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Trusted Traders

Leak Tracers Direct

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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4.8

17 Reviews

About

If your plumber is unable to find the leak in your property and your insurance company is not being helpful, we are the company for you.

Leak Tracers Direct is a specialist company which can assist in finding leaks in all kinds of properties and on all kinds of systems especially where the location of the leak is not obvious or "hidden".

Our leak detction specialists will use cutting edge technology such as Thermal Imaging, Endoscope cameras, Gas Tracing and Acoustic Microscopes to trace your leak without the need for destructive investigation.

We can then present costs to your Insurer for the destructive trace and access works to get to the leak and for any remedial works to your property resulting from from water damage. As FCA approved insurance claims specialists we will negotiate and get all reinstatement costs approved for you and also get our team of builders to carry out all repairs.

Call us now and we will be happy to assist you.

What we do

  • Plumbers

  • Specialised building trade contractors

  • Property refurbishment contractors

  • More Services

    • leak detection
    • insurance claims
    • water damage
    • hidden leaks

Customer reviews

Reviews summary

4.8
17 reviews
Customer Service
4.8
Quality
4.9
Value
4.8
Sort by
Tiling was excellent
Customer Service
Quality
Value
After discovering a leak under our kitchen floor I contacted my Insurance company who sent a company to assess the damage. They were somewhat non-committal and said we would have to employ a leek detection person to see if there was in fact a leak. Something that was obvious to me. So on to the Internet where there are lots of Leak Detection Companies all with glowing customer references. We chose Allpropertyclaims and I am glad we did. With all that went on with our claim I am glad we had allpropertyclaims and Jonathan on our side. Just us dealing with the Insurance company would have been a nightmare. Jonathan dealt with or co-ordinated everything once we had agreement from our Insurance company from leak detection, drying out the kitchen, tiling and replacing work tops,reclaiming costs for electricity and moving out for work to carried out. Would I use a property claims company again-YES. Would I use this company again -Yes and would I recommend them -YES. From my experience I would suggest anyone making a claim on their Buildings Insurance should seriously consider using a property claims company rather than dealing directly with their insurance company. It could save you a lot of unnecessary stress.
Mike B04/03/2018
Excellent!
Customer Service
Quality
Value
When I had a hidden leak and my insurance company was unwilling to help, Leak tracers direct stood by me and challenged my insurer. They helped find the leak and get the onward repairs carried out. I have had insurance for 40 years and never made a claim before. When I finally needed to make a claim my insurance company treated me extremely unfairly. I don't know what I would have done without the expert assistance of Leak Tracers Direct and their entire team. I must also complement the quality of repairs undertaken which was nothing short of excellent.
Parsons D21/02/2018
THANK YOU
Customer Service
Quality
Value
Saying big thank you for all your efforts to rebuild my house. Fixing the leakage problem and arranging everything as per my choice. Thanks to Moez for analysing details... thanks to Tom for being patient with me and sorting out the tiles and granite problem within minutes ...
Suminder S18/02/2018
I would 100% recommend them
Customer Service
Quality
Value
Leaktracers Direct saved the day! Our boiler pressure was dropping and even British Gas were unable to locate the location of our central heating leak. Then I found Leaktracers Direct. Using specialist thermal imaging and gas tracing equipment they located the leak in a pipe under my kitchen floor. Then their claims management team helped me make an insurance claim so that all the costs for repairing my water damaged property was fully covered. Their builders did all the repairs and my flat now looks better than before! I cannot thank Leaktracers Direct enough for their patience, expertise and help. If you ever have a leak you cannot find I would strongly recommend this company.
RSK Shireen14/02/2018
From the very beginning we decided to use the service provided by Leak Tracers Direct it was simple, straightforward and very professional
Customer Service
Quality
Value
From the very beginning we decided to use the service provided by Leak Tracers Direct it was simple, straightforward and very professional. i was particularly impressed with the workmanship of everyone involved in the reinstatement of my kitchen after and under floor leak had left extensive damage. I would highly recommend these guys for anyone that requires their services. From customer service at the office to the builders working on site everyone was truly a polite and courteous at all times.
Kunal04/02/2018
Tenacious service and quality workmanship
Customer Service
Quality
Value
My claim involved a shower leak, floor damage and a difficult loss adjuster (acting on behalf of my insurer). LTD were persistent with insurers over many months to get reinstatement my property to pre-loss condition. The quality of the outcome is excellent due to their tenacity and attention to detail. I was fully informed of the process by Roshan, Hayden and more recently Jonathan. Hurdles presented by insurers (and there were many) were strategically managed. I have no hesitation in strongly recommending.
Lee Jones29/01/2018
Experienced in helping to manage claims in this field!
Customer Service
Quality
Value
Our initial appointment was with Moise who clearly had a great deal of knowledge in the suspected water slab leak we were claiming for. He explained the entire process. When our insurer arrived onsite to discuss Moise took over to liaise directly to ensure there were no stumbling blocks. From this moment on we mainly dealt with Jonathan who displayed a fine balance between professionalism and friendliness. He helped us arrange moving out whilst the work was being carried out and moving back into our home once complete. At all times Jonathan kept closely in touch so we always knew exactly what was happening even though we were not onsite. In addition, he also helped us until the very end where we were due to receive a cheque to cover expenses incurred as a final settlement. Faultless service and glad Jonathan was always looking out in our interest!
Which? Consumer22/01/2018
Fantastic
Customer Service
Quality
Value
Flavio has been a pleasure to work with on everything. Thank you.
Chris L21/01/2018
Professional Service
Customer Service
Quality
Value
A credit to your organisation, very hard to find quality trade people!
Mr Ram30/12/2017
Showed Great Efficiency and Willingness
Customer Service
Quality
Value
Multiple rooms were damaged at my home from a severe leak. Although the property took a while to dry out Leaktracersdirect ensured this was done properly prior to any reinstatement works. The main works started quickly after drying and the contractor showed a great deal of efficiency and willingness to complete the job to a high standard and in a timely manner. Leaktracersdirect dealt with insurer in full including obtaining reimbursement and disturbance allowances payable to myself.
Dominique Antley05/12/2017