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Endorsed by Which?
Alan Mack Plumbing & Heating Services
Opening Hours
Today - 07:00–20:00
- Monday 07:00–20:00
- Tuesday 07:00–20:00
- Wednesday 07:00–20:00
- Thursday 07:00–20:00
- Friday 07:00–20:00
- Saturday 07:00–20:00
- Sunday - Closed
Organisations and Awards
About
At Alan Mack Plumbing and Heating, we deliver exceptional service backed by nearly 30 years of experience. As a family-run business, we take pride in offering a range of options and price points for every job, big or small.
We specialize in recommending the most cost-effective heating systems for your property, whether it’s a combi, system, or conventional boiler. Our goal is to ensure your heating system operates efficiently, reducing fuel consumption and lowering your bills.
We stay current with the latest products and highly recommend Worcester Bosch, Viessmann, and Vaillant boilers. As approved installers, we provide extended warranties of up to 12 years.
Our services include:
- Boiler replacement, service, and repair
- Cylinder installation
- Heating controls (Hive, Nest)
- Magnetic power flushing
- Radiator installation
- Booster pumps
- General plumbing and gas work
- Landlord certificates
Please don’t hesitate to call us for inquiries or to schedule a service.
Thank you, Alan Mack
What we do
Heating contractors
- Central heating systems (installation and servicing)
Plumbers
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Radiators and central heating
- Power flushing
- Gas fire repair and servicing
- Immersion Heaters
- Underfloor heating
- Gas cooker installation
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
105 reviews
Recommended
Recommended
by 100% of customers
Sort by
Installed New Boiler
Customer Service
Quality
Value
I used Alan Mack to install a new Worcester Bosch Boiler. He was very professional and tidy and finished the work in one day. I would definitely use him again.
Customer in Greater London
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
Very pleased with the whole job from quote to installation.
Margaret, Surrey
, work completed
Recommended
Reliable
Customer Service
Quality
Value
Reliable, punctual, professional and knowledgeable.
Errul, Middlesex
, work completed
Recommended
Great job replacing our boiler!
Customer Service
Quality
Value
Very pleased, Alan did a great job replacing our boiler! He worked quickly and efficiently and was good value too. We would definitely recommend him to others.
Customer in Greater London
, work completed
Recommended
Down to earth, good quality service.
Customer Service
Quality
Value
I contacted Alan Mack to enquire about a boiler service after finding their details on Which. They provided me with the best quote and so I booked their services. I received a first class service including a free lesson on how to reset the pressure on my boiler! He also got two of my radiators working again. Polite and friendly service, but the best thing was; I paid a good rate and I know more about my boiler than ever before! I will definitely be using their services again.
Customer in Greater London
, work completed
Recommended
Very knowledgeable heating engineer
Customer Service
Quality
Value
I have used Alan Mack twice this year, and both times he has speedily diagnosed the fault with my boiler. The first visit was a leak in pipework behind the boiler. The boiler was a large freestanding boiler in a tight space, but Alan was able to remove the boiler and fix the leak. He also made secure the extraction pipe above. Very pleased with his knowledge and speed of response.
Customer in Greater London
, work completed
Recommended
Helpful, Polite and Very Efficient
Customer Service
Quality
Value
I have used his services before and was very happy to request them once again. He provided me with a boiler service and landlord gas safety check for a good price. He was efficient and knowledgeable but also polite and got the job done whilst providing me with some expert advice. I will definitely use him again.
Jo in Greater London
, work completed
Recommended
Ongoing problem finally fixed
Customer Service
Quality
Value
I found Alan mack online and asked him to come and have a look at my pressure in my cold water throughout my house. There has been several other plumbers to try to fix this and have spent considerable amount of money to rectify. Alan knew pretty my straight away what the problem could be and explained it in a easy way to understand and withing 2 hrs my water was running perfectly. His cost was a fraction of what I have paid in the past. I have had this problem for yrs and started to give up until Alan came round. I will forever be grateful to him and will always be using him from now on.
Customer in Greater London
, work completed
Recommended
Alan was excellent. He really explained the process to us of fitting a new boiler and element and also the hive.
Customer Service
Quality
Value
Really good boiler installer and super efficient. Alan really knows his trade and explained everything to us very clearly. Our boiler was quickly in and up and running. He also rewired the system and changed an element. Plus fitted the hive thermostat. Really good job and can highly recommend him.
Customer in Greater London
, work completed
Recommended
Installed New Boiler
Customer Service
Quality
Value
I contacted Alan Mack as he was an approved installer on the Worcester Bosch website. Alan Mack gave a reasonable quote to install a new boiler. He did a great job installing it and the whole job was done within a day. He has a very professional and polite manner and I would not hesitate to hire him again.
Customer in Greater London
, work completed
Recommended