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Alan Cook Removals & Storage

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4.5

33 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 09:00–12:00
  • Sunday - Closed

About

Professional, friendly and experienced Removal Service,
Whether you are moving locally, or to the other end of the country, we can help with all aspects of your move - from a personalised Packing Service, Dismantling and reassembly of your larger items, to the Removal itself, we are here to help your move go smoothly.

Call us on 01508 520631, to speak to our friendly Team, and book a Quotation Appointment, to meet us and discuss your removal requirements.

Cotmer Storage Ltd T/A Alan Cook Removals & Storage

What we do

  • Removals

    • Home removals
    • Storage services
    • International removals
  • More Services

    • in house furniture moves collection delivery of items.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.5
33 reviews
Customer Service
4.5
Quality
4.5
Value
4.5
Sort by
Efficient and professional
Customer Service
Quality
Value
Britannia Cooks did a three-day move for us. Throughout the process they have all been friendly and helpful, from the initial visit for a quote to offering advice on how to pack certain items over the phone. The people doing the actual moving did so quickly while still being careful with all our belongings and keeping the house clean. They turned up at the expected time on each of the three days, and finished in good time each day as well. They went out of their way to make the stress of moving as calm and stress-free as it could be. We wouldn't hesitate to recommend them to anyone moving!
Customer in Suffolk Posted on 10/11/2020 , work completed 23/10/2020
My stressful home move made easy with Cooks removals
Customer Service
Quality
Value
Having not moved home in 17 years I was not looking forward to what can be a very stressful time. I had booked packers to come in which relieved a lot of pressure. This service was well worth the extra cost as all was wrapped and packed very efficiently with not a single thing broken in the move. When the moving day came the two removal men arrived promptly and efficiently started to move the contents of my home. I had lived here for a long time and it was quite emotional but the men were so kind and understanding. During the move I was given a courtesy call from the office to check progress and cannot fault the staff in the office who arranged the move from the man that came to assess the move and what was required to the call handler. Every member of staff were polite and friendly. I would highly recommend the service.
Sylvia in Norfolk Posted on 06/11/2020 , work completed 30/10/2020
Very efficient house move
Customer Service
Quality
Value
As a family we were impressed by the efficiency with which the house move was completed, particularly as it spanned 2 days, being a move of over 100 miles. The staff were very approachable and responsive to our needs, meaning that we could stay the last night in our home with necessary appliances still there while the bulk of items were already packed into the lorry. The removal lorry reached our new address in good time with the result that it was fully unloaded by 3.15pm. In doing this the staff accommodated a cleaning company being in our new home at the same time. It was a most satisfactory return to Norfolk!
Martin in Norfolk Posted on 02/11/2020 , work completed 30/09/2020
Great service
Customer Service
Quality
Value
Really good service from start to finish. Starting with the video survey, very accurate estimation of how many boxes we would need. Prompt arrival on moving day and really efficient and careful movers, mindful of Covid precautions. Picked up boxes shortly after and we got full refund on box deposit. Very pleased with the service and good communication at all stages.
Customer in Norfolk Posted on 30/10/2020 , work completed 02/10/2020
Fantastic service as always
Customer Service
Quality
Value
After a struggle to exchange contracts, it all went mad in the last few days. Todd at Alan Cooke worked his magic and organised us removals with four days notice. The guys arrived at 8 am, packed everything with care and finished with just as much care as they started Couldn't recommend them more.
Customer in Norfolk Posted on 20/10/2020 , work completed 16/10/2020
Unfortunately would not recommend
Customer Service
Quality
Value
We used Alan Cook removals to remove our furniture whilst we had some work done on our property. We have used them in the past and have had no hesitation in recommending them in the past. The pick up and storage was fantastic but unfortunately the delivery back into the property was a totally different service. One of the chaps wasn’t happy it was a 3 storey property and the whole job was rushed taking an hour off the original pick up. This resulted in a door frame being badly damaged when the individual was trying to jam the sofa through the lounge door in the incorrect position as soon as he turned it around it wasn’t a problem, walls and ceiling scraped that had been freshly painted. I have completed the customer service form and they haven’t even had the decency to contact me to discuss coming to rectify the damage. I will certainly not be recommending this company again.
Customer in Norfolk Posted on 14/10/2020 , work completed 08/10/2020
Outstanding removal
Customer Service
Quality
Value
I have never written a review before - but am doing so only because our move was made to go so well. Everything was performed calmly and patiently always asking us what we wanted; therefore no damage to property or goods and they reduced the stress to us and this was despite a drive of 125 miles from Wymondham to Amersham and unloading in torrential rain. Boxes and tape were provided, including wardrobe boxes, at no extra cost, in good time for us to pack everything and label it. Well done and thank you.
Mike & Saida Posted on 16/09/2020 , work completed 27/08/2020
Great work
Customer Service
Quality
Value
The work was completed on time, no breakages, they also helped put together furniture, it was nice to have happy and helpful people doing this. I have recommended them to friends and they have used this company and have said such a reliable company and nice people to deal with.
Customer in Suffolk Posted on 27/08/2020 , work completed 20/08/2020
From Suffolk to Scotland
Customer Service
Quality
Value
Excellent service all round. Delivery of boxes before move. Wrapped all huge mirrors and mirrored furniture. Covered my mattress and took down my ottoman bed and rebuilt the other end. They were careful helpful organized on time.the two guys were lovely.would i use them again deffently. Would i recommend them deffently. Job well done .
Customer in Highland Council Posted on 26/08/2020 , work completed 20/08/2020
Move of business premises
Customer Service
Quality
Value
I can certainly recommend Alan Cook removals. This wasn't the easiest of moves especially as the new premises has no lift which made the transporting of heavy filing cabinets very challenging. All the crew were helpful, accommodating and cheerful. The move was certainly less stressful because of their professionalism.
Customer in Norfolk Posted on 20/08/2020 , work completed 18/08/2020