We can assure you that despite the size of a project we value all of our customers and treat them all equally as important. The customer was emailed with the contract/electrical cert but this was ignored. All of our reviews and customers can concur that we certainly do not bodge our work and we guarantee our work.
Fantastic bathroom conversion
Customer Service
Quality
Value
Thank you so much for your excellent service with our new bathroom conversion excellent job again
OSKAR BAINES21/02/2017
Excellent work
Customer Service
Quality
Value
I hadn't used AGL Services before, but I will call them again, as I am very pleased with the work that they carried out. They were prompt, punctual and did an excellent job replacing and decorating our cloakroom.
north herts13/02/2017
Excellent work and professional service
Customer Service
Quality
Value
We have had lots of work done by AGL, including repointing, roof tiling, rewiring/electrical work, replastering, flooring and some plumbing repairs. I would strongly recommend them, they are very reliable, and finish everything to a very high standard. Their people are knowledgable and passionate about what they do. They went above and beyond to make sure we were happy with the finish to our home and customer service has been excellent with all the paperwork/billing sorted out upfront, no surprise costs. Very likely we will be using them again.
TeelaBrown30/12/2016
Plastering, decorating and carpets
Customer Service
Quality
Value
Just had our lounge plastered, decorated and carpeted by AGL Services. Overall excellent value for money, fantastic finish and work all completed on schedule. AGL Services turn up when they say they will, provide a polite professional service and openly offer great advice on the work required and finishes. We have used AGL twice in the past for carpet, and will definitely use them again in the future for our next project. Keep up the good work!
Which? Trusted Traders Consumer11/06/2016
Very professional in all respects
Customer Service
Quality
Value
We were very impressed by all aspects of the building work etc. carried out in our kitchen. All the tradesmen were very personable, worked hard and efficiently and were very clear about what was going on. The work was carried out exactly as per the quote and we were sent photos illustrating progress when we were off-site. We will be using them again, as needed.
Victoria, Hertfordshire16/05/2016
Excellent service
Customer Service
Quality
Value
New roof, bathroom, kitchen, render, plumbing and carpets throughout.
Kev, Hertfordshire30/11/2015
Very impressed
Customer Service
Quality
Value
Flood from upstairs was repaired, downstairs was re-plastered, painted & electrics replaced.
Which? Trusted Traders Consumer09/11/2015
Total refurbishment
Customer Service
Quality
Value
Bathroom, Kitchen, plumbing refurbished. Very impressed and will be using again.
Which? Trusted Traders Consumer02/11/2015
Quality & reliable.
Customer Service
Quality
Value
Very impressed with the overall service.
Which? Trusted Traders Consumer29/06/2015