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Trusted Traders

Allpropertyclaims Ltd

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
Profile thumb apc logo

4.8

54 Reviews

About

Allpropertyclaims specialises in dealing with property insurance claims from start to end. It provides a hassle-free service to get your insurance claim agreed and the service is completely free if Allpropertyclaims carries out all building and drying works at your property.

We start off by visiting your property to survey the damage. If you agree to instruct us, we report the details of the claim to your insurer with a comprehensive scope of works broken down by item. We then request a loss adjuster to be appointed to meet with us at the property to agree the claim and the list of works we propose. We are able to settle claims directly with insurers as we operate under the regulation and authorisation of the FCA.

Once we are authorised by insurers, we carry out all works and send the invoice to your insurer direct.

This provides a convenient, cost free solution to you and we ensure that insurers properly authorise necessary repairs to get the property back to pre-loss condition.

What we do

  • Builders

    • Plastering
  • Tile fitters and showrooms

    • Bathroom tiling
    • Floor tiling
    • Kitchen tiling
  • Carpenters

    • Joinery and carpentry
  • Property refurbishment contractors

  • Flooring services

    • Floor laying
    • Wood flooring installation
  • Building construction contractors

    • Building construction management
  • Specialised building trade contractors

Customer reviews

4.8
54 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Amazing staff. Great Experience
Customer Service
Quality
Value
Excellent work. Daniel was an amazing worker. Thank you. Tidiness on site, time keeping, politeness and quality of building works are all excellent!
Mohammed, Greater London21/06/2019
Arrogant, rude, dreadful customer service despite all the suspiciously positive reviews, kept my £4800 settlement, charging me £140+vat per hour
Customer Service
Quality
Value
I signed a contract with APC on 28/11/19, they took 4 months to start the works and completed the works on 23/04/19. They kept my final settlement that they received from my insurer (£4800 which I paid for alternative accommodation) as I refused to sign a new contract to waive my right to share my dreadful experience with others. Now planning to charge me £140+VAT/hour for the time spent. APC’s surveyor visited my flat to survey the water damage in my bathroom. I originally wasn’t going to sign the contract as he was very rude, uninformative and acted as if I was his employee. His only agenda was to get me sign the contract. Due to the good reviews I read, gave APC a second chance and signed the contract on 28/11/18. APC set up a meeting with the insurer for 11/12/18 and sent a contractor to set up dehumidifiers, ripped up the bathroom floor and a chunk of the bedroom floor. APC’s surveyor cancelled a few minutes before the meeting and APC’s surveyor and director went on holiday the day after and postponed the meeting until after holidays. Up until 22/03/19 we were left with ripped up floors, no shower and 3 giant dehumidifiers blowing smell of mould all over our flat to which my girlfriend is allergic to, had an acute asthma attack and was rushed to the hospital. This delayed our packing a few days and later APC accused us of breaching the contract! APC made issuing the final settlement (£4800) conditional upon signing a new contract to oblige me not to share my experience!
Customer in Greater London17/06/2019
The trader replied (on 19/06/2019)
Sorry your experience was not positive. We are FCA regulated and negotiate claims for clients but if a client acts unreasonably wanting more than they are entitled under insurance, we are unable to oblige as it would be inappropriate. This is precisely what happened with you: 1. First you refused to repair your leak expecting (incorrectly) your insurer to cover the cost despite being told repeatedly that they only pay for resultant damage. 2. Then you demanded hotel accommodation even before repairs started (ie whilst your property was still habitable) 3. After we got your accommodation claim approved you changed your mind and tried to get cash instead. Then you tried claim accommodation for your girlfriend who is not even on your policy. We spent 16.5 hours just on your accommodation! 4. In early Feb we told you that your claim was approved but you took 5 weeks to move into a hotel and allow access for repairs to start. You also refused to pack the contents of your cupboards thereby delaying furniture removal. You insisted insurer pay to pack your clothes which was not covered under your policy. 5. You then wanted tiles which were higher quality than the ones you had originally. Sadly your delays were of your own making. In essence you viewed your insurance claim as a free meal ticket. Our service is free as we cover our costs from the profit we make on restoration work however it does not mean we will expend time on absurd demands or claim improperly from insurers.
Thank-you
Customer Service
Quality
Value
Work was carried out efficiently and on time as was said very neat and tidy work. Thank you very much.
David, London29/05/2019
The trader replied (on 19/06/2019)
Thank you for your kind words and for taking the time to review our business.
Quick and efficient
Customer Service
Quality
Value
They were very quick and efficient, and maintained great contact. I am very please with the work done and would definitely recommend them.
L G27/05/2019
The trader replied (on 19/06/2019)
We were delighted to have been of service to you.
Great job
Customer Service
Quality
Value
They did great job and very polite and nice with us.
Ishrat, London01/05/2019
Prompt and professional
Customer Service
Quality
Value
The work was carried out to a very high standard.
Clive, London25/04/2019
Dina's is brilliant
Customer Service
Quality
Value
Very helpful and accommodating. Did a fantastic job! Highly recommended.
Andre, Kent13/04/2019
Excellent
Customer Service
Quality
Value
Dina's and his team were very helpful and professional. Quality of work and finishing was excellent.
Marvi, London23/03/2019
My review
Customer Service
Quality
Value
The contractors at the property did an excellent job with all work. Completed to a good standard Dina was very helpful throughout the process.
Julie, London15/03/2019
Excellent
Customer Service
Quality
Value
Very good communication, came exactly when they said they would. 5 star service, I am very happy with the service I received, then workers were very efficient and helpful. Would definitley recommend
Khalid, London07/03/2019