We were very happy with the quality of the work and very appreciative of the dedication and care by the builder to restore our home. He was considerate and reassuring despite the complexity of the work and difficulty of our situation, working closely with us to ensure that we were happy with the result.

We contacted Leaktracers Direct after another well known leak detection company failed to find the leak. They arranged for a superb plumber (Yani) to attend the following day. He found the leak and returned two days later to dig up the kitchen floor and replace the pipes. Leaktracers Direct is part of AllProperty Claims, a very professional company who take on your case, deal direct with the insurance company and then send in their own builders to make good and repair the damage. Thank goodness we had them on board as we soon found out we were dealing with an insurance company from hell! They continued to work throughout this Covid crisis and have kept us updated from the start. They are still having to battle the insurance company several months on. In the mean time, their builder (Dinas) has put our kitchen back as it was before all our stress began. Very polite, always on time and the standard of repair first class. If you have any problems with your insurance company then contact AllProperty for help.

I called leaktracersdirect after i had been let down by a 'no show' from a plumbing company that was meant to come in an address a persistent but untraced leak in a bathroom of a flat that I rent out. Their surveyor, Mr Moez Kara, came by the very next day and was able to address the issues involved, advise arranging a trace and detect process, and take over the repair of the bathroom and the management of the insurance claim - he was extremely experienced in dealing with such leaks and the insurance process involved and his advice was very helpful. The entire job was very professionally handled and the leak plugged, bathroom restored and insurance process efficiently dealtwith. The process was well defined with Mr. Tsvetomir Mladenov addressing the bathroom reconstruction and Ms Roshan Kara all the back office functions - overall, an excellent team approach that kept me in the picture despite not being at the flat and for me took a lot of the stress out of the process. Overall, I am very happy to recommend based on my experience.

The engineer was very friendly and managed to detect the leak which was hidden behind a vanity unit very quickly. So from initial call to completion the service was quick and efficient.

Leak Tracers Precisely located a leak between my living room and hallway floor after 3 other plumbers failed to locate the cause of my boiler pressure dropping. I was very impressed by their ability. They also provided Insurance claims management and top class building repairs. I did not pay a penny other than the £50 excess on my policy. Thank you to the team for a job well done

I am totally satisfied with the works carried out. The whole affair from start to finish was very professional & I was kept informed at every step of the way. The team of builders used were excellent & took great care in taking care of my belongings. The support staff were great too. Can’t recommend them enough.

I contacted Leak Tracers Direct as I suspected a leak at my place. The team came prepared and had the right equipment at hand. They detected the issue and managed to fix it. The team was tidy and polite. Following that, the company supported me with the insurance claim and as a result, repaired my place and brought it back to being the home I love. Great effort and attention to details.

From start to finish, all aspects were dealt with in a prompt and efficient way. From the leak detection to the meetings with the insurers and the carrying out of repairs. We believe that we could not have completed the task without them and will be forever grateful. We were kept informed of the latest progress of the project at all times and always felt they were working hard in our best interests. Thank you.

I have never had such a competent and professional team working in my flat. I am so happy that I contracted Leak Tracers Direct to help me out. They worked really hard to find the problem and carried out the work extremely quickly and proficiently. I was so impressed and relieved. I would definitely recommend them.

Following a leak and water infiltration issue in our flat, we got in touch with Leak Tracers Direct who responded quickly. They helped us throughout the entire process from start to finish - they successfully identified the source of the leak, helped us manage the insurance claim, as well as all the repairs. We expected this would be a long, difficult and expensive process but it became easy and straightfoward thanks to their support. Very thankful for that! The work carried out in our flat was of great quality - and the customer service was really good. They were easy to get in touch with, extremely helpful, professional and friendly, and always ready to help and provide some advice. I definitely recommend using the service.