Endorsed by Which?

All Gas South West Ltd

4.9

70 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 10:00–16:00
  • Tuesday 10:00–16:00
  • Wednesday 10:00–16:00
  • Thursday 10:00–16:00
  • Friday 10:00–16:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

May 2019

About

Welcome to All Gas and All Bathrooms we are an independent, family owned and run business who specialise in bathroom installations, mobility adaptions and wet rooms.
Gas, Oil & LPG service, repair and installations.

Established and run by husband and wife team Mark & Zoe Groom. We started in 2006 when Mark decided, after many years with British Gas, to put his training and knowledge to good use and set up with a van and a vision to offer an affordable, reliable local alternative to the big energy companies.

After several years of firmly establishing our name and good reputation in the heating and plumbing world the last 4 years have also seen significant growth in our bathroom and home improvement projects. We now fit up to 150 bathrooms a year with each bespoke to our customers needs, tastes and budget.
Whatever your project may be we pride ourselves on always giving friendly, honest and knowledgeable advice.

What we do

  • Gas installers

  • Heating contractors

  • Boiler, central heating and gas engineers

  • Plumbers

  • Bathroom fitters

  • Electricians

  • Renewable energy

  • More Services

    • supply only bathrooms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
70 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
New wet room
Customer Service
Quality
Value
Following my husband falling in the shower, the decision to have a wet room installed was made so much easier after talking to Mark and discussing the options available. We are delighted with the result and can only wholeheartedly recommend the company for their professionalism and expertise in carrying out the work. There were no delays and our needs were fully catered for with consideration and care. Many thanks to all concerned.
Customer in Cornwall Posted on 07/07/2021 , work completed 15/06/2021
Excellent workmanship and customer care
Customer Service
Quality
Value
My parents are delighted with their new bathroom. The workmanship, project management and customer care was superb. This company genuinely care about their customers which is a rarity. We would not hesitate in using them again. Thank you Zoe, Mark and Ross.
Helen in Cornwall Posted on 21/04/2021 , work completed 20/04/2021
Professional and Reliable
Customer Service
Quality
Value
All Gas completed three projects for us scheduled over 3 months. They replaced the oil tank, boiler and extended the heating system, built an en-suite bathroom and replaced all our internal doors. From initial quotation visit, booking work in and completion of tasks, the team were friendly, knowledgeable, professional and reliable. We were always kept informed of progress, options available and nothing seemed too much trouble. Our house is on a number of floors and not a straightforward layout which presented a lot challenges, but these were all overcome. We are very pleased with the completed work and feel confident that any follow-up support needed would be readily available. We would highly recommend the All Gas Team and would have no hesitation in using them again.
Customer in Cornwall Posted on 19/01/2021 , work completed 18/12/2020
Complete bathroom renovation
Customer Service
Quality
Value
The whole All Gas team were professional, very organized, thorough and hardworking. The job started and was completed within the dates agreed upon and within budget. The gents who actually carried out the work were very impressive, on time, reliable, hardworking and especially skilled at the work they carried out. Wayne stood out as he did the majority of the work alone and it was a big job he worked ingredibly hard rarely taking a break throughout the entire 3 weeks. Everyone back at the office were very helpful and responsive. Recently my Mother who is 89 had a problem with her drains and called All Gas just a day or two before New Years no doubt a busy time. Someone from All Gas was at my Mum's house within 30 mins as they were working in the area. Although it wasn't an issue with Mum's bathroom they were able to identify the problem and put my Mum onto the right people who had it fixed in no time. To sum up All Gas was a fabulous company to work with and I would not hesitate to recommend them.
Janet Truscott Posted on 04/01/2021 , work completed 04/02/2020
Delighted, 'does what it says on the tin!'
Customer Service
Quality
Value
From Mark's initial visit, to estimate, to completion of the work, All Gas have been second to none. The estimate was clearly laid out and accurately reflected the discussion we had with Mark, the fitter arrived at the agreed time and date and carried out the work with complete professionalism. We are absolutely delighted and certainly wouldn't hesitate to recommend All Gas to anyone.
Customer in Cornwall Posted on 23/10/2020 , work completed 23/10/2020
First class bathroom installation
Customer Service
Quality
Value
Full bathroom refit and installation of a new hot water heating system. From initial quotation stage to completion of the job, we found Mark, Zoe and their team first class. Nothing was too much trouble for them. We asked lots of questions and they were happy to make any adjustments to the plan as requested. Good choice of quality fixtures and fittings. All the work was completed within budget and delivered on time. The work was carried out to a high standard and finish. We have a stunning new bathroom which we are super pleased with. Highly recommend this company.
Customer in Cornwall Posted on 25/02/2020 , work completed 14/02/2020
The trader replied (on 28/02/2020)
Thank you so much for this lovely review. We absolutely thrilled that you've found our company and our staff first class. We hope you continue to enjoy your fabulous new bathroom and we very much appreciate you taking the time to review our company, our staff and the services we have provided. All the best, Dianne
Exceptional service
Customer Service
Quality
Value
I cannot fault the service All Bathrooms provided from the planning through to fitting from Mark, Zoe and team. The work was carried out on time and communication excellent all the way through. The quality of materials and workmanship outstanding. Very impressed with our fitter Wayne, an extremely friendly, polite and tidy worker who showed much pride in his work. Thank you for a great job.
Customer in Cornwall Posted on 19/02/2020 , work completed 03/02/2020
Very good service.
Customer Service
Quality
Value
Always good service both by contact in Liskead or when servicing the boiler. Excellent and quick putting in the boiler and heating system around a 200 year old house two years ago. Reasonable costs and didn't try to sell extra items that would have been unnecessary.
Alison, Cornwall Posted on 12/02/2020 , work completed 12/02/2020
Excellent work and on schedule.
Customer Service
Quality
Value
Having read reviews on the workmanship of All Gas/ Bathrooms on the Which reviews, we can confirm having used them that here we have old fashioned courtesy, respect and first class workmanship. We had our shower room gutted and then from scratch they have created a really lovely new room, even managing to make it appear larger by repositioning the furniture. Ross and Scott were excellent workers and every time they left, the place was cleaned and vacuumed.. All in all a good experience and we are especially pleased with the quality of the products and price which came in at under 50% the price quoted by the company that advertises for elderly people. Thank you very much.
Customer in Cornwall Posted on 10/02/2020 , work completed 08/02/2020
The trader replied (on 12/02/2020)
Dear 'Customer in Cornwall', Thank you so much for your fantastic review of our workmanship, quality of products and the attitude of our lovely fitters. We're really delighted that you're so pleased with your new bathroom and we hope that you thoroughly enjoy it going forward. With very best wishes, Dianne.
Fix Condensation Pipe and Boiler Service with Gas Safety
Customer Service
Quality
Value
Booked in service and gas safety, told would fix condensation pipe if could all be done in one and a half hours. Arrived on site, confirmed leak on condensation pipe, did service and gas safety. 30 minutes later all finished. Advised could not fix pipe as no pipe or pipe cement on the van would return to fix. Office would advise. Office advised would need another visit, minimum price would be £68.00, £20 parts (1m of pipe, two fittings) £48 labour. Parts at £20, when you could get from Screwfix as general public for less than £2
Customer in Cornwall Posted on 21/01/2020 , work completed 28/11/2019
The trader replied (on 29/01/2020)
Good Afternoon, Thank you for taking the time to leave your review, as a small family business, all feedback is important to us to learn and improve our services. We try very hard to price all our work honestly, fairly and with transparency. We would never undertake any works, be it a service or repair, without discussing the cost with the customer first to ensure they are fully aware of what is involved and so you have all the information to decide if you are happy to proceed. We also do not take payment for any labour charges before repairs are undertaken to ensure we do not charge for more time than the work actually requires. I do believe this transparency actually allowed you to choose not to have these works undertaken and not to incur the cost of this quoted visit. I am sorry you feel we didn't meet your expectations on this occasion.