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Trusted Traders
Alan Cook Removals & Storage
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Primary 01508 520631
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Norfolk House, Sterling Close, Little Money Road, Loddon Industrial Estate, Norwich, Norfolk, NR14 6UG View on map
Opening Hours
Today - 08:00–17:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday 09:00–12:00
- Sunday - Closed
About
Professional, friendly and experienced Removal Service,
Whether you are moving locally, or to the other end of the country, we can help with all aspects of your move - from a personalised Packing Service, Dismantling and reassembly of your larger items, to the Removal itself, we are here to help your move go smoothly.
Call us on 01508 520631, to speak to our friendly Team, and book a Quotation Appointment, to meet us and discuss your removal requirements.
Cotmer Storage Ltd T/A Alan Cook Removals & Storage
What we do
Removals
- Home removals
- Storage services
- International removals
More Services
- in house furniture moves collection delivery of items.
My work
Customer reviews
Reviews summary
4.5
8 reviews
Recommended
Recommended
by 86% of customers
Sort by
Made amends for mistakes
Customer Service
Quality
Value
I entered a review of this company complaining of the poor admin and communication. I have to say since then the company has made a goodwill gesture to try to offset the stress we were caused. I feel that in light of this I can up rate their service to an extra star. The admin has now I trust been rectified and the communication problems I experienced been addressed. The actual removal itself was superb and I feel certain that the company will not allow the situation I experienced to be repeated.
Customer in Norfolk
Recommended
Best in East Anglia
Customer Service
Quality
Value
Fantastic is all I can say. Fantastic, great, very good.
Customer in Suffolk
Recommended
Lousy Admin and communication
Customer Service
Quality
Value
We hired this firm to move us from France to the UK. The van was over 6 hours late arriving and despite ringing their office several times to see why we were given no information by the office. The office staff were at times rude and impatient. When eventually the moving team arrived they worked tirelessly and had a friendly disposition. Due to the poor communication from the office staff we had a lot of needless stress. We were told that they would give us a discount due to the problems the delay caused us. Three weeks later we have heard nothing
Harnser48
brilliant job
Customer Service
Quality
Value
Just wanted to drop you a quick line to say what a brilliant job you all did it the removal of my parents home. From your prompt and professional response and organisation, to Keith and his spot on assessment, finishing with the wonderful removal guys themselves. If I ever need to recommend a removal company to anyone you will be first on my list. Thank you for making a very difficult time for me and my family so stress free.
Sam
Recommended
Very Professional and Friendly Service
Customer Service
Quality
Value
We had a one day move from Norfolk to Derbyshire. Andy visited and quoted in a professional and friendly manner. This was replicated by the office and the removal staff on the day. We had an early start and a late finish and the whole hassle of moving was minimized. I do not usually write reviews but feel I ought to share our experience with others. Bryn Derbyshire
Bryn G
Recommended
Excellent home removals
Customer Service
Quality
Value
Home removal
Which? Trusted Traders Consumer
Recommended
Reduce the stress of moving
Customer Service
Quality
Value
Removal of household goods from a 3 story townhouse to detached bungalow plus packing of breakables.
Which? Trusted Traders Consumer
Recommended
Friendly and approachable
Customer Service
Quality
Value
Used for dismantelling of beds and wardrobes - put back together at other end , plus general removal. They worked cleanly and tidily
Christine, Suffolk
Recommended