After discovering a leak under our kitchen floor I contacted my Insurance company who sent a company to assess the damage. They were somewhat non-committal and said we would have to employ a leek detection person to see if there was in fact a leak. Something that was obvious to me. So on to the Internet where there are lots of Leak Detection Companies all with glowing customer references. We chose Allpropertyclaims and I am glad we did. With all that went on with our claim I am glad we had allpropertyclaims and Jonathan on our side. Just us dealing with the Insurance company would have been a nightmare. Jonathan dealt with or co-ordinated everything once we had agreement from our Insurance company from leak detection, drying out the kitchen, tiling and replacing work tops,reclaiming costs for electricity and moving out for work to carried out. Would I use a property claims company again-YES. Would I use this company again -Yes and would I recommend them -YES. From my experience I would suggest anyone making a claim on their Buildings Insurance should seriously consider using a property claims company rather than dealing directly with their insurance company. It could save you a lot of unnecessary stress.

Saying big thank you for all your efforts to rebuild my house. Fixing the leakage problem and arranging everything as per my choice. Thanks to Moez for analysing details... thanks to Tom for being patient with me and sorting out the tiles and granite problem within minutes ...

From the very beginning we decided to use the service provided by Leak Tracers Direct it was simple, straightforward and very professional. i was particularly impressed with the workmanship of everyone involved in the reinstatement of my kitchen after and under floor leak had left extensive damage. I would highly recommend these guys for anyone that requires their services. From customer service at the office to the builders working on site everyone was truly a polite and courteous at all times.

Our initial appointment was with Moise who clearly had a great deal of knowledge in the suspected water slab leak we were claiming for. He explained the entire process. When our insurer arrived onsite to discuss Moise took over to liaise directly to ensure there were no stumbling blocks. From this moment on we mainly dealt with Jonathan who displayed a fine balance between professionalism and friendliness. He helped us arrange moving out whilst the work was being carried out and moving back into our home once complete. At all times Jonathan kept closely in touch so we always knew exactly what was happening even though we were not onsite. In addition, he also helped us until the very end where we were due to receive a cheque to cover expenses incurred as a final settlement. Faultless service and glad Jonathan was always looking out in our interest!

Flavio has been a pleasure to work with on everything. Thank you.

A credit to your organisation, very hard to find quality trade people!