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Leak Tracers Direct

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4.9

41 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

If your plumber is unable to find the leak in your property and your insurance company is not being helpful, we are the company for you.

Leak Tracers Direct is a specialist company which can assist in finding leaks in all kinds of properties and on all kinds of systems especially where the location of the leak is not obvious or "hidden".

Our leak detction specialists will use cutting edge technology such as Thermal Imaging, Endoscope cameras, Gas Tracing and Acoustic Microscopes to trace your leak without the need for destructive investigation.

We can then present costs to your Insurer for the destructive trace and access works to get to the leak and for any remedial works to your property resulting from from water damage. As FCA approved insurance claims specialists we will negotiate and get all reinstatement costs approved for you and also get our team of builders to carry out all repairs.

Call us now and we will be happy to assist you.

What we do

  • Plumbers

  • Specialised building trade contractors

  • Property refurbishment contractors

  • Handyman and home maintenance services

  • More Services

    • leak detection
    • insurance claims
    • water damage
    • hidden leaks

Customer reviews

4.9
41 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Very Efficient
Customer Service
Quality
Value
The engineer was very friendly and managed to detect the leak which was hidden behind a vanity unit very quickly. So from initial call to completion the service was quick and efficient.
Derek Hill in Greater London Posted on 14/08/2020 , work completed 01/05/2020
5 star company
Customer Service
Quality
Value
Leak Tracers Precisely located a leak between my living room and hallway floor after 3 other plumbers failed to locate the cause of my boiler pressure dropping. I was very impressed by their ability. They also provided Insurance claims management and top class building repairs. I did not pay a penny other than the £50 excess on my policy. Thank you to the team for a job well done
Customer in Greater London Posted on 25/07/2020 , work completed 17/02/2020
Water Leak Buildings Work
Customer Service
Quality
Value
I am totally satisfied with the works carried out. The whole affair from start to finish was very professional & I was kept informed at every step of the way. The team of builders used were excellent & took great care in taking care of my belongings. The support staff were great too. Can’t recommend them enough.
Nila Patel Posted on 06/05/2020 , work completed 12/03/2020
Great Team and Reliable Service
Customer Service
Quality
Value
I contacted Leak Tracers Direct as I suspected a leak at my place. The team came prepared and had the right equipment at hand. They detected the issue and managed to fix it. The team was tidy and polite. Following that, the company supported me with the insurance claim and as a result, repaired my place and brought it back to being the home I love. Great effort and attention to details.
Customer in Greater London Posted on 04/05/2020 , work completed 03/04/2020
A personal, efficient and personal service
Customer Service
Quality
Value
From start to finish, all aspects were dealt with in a prompt and efficient way. From the leak detection to the meetings with the insurers and the carrying out of repairs. We believe that we could not have completed the task without them and will be forever grateful. We were kept informed of the latest progress of the project at all times and always felt they were working hard in our best interests. Thank you.
Paul Posted on 30/04/2020 , work completed 22/04/2020
Efficient and professional
Customer Service
Quality
Value
I have never had such a competent and professional team working in my flat. I am so happy that I contracted Leak Tracers Direct to help me out. They worked really hard to find the problem and carried out the work extremely quickly and proficiently. I was so impressed and relieved. I would definitely recommend them.
Customer in Kent Posted on 06/04/2020 , work completed 13/02/2020
Great service - efficient and professional
Customer Service
Quality
Value
Following a leak and water infiltration issue in our flat, we got in touch with Leak Tracers Direct who responded quickly. They helped us throughout the entire process from start to finish - they successfully identified the source of the leak, helped us manage the insurance claim, as well as all the repairs. We expected this would be a long, difficult and expensive process but it became easy and straightfoward thanks to their support. Very thankful for that! The work carried out in our flat was of great quality - and the customer service was really good. They were easy to get in touch with, extremely helpful, professional and friendly, and always ready to help and provide some advice. I definitely recommend using the service.
Customer in Greater London Posted on 02/04/2020 , work completed 31/03/2020
Professional and efficient
Customer Service
Quality
Value
Leak Tracers did an excellent job in detecting our leak, liaising with the insurance company and organising all the restoration works. Jonathan in particular demonstrated excellent communication, and always kept us updated every step of the way. We very much appreciated the handling of our claim in such an efficient and professional manner and would have no hesitation in recommending them to others.
Customer in Greater London Posted on 08/02/2020 , work completed 15/04/2019
Great company to have on your side
Customer Service
Quality
Value
I was at my wits end when we had a leak from our boiler. My boiler pressure was dropping but the plumbers I first called out could not locate where within the central heating system the leak actually was. Short of suggesting that I start ripping up all my marble flooring to look for the leak, the other plumbers were unable to make any useful progress. Finally I was asked by my insurance company to find a leak detection company. I did not know that such a company even existed so I googled "leak detection" and found Leak Tracers Direct. I felt reassured by their positive reviews and I am certainly glad that I did use them. They immediately got a leak detection engineer to come to my property and using special tracing equipment and technology they found the leak under the floor in my utility room. They did this without even lifting the floor at first. After that they dealt with my insurer and got them to cover all my costs for repairs including drying out of the sub floor and repairing the floor joists which were extremely wet. Most builders would not have been able to do what Leak Tracers did for me because they went deep into the investigation and did not try to fob me off as many other plumbers had previously done. Definitely a 5 star company.
Customer in Surrey Posted on 05/08/2019 , work completed 02/07/2019
Prompt and professional
Customer Service
Quality
Value
Prompt, polite service. Job completed as requested to date and time
Paula Posted on 03/06/2019 , work completed 03/06/2019